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Elite Surfaces

Ceramic Tile, Hardwood Flooring Sales and Installation, Flooring Sales and Installation,

About us

Elite Surfaces is a shop at home service that goes directly to the customers home. There is no need any more for a customer to waste time and gas driving from store to store only to be confused with the amount of sample you bring home. Our experienced sales staff will come to your home with samples and help you make the right choice for your home and the look you are trying to achieve

Business highlights

19 years of trusted experience

Services we offer

All types of Flooring from Gorgeous Hardwood Flooring to Natural Stone to Carpeting. We take care of all your needs from sales to installation to restoration/repairs. We also customize counter tops.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.978 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
3%
3
3%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.9
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 51-75 of 78 reviews

Anne P.
06/2017
5.0
ceramic tile
  + -1 more
unknown
Description of Work: I can not say enough good things about Joe and Elite Surfaces. He was helpful, fair priced, and did wonderful work. Would definitely recommend and use this company again!
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Elite Surfaces
[Member Name Removed] thank you for the great review

simon N.
08/2016
5.0
ceramic tile
  + -1 more
unknown
Description of Work: Elite did great work on the porcelain tile flooring for my kitchen. Workers were efficient and careful. Highly recommend.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Elite Surfaces
Thank you for the A review

Brenda H.
06/2016
5.0
ceramic tile, flooring contractor, hardwood floor
  + 1 more
unknown
Description of Work: Services performed: |sanded living room and hall |put 3 coats of poly on the wood floor | |Floor came out outstanding. The owner came out and spoke to me about the project and what is expected. they covered the areas very well so no dust would spread around the house. | |Day 1 - sanded and applied 1 coat of poly |Dad 2 - came early and applied 2nd coat of poly |Day 3 - came early and applied 3rd coat of poly | |Didn't see the owner or anyone after that. I guess that would be nice if they would have come to check the final product but I guess they know it was good enough on the third day. | |Floor looks awesome!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$448

Response from Elite Surfaces
Either myself (owner) or David (supervisor) try to inspect every job. Since there is no information on this review I don't know who this is or where the job was to properly comment. However thank you for the review and I'm glad that you wee pleased with the work.

Frank C.
06/2016
5.0
ceramic tile
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Elite Surfaces
Thank you for the review

Margaret M.
05/2016
3.0
flooring contractor, hardwood floor
  + 0 more
unknown
Description of Work: Good people only they were higher priced and offered less, then the local company who included repair work on some areas of the floor- replacing damaged wood. The local company offered to help move the furniture in and out whereas this company had a charge of $100. (it would only have taken 15 minutes at most to move the furniture..) I did not use this company and received a credit for the big deal I purchased.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

$99

Response from Elite Surfaces
[Member Name Removed] I understand it would have only took a little time to move furniture but you have to understand we have to pay our employees for the time traveled and spent. The big deal only includes 100sqft and additional things are extra. Thank you for the review but I don't understand how you can rate our quality since you stated that someone else did the work. I'm glad you got the job done and I hope you are happy with their work.

Alicia A.
03/2016
4.0
ceramic tile
  + -1 more
unknown
Description of Work: The Angie's List advertisement did not state you needed to purchase a minimum of $600 in order to use the $99 coupon but I needed the work done and chose to pay the additional money so they can complete 2 rooms. They had to come 3 consecutive days to complete the work and showed up one day at 6:45 am...unacceptable. The quality of the work was not as glossy as my original floors and explained that to the owner when he called for the additional payment. He was very nice and schedule to come back and add another gloss which did not improve it at all.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0

$500

Response from Elite Surfaces
[Member Name Removed], I am sorry you were not completely happy but I need to clarify something. You were NOT charged $600. The balance after the Big Deal purchased through Angie's List was $300.43. Additional upcharges outside of the deal was 272.60 + 3% credit card fee + 7% NJ sales tax. I apologized for my guys showing up so early they unfortunately decided on their own that, that would be ok and they should know better. One of my job supervisors originally did the quote and did not write down that the other rooms were gloss so when you called I understood and came back to put a 4th coat of gloss. I did not hear anything from you after that was done. If you would have called our office we could have done something about it.

Andrew T.
03/2016
5.0
ceramic tile
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Elite Surfaces
Glad to see you were happy and thanks for the A

Thomas C.
03/2016
5.0
ceramic tile, flooring contractor, hardwood floor
  + 1 more
unknown
Description of Work: They were great. Did an excellent job of sanding, staining and refinishing the whole wood floor. Would definitely recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Elite Surfaces
Thank you for the A. We are pleased to see you were happy with our work

Jack Z.
03/2016
5.0
carpet installation, ceramic tile, flooring contractor, hardwood floor
  + 2 more
unknown
Description of Work: Small carpet installation job on steps that was done neatly, professioally, and at a very fair price. I highly recommend Elite for all flooring needs. They did a hardwood floor installation job for me last year and did a superb job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Elite Surfaces
[Member Name Removed] thank you for the review and it is always a pleasure to work for you

rosenblatt D.
03/2016
2.0
ceramic tile
  + -1 more
unknown
Description of Work: Sanded floors and applied 2 coats of finish. The floors were rough afterward and not enough finish had been applied. They offered to come back for more money. I ended up remanding and had to apply 4 more coats to get a reasonable finish. The workers entered rooms they weren't working on to snoop around and the boss went to use a bathroom on another floor without asking. They didn't charge a lot but the quality of the job was really poor.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0

$100

Response from Elite Surfaces
Dear Mr. Rossenblatt First I am sorry that you were not happy with our work which was completed almost 10 months earlier from the time you posted this review. I only spoke with your wife before and during the job. When I came out to quote the job prior to doing the work I explained to your wife that the floor was in bad shape and recommended either to do repairs (which we quoted) or replace the floor. If these were not done then I could not guarantee the quality of the finished product. She declined and only wanted the Big Deal for 100 sqft that was running at the time. We did exactly what the deal was sand & "3" coats of clear. You called us approximately 8 weeks after the job was completed and said you wanted more clear coats. I explained then we would come back and do more for an additional charge which you declined. In your comments you say that you had to apply 4 more coats of finish. In the 21 year I have been in this business I have never seen, heard or done "7" coats of clear. Most companies only offer 2 as a standard and we do 3. In my opinion that just shows I was right from the beginning about repairing or replacing the floor. As for my guy "snooping" around. We were on the 3rd floor of a very old house that did not have a bathroom. My guy walked around all 3 floors looking for your wife to ask where a bathroom was that he could use. He could not find her so he looked for one himself. This I also explained to you on the phone. There also still is an unpaid balance of $88.01 which we tried to collect numerous times prior to your first call. So we were honest with the job from the quote to finish and I don't understand why it took you almost 10 months to post a review except to maybe justifying why the upcharge for additional square footage was never paid.

Pattyann P.
02/2016
5.0
ceramic tile
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Elite Surfaces
Thank you

Ross E.
01/2016
5.0
hardwood floor
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$800

Response from Elite Surfaces
Thank you

Debra L.
12/2015
5.0
ceramic tile, flooring contractor, hardwood floor
  + 1 more
unknown
Description of Work: Refinished oak floor

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Kaushal P.
12/2015
5.0
ceramic tile
  + -1 more
unknown
Description of Work: It was a small job. They installed the tiles in the foyer and laundry area. The guys were very professional and punctual. | |Everything went very well except one thing. After they installed the tiles, one of the doors is kind of grinding against the floor and hard to open and scratching the tiles. | |I hope they read this and fix the door. Overall a very positive experience.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

carole N.
11/2015
5.0
ceramic tile
  + -1 more
unknown
Description of Work: Joseph was prompt courteous and accommodating. His staff did an excellent job refinishing my hardwood floors. Joe even came back himself to stain a piece of molding that was forgotten. I highly recommend this provider and would definitely use them again for any future work.
Rating CategoryRating out of 5
Yes, I recommend this pro

Kate M.
11/2015
5.0
ceramic tile
  + -1 more
unknown
Description of Work: The dining room and office were sanded and new polyurethane applied. Joe made sure that 3 coats were applied. |They came back on the 4th day and moved the furniture back into place. We did pay extra for that, but it was a cost known to us at the outset. |We have more rooms to be done, and will be contacting Joe and Elite Services again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Monserrath G.
09/2015
5.0
ceramic tile, floor cleaning, flooring contractor
  + 1 more
unknown
Description of Work: Sand floor and put a clear coat on floor. Very punctual and clean. Happy with the finished work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Linda L.
09/2015
5.0
ceramic tile
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Daniel G.
07/2015
5.0
ceramic tile
  + -1 more
unknown
Description of Work: GREAT.
Rating CategoryRating out of 5
Yes, I recommend this pro

Beverly M.
05/2015
5.0
ceramic tile, flooring contractor, hardwood floor
  + 1 more
Well
Description of Work: Refinish floors

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Elite Surfaces
Dear [Member name removed], Thank you for the possitive rating. However we strive to have pleased customers and receive A ratings. Please email us if possible and let us know why your quality rating is a B. We encourage feedback from our customers so that we can improve any aspects. Thank you

Barbara M.
04/2015
5.0
ceramic tile, flooring contractor, hardwood floor
  + 1 more
See above!
Description of Work: Hardwood floors refinished,living room,dining room,hallway and bedroom,all stripped,stained,3 coats.Joe,Elite owner,came to give price for job,including Angies list coupon,he was very factual and professional.Job took 4 days,day 1 I had to be there to make sure stain color was correct and lockbox installed.Next three days workmen came as their schedule permitted using lockbox,so we felt secure not being there.The actual physical work is done by workers who are probably subcontracted by Joe/Elite Surfaces and they are very good.After job completed Joe came back to make sure we were satisfied before making payment.Job was done neatly and on schedule,have already recommended Elite to friends and family.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Kenneth J.
04/2015
5.0
ceramic tile, flooring contractor, hardwood floor
  + 1 more
unknown
Description of Work: After I made the initial call to get an estimate for hardwood floor sanding and refinishing, they called back right away and set up an appointment for the next day. They finished in 4 days (which is what they said they would happen) and the floors look like new. I would definitely recommend this company and we would use them again in a heartbeat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$399

Sue R.
04/2015
5.0
ceramic tile, flooring contractor, hardwood floor
  + 1 more
unknown
Description of Work: Elite Services refinished existing hard wood floors in a bedroom. They did an excellent job, floors came out great! Everyone I dealt with was very pleasant and helpful. Joe was at the job, was very prompt, and returned any calls right away. I would definitely use Elite Services again, and would highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

fred B.
01/2015
5.0
ceramic tile
  + -1 more
unknown
Description of Work: tiled and grouted 2 bedrooms, I supplied tiles. on time clean and neat, fast.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Eileen D.
01/2015
5.0
ceramic tile, hardwood floor
  + 0 more
unknown
Description of Work: We recently bought an older home and tore up the carpets in all of the rooms. The wood floors underneath were very stained and we feared we might have to replace them. Thanks to Joe at Elite we were able to save all of them except for the foyer. His team did a wonderful job replacing the foyer in its original design and he miraculously matched it to the old oak floors in the adjoining living room. Elite refinished all the floors throughout our house and we couldn't be happier. They look beautiful! In addition, we were under a tight time crunch to get this done and they accommodated our schedules perfectly. We highly recommend them for hardwood floor refinishing and replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

PO Box 6203, Freehold, NJ 07728

www.elitesurfaces.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 2:00 PM
Tuesday:
9:00 AM - 2:00 PM
Wednesday:
9:00 AM - 2:00 PM
Thursday:
9:00 AM - 2:00 PM
Friday:
9:00 AM - 2:00 PM
Saturday:
Closed

Licensing

Insured

Licensed*

Trade License Number
1681722
Trade License Locale
State of NJ
Trade License Authority
State of NJ
Trade License Expiration
12/31/2017

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Ceramic Tile,
Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Carpet Sales and Installation,
Floor Cleaning and Waxing,
Countertops and Backsplashes

FAQ

Elite Surfaces is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 2:00 PM

Tuesday: 9:00 AM - 2:00 PM

Wednesday: 9:00 AM - 2:00 PM

Thursday: 9:00 AM - 2:00 PM

Friday: 9:00 AM - 2:00 PM

Saturday: Closed

Elite Surfaces accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Elite Surfaces offers free project estimates.
Yes, Elite Surfaces offers eco-friendly accreditations.
No, Elite Surfaces does not offer a senior discount.
No, Elite Surfaces does not offer emergency services.
Yes, Elite Surfaces offers warranties.
Elite Surfaces offers the following services: All types of Flooring from Gorgeous Hardwood Flooring to Natural Stone to Carpeting. We take care of all your needs from sales to installation to restoration/repairs. We also customize counter tops.
Ask for details.

Contact information

PO Box 6203, Freehold, NJ 07728

www.elitesurfaces.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 2:00 PM
Tuesday:
9:00 AM - 2:00 PM
Wednesday:
9:00 AM - 2:00 PM
Thursday:
9:00 AM - 2:00 PM
Friday:
9:00 AM - 2:00 PM
Saturday:
Closed