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Universal Windows Direct of New Jersey

Windows, Doors, Hurricane Shutters,

About us

"ALWAYS FAIR AND HONEST" is our company moto ! We specialize in replacement window installation, Entry and Patio Doors only. We do not offer any interior door services at all. Please call our office today to schedule your FREE new window installation estimate! 732-738-1500

Business highlights

31 years of trusted experience

Services we offer

New window installation, Patio Doors , Entry doors, Sliding glass patio doors--- No Interior doors or repairs.

Services we don't offer

We do not repair windows or doors. We do not install or repair interior doors.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.9295 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
5%
3
2%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 276-295 of 295 reviews

Joseph P.
10/2015
5.0
doors, replacement windows
  + 0 more
unknown
Description of Work: Replaced front door

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

TINA S.
07/2015
5.0
replacement windows
  + -1 more
unknown
Description of Work: Installed 21 windows and 3 doors and we could not be happier! No hoaky sales pitch when they come out and the actual owner of the company, Doug, was that one that came out and it was obvious that he knew a lot about the product and was proud to use it. For those researching what kind of windows they use they are Polaris brand and after seeing sales pitches on Renewal by Anderson and pella these provides the same quality materials and they are very pretty windows. Choosing this company originally I was scared that the windows would have too much plastic and less window and look chintzy. The price was right for the beautiful windows. Also they do not contract out they have their own installers. We had Rob and too assistants and they were quick, clean and considerate. Installed beautiful molding to cover holes from old windows. Very happy! All my neighbors are asking where we got our windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Response from Universal Windows Direct of New Jersey
Thank you [removed member name],you guys were a absolute pleasure to work with.Thanks for posting a great review .Your new front door looks fantastic .Regards,Doug

Milap S.
07/2015
4.0
replacement windows
  + -1 more
unknown
Description of Work: had to wait a long time for installation... quality seems good so far, next winter will tell.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
2.0

Yes, I recommend this pro
$5,000

Response from Universal Windows Direct of New Jersey
thank you for posting your review . Unfortunately we did have delays due to weather.We had a lot of snow this February that made it difficult to install.Team UWD

Jing L.
04/2015
5.0
replacement windows
  + -1 more
unknown
Description of Work: Changed to 14 triple layer windows. Honest owner, nice attitude, great service. Very satisfied. Will use the service again in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Response from Universal Windows Direct of New Jersey
Thank you so much greatly appreciate your kind words

CAMILLE R.
04/2015
5.0
replacement windows
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Selden R.
03/2015
5.0
doors, replacement windows
  + 0 more
unknown
Description of Work: 26 windows replaced in my home, including 4 large sliders on 1st fl. Price also included complete new front door & frame. Job took 2&1/2 days, good cleanup, good finish work, caulking and haul away of old wood windows. Bought mid-line gas filled swing out easy cleaning windows for the above price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Response from Universal Windows Direct of New Jersey
[member name removed],thank you very much for your favorable review.Glad you were pleased at the time the job was completed and still happy now that time has gone by.let us know if we can be of any service in the future .Regards Doug

Maureen B.
01/2015
5.0
siding, replacement windows
  + 0 more
unknown
Description of Work: The windows were put in the summer of 2010. Despite the extreme weather we have had, the windows have held up well. I have no complaints.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Denise D.
01/2015
5.0
siding, replacement windows
  + 0 more
unknown
Description of Work: They replaced 11 wooden frame windows with new tilt-in, vinyl windows with in-glass dividers. They were on-time, professional, and efficient.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Universal Windows Direct of New Jersey
[member name removed],thank you for the review.Glad you were happy with the work done.Let us know if you should need anything in the future,Regards Doug

CAMILLE R.
12/2014
5.0
siding, replacement windows
  + 0 more
They did an excellent job.
Description of Work: Universal replaced 5 windows of various sizes & a patio door in my townhouse.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Response from Universal Windows Direct of New Jersey
[name removed],thank you very much for sharing your experience on Angies List.We appreciate your taking the time to do so. Sincerely,Doug Conner

Devendra P.
11/2014
5.0
siding, replacement windows
  + 0 more
They are fantastic.
Description of Work: They replaced 3 windows that I needed urgently.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Response from Universal Windows Direct of New Jersey
[member name removed],Thank you real nice review.I glad we were able to get that done quickly for you.We also are in contact with your neighbor .They are considering installing new windows and were impressed with the work we did.Anything else you need let me know.Regards Doug

Karyn D.
10/2014
5.0
replacement windows
  + -1 more
unknown
Description of Work: Replaced all windows in my home. They did a great job and were very clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Response from Universal Windows Direct of New Jersey
[member name removed],Thank you for your kind comments and taking the time to post them.As you may know we also install entry doors,patio sliders and new siding should you have any additional needs please do not hesitate to call for a free no obligation price quote.Doug

Hugh M.
08/2014
5.0
replacement windows
  + -1 more
unknown
Description of Work: Replaced 3 large and 1 small window

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Marshall K.
07/2014
5.0
doors, replacement windows
  + 0 more
Installed efficiently and on time.
Description of Work: Replaced a storm door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Universal Windows Direct of New Jersey
Thank you for your business and taking the time to post your review. We hope we can be of further help to you in the future. Universal Windows

Maureen B.
06/2014
5.0
replacement windows
  + -1 more
unknown
Description of Work: 8 windows installed- no problems at contract, at installation or in years since . Fine through Sandy and the past rough winter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Universal Windows Direct of New Jersey
[member name remove], I am please to hear 4 years and a few hurricanes later all is good! Let us know if you should have any other home improvement needs such as entry doors or new siding.regards Doug

John S.
06/2014
5.0
doors, replacement windows
  + 0 more
unknown
Description of Work: Installed new screen door and front entry door. Installers were very professional. New doors look wonderful - good quality.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,100

Response from Universal Windows Direct of New Jersey
[member name removed] glad you are enjoying the new door.Let me know when you would like to discuss replacing the windows.Regards Doug

Terry W.
06/2014
5.0
replacement windows
  + -1 more
unknown
Description of Work: replaced approx. 20 windows in my townhouse. They were professional,did the work in a timely fashion and the price was very reasonable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Melody L.
05/2014
1.0
screen repair
  + -1 more
.
Description of Work: Did not return my calls.

Rating CategoryRating out of 5
responsiveness
1.0


Response from Universal Windows Direct of New Jersey
[member name removed] I am not aware of a missed call from you.Sorry you felt it necessary to tarnish my good standings. It is my opinion a review on Angies list should be reserved for people that actually have had contact with a company and for work performed or not performed, Rate a company on that performance.There is enough negativity in the world today we don't need silly comments intended to damage someones reputation when you never had a conversation with that company.

Barbara P.
07/2013
5.0
replacement windows
  + -1 more
unknown
Description of Work: This is the company you want!!! Don't even look elsewhere. After several quotes and sleazy salespeople Doug was a pleasure!! He did not pressure us, took his time and answered all our questions! He knows his stuff and his product is a great one. I did a lot of research and really got some pressure from others regarding more name brand windows but am so so happy with my decision and the results. Ed the head installer came out measured and 3 weeks later our windows were installed. Even when we hit a little bump in the road with 2 garage windows that did not fit they were reordered and installed as soon as they came in a couple weeks later. This was the real test and they passed flawlessly! Everyone I dealt with from Doug the owner to Mindy at the office and as mentioned Ed the installer were wonderful!! They made the process easy and stress free. They installed 19 windows for us the entire home and I can honestly say this was the best experience with a company I have had!!
Rating CategoryRating out of 5
Yes, I recommend this pro

richard L.
05/2013
5.0
doors, replacement windows
  + 0 more
Everything went Great.
Description of Work: Replaced front windows of my home. Replaced front door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Selden R.
11/2012
5.0
replacement windows
  + -1 more
Excellent no complaints.
Description of Work: Replaced 26 windows in my home plus a complete new steel front door..used mid-line price windows double pane gas filled. Crew took just 2 days to complete the job. Hauled away old windows .cleaned up all areas. They caulked all windows outside &most inside although I had to do several inside. Quality very good, fit excellent

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Contact information

556 New Brunswick Ave, Fords, NJ 08863

http://www.universalwindowsnj.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
13VH06032600
Trade License Locale
NJ
Trade License Authority
New Jersey: General
Trade License Expiration
03/31/2023

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Windows,
Doors,
Hurricane Shutters,
Skylights,
Egress Windows

FAQ

Universal Windows Direct of New Jersey is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

Saturday: 9:00 AM - 1:00 PM

Universal Windows Direct of New Jersey accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Universal Windows Direct of New Jersey offers free project estimates.
Yes, Universal Windows Direct of New Jersey offers eco-friendly accreditations.
No, Universal Windows Direct of New Jersey does not offer a senior discount.
No, Universal Windows Direct of New Jersey does not offer emergency services.
Yes, Universal Windows Direct of New Jersey offers warranties.
Universal Windows Direct of New Jersey offers the following services: New window installation, Patio Doors , Entry doors, Sliding glass patio doors--- No Interior doors or repairs.
We do not repair windows or doors. We do not install or repair interior doors.

Contact information

556 New Brunswick Ave, Fords, NJ 08863

http://www.universalwindowsnj.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM