Ned Stevens Gutter Cleaning

ATLANTA'S BEST GUTTER CLEANERS cleaned my gutters and roof. They contacted me via email with the scheduled time, confirmed the appt on the morning of, and did thorough job of cleaning the gutters and removing any debris from my yard. I've signed-up for regular service with them

Purchased special on angies list. I was contacted same day and appointment was scheduled. Brad and team did a great job cleaning the gutters and recommending items that I need to fix on the roof.

No problems, very professional

They were so efficient and punctual that I don't know why I didn't have this done (gutter cleaning) years ago. One down spout was totally clogged all the way up with debris. One gutter had partially pulled away from the anchor boards, and they offered to fix it on the spot if paid for on the spot. We did and they did, just like that.

They were on time and cleaned the gutters in the rain.

Bought an Angie's List deal & set appointment for service. Received an email with instructions that I needed to follow before their arrival, which included their process that stated I would receive a call the day prior to let me know what time they would arrive for the appointment. DIdn't receive a confirmation call the day prior to the appointment, but really no problem there. The two guys arrived on time, went right to work, and did an awesome job. I even requested that include the deck & an exterior wall; they quoted a price & went to work. Very nice guys & very, very pleased with their work. Because I had added extra work, they requested that I call the office or go online to pay the extra charges. I called the office and gave my CC info, thanked them for doing such a great job, and told them I'd call them the next time I needed service. Sadly, things went wrong about two months later. I received two voicemail messages and an email a couple of days before Thanksgiving stating that it was determined that my CC info hadn't been processed (through no fault of my own) for the additional payment and they needed me to resubmit payment after I confirmed that no payment had gone through my credit card. As I was out of state for the holiday, I was unable respond until I returned home. Before I could look into the matter, two more emails arrived (one a CC of an email sent to Angie's List; the other addressed to me), essentially accusing me of not paying my bill, and stating "...if you don't call us back, I just want to give you fair warning that, due to the urgency of this matter, I will be coming by your home one evening this week to try and reach you. This matter is really, really, really really urgent so please please please please please contact us...". Doesn't exactly sound like a friendly email! After I confirmed that payment had not been charged to my credit card, I went on their website and paid the invoice (the morning after my return from out of state!). I then called the office and asked to speak to the owner, who had written the emails and left the voicemail messages. I was informed that he wasn't in the office and would call me back. When he did call back, I had a rather lengthly discussion about the matter and the frantic search for me during the holiday. Brad did apologize, but still tried to justify why he was so anxious to get in touch with me. I asked him to re-read the emails that he sent, and the tone implied in them, as if I were purposefully hiding from him so I wouldn't have to pay my bill. Never have I experienced anything like this. As I had already sung their praises to someone else in my neighborhood, I did have to take back the high recommendation I had given Atlanta's Best Gutter Cleaners! Will never use the services of this company again!

This is the second time we have used them. We like the professionalism of the guys that have come out. We did have an issue this time that the company didn't seem to want to hear about. The crew came out on a Sunday morning after it had rained for 2 - 3 days straight. Therefore, they couldn't clean up like we would have liked. Overall, the service call went well.

They arrived on time in cold and freezing weather. Cleaned out the downsprouts, gutters and roof. After which, we had some more rain and you could see the gutters running very well!

did a good job; forgot to put rain gutter covers on some areas; came back promptly when I called.

Did just what they promised and for just what they estimated the cost to be.

They were timely, fast, efficient and cleaned up after the work was done. We were very pleased.

Punctual and professional. Did a great job and cleaned up completely after the job was done. Provided me with a written document of issues they found along with an estimate for some minor repairs.

This provider contacted me within an hour of purchasing their "Angie's Big Deal" coupon. Atlanta's Best Gutter Cleaners were responsive, punctual, and performed a great job with cleaning my gutters to include clean-up afterward. I will definitely use them again in the future and recommend to other home owners.

good communication, on time, did what they promised

I received emails to let me know when my service was scheduled. Then I got a telephone call a day before to inform me of the time they would arrive. The crew arrived within the appointed time range and performed the cleaning and inspection. They cleaned up behind themselves, as well. The complete service was done in about half an hour.

Atlanta's Best did a good job and we will definitely call them again.

Friendly service. Thorough job

These guys were very good. They were flexible in scheduling times and performed the work flawlessly, like true professionals. They asked if we wanted upgrades, but in a low-key manner, no pushing. They were no muss, no fuss, and I barely knew they were here. We had purchased a gutter-cleaning special from them earlier that we didn't use and they deducted that from their overall price. Their quote was the best we received.

Did great stood behind their work and returned for a touch up and a window they could not reach a window on the top floor.

They were nice and did a fine job. They got a little lost because I'm in a new neighborhood, but they kept calling and apologized. They were in and out in about an hour and cleaned up all the debris.

They are very good on follow up. The service was fine and they followed through with me. They did fine work. They got the job done quickly. The workers were very nice and they sent out two young men to do the job. They cleaned everything up.

They came out when I was gone and it was obvious that they had been here, because I have screens on the gutters. They took the screens off and cleaned them and put the screens back on. They did it very well and they did not leave a mess.

I was very happy with the service. I was able to schedule everything online and it was really easy for me. They were very flexible and professional. They cleaned everything up. I didn’t even have to be there while they were working and they were in and out.

Overall it went very well. They was a communication issue when I asked them if they used bleach becasue I have chemical sensitivities. They said they used a bleach like chemical but it turned out to just be diluted bleach. They really tried as best they could to resolve it but they ended up not being able to use anything besides the bleach.

The service was not very good. They were 5 hours late showing up. I had to call them and then they had to send a replacement crew because the other crew was hung up somewhere else. Then they just rushed through the job.