Ned Stevens Gutter Cleaning

It went great!

Excekkent, as usual!

They were very responsive. There was a supervisor and two workers and they were very nice to deal with. I asked if I could set it up for them to come back every year and he said he would call me next year. They gave me $20 off the price for being a first time customer.

They were extremely polite with me when I called. They sent me an email with their insurance and the price in writing. Everyone that came to my home spoke English and seemed very professional. They found a couple of major clogs in the downspouts that took them a long time to clear. It was extra, but after watching the work, I didn't mind paying. I couldn't afford the extra costs right then, so they said they would break the bill into payments. I can see why they are called the best!

The quality of work and interaction with company was lousy. First, the estimate that was given did not include any clogs. I was not informed that clogs would influence the price. I had four which increased the price 117% from the estimate. I was not told about the clogs until I received the bill and so I did not authorize this additional amount. Second, I was not told to do anything when the appointment was made. I unknowingly left my window open. When I came home, there was dirt all over the kitchen counter and floor. When I called the company, the representative was condescending and rude, stating that I "should have known better" than to leave my window open. Lastly, they did not bag up the debris initially. I had to call and have them come back out to clean up. When they did, they simply left the back in the middle of my property. Needless to say, I will not be using this company again.

We were very pleased with the job they did. The workers were very nice, professional and got the job done in a timely manner. They did give me an estimate and they charged me exactly what they estimated.

We were very happy with the outcome of this service. They were punctual, cleaned up extremely well and the price was really good for the work they completed. We were also very happy with the time they took in getting to our home after we made the initial call.

Project went well, the crew arrived on the day they stated and did the work. They left an invoice and I was able to pay via PayPal.

Overall, the job was done very cleanly and turned out very nice. However, it took OVER 2 weeks and a couple calls to get them there. I was promised 2 prior days installations and never showed. Finally, they showed after I had to leave the country.

Responded immediately to phone call with an estimate. Informed us of approximate arrival day (contingent on weather), showed up, did all the work promised. And we were not required to be home. They even called me on my cell to discuss some issues they had discovered and got my approval to fix them. Left final bill in the mailbox - could have been paid on line or by check or credit card. Easy from start to finish!

This is their 2nd time working for me. Did a good job, but not as good as the first. Left some blown debris from the gutters in the beds around my house. Overall, would hire them again without question.

After I told them to order all replacement parts, it took approximately one week to get the work complete my repair and replacement was a little more money as all my gutters and downspouts are copper. They came. did their job and cleaned up. I was a happy man.

I loved them. I made my request, and they emailed me my appt, then emailed me again when they were delayed and also when they needed clearer directions. They found 3 ridge caps that needed to be replaced and did the work for me for an additional fee. Between monsoons of a recent storm, I noticed one downspout clogged and cleaned and let them know. They gave me a credit on my bill for the missed downspout. They are very professional and prompt and charge a very fair price. I will be using them again in 6 months and telling all my friends and co workers about them. THEY ARE GREAT.

I was impressed by their punctuality and courteousness.

I emailed for a request over the weekend and received a call over the weekend. The work was done as promised and satisfactory.

They were prompt and professional. They did the work I'd originally contracted with them and then let me know of a few roof shingles that needed to be replaced and a ridge cap repaired. I okay'd the work and they were done in no time. They will drop me an email in 6 months when I should have the gutters cleaned again. The yard, deck and drive was cleaned before they left and I will absolutely use them again.

The whole side of the house was very cleaned when I arrived home and from what I can see they did a good job at cleaning out the gutters.

I got an immediate call back from the company, but then ''due to weather,'' date of service was changed 3 times. I was pleased with the service itself.

They had problems in scheduling the work. Initially, when they were getting me to sign up for their service, they promised me it would be scheduled within the next eight business days. I then received an e-mail which said it was scheduled for a date which was well beyond the 8 days they initially promised me. When I questioned them about it, they apologized and stated that they scheduled the work for when their crew is in the area next. So, they ended up scheduling it for date which is more like ten business days from when I scheduled it. Any how, they did come on the scheduled date and cleaned out the gutters. They did not wash off the gutters properly such that there were drip stains left on the outside of the gutters. When I asked them about it they offered to take off additional $ from the quoted price or send the crew back out again.

Called for gutter cleaning. Got firm estimate for cleaning. Upon arrival, damage was discovered. Photos were taken and personal inspection made. Cleaning and repair were timely and service was professional. Very pleased.

Did a great job. Brad outlined the job in detail and used high quality hardware to re-secure the gutter. Cost was as advertised. The great thing I like about this firm is how often they communicate and keep commitments.

Excellent experience- professional, timely, and neat.

Brad was very thorough and honest about what type of covers we should have installed. Communication was good in that he answered calls promptly. They missed one downspout, and I called to have them come back out. They scheduled it for 2 weeks later. I thought that was unreasonable, so I called to have it rescheduled. He took offense to my request, and when I asked if he thought I was being unfair, he said ''yes''. He had scheduled it for the next time his crew was ''in my area'', and I thought that I should get service more quickly, since the work was not correct in the first place. In the end, he did get the crew out the very next day to correct the work. The crew was very courteous.

They did a good job, I've got a contract with them to keep doing it every six months.

They arrived promptly and just as scheduled. They did an excellent job and a great price. They quoted some roof repair work that seems quite high, but there was absolutely no pressure or "follow up" calls. I will use again.