Ned Stevens Gutter Cleaning

We purchased a "Big Deal" coupon for this service, which had an expiration date of 10/31. We called before 10/31, but really didn't want to have the gutters cleaned until after most of the leaves had fallen. The company was very flexible on scheduling the date even after 10/31. We received an email confirmation prior to the scheduled date, and they showed up and performed the work as planned. I have a two-story home, so it's a valuable service to have someone to clean the gutters, especially the upper ones. I was not at home during the cleaning, so I did not witness the cleaning itself, but my gutters were clean at the end of the day. My only disappointment was that the gutters were probably cleaned using a blower, as opposed to the way I would do it, which is to scoop out the debris right into a garbage bag. It's cleaner that way. When using a blower, the debris is obviously blown out and is scattered everywhere. The company did not leave a mess, though. They did blow all the debris into the yard, mixing with the leaves on the ground, and if there was any mess on the walls, deck or walkways, they cleaned up just fine afterwards. But it did give me a little more to clean up in the yard. However, I realize that probably all gutter cleaners use blowers, so it did not detract from giving them a grade of "A". I would use this company again.

Scheduled was easy online, they showed up when scheduled and cleaned our roof and gutters. I had requested pictures of before and after since I was not at the house at the time - and even after asking afterwards I never did receive them. From what I can tell they did a great job. I'm sure we will have them out again next year!

They provided a reasonably good job of cleaning the exterior and the gutters. There were no problems with clean-up. Everything was in good shape when they completed the job. I did have two problems that occurred. One was in the pricing. Without consulting me, they charged me more for my job than I originally expected. This was due to a misunderstanding concerning the size of my home, which exceeded the size limitation for their coupon offer. I was unaware of that limitation, and that was the reason for the confusion. I had a somewhat tense conversation with the business owner about this issue, but we finally compromised on an agreeable price for the work. My primary complain in this regard was the lack of clear communications up front about the costs. Secondly, I discovered about a week after the job was completed that my exterior thermometer, which hung on my deck, was blown off its wall attachment by the house sprayer and was destroyed in the process. I discovered the broken thermometer laying in pieces on the deck flooring. I didn't report this to the vendor, mainly because of the delay in discovering the damage, and in the modest price of the thermometer (probably under $20). My complaint here was that the vendor failed to report the damage to me, much less offer to replace the thermometer. It was a relatively small item, but I would have appreciated being notified.

Well after they finish it did not rain for several more days so I could not tell if the job was done well or not but when the rain came I did not have anymore leaks so I was very pleased!

An appointment was set up and they came, did the work and left with the only evidence was empty gutters I could see from the second floor! They were very professional and great to work with...even left a report showing weaknesses they saw from on top of the roof so I could start analyzing options to get them corrected.

Could not have been better!

Excellent service. Professional and timely. Did a really great job. I would recommend this company.

They were amazing! I have lot of trees in my yard, and a garden area that is fenced in. They even went into the garden blew the leaves off of the pathway. I will definitely use them again! Wonderful, wonderful, wonderful!

Excellent service. Professional, timely and courtesy call prior to arrival was very helpful. Performed a really great job. I would recommend this company.

This transaction could not have been easier! Atlanta's Best Gutter Cleaners scheduled my appointment right away, confirmed the day before, showed up on time and did a great job. We couldn't even tell they were here - except for the clean gutters, of course! Thank you!

Pleasant, polite, professional. I can't see my gutters but based on their professionalism I am happy with service.

Used a deal from Angie's List. I was please with their service and professionalism.

It went great. Will use them again.

Easy to schedule appointment. Guys showed up on time and cleaned the gutters, cleaned up well afterward, and made requested recommendations. exactly what I was looking for.

Arrived on time did a good job of cleaning the gutters. They were better than a company I had used before. Will use them again.

The job went very well as described above.

Overall good experience...recommended to neighbor that used their service too.

They were good. They actually did some repairs to our gutters. I would use them again in the future.

They did a good job with the work. They came back to correct one issue with a gutter screen.

Verypleases with the whole sartf__very friendly and thorough

Very professional and job well done on the house. Will be calling them again to get an estimate to clean my gutters soon.

Blew out gutters. Some of the debris was left around the house. I think I prefer cleaning the gutters by hand as opposed to being blown out.

I used the Angie's list deal. I called on the last day before the coupon expired and while it took a little bit to get it set - and they did not seem impressed that I waited that late- we were able to get the appointment set. After the call they sent an email outlining everything and explaining how it would all work which wads very detailed and I thought very helpful. On the day of the service I received a call when they were on their way. I also received another call when they were finished and the receipt was left in my mailbox. The person who called (and did the work) was very professional and pleasant. Gutters look good, there was no mess at all when i returned home.

They were professional, worked hard to clean one downspout the was clogged and wouldn't unclog and did a great job on roof cleaning.

Prompt, friendly call back, easy scheduling and prompt service. I was pleased with both the ease of scheduling the cleaning and with the speed with which they were able to get the work done.