Ned Stevens Gutter Cleaning

They were professional and prompt. As I requested they evaluated the back gutters which were allowing water to run down the walls of the house, and they came back to work on these. I did have to insist that I wanted to be present when they did the work. They also suggested that I replace the gutter and leaf guards along the front of the house where one section had been bent by the same tree limb. I wanted to re-position the down pipe for this section. They could not do this job as it would have required repositioning the drain which runs under the front path, and the company does not do work involving digging out drains.

They were very good about letting me know their schedule and following up with me. The work was performed at my rental property so I was not present. They were excellent at calling me and emailing me with information and also not bothering my tenant.etta

They did a great job cleaning the windows and cleaning the gutters. Very courteous and on time.

Responsive though we called with a deal from Angies list. Made an appt. Was punctual to the appointment. Got gutter cleaned and cleaned up after themselves. Efficient, quick and professional. Reviewed the job done and gave us tips on the roof condition.

It was a good service. I thought they did a really good job. While they were on the roof they gave us some tips and some things we may want to look at.

Everything wheat great. I call and set up appointment after purchasing big deal. They came out and did a great job.

Fantastic! the company called to confirm the appointment and then the crew called when they were on there way about 30 minutes out. They promptly showed up and started work. The entire crew worked hard and fast and accomplished the entire job within a days work. When all was done, they cleaned up after themselves and made sure everything was put back where it came from. We plan on having them return to repeat the job again in a year or two when the house needs it.

Service went as expected. They did a good job cleaning the gutters, and they were fast. At the end of the service group lead pointed out problem areas on the roof.

They gave feedback to us about fixing some loose nails which was good. They did a good job - we would recommend them and would use them again.

Went exactly as planned and we got a nice job of it.

I purchased a big deal, and am really pleased with the results. I have used them in the past and they are always professional and get the job done- they even clean very nicely after themselves, to the point where it looks better than when they arrived! My gutters were just overflowing- I live in a very wooded area- and once they got through, and all the rain hit, I had no more issues. I highly recommend them.

Went great. Came when they features they'd come and perished the service fast

This is the second time I have used Atlanta's Best Gutter Cleaners (ABGC). After ordering their service, they promptly contacted me with the date the cleaning was to be performed. On the day prior to the clean date, I was called to let me know the ETA of the crew. On the evening before the morning, they were due to arrive, I sent an email and asked to be rescheduled owing to the fact that it had rained and was expected to rain overnight and my roof was wet. I have a very steep pitch roof, which is dangerous when dry and deadly when wet. ABGC rescheduled without comment or complaint. On the rescheduled day, the same thing happened, when I called and asked to be rescheduled yet again for the very same reason. No problem. They were glad to do it. On the third reschedule day, ABGC called and asked if they could reschedule once again owing to the fact that one of the crew had been hurt that morning in placing a ladder back on the truck. I readily agreed to this and appreciated the prompt call alerting me to the problem rather than leaving me hanging. Finally on the last reschedule day, the crew called when they estimated they were 30 minutes away and told me when they expected to arrive. This is standard practice for ABGC, by the way, as the crew did the same thing for my first use of their service. Upon arrival, the crew was on the roof and cleaning within five minutes. Twenty minutes later the crew chief, whom I called "Charlie Hustle" as he ran up the roof and was equally full of energy while on the ground, and his helper were down and cleaning the detritus from my patio and porch and cleaning the downspout hoses leading away from the foundation. Morever, Charlie Hustle removed and reattached a downspout so that it was more properly supported and secured. He did this without asking as it obviously needed doing. This same downspout was down when the first crew came, and I had to put it back up myself. Charlie Hustle, to his credit and to that of ABGC, redid the job correctly. All in all, I will use them again and I will recommend them hands down to others. In fact, I already have recommended them to one friend who like me is getting up in years and should not be cleaning gutters.

I was disappointed that cleaning the gutters did not include clearing out the long drainage pipes on/in the ground that connect to the downspouts. They told me that I would need to hire a plumber, etc. to do that. They did a good job cleaning up the debris that fell on the deck, and gave me an estimate for gutter covers. They also recommended replacing a couple of the vent hoods that were splitting, which I did to avoid potential future leaks (not cheap). I would use them again for gutter cleaning, but probably only with another "big deal" discount.

Completed efficiently/quickly. No problems

Arrived on time and informed us of the work to be completed. When finished gave us an invoice and a card with the work list . Informed us in detail of all the completed work.

The first time (Spring 2012) went as planned. Great job, efficiently scheduled, and executed. The second time (Fall 2012), it made no sense to use my coupon before its cutoff date - due to the fact that leaves were still showering down on my roof and gutters. When I was ready, ABGC agreed to credit what I had payed for the coupon (not the face value) and to simply let me pay the balance to meet their standard fee. I was okay with that, since those are the terms of the coupon purchase. I have always found ABGC to be extremely responsible and true to their word. I feel safe with their employees around my home. Scheduling has never been a problem. They call back quickly, provide ample written notice/warnings about moving underlying patio furniture, house plants,etc. and are clear about what to expect. They phone in advance of their arrival. Whether or not I am there, they arrive on time, look and behave professionally, and complete the gutter cleaning with great efficiency. They also clean up well behind their work. Once, when forecasted high winds threatened to worker safety on my roof, they called on the weekend prior to alert me that they might have to reschedule our Monday appointment..

Excellent experience. They did exactly what they said they'd do from when they'd call to schedule the appointment to how they would leave my home.

A job well done. Punctuality and professionalism were not completely transparent, as I was not home, and did not see the work. However, the amount of time spent seemed to be very short, ,so for the money, either I should get more work or it should cost less.

Over all, I would likely use them again, but would watch more closely to make sure they did what they were supposed to do.

NOT GOOD. The company just left cleaning the gutter in 15min. I looked up online call other companies atlease mininum 30-45min it takes to clean a gutter. Upon inspection i found the entrance window full of debris and gutter not clean good. They got here on time start work on it immediately, but left a mess i have to call the manager and get them back to clean the windows. They left debris all over the entrance door window. I bought the deal from Angieslist for 120 gutter cleaning deal. What a bad deal? Before I talk to the manager I call the company to get my windows clean. She ask a detail about my house. My house is one story and 2300 sq ft. You know how much the lady told me it will cost to clean my gutter 125 plus 20 off for the first time customer. I think using Angieslist is a loser. Why you have to come back to do the job for the second time? Please do it right for the first time. You save yourself time and money. I don't blame the workers the payment don't display on the billing they think all Angieslist customers pay less. Possible that is why they didn't clean my gutter good and leave a mess all over. When they come back i told them just clean your mess and go. I will not hire the company again and will get a professional to clean the gutter. WHAT A MISTAKE.

We were very pleased with their service and we will definitely recommend them.

The company arrived promptly at the pre-arranged time, performed the gutter cleaning in an efficient manner and cleaned up afterwards. They also pointed out an area of wood trim around an upstairs window that is in need of repair.

It was a great deal with excellent service.

The gentlemen who showed up to clean the gutters were punctual, professional, and did a good job. The only reason I didn't give the company an "A" for responsiveness is because I had to play a little phone tag to get the appointment scheduled. Also, they had to reschedule, which was fine, except that the only reason I found out they were going to reschedule is that I called for a reminder of when the appointment was and when she returned the call she asked if they could reschedule. Maybe I'm just spoiled but I find that reminder calls are helpful, especially if you are scheduling 3-4 weeks in advance.