Ned Stevens Gutter Cleaning

Had to spend a long time getting stains, mold, and dirt removed, especially from back deck. Did an outstanding job. House looks as though it's been painted! Couldn't be more happy with the results. Both men were polite, professional, and didn't waste any time. Both myself and husband were very impressed with Atlanta's Best Gutters.

Prompt & professional service.

They are thorough and prompt to call you back. They let you know when they are coming out ahead of time. They have knowledge of how to walk on a roof without damaging it. Overall, it was a good experience.

did a beautiful job - cleaned up all sidewalks and driveway after the roof and gutter cleaning so everything was left looking pristine - can't say better!

Due to the high volume on this offer, we had to wait several weeks before we could get an appointment, but they came on the day and at the appointed time. The work was quickly and expertly done. I did have to go behind them to clean the window seals and lower all the blinds; however, at the price I didn't mind. The workers were polite and efficient. I would definitely use them again and recommend them to friends. The quality of the work was a real value.

They arrived on time and listened to my requests. Did a great job and we will be using them again.

The technicians were very professional and prompt. Overall the gutters and downspouts were cleaned and free flowing from any debris. However, all the gutters were left with dirt streaks and needed to be power washed.

It went well, I was not home, but my wife say they arrived at the scheduled time. They explain to her what they were doing. After they had clean gutters they took pictures of the roof and showed her some pictures of some problem shingles and ridge caps that we knew needed to be replaced. We also have used them again.

Excellent experience with a very knowledgeable crew. They had to use a ladder since the windows are on the 2nd floor. Very neat work and beautiful result.

Ok. First I didn't realize I had to call to set up the appointment after purchasing this as a Big Deal on the list so several weeks elapsed before work was scheduled. No fault of provider but if required to call for an appointment that fact needs to be prominently identified They scheduled the work and I arranged to be home when they were scheduled to work because I wasn't t happy with their previous job which lacked identification of a 6 inch gap in the gutter guards and resulted in portions oh a gutter failing. On the day of the appointment they advanced the time several hours and I couldn't be present. They blew off the roof and apparently noticed one or two gaps in the guards but did not identify their location even though I had spherically requested that info on my call with them earlier in the day. Instead the left a proposal to replace all of the guards for $2300 which is not needed,

I bought an Angie's List Big Deal to get whole house windows done (up to 20, then $6 per window above 20). Electronic communication a little wonky after scheduling the appointment (they send info largely about pressure washing and other stuff not relevant to my visit). Team of 2 arrived ahead of time. One of them smelled like smoke, not good for me. Work done in about an hour. Main complaint is that they did not do screens or windowsills. When I've had window cleaning services over the years, other providers always clean the window sills, and at least offer the screen service, even if additional charge. This provider did not ask about either. I was working from home while they were there and not much paying attention, so surprised to find the gross window sills, which I then went around opening all the windows again and wiping out the sills. Its a small thing that would have gone a long way! I will not use this provider again - displayed little attention to detail and mediocre customer service.

It was an Angie's List Big Deal purchase that I made. Overall, it was an excellent experience.

They were very good. They were on time, courteous, and they did what I asked them.

I took advantage of their "Big Deal" and they do excellent work. I've been using them for several years and sometimes they'll find some things wrong with the gutters and will call to tell me. They'll let me know what they've found and how much it would be to fix it. I do like that they will provide that because they'll give me a price and then it's up to me to decide whether to go ahead to have the work done at that time, so it doesn't have to be rescheduled or anything. I like that I don't have to be home for them because they will notify me when they are going to come and do the work. They'll come and do it and cleanup afterwards. They are a very reliable company. They do good work and I know that they are going to do the job. I had problems before I started using them with people that would come around, tell me that they'll clean my gutters, give me a price, and then I'll find out later that they didn't completely clean the gutters. With them I know that they are going to do the work. They are a little bit more in cost, but I feel like what I get for the cost is more than worth it. Even if they didn't have a deal I would be using them.

Called the company, was scheduled for a date. Atlanta's Best gutters showed up (2 man crew)...did the job...quick...thorough...professional and friendly.

They sent me an email with the date they would be coming, and I was told they would come 12-3 PM. However they showed up early in the morning. I was able to accomodate that and already had all the windows I wanted cleaned identified. They were courteous and pleasant, and they focused on the cleaning. However, I was told that they would not scrub windows to get them clean. This is an old formerly foreclosed house and I needed an in depth job. The workers had a very narrow mandate to clean in a certain way, which was very superficial. I would not have minded if they had indicated that they had to charge a higher fee because it was a job that required more effort or more expensive cleaners I asked a few questions about other ways of cleaning I had read about in the internet but they did not know of any other ways other than what they were doing. A couple of hours after they left I used a fine steel wool pad to clean one of the still dirty windows and it worked perfectly. So, I will have to redo the work for most of the windows. Bottom line: If the job is vanilla and all you want is to remove a little bit of superficial dirt, this will work for you. If you are looking for anything more complex than that, this is not the way to go.

They called and then came out and did it. It was an excellent price.

They were very punctual, polite, and thorough. They did a great job.

They were fantastic. Sent me at least 3 emails for scheduling, what I needed to do be prepared, they called me right before they go to the house and they were on time. We were not there but it was very evident the work done. They coiled up and put our hoses back in place. They left the invoice and marked it paid in full. I really got what I expected, they communicated very well and did exactly what they were suppose to do.

I was pleased - they arrived on time and worked efficiently and quickly.

The crew which arrived was not the most communicative but that is mostly due to the nature of the "leader" for the two-man crew. Most "deals" operate as - we are going to give you a break in pricing to sample our work and hopefully you will be pleased enough to continue our services at the regular price. We have a large home so the potential is great for many more windows and chandeliers, etc. a situation where the both of us may benefit. This "deal" was for 20 windows, inside and out at half price. In total we have 85 separate windows, but 17 of those are transoms - smaller windows above other windows and doorways. Most groups will aggregate those into a smaller number or zero them out - but because we also have a small number of larger glassed areas, I don't mind the independence as all things tend to even out. Past groups have always counted around 70 windows - some more, some less. Atlanta's Best Gutter Cleaners gave me a count of 100 - counting all transoms and upping the count on the larger windows from 1 to 3. That was the beginning of the end. Now I was mostly interested in just having the outside completed, but with this news, I said just do your 20 windows and be done. So the 2-man crew completed the outside 20 then left without word. He did not answer the phone number from which the courtesy call was placed, so I phoned the office. Thirty minutes later they returned - the driver being defensive in attitude. One member came inside to complete the "20" while he lounged in the van. The "leader" finally came around after I mentioned this and they completed their chores pleasantly. Afterwards I e-mailed two groups who had worked for us before to find out what had changed in all of this time. The first to respond was Fish Window Cleaning (fishwindowcleaning.com). Their count came to 62 total windows at $7.00 per inside/outside window instead of the $10.00 charge of Atlanta's Best. My total finishing cost between the two groups were $280.00 vs. $800.00, so of course, I threw in the chandelier cleaning for an additional $30.00. The math doesn't lie. What is up with Atlanta's Best Gutter Cleaners? On a parting note; no one ever called to see how we liked the work - I guess there was no need.....

Went OK, however the cleaning didn't include cleaning the window frames and bases.

When I first contacted the company, we were told that it might be 5-6 weeks before we could get an appointment, which was not what we wanted to hear. However, in just a few days, the co-owner returned our call and we were able to set a date in just a few days. We are in a duplex, so we were interested in getting fair pricing for both sides of our property, including pressure washing front/back porches and decks, cleaning all gutters, and pressure washing both driveways. They honored the Angie's List special price for the services, and both families were very happy with the pricing, the quality of the work, and with the professionalism of the workers. The one complaint that we had: our exterior antenna was knocked down, and wiring was left in the side yard. We didn't realize the issue until the workers were gone. So we had to reinstall and re-affix the antenna to the side of the house. Overall, we had a good experience and would recommend the company.

They were kind of average. They had a very confusing formula for the extra windows and he was not really willing to explain it. I don't think that window cleaning is there specialty. They were late.

I have used this service before. It really turned out great. They are a wonderful crew and showed up on time. They are very professional and I will continue to use them.