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Thompson Touch Window Cleaning

Window Cleaning, Pressure Washing, Windows,

About us

The Thompson Touch L.L.C. is owned and staffed by competent, courteous, and skilled professionals with over 10 years of experience; specializing in window cleaning for residential homes and commercial buildings throughout New Jersey, New York and Pennsylvania. We are prepared to offer your company or home the quality service that it deserves in a timely and professional manner.

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Commercial & Residential Window Cleaning, Pressure Washing, Roof Cleaning, & Gutter Cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.6305 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
10%
3
4%
2
4%
1
5%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 26-50 of 305 reviews

mark L.
09/2016
5.0
window cleaning
  + -1 more
They took there time and did a nice job, protected my floors with shoe covers
Description of Work: cleaned my windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Alexandra C.
09/2016
5.0
window cleaning, pressure washing
  + 0 more
They came and power washed my house and also washed my skylight window for an extra fee. They did a very good job and accomplished it in a fairly short amount of time. I would certainly recommend their work.
Description of Work: Power wash of exterior of my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Holly H.
09/2016
5.0
window cleaning
  + -1 more
Very well. After the estimate was done, we scheduled a date for work to be performed. I had to cancel but another date was soon scheduled. They were professional, had proper equipment, arrived on time and were efficient. They trimmed the necessary branches with thought, not just "butchering" like some tree companies do. We were very happy with their work.
Description of Work: Tree branches trimmed off roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Mark T.
09/2016
5.0
window cleaning
  + -1 more
they did a great and did everything on-time and as expected.
Description of Work: Window Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Holly H.
09/2016
5.0
window cleaning
  + -1 more
Great. They arrived on time, were very personable and had all the equipment they needed. We went over the estimate. They pointed out any problem areas and asked for any special directions in those areas. They were careful both in and outside the house of our personal items. A pleasure to deal with
Description of Work: Interior and Exterior window cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rita B.
09/2016
4.0
window cleaning
  + -1 more
Un Fortunately right off the bat there was a lot of confusion with the scheduling and therefore the person that was initially assigned to the home never showed we did rectify this with a Ruben as far as the work that was performed we were pleased as far as the scheduling we were not pleased
Description of Work: Power wash home

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Ronald G.
09/2016
2.0
window cleaning
  + -1 more
I submitted an order for window cleaning of 10 windows at $129.00. However, I was billed for $258.00. I informed the vendor of the overcharge and await a response.
Description of Work: Window cleaning
Rating CategoryRating out of 5
$129

Steven P.
09/2016
5.0
pressure washing
  + -1 more
The work went very well, however, not all stains could be removed. We were pleased with the professionalism of the crew, and understood that they did the best work possible under the circumstances.
Description of Work: We hired Thompson Touch Window Cleaning to pressure wash our house. Since our house is sided with masonry stucco, the job required cleaning and removing stubborn mold and mildew stains while protecting the integrity of the stucco.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jamel D.
09/2016
5.0
pressure washing
  + -1 more
Fairly thorough job. Asked for our inspection before leaving, where we found a few areas to be redone.
Description of Work: Exterior house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Maureen P.
08/2016
5.0
pressure washing
  + -1 more
Excellent! Work was done in a timely manner,very neatly and with terrific results. The buildings look great.
Description of Work: Power washing of 16 four unit condos.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Thomas C.
08/2016
5.0
pressure washing
  + -1 more
Very professional. Immediate response. Excellent job.
Description of Work: House wash

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Raymonde P.
08/2016
5.0
window cleaning
  + -1 more
Excellent work. I will be having my windows cleaned on a regular basis.
Description of Work: Exterior Window Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeff M.
08/2016
5.0
window cleaning
  + -1 more
Service was great, on time, very professional, great price, results were great. I'd definitely recommend.
Description of Work: Window and screen cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jay C.
07/2016
5.0
window cleaning
  + -1 more
Good experience! They did a good job!
Description of Work: Interior and Exterior Cleaning of 10 Windows, Sills, Screens and Frames

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Martha M.
07/2016
4.0
window cleaning
  + -1 more
It wasn't bad. It wasn't 100% because wiping the sills wasn't quite as thorough as I would have hoped. I had an additional 4 windows done. I have nothing to compare it to. I don't know what window cleaning normally costs. It was affordable for me. The thing that I have problems with is the sills. Other than the sills they were fine. I am not sure I would use them again. I would have to think about that very closely and see what else is out there because I am looking at the sills and they did the major part of the sills but in the corners dirt had collected and that's still there. I have to go with something to get the dirt out and then clean it out. Frankly that is a royal pain. Basically what I have to do is take something like a flat head screwdriver to scrap the stuff out. This is the sills outside. I just don't know how professionally it would be done. I can tell you for me to do it I have to take a flat head screwdriver, scrap the dirt out and then take a cloth that's wet and wash it. I had assumed that that was part of what the service was going to entail. That they were going to clean the whole sill. They cleaned the major part of it, but not the corners.
Description of Work: It was a Big Deal of $139 Interior and Exterior Cleaning of 10 Windows, Sills, Screens and Frames.

Rating CategoryRating out of 5
quality
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Koustubh O.
07/2016
4.0
window cleaning
  + -1 more
The crew arrived on time. They did a fair job of cleaning the windows, but they could have done better. The attention to detail was lacking. Used a coupon for the service. I might hire them again, but would have to supervise their work carefully.
Description of Work: Needed 20 windows upstairs cleaned inside and out.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Rachael L.
07/2016
5.0
window cleaning
  + -1 more
Because of a hospital visit I had to reschedule my window cleaning. The owner Danielle was very wonderful and communicative and even squeezed me in on A same day appointment The gentleman that came were professional courteous and did a great job. I would definitely rehire them again.
Description of Work: Let's try this again. We needed all of the windows in our home cleaned inside and out

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Edward P.
06/2016
5.0
window cleaning
  + -1 more
They arrived on time, very courteous and did a great job, windows looked great.
Description of Work: An offer thru Angie's List to clean a maximum of 10 windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Mary Jane Y.
06/2016
5.0
window cleaning
  + -1 more
Thompson's did a thoroughly professional job! Super results. Windows hadn't been cleaned in years, yet they looked brand new after Thompson did their thing!! Very happy with the results.
Description of Work: Cleaned inside and outside of 3 large windows as well as cleaned screens and window sills.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

fred M.
06/2016
5.0
pressure washing
  + -1 more
Nice personable operator...arrived ahead of schedule (as opposed to other companies who routinely arrive late! Explained what he was going to do and on our OK set up and started work. Results were excellent....overall appearance was above expectations. We would not hesitate to recommend this company in the future.
Description of Work: Pressure washed home exterior using water and chemicals where required

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$239

ALLYSON F.
06/2016
5.0
window cleaning
  + -1 more
I purchased the company's $139 window cleaning special. When I called to schedule the service, the woman I spoke with was friendly and personable. Scheduling a date and time convenient for me was very easy. The two guys who performed the service arrived a few minutes late, but within the half hour. They were professional and personable. They completely cleaned up after themselves. My Windows and screens look terrific! I would use them again.
Description of Work: Cleaned the exterior and interior of 10 windows and screens.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Vincent G.
05/2016
1.0
window cleaning
  + -1 more
Bought the $199 comprehensive window cleaning Big Deal (covered 20 windows) plus had an additional 15 windows cleaned. Man complaints about the quality of the service incluiding: Arrived 45 minutes late without a courtesy call Did not clean windows sills as instructed until my wife pointed it out Left drip marks on the interior walls Did not bring their own ladder - borrowed ours Moved blinds/curtains and did not return to original position when done Overall unprofessional behavior Basically my wife had to follow the workers around the house and point out all of the things they weren't doing or were doing incorrectly. My wife called immediately following to voice concerns and did not receive a call back. Would not recommend or use again.
Description of Work: Cleaned interior and exterior of windows

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$338

Response from Thompson Touch Window Cleaning
We are very sorry to hear that you did not have a quality experience. We did receive a call that day, but the caller did not identify themselves and hung up before the owner could reach the phone. As we have several teams across the state, and no issues brought to us by our techs, we were not able to identify the unknown caller. Unfortunately, as stated at the time you make an appointment, we do not promise arrival times. We give a 2 hour window of time for arrivals. Our team arrived within that window of arrival. You stated that the sills were cleaned after your wife pointed it out, and that they corrected issues as your wife followed them around and pointed them out. I do apologize that your blinds/curtains were not returned to their original position. If you would like us to come out and rectify any drip marks, we would be happy to do so.

pavan R.
04/2016
4.0
window cleaning, replacement windows
  + 0 more
Windows were clean. But Sills were still dirty. Guy came late but informed of the same. Overall work is ok but not 100% clean. Left couple of cleaning rags behind.
Description of Work: cleaned windows and sills

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$99

Earl K.
04/2016
2.0
window cleaning, replacement windows, pressure washing
  + 1 more
I have waited for almost 6 weeks to write this review as I was waiting for a window they broke to be returned. However was told by Angie's List to write it and it may spot the contractor to complete the promised repair of a very large storm window. They were late...but as it was their first week in operation after winter perhaps that was the reason. The two young men were great and completed all work. The only issue is when they tried to put the large storm window back they tried to force it and it cracked. The told me it would be approx 1 week till it was returned. 10 days later I contacted them and again was told it would be one week. Another 10 days...another week. So they said on the 23rd another week and blamed their installer, they had to order the glass as its large etc. One other note. I am surprised the young men did not wear those slip on booties. When they washed the outside they used a sprayer that creates water dripping on the ground creating mud which they proceeded to bring mud in the house. Took about a week to find it all and vacuum it up. You?d think they notice mud on the shoes. All of that said I paid a little more per window in some cases...including the large storm but I didn?t have a problem with the overall price...Which was approx $300. plus..I did leave some windows out as the cost was getting up there. In a live i 2700 sq ft Center Hall colonial...So you can figure out the approx. cost for yourself. My windows got cleaned...and except for being strung along about the window...whichI still don?t have i...the work was performed as expected...Mud and all.
Description of Work: Washed the interior and exterior of my windows on a 2 story home

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0

$300

Paul F.
04/2016
5.0
window cleaning, pressure washing
  + 0 more
he spent 45 minutes meticulously applying the cleaner the powerwashed all the surfaces clean the house looks brand new! I was extremely happy with the work and recommend them highly
Description of Work: powerwashed the vinyl siding on our house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$239

Contact information

59 Glendale Ave, Edison, NJ 08817

http://www.njwindowcleaners.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Window Cleaning,
Pressure Washing,
Windows,
Roof Cleaning,
Gutter Cleaning,
Window Tinting,
Window Treatments,
Ceramic Tile

FAQ

Thompson Touch Window Cleaning is currently rated 4.6 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Thompson Touch Window Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Thompson Touch Window Cleaning offers free project estimates.
No, Thompson Touch Window Cleaning does not offer eco-friendly accreditations.
No, Thompson Touch Window Cleaning does not offer a senior discount.
Yes, Thompson Touch Window Cleaning offers emergency services.
Yes, Thompson Touch Window Cleaning offers warranties.
Thompson Touch Window Cleaning offers the following services: Commercial & Residential Window Cleaning, Pressure Washing, Roof Cleaning, & Gutter Cleaning

Contact information

59 Glendale Ave, Edison, NJ 08817

http://www.njwindowcleaners.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM