The Thompson Touch L.L.C. is owned and staffed by competent, courteous, and skilled professionals with over 10 years of experience; specializing in window cleaning for residential homes and commercial buildings throughout New Jersey, New York and Pennsylvania. We are prepared to offer your company or home the quality service that it deserves in a timely and professional manner.
They were fabulous, very nice people. They are so wonderful, very thorough, cordial and quiet. It was a pleasure to have them in the house. I am calling them back to see if they will come back out for a Spring cleaning.
Description of Work: They cleaned our windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Daniel S.
05/2017
5.0
window cleaning
 + -1 more
These guys did a great job and went out of their way to provide excellent service.
Description of Work: Cleaning of 22 windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Margaret F.
03/2017
5.0
window cleaning
 + -1 more
They were excellent. They were prompt, cordial, professional and reasonable. My windows looked terrific when they were done! I would definitely used them again.
Description of Work: Exterior Window cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
donna L.
02/2017
5.0
window cleaning, pressure washing
 + 0 more
Really well, everything looks great. Windows were washed inside and out and screens and tracks were cleaned. What a treat, to have all of that done in a couple of hours!
Description of Work: House and deck needed washing. Windows needed cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Onielia D.
02/2017
3.0
window cleaning
 + -1 more
It didn't work out at all. They didn't provide any service. I called them ahead of time because I wanted the service done on Columbus Day. I called them ahead of time to see if they were available and he said they were open. I booked the appointment. On Thursday or Friday before the appointment, she called to cancel and reschedule but I couldn't reschedule it for any other time. They shouldn't confirm and cancel two days before the appointment. He called me a million times afterwards but there was nothing left to discuss. Price was fair.
Description of Work: I purchased a big deal for Thompson Touch Window Cleaning.
Rating Category
Rating out of 5
value
4.0
professionalism
3.0
responsiveness
4.0
$139
Dorothy K.
02/2017
1.0
window cleaning
 + -1 more
I took out all the screens so all they had to do was clean the windows inside and out and clean the sills. They did not even wipe the sills down.
Description of Work: I purchased a deal for $139 Interior and Exterior Cleaning of 10 Windows, Sills, Screens and Frames.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
5.0
$139
Pablo P.
01/2017
4.0
window cleaning
 + -1 more
Rescheduled 3 times, clearly room for improvement there. Once at work it went relatively well
Description of Work: Cleaning windows condo, 2nd floor
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
1.0
Yes, I recommend this pro
Mary Anne O.
12/2016
5.0
window cleaning
 + -1 more
Perfect. Two techs were on time, professional, friendly, neat & efficent
Description of Work: 10 window cleaning package
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
James S.
11/2016
4.0
window cleaning, pressure washing
 + 0 more
Overall, it went very well. There were a couple of dried on stains from bird droppings that did not come completely off with the pressure washer, but they were low enough to the ground that I was able to remove them with a scrub brush. Everything else cleaned up very well.
Description of Work: Vinyl siding needed to be power-washed.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$239
Brian M.
11/2016
5.0
pressure washing
 + -1 more
I would definitely hire them again.
Description of Work: I had my house power washed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Susan T.
11/2016
5.0
pressure washing
 + -1 more
It went well, they knew what they were doing, worked hard and had high standards.
Description of Work: They power washed my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Mary P.
11/2016
4.0
window cleaning
 + -1 more
Very nice young men. Overall windows were cleaned well. My only issue was that sills were also supposed to be cleaned at the same time and 4 out of 13 were not done. I didn't realize until they had left. I'd use them again but would be sure to inspect before they left.
Description of Work: Window cleaning.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Frank and Sandra V.
11/2016
5.0
window cleaning
 + -1 more
They did a good job. I had to call them and make an appointment so they could work with my schedule, but it wasn't long. There were no additional charges. He even cleaned the window that I didn't ask him to do because he happened to be in the area. I thought the cost was very reasonable. I would consider using them again.
Description of Work: They cleaned the second floor windows. It was just one fellow and he did it all.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Joan K.
11/2016
5.0
window cleaning
 + -1 more
Very nice people. Did a good job and very fast.
Description of Work: washed window in house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$169
Anna Q.
11/2016
3.0
window cleaning
 + -1 more
I did not use them, as their price was the highest, compared to at least 3 other companies. Also, they would not honor their deal, as it was only a few days that it had expired. I called for window cleaning.
Description of Work: Window cleaning
Rating Category
Rating out of 5
value
3.0
Scott M.
11/2016
5.0
window cleaning, pressure washing
 + 0 more
Very responsive, they called several times to schedule the work but I wasn't ready. on quality, some windows WOW, never saw them so clean, others not so much but to be fair they said that they couldn't get to some because the windows would not tilt in. Same with the house, some areas not as good as I would have liked, but looks much better. Still, overall very pleasant, well supplied. Would use again.
Description of Work: window cleaning and house wash
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$480
Loretta D.
10/2016
5.0
window cleaning
 + -1 more
Marco and Dan arrived a little earlier than I expected them and gave me the price for the additional windows and skylights not included in the price. It was reasonable so I had them include the extra windows. They did an excellent job on the windows. My windows sparkle!
Description of Work: Windows on the first and second floors and two skylights.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$239
Terrence P.
10/2016
2.0
pressure washing
 + -1 more
The service person arrived..told me about the extra charge...again no problem. I asked how long the entire power washing would be, he told me 90 minutes...I thought that it sounded a little fast because 6 months ago I hired a company off Angie's list that were incredible..they did my decks and sidewalks and they were here 6 hours...well I figured he must know what he's doing I was home the entire time. Now it's been a few days and I got a chance to look over the entire house..he wasn't on my roof and there is a section of siding that can only be reached by getting on this roof to Power Wash this section..I went along the back and most of the upper areas of the siding were never cleaned. Overall the quality of the work was sub par.
Description of Work: Powerwasher my house...they determined there would be an additional $100 charge because the house exceeded the offer...which was determined viewing my house through Zillow. I had no problem with that...the issue is the quality of work...
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$239
Elaine M.
10/2016
3.0
gutter cleaning, window cleaning
 + 0 more
4/5 windows were streaked and not cleaned properly. In addition, one adjacent wall was scratched and had a small gourge.
Description of Work: Window washing
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$10
lynn D.
10/2016
4.0
gutter cleaning
 + -1 more
Everything was done as expected and the house looks awesome. The windows came out good as well.
Description of Work: Power washed house, cleaned 18 windows (inside and out, including sills).
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Doreen N.
10/2016
4.0
gutter cleaning
 + -1 more
went very well, all services promised were performed. Vendor was responsive and provided good service. I would recommend this vendor and will most likely utilize them again, next fall
Description of Work: window cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Ian L.
10/2016
4.0
pressure washing
 + -1 more
The service was okay. The guy was just spraying from the first floor. He did not get up on the ladder. It I really did not. It is like a quick cleaning. It was not super thorough, but it did the job. I thought it was mediocre. I did pay more than the Big Deal $239 because apparently he had to shoot up to the third floor so I had to pay an extra $100. He was pretty responsive.
Description of Work: I purchased a Big Deal for Thompson Touch Window Cleaning. They did power washing.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$339
Eugene L.
10/2016
3.0
pressure washing
 + -1 more
They didn't do a good job and then they disappeared. I thought they were good but they weren't so good. It took them one month to fix it. They missed one of the appointments. They shouldn't miss appointments and they shouldn't mess up the house. They messed something up.
Description of Work: I used them.
Rating Category
Rating out of 5
quality
1.0
value
5.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0
$239
DIANE K.
10/2016
5.0
gutter cleaning, replacement windows
 + 0 more
The crew did an excellent job. I have already scheduled my Spring appointment.
Description of Work: Window and screens washing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
alicia Q.
09/2016
1.0
pressure washing
 + -1 more
THEY TOLD ME THE POWER WASH NOZZLE WAS BROKEN BUT THEY COULD STILL USE IT. THIS RESULTED IN AN INFERIOR WASHING OF THE HOUSE AND OVERSPRAY ON MY CAR AND DRIVEWAY OF CHEMICALS WHICH DAMAGED BOTH. I AM ASKING FOR A FULL REFUND.
Description of Work: I purchased a deal from angies list for Home Exterior Pressure Washing, and made an appointment to have the work done. two men came at the scheduled appointment, and told me that my home had mostly surface dirt and that it would be an easy clean, no anticipated problems. After 20 minutes of quiet, i went to check on them, since they were supposed to be working. they stated that the nozel on their hose was malfunctioning. they told me they would be able to continue with the work despite the issue with the hose. to make a long story short, i questoined them about stains that remained on the back on the house, and was told that i would have to get a special cleaner to remove those stains. i asked them, dont you carry those cleaning products, since you are a company who does such work, and they stated,"no", it would be my responsibilty. little did i know, that the issue with the hose would result in the chemical coating my car from the overspray,. these same chemical also appeared to have been poured down my brand new, 2 month old asphalt driveway, leaving stains. i have contacted the company shortly after they left, and was told they would look into it and get back to me the next morning, i have yet to hear from them.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Window Cleaning,
Pressure Washing,
Windows,
Roof Cleaning,
Gutter Cleaning,
Window Tinting,
Window Treatments,
Ceramic Tile
FAQ
Thompson Touch Window Cleaning is currently rated 4.6 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Thompson Touch Window Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa