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Stanley Steemer Carpet Cleaner - Edison

Carpet Cleaning, Carpet Sales and Installation, Flooring Sales and Installation,

About us

Independently owned & operated. Additional DBA - Stanley Steemer International Inc. Additional email - scheduling.nj@steemer.com. Additional phone - (800) 783-3637.

Business highlights

76 years of trusted experience

Services we offer

Carpet & leather cleaning, water damage restoration, air duct cleaning, hardwood floor refinishing, flooring sales and installation, furniture, tile & grout cleaning.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.458 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
59%
4
26%
3
5%
2
2%
1
7%


Rating CategoryRating out of 5
quality
4.6
value
4.2
professionalism
4.5
responsiveness
4.7
punctuality
4.8
Showing 26-50 of 58 reviews

Victran R.
04/2017
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

tom M.
10/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

John P.
08/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

BRENDA V.
05/2008
3.0
carpet cleaners
  + -1 more
They arrived within the timeframe that we scheduled and they seemed to get the carpets as clean as they could get. They didn't break anything, but I think it was sheer luck because they certainly didn't seem to be very careful with the hoses, etc. Also, I wasn't at all impressed with the level of professionalism one of the men displayed during the process. The gentleman who was in charge kept trying to upsell me on services and when they were just about done, he sat down at my kitchen table and helped himself to one of our magazines instead of calling me over to pay the bill. Then, he asked if I had any sodas or bottled water or anything that I could give them for their ride home.
Description of Work: Cleaned all carpeting in our house-four bedrooms, a hall, two staircases and the basement. Most of the carpet is white and the previous owners (we just moved into this house) left it a dirty, stained, and mud covered mess.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$383

Response from Stanley Steemer Carpet Cleaner - Edison
AT STANLEY STEEMER, YOUR SATISFACTION IS MY GUARANTEE, AND I REGRET THAT OUR SERVICE DID NOT FULLY MEET YOUR EXPECTATIONS. THANK YOU FOR BRINGING THIS MATTER TO OUR ATTENTION. WE WILL ADDRESS IT RIGHT AWAY. WE LOVE TO HEAR FEEDBACK FROM OUR CUSTOMERS—BOTH POSITIVE AND NEGATIVE. IT GIVES US A CHANCE TO ALWAYS BE UPGRADING OUR SERVICE TO YOU. I WOULD LIKE TO ADDRESS A FEW MATTERS CONCERNING THE CUSTOMER'S REVIEW OF OUR SERVICE. THE NUMBER OF ROOMS THAT WERE CLEANED AND THE PRICE IS INCORRECT. THE CUSTOMER STATED THAT EIGHT AREAS WERE CLEANED FOR A PRICE OF $383.00. STANLEY STEEMER CLEANED FOUR BEDROOMS, SUNROOM, 2 FULL FLIGHTS OF STAIRS, THREE ROOMS IN THE BASEMENT, AND A HALLWAY. THAT IS A TOTAL OF ELEVEN CLEANING AREAS FOR A PRICE OF $358.00 PLUS TAX. THE AVERAGE LIFE OF A TUFTED CARPET IS 10 YEARS. OUR CREW NOTED THAT THIS CARPETING WAS TWELVE YEARS OLD. OUR CREW ALSO NOTED ON THE INVOICE THAT THERE WERE BLEACH SPOTS IN THE BEDROOM, FOOD STAINS IN ALL ROOMS, RUST IN ONE BEDROOM, SOIL FILTRATION IN ALL ROOMS, AND A WEAR PATTERN IN ALL ROOMS. THESE CONDITIONS WILL ADVERSELY AFFECT THE CLEANABILITY AND END RESULT OF THE CARPET CLEANING. I CANNOT COMMENT ON OUR TECHNICIANS’ BEHAVIOR INSIDE OF THE HOME. OUR GOAL IS TO PROVIDE OUR CUSTOMERS WITH MORE THAN JUST A CARPET CLEANING. WE TRY TO PROVIDE OUR CUSTOMERS WITH A POSITIVE AND RELAXED CLEANING EXPERIENCE. IF OUR TECHNICIANS OFFENDED YOU IN SO WAY, I APOLOGIZE. OUR TECHNICIANS ARE REQUIRED TO DISCUSS OTHER PRODUCTS AND SERVICES WITH THE CUSTOMER. STANLEY STEEMER CLEANS UPHOLSTERY, TILE AND SELLS SERVICE CONTRACTS. THE PRODUCTS AND SERVICES THAT STANLEY STEEMER OFFERS ARE DESIGNED TO MEET THE NEEDS OF MOST OF OUR CUSTOMERS. OUR SERVICE CONTRACTS ARE DESIGNED TO SAVE OUR FREQUENT CUSTOMERS MONEY. IF A PRODUCT OR SERVICE DOES NOT MEET THE NEEDS OF A PARTICULAR CUSTOMER, THAT CUSTOMER CAN DECLINE THE ADDED SERVICES. STANLEY STEEMER OF EDISON, NJ IS AN IICRC CERTIFIED FIRM WITH OVER 20 CERTIFIED TECHNICIANS SHARING 39 CERTIFICATIONS. OUR EMPLOYEES ARE BACKGROUND CHECKED, DRUG TESTED, AND MOTOR VEHICLE CHECKED TO ENSURE YOUR SAFETY AND SATISFACTION. IF FOR ANY REASON, YOU ARE NOT COMPLETELY SATISFIED WITH THE WORK PERFORMED, SIMPLY NOTIFY STANLEY STEEMER WITHIN TEN DAYS OF THE CLEANING AND WE WILL BE HAPPY TO ADDRESS ANY CONCERNS YOU MAY HAVE AT NO CHARGE TO YOU. WE WANT TO ENSURE THAT YOU ARE COMPLETELY SATISFIED WITH THE WORK PERFORMED. THANK YOU, STEVE LOPES PRESIDENT IICRC MASTER CLEANER IICRC CERTIFIED FIRM

DEBRA K.
07/2007
5.0
carpet cleaners
  + -1 more
Ill tell you, Stanley Steamer has never let me down. They are thorough about the services they provide and the people they send out take directions well. The prices are fair and they run specials frequently. That is enough to keep me more than satisfied.
Description of Work: Stanley did a three room cleaning in my 2000 square foot home. I want to say I paid something like two hundred bucks for them to do a wet carpet cleaning and spot treatment in three of my carpeted rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

THOMAS F.
07/2007
5.0
carpet cleaners
  + -1 more
I can honestly say I have never had a problem with Stanley Steamer and they have always done marvelous work for me. I think they are great quite frankly. They do the job and do it right the first time. They clean to my level of satisfaction and charge pretty good prices.
Description of Work: Stanley Steamer cleaned the carpets in my three bedroom home that is two story. I think they did a wet cleaning service in approximately three rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

LUCINDA D.
06/2007
5.0
carpet cleaners
  + -1 more
They are everything that you can hope for in a carpet cleaning company. The even removed a rather stubborn water stain from my old washing machine.
Description of Work: They cleaned the carpets in five rooms, on two stairs, and also cleaned some area rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Robert C.
05/2007
5.0
carpet cleaners
  + -1 more
Very professional service. They arrived 20 minutes early. They showed care for my property and were happy to accommodate all requests regarding the moving of furniture. Carpet looked 100% better when they were finished.
Description of Work: Steam cleaned carpets in living room, dining room and two bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

JAMES T.
07/2006
5.0
carpet installation, upholstery
  + 0 more
Very satisfied with the work that was done. Would utilize their services again.
Description of Work: Did the carpeting and carpeted stairs. Also did work on upholstered sofas.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

02/2006
4.0
carpet cleaners
  + -1 more
THEY MOVED ALL OF THE FURNITURE AND PUT IT BACK WHEN THEY WERE FINISHED. THEY WERE VERY FRIENDLY AND THEY GOT ALL OF THE STAINS OUT OF THE CARPET. THEY WERE FINISHED IN A SHORT AMOUNT OF TIME.
Description of Work: THEY CLEANED THE CARPET IN TWO LARGE ROOMS.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

02/2006
5.0
carpet cleaners
  + -1 more
STANLEY STEAMERS WAS VERY PROFESSIONAL, AND DID GOOD WORK. HOWEVER, I WAS TOLD I WOULD GET A DISCOUNT FOR GETTING BOTH MY FURNITURE AND CARPETS CLEANED AND WHEN I GOT THE BILL, THE DISCOUNT WAS NOT ON THERE. AFTER I CALLED THEY FIXED THE PROBLEM.
Description of Work: THEY CAME AND CLEANED BOTH THE FURNITURE AND CARPETS.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

CRAIG G.
01/2006
4.0
carpet cleaners
  + -1 more
THEY ARRIVED ON TIME AND PERFORMED HIGH QUALITY WORK ON OUR CARPETS. THEIR PRICES WERE GOOD AND THEY WERE PROFESSIONAL AND HELPFUL. WE REALLY LIKED OUR EXPERIENCE WITH STANLEY STEAMER.
Description of Work: THEY STEAM CLEANED THE CARPETS IN OUR HOME.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$200

01/2006
5.0
carpet cleaners
  + -1 more
IT WAS A NICE EXPERIENCE. I WOULD SAY THEIR PRICES ARE NORMAL FOR THE WORK THEY DO. THEY ARE PROFESSIONAL AND TIMELY. I HAVE HAD NO PROBLEMS WITH THEM SO FAR. I REALLY LIKE THEIR SERVICE.
Description of Work: THEY CLEANED THE CARPETS IN TWO ROOMS OF MY HOME.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

01/2006
4.0
carpet cleaners
  + -1 more
OVERALL, THIS COMPANY WAS EXCELLENT. THEY WERE ON TIME AND DID HIGH QUALITY WORK. THEY ARE VERY POLITE AND VERY PROFESSIONAL. THEY MADE SURE THAT ALL THE STAINS WERE GONE.
Description of Work: THEY CLEANED ALL OF THE CARPETS IN THE HOUSE.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

01/2006
3.0
carpet cleaners
  + -1 more
THEY DID WHAT I ASKED THEM TO DO. I THINK THAT THEY ARE A BIT SLOPPY WHILE THEY WERE DOING THE JOB. BUT OVERALL THEY DID CLEAN THE CARPETS WELL. NEXT TIME I WILL TRY SOMEONE ELSE FOR A COMPARISON.
Description of Work: THEY CLEANED THE CARPETS AND DID SPOT CLEANING.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$150

01/2006
4.0
carpet cleaners
  + -1 more
THEY WERE VERY FLEXIBLE. THEY MOVED THE FURNITURE TO CLEAN AND MOVED IT BACK WHEN THEY WERE DONE. I AM PLEASED WITH THE WAY THAT THE CARPETS LOOK. THEY GOT RID OF ALL THE STAINS.
Description of Work: THEY STEAM CLEANED THE CARPETS IN THE FAMILY ROOM AND THE LIVING ROOM.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$120

01/2006
5.0
carpet cleaners
  + -1 more
THEY ARE VERY GOOD AND I HAVE NEVER HAD A PROBLEM WITH THEM. I WOULD RECOMMEND THEM TO OTHERS. THEY ALWAYS CLEAN UP AFTER THEMSELVES, AND THE PRICES ARE VERY REASONABLE ALSO.
Description of Work: THE CLEANED THE CARPETS IN THE WHOLE HOUSE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

TIMOTHY G.
01/2006
4.0
carpet cleaners
  + -1 more
THEIR WORK IS DONE VERY PROFESSIONALLY. I HAVE USED THEM IN THE PAST AND THEY HAVE ALWAYS DONE A GREAT JOB FOR ME. THEY DO THE WORK QUICKLY AND THEY MAKE SURE THAT THEY DO IT RIGHT THE FIRST TIME.
Description of Work: THEY CLEANED THE CARPETS.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

S W.
01/2006
4.0
carpet cleaners
  + -1 more
OVERALL, WE ENJOYED OUR EXPERIENCE WITH STANLEY STEAMER. WE THOUGHT THE WORK WAS DONE WELL AND THAT THEY WERE VERY PROFESSIONAL AND COURTEOUS. WE WOULD HIRE THEM AGAIN FOR A FUTURE JOB.
Description of Work: STANLEY STEAMER STEAM CLEANED THE CARPET IN THREE ROOMS.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

01/2006
4.0
carpet cleaners
  + -1 more
I LIKE A COMPANY THAT IS PUNCTUAL OR AT LEAST CALLS YOU TO INFORM YOU THAT THEY ARE ON THEIR WAY. THEY DO AN EXCELLENT JOB OF CLEANING THE RUGS. WE HAVE USED THEM TWICE BEFORE.
Description of Work: THEY CLEANED THE CARPETS IN THREE ROOMS AND A HALLWAY.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

MARY W.
01/2006
5.0
upholstery cleaning
  + -1 more
I WOULD TELL OTHERS TO CALL THEM IF THEY NEED THAT KIND OF WORK. THEIR PRICES ARE REASONABLE. I THOUGHT THE GUYS WHO CAME WERE PROFESSIONAL AND COURTEOUS. THEY DID A THOROUGH JOB.
Description of Work: THEY CLEANED THE UPHOLSTERY ON TWO CHAIRS.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

01/2006
5.0
carpet cleaners
  + -1 more
THEY ARE A VERY GOOD COMPANY. THEY DID AN EXCELLENT JOB. THEY GOT ALL THE STAINS OUT OF THE CARPET. THEY CAME WHEN THEY WERE SUPPOSED TO. I THOUGHT THAT THE PRICE WAS FAIR. THEY WERE ALSO VERY PROFESSIONAL.
Description of Work: THEY VACUUMED AND SHAMPOOED A COUPLE ROOMS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

01/2006
5.0
carpet cleaners
  + -1 more
I THINK THAT THEY DID A FANTASTIC JOB. THEY WERE VERY PROFESSIONAL. I WAS PLEASED WITH HOW THEY WENT OUT OF THEIR WAY TO DO THEIR JOB. THEY HAD TO BRING SOME TUBING UP THROUGH OUR BALCONY.
Description of Work: THE CLEANED THE CARPETS IN THE BEDROOM AND AN AREA RUG.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

ALBERT P.
01/2006
4.0
appliance repair
  + -1 more
THEY ARE VERY PROFESSIONAL. THEY WERE VERY NICE AND THEY DID A GOOD JOB. THEY WERE NEAT ALSO. THEY MADE AN APPOINTMENT AND KEPT IT. I WAS VERY PLEASED WITH HOW QUICKLY THEY RESPONDED.
Description of Work: THEY REPAIRED A LEAK ON MY DISHWASHER.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

12/2005
4.0
carpet cleaners
  + -1 more
I WAS VERY SATISFIED WITH THEM. THEY DO A NICE JOB. I GOT A PROMPT RESPONSE FROM THEM WHEN I CALLED. THEY HAD A SPECIAL GOING SO THE PRICE WAS RELATIVELY CHEAP, AND THEY GOT THE WORK DONE WHEN THEY SAID THEY WOULD. I WOULD RECOMMEND THEM.
Description of Work: THEY CLEANED THE CARPETS IN EVERY ROOM OF THE HOUSE.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200
    • 1
    • 2(current)
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Contact information

40 Brunswick Ave Ste 101B, Edison, NJ 08817

http://www.stanleysteemer.com/Home.aspx?landid=angieslist

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Carpet Sales and Installation,
Flooring Sales and Installation,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Air Duct Cleaning,
Upholstering,
Appliance Repair,
Water & Smoke Damage,
Dry Cleaning,
Ceramic Tile

FAQ

Stanley Steemer Carpet Cleaner - Edison is currently rated 4.4 overall out of 5.
Stanley Steemer Carpet Cleaner - Edison accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Stanley Steemer Carpet Cleaner - Edison does not offer free project estimates.
No, Stanley Steemer Carpet Cleaner - Edison does not offer eco-friendly accreditations.
No, Stanley Steemer Carpet Cleaner - Edison does not offer a senior discount.
No, Stanley Steemer Carpet Cleaner - Edison does not offer emergency services.
Yes, Stanley Steemer Carpet Cleaner - Edison offers warranties.
Stanley Steemer Carpet Cleaner - Edison offers the following services: Carpet & leather cleaning, water damage restoration, air duct cleaning, hardwood floor refinishing, flooring sales and installation, furniture, tile & grout cleaning.

Contact information

40 Brunswick Ave Ste 101B, Edison, NJ 08817

http://www.stanleysteemer.com/Home.aspx?landid=angieslist