Ken's Plumbing and Drain Service is a full service plumbing and drain cleaning company operating for over 36+ years. We offer many regular and specialty services so we can take care of any residential or commercial problems from start to finish. We are licensed with the state of New Jersey, insured and bonded.
Same day service in most situations. We offer 24 hour emergency services. DBA "Aaron's Sewer Service" & "AAA All Service".
Business highlights
50 years of trusted experience
Emergency Services Offered
Services we offer
Plumbing, Fixtures, Water Heaters, Boilers, Water & Gas Pipes, Water & Sewer Main Replacements, Sump Pumps, Sewer Line Cleaning, Video Sewer Inspection, Jetting, Boilers, Etc.
Services we don't offer
Forced Hot Air Heat, Air Conditioning Units or Septic Systems
Description of Work: Despite confirming with their rep that they can detect smell, while on premises, they did nothing. No testing instrument/nothing. Just tried to smell (which I could do as well), that also with one person having allergies. spent few minutes moving here and there, and declared no smell. They declined to wear shoes cover (though in past other plumbing companies did). When spoke to their rep again, they refunded some cost of original contract. I will never use them again.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
$99
Response from Kens Plumbing, Aaron Sewer, Casper Heating
[Member Name Removed] purchased a service on Angie's List Storefront. He stated he had an unidentifiable sewer smell. The situation had been going on a few years. During our phone conversation, he stated the smell was only apparent when the heat or AC was on. We informed him we cannot repair HVAC systems, only plumbing. He insisted we come and have a look to determine the origin of the smell, since he felt maybe he had a cracked sewer pipe. Our technicians arrived at 8:45 for a 10:00 appointment. They inspected all plumbing fixtures and checked all piping. All sewer pipes had plugs and all plumbing ran well. There was no smell detected from the plumbing system. At that point, he turned on the heating system and our technicians did detect a smell. Our technician put a video in the vent to see if there was any water in the ducts. There was no leak in the heating system ducts. After we exhausted all possibility of any plumbing issues, we referred him to a HVAC specialist. The next day the customer called to inform us he felt the fee was too high. Since it was purchased through the storefront, he had paid for an hour of plumbing service. After we received the payment from Angie's List, the office then credited the difference between a plumbing and service charge fee. A check was promptly sent reimbursing him. Our plumbers do carry foot coverings on their vehicles and at a customers request they are worn. Had the customer asked our technicians, they would have happily put the booties on. We are very sorry [Member Name Removed] was dissatisfied with our service, however we feel we did everything possible to make [Member Name Removed] happy.
Amit D.
09/2015
5.0
plumbing
 + -1 more
unknown
Description of Work: They are very professional and very efficient.
Rating Category
Rating out of 5
Yes, I recommend this pro
David A.
08/2015
5.0
plumbing
 + -1 more
unknown
Description of Work: repair toilet flushing mechanism and replaced bathroom lockoff valve.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$300
Alison W.
08/2015
5.0
water heater repair
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$1,100
Harvey D.
08/2015
5.0
plumbing
 + -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
John W.
06/2015
5.0
plumbing, sewer cleaning
 + 0 more
unknown
Description of Work: I used Ken's to clear a stubborn sewer clog in the line between my sidewalk and the main in the street. It was about as good a consumer experience as I could imagine - Mike Casper, the owner, was professional, courteous - worked to save me money on the job...and really is an artist at his trade. A+++ all the way.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$345
Harshad N.
05/2015
5.0
plumbing
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Brenda S.
04/2015
5.0
plumbing
 + -1 more
unknown
Description of Work: I was very satisfied with the plumbing services that were provided. Two young men came and evaluated the problem and then confirmed their evaluation with another older gentleman I assumed was their dad. After my approval, the work was done competently, quickly and the problem has not returned. In fact, I referred them to my friend just this week and she was satisfied also.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
Nirav P.
03/2015
5.0
plumbing, sewer cleaning
 + 0 more
unknown
Description of Work: My carbon monoxide alarm went off and seemed my boiler needed to be serviced. I called KEN'S PLUMBING, AARON SEWER, CASPER HEATING, they scheduled to come that day and showed up on within the time they specified. These guys were knowledgeable and professional and got the job done. I would call them if I needed service in the future.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
David F.
03/2015
5.0
plumbing
 + -1 more
showed up, fixed proble
Description of Work: fixed toilet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Leonardo F.
01/2015
5.0
plumbing
 + -1 more
They did job ok !!!
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$937
William J.
10/2014
5.0
plumbing
 + -1 more
unknown
Description of Work: Replaced a drain pipe in the wall under the sink.very professional and cleaned up like they were never there.I would use them again or recommend them very highly !!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
REX H.
10/2014
5.0
drain cleaning, plumbing
 + 0 more
unknown
Description of Work: Clear sewer drain
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Robert M.
07/2014
5.0
plumbing, water heater repair
 + 0 more
unknown
Description of Work: Installation of a new water heater with side fan ventilator. Have used them for years and they have done great work always. At first it took a while for them to get me an estimate but due to history I waited and it was worth it. Great organization
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$2,800
Dmitry C.
06/2014
4.0
plumbing
 + -1 more
unknown
Description of Work: Fixed hot water pipe leak by replacing piping and multiple fittings in a very tight space. They were busy so it took them a bit of time to show up. Excellent job.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$450
Shameek S.
06/2014
5.0
plumbing
 + -1 more
unknown
Description of Work: Replaced toilet ring which allowed odors to escape and resealed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Dennis L.
06/2014
5.0
plumbing
 + -1 more
unknown
Description of Work: Fixed a burst frozen pipe in the garage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rosanne Z.
06/2014
5.0
plumbing
 + -1 more
unknown
Description of Work: Had to run a new pipeline from the basement to curb/waterline .installed new on and off system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Harshad N.
06/2014
5.0
drain cleaning, plumbing
 + 0 more
unknown
Description of Work: I had a backed up drain. They were very responsive, they came out and snaked it. It worked for a couple of days and then same issue. This time, they were just as responsive, came back without complaint and fixed the issue permanently. No questions asked, no additional charges.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
John C.
04/2014
5.0
plumbing
 + -1 more
unknown
Description of Work: New 50 gallon water heater. The way my basement is setup I needed a vented water heater, not standard which is why the price was considerably higher. I did shop around and it was more reasonably priced. They did quality work and cleaned up after. Very happy with the work and would use them again if ever need more work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Seymour S.
09/2013
4.0
drain cleaning
 + -1 more
FINE
Description of Work: CLEAR DRAIN
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$69
David C.
06/2013
5.0
drain cleaning, plumbing
 + 0 more
unknown
Description of Work: The office answered the phone and call multiple time to confirm time of arrival. 2 men arrived and were very courteous. They found the leak quick, worked efficiently, and replaced corroded drain pipe behind the kitchen draws. Excellent service at a fair price. Highly recommended.
Rating Category
Rating out of 5
Yes, I recommend this pro
Robert C.
02/2013
5.0
drain cleaning, plumbing, sewer cleaning
 + 1 more
great
Description of Work: clean sewer
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Lisa J.
09/2012
5.0
drain cleaning, plumbing
 + 0 more
awesome
Description of Work: I had a blocked drain and had a company come out they could not resolve the problem and I was told that they would have to jack hammer my floor out to fix it for several thousand dollars. i called ken's to get a second opinion and they came out analyzed the situation and after trying acouple of different angles to get to the problem they managed to fix it without ripping my house apart. the 2 guys were very informative and professional. we will use ken's for all future plumbing needs
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning,
Sewer Cleaning,
Water Heaters,
Heating and Air Conditioning,
Electrical,
Wells and Pumps
FAQ
Kens Plumbing, Aaron Sewer, Casper Heating is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 4:30 PM
Kens Plumbing, Aaron Sewer, Casper Heating accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Kens Plumbing, Aaron Sewer, Casper Heating does not offer free project estimates.
No, Kens Plumbing, Aaron Sewer, Casper Heating does not offer eco-friendly accreditations.
No, Kens Plumbing, Aaron Sewer, Casper Heating does not offer a senior discount.
No, Kens Plumbing, Aaron Sewer, Casper Heating does not offer warranties.
Kens Plumbing, Aaron Sewer, Casper Heating offers the following services: Plumbing, Fixtures, Water Heaters, Boilers, Water & Gas Pipes, Water & Sewer Main Replacements, Sump Pumps, Sewer Line Cleaning, Video Sewer Inspection, Jetting, Boilers, Etc.
Forced Hot Air Heat, Air Conditioning Units or Septic Systems