Kens Plumbing, Aaron Sewer, Casper Heating

They came within 30 minutes and fixed it. They're excellent, fast, reasonable price, and very professional.

Barbara is very pleasant to talk to and she scheduled the job promptly. Eddie and David were friendly and knowledgeable and completed the job promptly and professionally

Ken's Plumbing did an excellent job of quickly responding to our call regarding the failed water heater. The person who came to do the job answered all of our questions very thoroughly and did a first-rate job. Because there was a part that had to be ordered a second visit was necessary. The entire process was handled in a way that we felt fully informed and certain that we had received excellent service. We definitely will call on Ken's Plumbing for any future needs.

I have mixed feelings about my interactions with Ken's. I was referred to them through a contractor - they were professional but had great difficulty getting the work done in a timely manner and failed to communicate their progress with me as a homeowner (I was renovating a rental property). I was highly disappointed with their communications during my bathroom remodel - their delays resulted in an additional $200 expense and over week and a half delay in finishing the bathroom. (The vanity I had was left out in the yard so that when they failed to reinstall it, the ceramic cracked and I had to purchase a new vanity AND faucet.) It seems we were victims of an office turnover (they fired a scheduler) and a personal emergency on the part of a worker. Still, next time I would shop around for a different plumber before working with them. Not worth the expense - premium price at average service.

Eddie is a nice guy and very good plumber!

Came right away; pleasant; courteous; completed work promptly. Great service.

Great!! Adam and Joe came right on time and even though there was a slight misunderstanding about the work to be done they did everything I asked with no hesitation! My downstairs shower was repaired quickly. After going into the crawl space (not easy since Adam had to go through a very small window!) Adam advised me that the outdoor faucet could not be replaced due to its age and location. So he put in a new washer and that worked! The faucet in the upstairs bathroom shower is very old so Adam had to order parts for me. He said someone would call when the parts were in so we could arrange to have them installed. I also asked about changing the handle on the main water line and Adam told me exactly how that would be done. I have used Ken's plumbing in the past and I would recommend them very highly! Ask for Adam and Joe! You won't be disappointed!

Very happy with the service. Another guy had told us that the entire pipe had to be replaced, however these guys came out and had a much less complicated solution. They diagnosed the problem right away, were friendly, clean and informative. Would hire again for any other plumbing issues.

Excellent. Drain is as good as new. The work area was cleaned up better than when the plumbers started. I have already referred my neighbors to Kens Plumbing/Aaron Sewer.

Had used Ken's plumbing for a few jobs around the house. 1) Snaked a sewer drain pipe - March 2014. Simple job, showed up on time and completed based on estimate provided. 2) Replace exterior hose bib - Sept 2014. Straight forward, showed up on time and competed based on estimate provided. 3) Identify and fix leak coming from 2nd floor - Sept 2014., This is where the issues began. Claimed to have found and repaired leak coming for hallway bathroom on the 2nd floor. "fixed" and charged for repair and left. Leak continued ... they identified, fixed and charged for something that wasn't broken. End up identifying the leak on our own (Jacuzzi tub in the master bath) and turning off the water supply to the tub. 4) Replace another exterior hose bib - Sept 2015 Straight forward, showed up on time and competed but cost was higher than estimated due to "complexity". 5) Master bath Jacuzzi - Sept 2015. We had done the hard part in any leak repair ... we identified the source of the leak for them. And since they were replacing the hose bib had them repair the leak in the Jacuzzi tub. They failed at the repair. And, when I say failed they made it worse. I have videos of water pouring down to the 1st floor kitchen and into our new (at the time) subzero fridge. Had sheet rock ceiling damage, subfloor damage and had to have a tech come out to clean/dry out the fridge which just took a shower. Called Ken's plumbing back and they came back to fix it for real this time. Failed again. Supervisor from Ken's plumbing then came by to take a look at what happened (funny thing was that he was wearing a t-shirt from another plumbing shop). First he didn't believe us when we told him what was repaired - though his guys did the repair and I am sure he did ask them. Then he said he definitely knew what it was this time around ... The incredulous part was that not only did he want to charge more to fix something that they had "already fixed and charged for multiple times" he didn't want to pay for the water damage that they caused. Would not use again and would not recommend based on experience.

Called first thing in the morning, and was promptly given an appointment. They arrived, assessed the job to be done, and started working right away. The job was done quickly and professionally. They explained my new water heater to me and left my place clean as a whistle.

Eddie and Adam were here on time. Did what they had to do. Were very attentive to the job. Did a great job. Will recommend to anyone.

I have used him in the past and I am always satisfied with the services, so I called him out again for this larger project and was very happy with the service. They did the whole trap line and replaced the entire mainline for an excellent price. They are very professional.

The water company wanted to replace my 40-year old meter but the old valve (probably 40 years old as well) didn't work. This valve would stop the water from the water main into the building. It seemed like a small and simple job to do, but I got a quote from another company, which was atrocious. I called Ken's plumbing from Angie's List and scheduled the work. They gave me a quote over the phone once I described exactly what I needed. I had to schedule the work with the water company, since they had to shut off the street supply. Ken's team arrived on time, with towels and bucket and parts and completed the work in about 45 min. They explained the work and also turned the street supply back on. They were quite friendly and had a local office too. Overall, I'm quite satisfied with their work and have referred them to some of my neighbors.

I used Kens Plumbing and Aaron Sewer Service to clean my severely clogged kitchen drain. After a few hiccups with changes in appointment timings( which was handled very professionally by Ashley) , they came over to get the job done. Adam and Anthony were extremely proficient guys. They evaluated the situation, discussed the technique and got to work immediately. One of the earlier plumbers I had called to solve the problem suggested that I replace the entire pipeline to clear the problem!!!!. These guys used a powerful tool to clear the block and saved me hundreds of dollars. I had couple of other minor plumbing work which was also handled very well. Will highly recommend this company for plumbing problems.

Very well - Ken's Plumbing - men are always on time and do a very nice job. My family have used Ken's Plumbing for over 25 years.

We used another plumber from Angies List for the same issue on another floor in our house and they charged a 1/3 of what Ken's charged. The other plumber just never reesponded to our calls for an appointment this itme

Alan the plumber showed up just before our appointment time, and he found that the damage on the toilet was centered off and that I needed it fixed, in stead of just replacing , it was fixed. They had it fixed and ready to go-in less than an hour.

They came on time, were polite, did the job in a reasonable time. Unfortunately the part they used was faulty and they had to come back to repair it, but they were professional and did the repair at no cost. I would definitely use these guys again, no doubt.

Very well. Service was courteous, professional. and timely.

Issued was resolved in a timely manner!

Called on Saturday night at 5:30pm, they picked up the phone right away. Called back and said Adam would be out in one hour. Adam arrived in that time frame and was very courteous, drained and replaced the leaking water heater. Explained everything to me regarding working parts and then on the invoice.

On Saturday morning my husband found part of our basement carpet was wet. We determined that it was coming from the kitchen drain pipe which we had enclosed with sheetrock when we had finished the basement. I checked Angie's List and found Ken's Plumbing. They had gotten great reviews, were available on weekends and were local. I called and spoke to Mike Casper who said he could come that day. When Mike came he explained what needed to be done and said the job could be done on Tuesday. He said he could patch the pipe so we could use the kitchen sink but I said we could live without it for a few days. My husband called the office on Monday and spoke to a very nice young woman named Ashley who advised when the workmen would be there on Tuesday and gave us the estimate. Two very nice men came Tuesday morning, one named Paul (I'm sorry I don't know the other man's name), and proceeded to lay down drop cloths. They needed to cut through the sheetrock to gain access to the pipe and did a very neat job so it will be easy to replace it! I was at work but my husband said they were both very professional, nice and did a great job. We even had a small problem with the kitchen sink that they fixed quickly. We have been looking for a good plumber and now we have found one!

We’ve used them probably three times at this point and every time they were very professional and the prices were good. I think one of the times we had an issue and they came back and fixed it right away.

They did nothing, I call on Thursday morning and spoke to a woman whom I told what I needed done. She told me they would get back to me that night. They did, but said couldn't make an appointment then and would call Friday morning. It's now Sunday and I still haven't heard from them!