Rich's Heating & Sewer, Inc.

Came out a promised. Quickly found issue & provided reasonable rate. Completed job immediately. Would hire again.

Very pleasant and professional down to earth man.

Great! Tech came immediately, gave the quote and did the job! I will definitely use this company again! Tech was super nice and personable!

Very through and detailed work was done. Thanks

Anthony and Rich were great! Arrived on time, very knowledgeable and thorough. Highly recommend.

no comments

They did a great job! He was on time, knew what he was doing and was very professional and nice.

customer service was excellent

Their customer service reacts very prompt, always pick up phone calls; their technician is super skillful and professional, root cause the issue immediately and fixed it right away. Saved my day. Recommand.

Will hire again

Very nice experience.

nick did a great job was fast , efficient, and professional would recommend to family and neighbors

They were on site really fast and an ficed our faucet

We hired Rich's team to replace a couple of flush valves for 2 of our toilets. They sent out a technician (Nick) and within hours, got the job done. He was neat and professional. I wouldn't hesitate using their services and will consider them for my next project.

Prompt, friendly, reasonable service. Joe the plumber did a great job.

Excellent job - competent and honest! After two other plumbing companies (Dolan's and Anthonyâ s) quoted approximately $4000 for a new water heater which was not needed, Carmine fixed the leak for $189.00. Highest praise for Richâ s Heating and Sewer, Inc..

We were disappointed when we were told that there was no guarantee with your work. The humidifier repair lasted less than I week. We paid $200 for nothing.

Prompt response and very professional.

Very pleasant person

My technician, Joe, was knowledgeable and did not try to oversell anything to me. He was quick and explained what he was doing. Although plumbing is expensive, they seemed reasonable. I will definitely use them again and would highly recommend them.

Their customer service as well as technician are wonderful! I would definitely hire them again. I needed a licensed plumber and a licensed electrician urgently check and certify the work done by someone else because of the Township codes. (It was a garbage disposal replaced by my general contractor while kitchen remodeling in my rental condo, and in installation wise, everything was good.) Because my new tenants were scheduled to move in less than two weeks at that time and all the inspections had to be passed...or else they were not allowed to move in. I had contacted several licensed plumbers and electricians, but they all declined because they didn't want to certify work done by someone else. I was furious. Then, Home Advisor found "Rich's Plumbing" for me. Sheri the customer service from Rich's Plumbing called me. I explained my situation. Sheri confirmed that she can send one of technicians to my property and check and certify the plumbing part. Not only that, Sheri also tried to help me find a licensed electrician too. She was such an angel! I was able to schedule both electrician and plumber for the following day. Anthony the plumber came and checked the garbage disposal thoroughly. Everything looked good, said Anthony. Then, while I was asking questions for the bathrooms (also newly remodeled) Anthony spotted one of the bathroom sink plumbings had used a flexible pipe that were illegal (not allowed) in NJ. He told me that just because Home Depot sells it doesn't mean we are allowed to use it. (The reason why my general contractor and I decided to use the flexible piping was because the new vanity's drawers was taking too much space and didn't leave much space to put a traditional piping.) But Anthony explained me why we needed to use a P-trap type piping instead of the flexible type, and it had to be done even if we cut and alter the vanity drawers. I understood that the sink piping had to be corrected in order to pass the inspection. I thought Anthony was going to say that he needed to come back another day to fix, but instead, he was so confident that he was able to fix it right away. He stepped out once to get a necessary part from the store, and he flew back and LITERALLY fixed it right away. Not only that, he cut and put the piping in the way so that the vanity drawers fit and close perfectly without touching the piping (so, I didn't need to alter the drawers). Amaaaazing!! Anthony also taught me the proper way of testing leakage. It was so educational. I had hired licensed plumbers in past here and there, but I had never met anyone who was so experienced, friendly, confident, and educational. I think his confidence comes from his experiences, and it also made me feel very comfortable and confident in his work as well. I was so happy! Lastly, Rich's Plumbing team was very accommodating for my need. I needed to file and request the inspection ASAP because of my new tenant's scheduled move in date. They prepared the paperwork by following morning, so that I was able to pick it up early morning and filed it directly at the Township. I had such a wonderful experience with Rich's Plumbing. When they say they will, they will. I know that I can count on them. Thank you very much for Sheri, Anthony, and all Rich's Plumbing team! You are amazing!!

Promised to arrive within 2 hours but arrived much later. Assessment, troubleshooting, and repair was done well. Seemed very expensive to me and invoice was not itemized.

They did a great job an I was very pleased with the outcome

They came out within a feq hours and installed a new sump pump. Very professional

Quick response