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HIGH QUALITY CARPET CLEANING

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

Our residential and commercial carpet cleaning services include state-of-the-art fresh water truck mounted steam cleaning, and, at no charge, stain guard, deodorizing, spot removal and furniture moved

Business highlights

29 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

carpet cleaning, tile & grout cleaning, Professional Floor Damage Restoration, Carpet, Upholstery & Oriental Rug Cleaning. High Quality Carpet Cleaning LLC. is certified by the highly regarded Institute of Inspection Cleaning and Restoration, services residential and commercial carpet cleaning.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8149 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
8%
3
3%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 76-149 of 149 reviews

Angela T.
05/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
It went well, they were on time and very professional. They did a good job. The side chair still has some mild staining and odor from our small Yorkie having peed on it, but it wasn't evident until after the chair dried, so I don't necessarily blame the vendor. The sofas are great and the chair is so much better than before he started.
Description of Work: We purchased a deal for two sofas to be cleaned, and added a side chair.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from HIGH QUALITY CARPET CLEANING
Sorry to hear about the chair. If you like, I can send you a bottle of Vet's trust. You can put it on a white cloth and dab it into the area to get rid of odor and help eliminate any stain that still exists. It is a very safe and effective cleaning agent. Let me know. Jacquelyn HQ Team A+

Timothy P.
05/2015
5.0
carpet installation, carpet cleaners
  + 0 more
I had an older cat that was recently put to sleep; she had been urinating in a couple of areas of the living room carpeting and it was in pretty rough shape. I thought I was going to have to tear up the carpeting but figured give cleaning a shot first; showed the vendor all of the problem areas; he went above and beyond in treating the problem areas; the carpeting cleaned up nicely and, more importantly, the odor is gone from everywhere, except one small area which he thought was going to be a problem because it soaked thru to the pad; it's barely noticeable but I'll spot treat that later. The other carpeted areas cleaned up nicely as well. Very satisfied with the service provided and would not hesitate recommending their service; will definitely use them again.
Description of Work: Cleaned two carpeted areas and a carpeted stairway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$135

Response from HIGH QUALITY CARPET CLEANING
Thank you we really appreciate it! So sorry to hear about your loss. Take Care, HQ Team

Laurie K.
05/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Very punctual and professional, did a great job.
Description of Work: Cleaned sofa, loveseat, chair, ottoman, area rungs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from HIGH QUALITY CARPET CLEANING
Thanks for the compliments! It really means so much to our team. HQ TEam

Dan P.
04/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
The provider arrived on time, and was courteous and thorough. Recommended!
Description of Work: Cleaned several area rugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from HIGH QUALITY CARPET CLEANING
Thank you [member's name removed] We are so happy you are satisfied! Its just great…. Jacquelyn HQ Carpet Team A+

Adrienne G.
04/2015
5.0
carpet cleaners
  + -1 more
I would highly recommend High Quality Carpet Cleaning LLC. they provided an excellent service. They are very professional carpet cleaners. I will use them again in the near future.
Description of Work: Cleaned carpet in all bedrooms plus staircase and hallway

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from HIGH QUALITY CARPET CLEANING
Thank you [member's name removed]! We really appreciate it and will continue to do our very best for you! Sincerely, High Quality Carpet Cleaning HQ Team

Harry C.
03/2015
5.0
carpet cleaners
  + -1 more
Provider arrived on time. He was professional and courteous. He asked me what I wanted done and to point out any concerns regarding stains, etc. Job was done quickly but thoroughly.
Description of Work: Cleaned and deodorized carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from HIGH QUALITY CARPET CLEANING
Thank you (removed member name)! We appreciate your business, Jacquelyn HQ Team A+

Karen M.
01/2015
5.0
carpet cleaners
  + -1 more
professionally done...carpets are significantly cleaner
Description of Work: shampoo carpets in four areas

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$234

Jaime T.
01/2015
5.0
upholstery cleaning
  + -1 more
They were fine. I have dogs and they got out all of the stains and smells. It was easy to schedule and I was able to pay with a credit card on the spot. The technician was very professional.
Description of Work: They cleaned my couch.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MICHELLE O.
01/2015
5.0
carpet cleaners
  + -1 more
Scheduling was very easy and I had no issues. I liked the quality of cleaning and the customer service. It took them around an 1 1/2 hours to complete the work.
Description of Work: They cleaned the upstairs carpeting and the living room carpet.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Donna M.
01/2015
5.0
carpet cleaners, remodeling, oriental rug cleaning
  + 1 more
I am so very pleased with their service. The Representative arrived on time, he was very polite and personable. He was very efficient and did a wonderful job. I will be sure to recommend your company to anyone who needs carpet cleaning!
Description of Work: I called for them to clean my stairs, both leading to the upper floor and the one leading to the finished basement. They also cleaned the entire rug in the finished basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Janet D.
01/2015
5.0
carpet cleaners
  + -1 more
I didn't have any problems with scheduling. I knew when I wanted it done and called him ahead of time. It was a one man team with truck-mounted equipment. He did a very thorough job. He even moved the furniture. I would consider calling him again if his prices are still reasonable. The carpets looked good when he done.
Description of Work: He cleaned the carpet in one room.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Ben S.
12/2014
5.0
Scheduling was pretty simple. They were very professional and friendly. They did not come with a certain truck than they usually use, so they didn't have the nozzle that they needed to clean up, and there was still a bit of grit left. However, I was satisfied with the service.
Description of Work: I used them to clean up after a leak in a crawlspace.

Rating CategoryRating out of 5
quality
5.0

Yes, I recommend this pro

Margaret R.
12/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I used them for a couple of years. It was pretty easy to schedule service and they let me know if they were ever running late. Everything looked good when they were done. They were always friendly and were willing to work on any tough stains.
Description of Work: They cleaned the carpets and upholstery.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MICHAEL M.
12/2014
5.0
carpet cleaners
  + -1 more
It was great and they were good. I used them for a couple of years before I moved from the area. They always did an excellent job, were very careful of everything in the house, and everyone was friendly.
Description of Work: They cleaned three different carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ralph N.
12/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
We’ve used them for 3-4 years. They are very good. It was easy to schedule service. They wear protection on their shoes so they don’t tack anything on the rug and they have me check over the work before they go.
Description of Work: They cleaned our carpets and furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Donna T.
12/2014
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
I’ve used them twice. They picked up the Oriental rug and had it done the next day. It was gorgeous. The carpets dried quickly and they did a good job. You can go online to schedule service and they often come out the next day. They are very timely, the work is very good, and I would highly recommend them.
Description of Work: They cleaned an oriental rug and the carpets on a different occasion.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shrey P.
11/2014
5.0
carpet cleaners
  + -1 more
Derek was very professional. Did a very good, thorough job. Helped move furniture, cleaned spots. Will definately recommend 'High quality carpet cleaning' to friends and family.
Description of Work: Steam clean wall to wall carpet for 4 bedrooms, sitting area, hallway and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from HIGH QUALITY CARPET CLEANING
[removed member name] Thank you for the great review. Dominick

Mitchell K.
12/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
On time and efficient operation. Did good job, but carpet stains on one carpet still evident, and some residuals on tough to clean upholstery. For the price, a very fair job.
Description of Work: Cleaned wall to wall carpets in two bedrooms and upholstery on one loveseat and 1 sofa.l

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Gail W.
10/2013
3.0
carpet cleaners
  + -1 more
The provider was prompt and pleasant. However, the carpet had some minor spots. They remained. Moreover the carpet remained wet for about ten hours. My Bissel does extraction better. Then while the price was okay the provider on the phone did not indicate we were out of his area for which there was a minimum cost of $149 when it would have cost $120. No big deal,but not up front either.
Description of Work: Cleaned carpet.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$149.99

Response from HIGH QUALITY CARPET CLEANING
(member name removed), We have a policy that if you are not satisfied we will come back and redo any problems that you might have. Please feel free to to contact me if you would like us to come and re clean the affected areas.

Sheraz S.
10/2013
5.0
carpet cleaners
  + -1 more
Guys were were courteous and responsive. Came on time and cleaned up properly.
Description of Work: High quality removed and reinstalled out carpet while we were having our basement water proofed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from HIGH QUALITY CARPET CLEANING
Thank you the great rating

jane N.
11/2012
5.0
carpet cleaners
  + -1 more
Doninick of High Quality Carpet returned my call almost immediately and was quick to get to the location for an inspection. He came back the same day with the dehumidifiers and antifungal spray. The carpet now looks better than it did prior to the damage (and we had cleaned it annually). I considered the price for the service to b every reasonable, as did the insurance adjuster.
Description of Work: Super Storm Sandy peeled back the roof of the strip mall where I rent a retail store. The ceiling tiles were saturated with water and many had fallen to the carpet. The carpet was saturated. Dominick of High Quality Carpet placed commercial dehumidifiers in the store and sprayed the capet and sheetrock with an antifungal treatment. Two days later when the carpet was dry, he returned to shampoo it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Monica S.
02/2012
5.0
carpet installation
  + -1 more
They did a great job. There’s nothing that I disliked about them. They were prompt. They were early and were quick. I would probably give them the top rating. I was very pleased and I liked the price. The price was reasonable too. I will use them again in the future if I need to.
Description of Work: I used High Quality Carpet Cleaning LLC. I last used their services about a month ago. They put new carpeting throughout the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PAT S.
11/2011
5.0
carpet cleaners
  + -1 more
The work turned out good. We were happy with them. They came on time and they didn’t leave a mess; they did everything they were supposed to. I have recommended them to my mom.
Description of Work: They cleaned our carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Donna L.
11/2011
5.0
carpet cleaners
  + -1 more
Everything went well. The gentleman arrived on time, did an excellent job, and the carpets dried quickly.
Description of Work: He cleaned the carpet in our old home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Margie H.
11/2011
5.0
carpet installation
  + -1 more
Everything was great. The installers were nice and professional, and they did an excellent job. I appreciated that they stuck to their price in the estimate as well. I would highly recommend them.
Description of Work: They installed carpeting in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Contact information

95 W Main St Suite 5-220, Chester, NJ 07930

www.highqualitycarpet.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 11:00 PM
Tuesday:
8:00 AM - 11:00 PM
Wednesday:
8:00 AM - 11:00 PM
Thursday:
8:00 AM - 11:00 PM
Friday:
8:00 AM - 11:00 PM
Saturday:
8:00 AM - 11:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Carpet Sales and Installation,
General Remodeling,
Mattresses,
Floor Cleaning and Waxing,
Water & Smoke Damage,
Ceramic Tile

FAQ

HIGH QUALITY CARPET CLEANING is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 11:00 PM

Tuesday: 8:00 AM - 11:00 PM

Wednesday: 8:00 AM - 11:00 PM

Thursday: 8:00 AM - 11:00 PM

Friday: 8:00 AM - 11:00 PM

Saturday: 8:00 AM - 11:00 PM

HIGH QUALITY CARPET CLEANING accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, HIGH QUALITY CARPET CLEANING offers free project estimates.
Yes, HIGH QUALITY CARPET CLEANING offers eco-friendly accreditations.
No, HIGH QUALITY CARPET CLEANING does not offer a senior discount.
Yes, HIGH QUALITY CARPET CLEANING offers emergency services.
No, HIGH QUALITY CARPET CLEANING does not offer warranties.
HIGH QUALITY CARPET CLEANING offers the following services: carpet cleaning, tile & grout cleaning, Professional Floor Damage Restoration, Carpet, Upholstery & Oriental Rug Cleaning. High Quality Carpet Cleaning LLC. is certified by the highly regarded Institute of Inspection Cleaning and Restoration, services residential and commercial carpet cleaning.

Contact information

95 W Main St Suite 5-220, Chester, NJ 07930

www.highqualitycarpet.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 11:00 PM
Tuesday:
8:00 AM - 11:00 PM
Wednesday:
8:00 AM - 11:00 PM
Thursday:
8:00 AM - 11:00 PM
Friday:
8:00 AM - 11:00 PM
Saturday:
8:00 AM - 11:00 PM