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HIGH QUALITY CARPET CLEANING

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

Our residential and commercial carpet cleaning services include state-of-the-art fresh water truck mounted steam cleaning, and, at no charge, stain guard, deodorizing, spot removal and furniture moved

Business highlights

29 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

carpet cleaning, tile & grout cleaning, Professional Floor Damage Restoration, Carpet, Upholstery & Oriental Rug Cleaning. High Quality Carpet Cleaning LLC. is certified by the highly regarded Institute of Inspection Cleaning and Restoration, services residential and commercial carpet cleaning.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8149 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
8%
3
3%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 26-149 of 149 reviews

Ray W.
03/2017
5.0
carpet cleaners
  + -1 more
Great. Guys were professional and did a great job.
Description of Work: 3 rooms and stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from HIGH QUALITY CARPET CLEANING
WE love to service all of our valued customers! Thank you for your review. We really appreciate it! Jacquelyn

Murali R.
03/2017
5.0
carpet cleaners
  + -1 more
The team arrived on time and they were efficient with completing the work. I had no issues at all and would hire again.
Description of Work: Cleaning of carpet in the basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shani R.
03/2017
5.0
carpet cleaners
  + -1 more
Carpet is significantly cleaner. Crew was professional and pleasant. Would use them again.
Description of Work: Got carpet in the basement cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from HIGH QUALITY CARPET CLEANING
Thank you for the opportunity to serve you and create a happier, cleaner home!

Janet D.
03/2017
5.0
carpet cleaners, carpet installation
  + 0 more
The person we had scheduled to stretch the carpet, who was NOT with High Quality, was supposed to come in the morning, prior to High Quality coming to clean. However, he never contacted us to confirm after our initial call to him, and never showed up. We called High Quality the day before they were scheduled to clean, and explained our dilemma. They were able to secure a person to come and stretch the carpet the next morning and then they came and cleaned both rooms. They also moved all necessary furniture. Both High Quality's office personnel and the folks who came to stretch and clean the carpets were very efficient and courteous.
Description of Work: We needed carpet in two rooms cleaned, and we needed the carpet stretched in one of the rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from HIGH QUALITY CARPET CLEANING
We are so very happy that we were able to accommodate your needs for stretching AND cleaning. Thank you for your great review, we really appreciate it! Respectfully, Jacquelyn HQ Team

peter W.
01/2017
5.0
carpet cleaners
  + -1 more
Great.Stains were removed and cleaning was very good.Purchased 4 areas/1100 sq. ft. deal from Angies Deals.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from HIGH QUALITY CARPET CLEANING
Thank you, Mr. [Member Name Removed]! We appreciate the review and will continue to strive to help homes across our community be cleaner and happier spaces! Thanks again! Jacquelyn

Paula W.
01/2017
5.0
upholstery cleaning
  + -1 more
Very good. They were very thorough.
Description of Work: Sofa and loveseat cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Herb B.
01/2017
5.0
carpet cleaners
  + -1 more
It was a Big Deal purchase. There was no additional cost. It was better than I expected in terms of what they did and moving the furniture. Everything was great. It was better than I thought it would be. I had no problems with the workers at all. They were just what I expected.
Description of Work: They cleaned the carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from HIGH QUALITY CARPET CLEANING
Thank you for your kind words... We really appreciate it! We are here if you need us and will continue to strive to be your Go-to for all you carpet, upholstery, and water damage needs! Happy New Year! Thanks again, Jacquelyn

Tom S.
12/2016
5.0
carpet cleaners
  + -1 more
Very Profesional guy came on time started work right away did a very good cleaning job. He explained how long it will take to dry completely I was very happy with the work. Thanks
Description of Work: Needed Living room hallway and bedroom carpet cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from HIGH QUALITY CARPET CLEANING
Hello! Thank you for the review..... We really try our best to accommodate our customers and we strive for their satisfaction! Feel free to contact us anytime as we honor helping homes across our community become cleaner, more productive spaces! Thank you! Respectfully, Jacquelyn

James E N.
12/2016
5.0
carpet cleaners
  + -1 more
It went very well. They were truly professional.
Description of Work: 4 rooms of carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Evelyn L.
11/2016
5.0
carpet cleaners
  + -1 more
Perfect! They were quick to confirm my appointment and arrived on time. They completed the work in the estimated time window. The cleaner even moved all the heavy furniture around to get as much of the carpet cleaned.
Description of Work: They were amazing! The previous homeowners had a dog who had lost his bladder control. I rented one of those carpet steamers but had no luck getting rid of the odor. High Quality did the trick! The carpets look and smell like new. They did two rooms, a staircase, and hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PAT G.
11/2016
4.0
carpet cleaners
  + -1 more
It was okay, they did sort of like bear minimum. I stayed home because I had to let them in, I cleared away as much stuff as I could like furniture and all, for the price it was worth it. They did bother sliding the sectional like into the middle of the room so they could get behind it. I figured they were carrying equipment and stuff and I kind of ducked into the other room to stay out of their way, everything else was wide open and out of their I thought that they would have at least done that but after they left I pulled it out and I saw so. They could make an effort to do the complete job, if they see something needs to be moved, move it and clean under it.
Description of Work: I used High Quality Carpet Cleaning for carpet cleaning service.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$119

Response from HIGH QUALITY CARPET CLEANING
Hello: Thank you for the review... Our techs will always try their very best to move light furniture including couches, end tables and the like at no extra cost to you and put lifts on the furniture until it dries. Our apologies if they missed a spot! If you ever need us again, I will make sure we handle all of your needs perfectly with the moving of furniture. Thanks for letting us know! Jacquelyn HQ Team A+

Jay R.
11/2016
5.0
carpet cleaners
  + -1 more
bought their deal on Angie's & made an appointment. they sent email confirmation, a reminder on the scheduled morning & came on time. he did a great job cleaning the carpeting & removing a few bad stains. very professional.
Description of Work: cleaned carpets in 2 rooms & stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$108

Response from HIGH QUALITY CARPET CLEANING
LOVE to hear that we stomped out those nasty stains! Thank you for the opportunity to be welcomed into your home to help those areas become cleaner and happier spaces! All the best, Jacquelyn Hq Team A+

ted W.
10/2016
5.0
carpet cleaners
  + -1 more
GREAT experience. They were very flexible and accommodating to schedule when it worked best for me. They called ahead and again when they were running a little behind. The job was quick and I was very satisfied with the results and professionalism of the servicers.
Description of Work: Had the carpet in finished basement and stairs leading down all cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$110

Response from HIGH QUALITY CARPET CLEANING
Thank you for your review! We appreciate the honor of you welcoming us into your home to create a cleaner home space! All the Best, Jacquelyn HQ Team A+

Steve N.
10/2016
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I prepaid for a special deal of $125 for carpet cleaning. In addition, I negotiated to pay $90 for deep cleaning of 2 sofas and 8 pillows. He did a thorough, excellent job on all surfaces. My wife was ecstatic when she came home to see the results.
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Response from HIGH QUALITY CARPET CLEANING
So happy to hear! Thank you for sharing how happy your wife was as we appreciate the opportunity to create cleaner, happier homes across our community! Respectfully, Jacquelyn

Anna O.
10/2016
5.0
carpet cleaners
  + -1 more
It was one of the Angie's deals booked via Angie's website. At first I was disappointed because a couple days went by and noone contacted me. When I reached out I was told the date I booked on Angie was not available and they were booked a couple weeks out. But when I explained that I have buyers coming to see the house they juggled the schedule and fit me in. The technician came precisely on time and did excellent job. I will hire them again
Description of Work: Cleaning carpets in 4 rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from HIGH QUALITY CARPET CLEANING
Thank you for your review! It is greatly appreciated... All the Best, Jacquelyn HQ Team A+

mary D.
10/2016
5.0
carpet cleaners
  + -1 more
perfect Perfect Perfect Perfect Perfect Perfect Perfect
Description of Work: Carpet cleaned in hall

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from HIGH QUALITY CARPET CLEANING
Thank you for your excellent review. It's perfect! We appreciate helping communities become clean in 2016 and beyond. Thanks again! Respectfully, HQ Team Jacquelyn

Nina M S.
10/2016
5.0
carpet cleaners
  + -1 more
It went great. I am very satisfied with using High Quality Carpet Cleaning. I will definitely recommend this great company.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from HIGH QUALITY CARPET CLEANING
We are so very thankful for the opportunity to help our customers feel great about their homes. We know that when carpets are clean, people are happy and more productive! Thank you for the great conversation and for the referral of James on Main. I loved it! Stay Well and blessed, Jacquelyn HQ Team

Hanyin C.
10/2016
3.0
carpet cleaners
  + -1 more
it was fair.. some stains were not removed.. quality was just ok.
Description of Work: Bedrooms carpet cleaning.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0


Response from HIGH QUALITY CARPET CLEANING
Hello: Thank you for your review. Feel free to know that we have a satisfaction guarantee on all our work, however if stains are there for longer than 6 months, they can "set" into the fibers and stain them. If you call us back within 3- 5days and you are not satisifed, we will come back at no charge to do a second run. Sometime it is needed on stubborn stains. Hope this helps! Thanks for the review, Jacquelyn Hq Team A+

ELAINE M.
10/2016
5.0
carpet cleaners
  + -1 more
Derrick was prompt and professional. He had gotten some stains to come out of carpet. Overall it came out very clean and smelled so much better!
Description of Work: We recently moved in and the basement carpet and stairs needed cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from HIGH QUALITY CARPET CLEANING
Thank you for your message to us and the ability to serve you! We are very grateful and will continue to strive to improve our efforts to create cleaner, healthier, and long lasting relationships with our customers. Feel free to call us anytime and know that we have a satisfaction guarantee on all our work. Derrich will be very happy to hear your great review! Thanks again, HQ Team Jacquelyn

Mike M.
09/2016
3.0
carpet cleaners
  + -1 more
the cleaning did a good job and they cleaned up nicely. I was disappointed to find out in one of the bedrooms they did not roll the bed out of the way to do under it. If I move the bed from the existing position to carpet will not look the same. Guess I don't move the bed now... Unfortunately they decided to not tell me this was the plan so for that reason they do not get a high rating. I would suggest in the future to communicate to the customer rather than not move anything prior to just cleaning around the furniture.
Description of Work: clean staircase and landing area and a couple rooms.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
1.0
responsiveness
4.0
punctuality
5.0


Response from HIGH QUALITY CARPET CLEANING
Hi [Member Name Removed]: I can assure you that we have a satisfaction guarantee on our work at no extra cost to you and we can come back out to you because of this experience. Our team is extremely disappointed with the review. FYI, beds may be very heavy and may not "roll" out, but I always suggest that any bedskirt be raised so that the tech can get underneath with the wand. Please take advantage of our satisfaction guarantee and let us redo the job to get underneath the bed, and move any furniture you would like moved. It would be my pleasure to schedule you. Feel free to let me know. My sincere apologies, Jacquelyn HQ Team

Ray W.
09/2016
5.0
carpet cleaners
  + -1 more
It went great. I had them add an extra stair and landing, and they were nice to accommodate my request. We had a small stain on one carpet (makeup), and they got the stain out nicely.
Description of Work: Carpet cleaning and stair runners were cleaned by High Quality Carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$184

Response from HIGH QUALITY CARPET CLEANING
Thank you for your review on Angie's List! We appreciate you and look forward to servicing your carpet cleaning needs again! All the Best, Jacquelyn

Ronald M.
08/2016
5.0
carpet cleaners
  + -1 more
Good work and communication. I would definitely recommend them.
Description of Work: Cleaned carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from HIGH QUALITY CARPET CLEANING
Thank you so very much! We appreciate all of our customers and feel privileged to serve you! Thanks, HQ Team

Benjamin R.
08/2016
5.0
carpet cleaners
  + -1 more
We bought the service for a new home. However, when the deal with the home became a lot more complicated at the 11th hour, I called to inform High Quality that I would need to reschedule. Jacquelyn has been super helpful and patient with the situation. With a lot of moving pieces, I feel very confident that the carpet services are one less thing to worry about. I look forward to having the work completed, because if it is anything like the customer service, I am sure it will be exceptional.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from HIGH QUALITY CARPET CLEANING
Thank you so very much! We are humbled to serve our communities to help their homes become happier and healthier spaces. Your kind words are very much appreciated! Thank you! HQ Team A+

Adolfo` F.
08/2016
5.0
carpet cleaners
  + -1 more
The customer service is amazing, great quality and excellent rapport with the customer, the issue is that we needed the service done before August 6th and they have not availability, then sadly we needed to cancel the deal.
Description of Work: Nothing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from HIGH QUALITY CARPET CLEANING
We are so sorry that our schedule was so tight for your timeframe. We look forward to servicing you in the near future! All the best, Jacquelyn HQ TEAM A+

Dorothy O.
07/2016
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Great job! This is the 2nd time I have asked Chip from Service One clean the wall to wall carpeting in my apartment, and he did a great job on some very old carpeting. He raised the pile and did a deep clean so that the carpet looks fresh and new. Chip also cleaned my sofa, arm chair, 2 benches, 4 dining chairs and queen mattress and all look and feel so much fresher. My white sofa, which is the favorite spot for 2 very hairy tuxedo cats, had stains on the arms that are now gone, along with the cat dander. Most of my furniture had never been professionally cleaned before and every piece looks so much better. He uses only green cleaning products, so I know my animals and I are safe. The whole apartment is so much fresher. I cannot recommend Chip and Service One highly enough.
Description of Work: Carpet and upholstered furniture cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Contact information

95 W Main St Suite 5-220, Chester, NJ 07930

www.highqualitycarpet.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 11:00 PM
Tuesday:
8:00 AM - 11:00 PM
Wednesday:
8:00 AM - 11:00 PM
Thursday:
8:00 AM - 11:00 PM
Friday:
8:00 AM - 11:00 PM
Saturday:
8:00 AM - 11:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Carpet Sales and Installation,
General Remodeling,
Mattresses,
Floor Cleaning and Waxing,
Water & Smoke Damage,
Ceramic Tile

FAQ

HIGH QUALITY CARPET CLEANING is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 11:00 PM

Tuesday: 8:00 AM - 11:00 PM

Wednesday: 8:00 AM - 11:00 PM

Thursday: 8:00 AM - 11:00 PM

Friday: 8:00 AM - 11:00 PM

Saturday: 8:00 AM - 11:00 PM

HIGH QUALITY CARPET CLEANING accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, HIGH QUALITY CARPET CLEANING offers free project estimates.
Yes, HIGH QUALITY CARPET CLEANING offers eco-friendly accreditations.
No, HIGH QUALITY CARPET CLEANING does not offer a senior discount.
Yes, HIGH QUALITY CARPET CLEANING offers emergency services.
No, HIGH QUALITY CARPET CLEANING does not offer warranties.
HIGH QUALITY CARPET CLEANING offers the following services: carpet cleaning, tile & grout cleaning, Professional Floor Damage Restoration, Carpet, Upholstery & Oriental Rug Cleaning. High Quality Carpet Cleaning LLC. is certified by the highly regarded Institute of Inspection Cleaning and Restoration, services residential and commercial carpet cleaning.

Contact information

95 W Main St Suite 5-220, Chester, NJ 07930

www.highqualitycarpet.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 11:00 PM
Tuesday:
8:00 AM - 11:00 PM
Wednesday:
8:00 AM - 11:00 PM
Thursday:
8:00 AM - 11:00 PM
Friday:
8:00 AM - 11:00 PM
Saturday:
8:00 AM - 11:00 PM