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HIGH QUALITY CARPET CLEANING

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

Our residential and commercial carpet cleaning services include state-of-the-art fresh water truck mounted steam cleaning, and, at no charge, stain guard, deodorizing, spot removal and furniture moved

Business highlights

29 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

carpet cleaning, tile & grout cleaning, Professional Floor Damage Restoration, Carpet, Upholstery & Oriental Rug Cleaning. High Quality Carpet Cleaning LLC. is certified by the highly regarded Institute of Inspection Cleaning and Restoration, services residential and commercial carpet cleaning.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8149 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
8%
3
3%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 126-149 of 149 reviews

Yusoff A.
12/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$85

Response from HIGH QUALITY CARPET CLEANING
Thanks so much to our members of Angie's List for helping us to become a qualifier of the Super Service Award! We really appreciate the A rating and look forward to helping homes and businesses stay clean in 2016! All The Best, HQ Team A+

Beverly J.
11/2015
5.0
carpet installation, carpet cleaners
  + 0 more
unknown
Description of Work: Most of carpet and stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from HIGH QUALITY CARPET CLEANING
We sincerely appreciate you as a loyal and lovely customer and are very happy you were satisfied with the job. Thank you!! All The Best, HQ Team A+

Christine F.
11/2015
2.0
carpet cleaners, oriental rug cleaning
  + 0 more
unknown
Description of Work: Purchased a deal for couch cleaning and added area rug cleaning for three rugs as well. Everything went smoothly with purchase, contact and scheduling. Representative I spoke to on the phone was very courteous and asked about the area rugs I was having cleaned and what they were made of so it could be noted. Service provider arrived and was punctual, however I was very nervous about how much water/solution he was using. Couch was done first and was SOAKED. Rugs were next and one was wool loop and there was so much water on the floor when he was done, I was afraid our newly refinished floors would buckle or be ruined. When I asked how long they would take to dry, he told me less than a day and the wool one a bit longer. It took nearly the full week for all of the rugs to dry. We had to remove them from the rooms and hang them over our deck railing to dry and not ruin our floors. | |While the job was done, it was not performed well. I still have water marks on my couch under the cushions where all of the solution gathered. I would not use this service provider again. |

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0


Response from HIGH QUALITY CARPET CLEANING
We are extremely sorry to see this review as it is ALWAYS our intention to make our cleaning experiences for our customers a pleasant and happy experience. We offer a satisfaction guarantee on all our work, and wish that we were contacted prior to your review to come back at no extra charge and extract any additional water from the pieces that were cleaned! Feel free to contact me directly for a 50% discount on your next cleaning. Thank you, Jacquelyn HQ Team A+

Erin B.
10/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$180

Response from HIGH QUALITY CARPET CLEANING
Thank you for the top rating! We appreciate our valued customers. Thanks, HQ Team A+

Richard L.
10/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gregory M.
10/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$162

Response from HIGH QUALITY CARPET CLEANING
Thank you for taking the time out to help us continue to make homeowners happy with their clean carpets! We really appreciate it! Warm Regards, Jacquelyn Team A+

Meghan N.
10/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: Clean upholstery on couches, 2 chairs. Excellent job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from HIGH QUALITY CARPET CLEANING
Thanks you for the review and the excellent rating. We really appreciate it!!!! All the best, HQ Team A+

Ray T.
08/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: They cleaned 2 sofas and a carpet. They were very professional from start to finish. The tech who did the job could not have been more polite and courteous |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from HIGH QUALITY CARPET CLEANING
Thank you very much for choosing High Quality! We look forward to achieving continued success through customer satisfaction! Here's to a CLEAN Home! Sincerely, Jacquelyn HQ Team A+

Ronald B.
08/2015
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: Once we agreed on an acceptable date, I was given an ETA which the technicians met. They called while enroute and advised of some traffic problems but the delay was acceptable to me. I just appreciated the call and thought it was a very professional jesture.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$99

Paul F.
08/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: Steam cleaned a sectional. Turned out nicely.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from HIGH QUALITY CARPET CLEANING
Thanks so much for your review. We will strive to serve you with excellence today and in the future. Thanks, Jacquelyn HQ Team A+

Marty O.
08/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
unknown
Description of Work: The couch and three seat sofa were cleaned. Both pieces look like new again even though they are 6 years old. Quite an improvement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from HIGH QUALITY CARPET CLEANING
Just Great. Thanks so much! HQ Team A+ Jacquelyn

Kathleen H.
07/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: We had the carpets cleaned in three bedrooms. Scheduling was easy and the tech arrived on time. We were quite satisfied with the work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$135

Response from HIGH QUALITY CARPET CLEANING
The team at High Quality would like to say "Thank You"! We certainly appreciate it and look forward to helping you keep you home clean and bright! Thanks again, Jacquelyn

Marianne F.
07/2015
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaning Service was unable to clean sofa and club chair located on 4th floor of building since they use their truck with hoses to clean; a portable unit would be the only way the cleaning could be done, and that is not part of their service. Online offer should indicate that criteria. Otherwise, they called several times in advance of service and couldn't have been more accommodating. Their customer service was excellent and they were very apologetic.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from HIGH QUALITY CARPET CLEANING
Hi [Member Info Removed]: Thank you for kind words. We are very sorry we couldn't access our equipment to your lovely unit, and even though we have our equipment described on all of our social media sites, I will take notice to include "No Upright Machines" to the Angie's List Staff! Warm Regards, Jacquelyn HQ Team

Susan T.
07/2015
5.0
oriental rug cleaning
  + -1 more
.
Description of Work: I had an oriental rug that had not been cleaned since I purchased it 17 years ago. He cleaned the rug and it looks great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from HIGH QUALITY CARPET CLEANING
Hi [Member Name Removed]: We are so glad the carpet looks great. Thanks so much for choosing High Quality! Warm Regards, Jacquelyn HQ A+ Team

Susan H.
06/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Carpet cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from HIGH QUALITY CARPET CLEANING
We are so happy to receive your great review. Thanks so much! Jacquelyn High Quality Team

billy P.
06/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: The were originally hired to clean a couch and a love seat. They then gave me a great price and I had my carpet done at the same time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from HIGH QUALITY CARPET CLEANING
Thanks so much for your review! It means the world to us as a team! High Quality A+ Team

SUE D.
06/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: carpet cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from HIGH QUALITY CARPET CLEANING
So glad to hear! Thanks so much for your review. Jacquelyn HQ Team A+

Frances M.
05/2015
4.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: cleaned two couches

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$99

Response from HIGH QUALITY CARPET CLEANING
Is there anything we can do to correct/help what you are not satisfied with? Thanks, Jacquelyn HQTeam A+

Barbara D.
05/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from HIGH QUALITY CARPET CLEANING
Thank you so very much! We appreciate our customer's input and look forward to helping out whenever you need us! Sincerely, Jacquelyn HQ Team A+

Kavita G.
03/2015
5.0
carpet installation, carpet cleaners, remodeling
  + 1 more
unknown
Description of Work: Cleaned full house carpet . 3 room upstairs , 1 family room, finished basement area plus stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$334

Response from HIGH QUALITY CARPET CLEANING
Thank You [member's name removed]! Sincerely, Jacquelyn HQ Team A+

Annmarie K.
01/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Carpet cleaning. He went above and beyond in regards to moving my furniture. Not only did he move all by himself, but he found a 100$ bill and could have easily pocketed that but instead brought it to my attention! The finished cleaning was high quality and the price for these services were a great value.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SUE D.
01/2015
5.0
carpet cleaners
  + -1 more
Work was great, highly recommend.
Description of Work: Performed some carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

chrys K.
01/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They cleaned the upstairs and downstairs carpets in a condo. They were very professional, did a great job and I was very pleased with their work.
Rating CategoryRating out of 5
Yes, I recommend this pro

Robert N.
12/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Had my carpets cleaned. He was here for about an hour and did a good job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$138

Response from HIGH QUALITY CARPET CLEANING
Thank you for the great review Dominick

Contact information

95 W Main St Suite 5-220, Chester, NJ 07930

www.highqualitycarpet.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 11:00 PM
Tuesday:
8:00 AM - 11:00 PM
Wednesday:
8:00 AM - 11:00 PM
Thursday:
8:00 AM - 11:00 PM
Friday:
8:00 AM - 11:00 PM
Saturday:
8:00 AM - 11:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Carpet Sales and Installation,
General Remodeling,
Mattresses,
Floor Cleaning and Waxing,
Water & Smoke Damage,
Ceramic Tile

FAQ

HIGH QUALITY CARPET CLEANING is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 11:00 PM

Tuesday: 8:00 AM - 11:00 PM

Wednesday: 8:00 AM - 11:00 PM

Thursday: 8:00 AM - 11:00 PM

Friday: 8:00 AM - 11:00 PM

Saturday: 8:00 AM - 11:00 PM

HIGH QUALITY CARPET CLEANING accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, HIGH QUALITY CARPET CLEANING offers free project estimates.
Yes, HIGH QUALITY CARPET CLEANING offers eco-friendly accreditations.
No, HIGH QUALITY CARPET CLEANING does not offer a senior discount.
Yes, HIGH QUALITY CARPET CLEANING offers emergency services.
No, HIGH QUALITY CARPET CLEANING does not offer warranties.
HIGH QUALITY CARPET CLEANING offers the following services: carpet cleaning, tile & grout cleaning, Professional Floor Damage Restoration, Carpet, Upholstery & Oriental Rug Cleaning. High Quality Carpet Cleaning LLC. is certified by the highly regarded Institute of Inspection Cleaning and Restoration, services residential and commercial carpet cleaning.

Contact information

95 W Main St Suite 5-220, Chester, NJ 07930

www.highqualitycarpet.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 11:00 PM
Tuesday:
8:00 AM - 11:00 PM
Wednesday:
8:00 AM - 11:00 PM
Thursday:
8:00 AM - 11:00 PM
Friday:
8:00 AM - 11:00 PM
Saturday:
8:00 AM - 11:00 PM