We specialize in prompt out of water emergency service. If you are out of water your job is our priority. We will have your water flowing the same day you call, 7 days a week. We take pride in our work and use only the highest quality materials for a job that is built to last.
Our water main is a private well but that was the closest choice available. After spending a day doing it myself I couldn't get the well pump to stay on so I called Highlands and left a message. Thirty minutes later I got a call back from Tom and explained my problem. Though he had two other jobs ahead of me he arrived about 1 pm. By 3:30 we were up and running with a new pump and well piping. These guys know exactly what they're doing, come prepared to do it, and do it very well. You couldn't ask for nicer people to work with. They even helped my wife bring in the groceries. :) Extremely good at what they do.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Kevin K.
03/2014
5.0
First to call back. Tom came right out same day. Replaced pump and tank. Explained what was being done. Very satisfied.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Sean K.
04/2013
N/A
Paul and his team are consummate professionals committed to providing prompt, efficient, and value driven service. Do your self a favor and engage Highlands Water Company for all of your well and water treatment needs. They will not disappoint.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Sean D.
02/2013
N/A
Excellent service-fast respond time- finished on time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Robert Z.
05/2012
N/A
Paul and team were very helpful in determining the problem and making the necessary repairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Marion K.
09/2011
N/A
Good communication kept us posted with status and time of arrival.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Witold R.
05/2011
N/A
excelente work A+
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Susan D.
02/2011
5.0
Paul is very professional and honest. I would recommend him to anyone. While he was working on our sump pump problem he noticed we had a gas leak and we were able to have that taken care of immediately.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
David S.
12/2010
N/A
Paul diagnosed the problem with the system i was having difficulties with, he also diagnosed a problem with a system that was adjacent to it that i didn't know anything about and he showed he was more knowledgeable on that system than the people i had previously contracted to take care of that system for me. Very impressed with his knowledge and the way and the way in which he explained the systems to me and in a way that made sense and allowed me to make a judgement on work that was required.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
susan j.
11/2010
5.0
Paul was very professional and knowledgeable. He did a wonderful upgrade on our well pump. I wish I found him years ago! Very reasonable and highly recommended.
Rating Category
Rating out of 5
Yes, I recommend this pro
Tracy C.
11/2010
5.0
They are very professional and responded very quickly. They did not try to take advantage of our desperate situation. Reasonable charges.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Sara M.
09/2010
5.0
Prompt, efficient and very friendly. I was incredibly impressed by their service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Fran S.
04/2010
5.0
Paul did a fine job, at very competitive rates and we have committed to an annual contract. He also took great care in our home with drop cloths, shoes covered and a proper clean up. We highly recommend him.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
arlene d.
02/2010
5.0
Before I clicked off the computer I received a call !!! Now that WAS Magic!! Very pleased to receive a "no charge estimate"... rare in this area. Prompt,, arrived when promised. All around,, very pleased,, courteous, reasonable, efficient , Knowledgeable,,clean worker..... went the extra mile., Repaired rather than pushed to replace my water softener. I will highly recommend them, and certainly call again if need be.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Steven H.
11/2009
N/A
They were great and get an A rating.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Mari D.
11/2009
5.0
Very courteous & responded quickly. Highly recommended.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
SABRINA C.
08/2009
N/A
He is a very great worker, and he make us very very happy with good quality and excellent work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Russell O.
02/2009
5.0
It was obvious ( even to a novice) that these people knew their stuff right from the get go. They answered all my questions in a professional manner. Installation was FAST. I am very pleased with Highlands Water Co. , and am hoping they will stand by their product and continue their high level of customer care for future service and routine system checks in the future.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Debbie B.
01/2009
5.0
Paul contacted me within 20 minutes of me contacting ServiceMagic. Though he had other projects, he immediately came over knowing I was home alone with children and we had no water at all in the house. He very quickly identified the problem and fixed it. The price he charged was extremely reasonable - actually it almost made me think I needed to pay him more for treating us like such a priority even though he had a very busy day. I know that we will definitely want to do business with Paul - Highlands Water (Califon) again and of course we are now loyal to ServiceMagic.