Total House Cleaning

Good! It turned out fine. They did a very nice job. Very professional. I think they had two people. I think it was a 4 hour job. They last time they were there, then they had one person for 2 hours. The workers were very nice. They did what we ask to do.

Everything went great the ladies do what you ask and when and if there was a problem, Besty made sure it was taken care of.

They did okay. They were pretty good. I was told they were going to come with their own cleaning products and there are some cleaning products they didn't come with that they realized I needed to have, so that was frustrating. They sent 2 girls, one really needed a lot of guidance in what to do and how to do it from the other girl which took away the other girl's time in the bathroom. I felt as if the girls were trustworthy. They were only there for 4 hours.

They did a pretty good job. It went pretty well. Quality is good. I think they were on time. They were very detail oriented, they really got into cleaning all the areas. I don't really have any dislikes.

I have been using Total House Cleaning now for almost 4+ years and I should say they are one of the best cleaners I have ever had. They are Punctual, organized, clean, and on top of it all the most important thing I value is they are trust worthy. I leave my keys with them or do not have to monitor them. They come timely do their work with quality and leave. The Organizer or the owner of this cleaning service Betsy is very prompt in responding to questions, requests and scheduling services in time frames accommodating to the customers. I would definitely refer and recommend their services if you are looking for any referral.

All areas are covered and completed. Where there are issues the vendor takes special care to complete to purchasers (and vendors) satisfaction. Example is new kitchen tile floor with hairline grout tile separation. Vendor took extra care including hands and knees scrubbing to get PERFECT results.

Betsy's staff is great. They clean every corner. My floors never looked so clean. I am so happy that I finally bit the bullet and started this service a year ago. My house is spotless which leaves me time to do other things that I enjoy. They respond to changes in schedule quickly and always send reminders. Prior to starting, Betsy met with me, told me what products worked best for my house, discussed with me as to exactly what my needs were and places I didn't want the staff to clean. This service has been an incredible relief to me. And their prices are very reasonable. Worth the call.

The cleaners that come to my home are very professional and trustworthy. If I need to switch a date, they are always very accommodating. I have 2 dogs and 3 young children, so there is definitely a lot to clean and they do a wonderful job. They always make the kids' beds a special way with their stuffed animals and my kids love that. They usually come at the same time each week, which is helpful because my husband works from home. I would highly recommend Total House Cleaning.

We have been very happy with their services for over 2 1/2 years. They work efficiently, and when I arrive home house is thoroughly cleaned. It smells clean! When I did have question or concern , Betsy was always quick to respond and help us out. It has been a great experience working with THC and I'm happy to recommend the company to others.

They were prompt, and efficient. They always take all the garbage and trash out. the bahtrooms and kitchen were sparkling.

Scheduling could do better. The 2 ladies did a good job in cleaning.

The girls that came over broke our swiffer steam cleaner and did not feel the need to tell us. When I called Betsy (the owner) to inform her she told me that she doesn't train her employees to use the steam cleaner and therefore she cannot be held responsible for their actions. No apology and no help whatsoever. This is one of the absolute worst experiences that I have had with a cleaning company. The owner is full of lame excuses and will not responsibility when wrong. Will never work with them again.

They arrive on time, they are very courteous and they do an exemplary job.

My first experience was a purchase made in Jan 2016 for a one time house cleaning for $110. At the time, she was also advertizing a 5 time house cleaning packager for $470.00 at Angie's list. With her consent I asked if I could get the Angie's list discount, to which she agreed to. During the next few sessions she would not give us a time in advance when I could expect the cleaners to arrive, in-spite of asking her beforehand. After the 4th service on 29th April, she claimed that the package deal was complete. I had to write emails and communicate with her multiple times before she admitted that she owed a last service in May before the order was complete. I have decided to not continue with her service any longer. Found the way she deals with clients very unprofessional. She should never have posted the package offer if she wasn't willing to honor it in the first place.

It went fairly well. butI have had another persons girls clean for 21/2 hours for $80.00 . They were really good and more experienced.

It was average. You can purchase extra hours if you want but I didn't do that. I think I've used them before but these two particular people were not as good. I would use them again, I would just ask to not have the same people back again. I think they could improve by having a team to check the work of their people periodically and make sure they are all of the same caliber. They spent forever in the kitchen and we have a tiny kitchen. They had cleaned the entire inside of the oven by hand and it has an automatic cleaner thing and it said in the Big Deal if you want us to clean inside the appliances let us know because that's not part of what we do but when I went in there she'd already spent 40 minutes cleaning the oven. And then the floors, I don't think they mopped the floors, they just swept them.

The girls were friendly and hard working. Very thorough.

The girls were late which can be expected in this type of business but once they got to my house and worked hard for two hours, they did a good job cleaning all areas and they were very pleasant. Will definitely use in the future

Betsy was able to schedule a crew of 2 within one week of initial contact. They had limited time to complete the cleaning due to our scheduling issues, but were able to address the areas that were most visible efficiently and quickly. Will be using them again in the near future to assist with cleaning in our permanent residence.

Very well. Two workers showed up promptly. We walked through house and discussed what needed to be done. They finished the job in two hours. They did a vey good job.

The advertised deal was $100 for 4 hours of cleaning but in actuality was 2 hours for 2 cleaners. This wasn't made clear until after the deal was paid for but I was called before scheduling and told of this and It didn't really bother me at all. The actual cleaning seemed to go by very fast but it was fairly well done. We have a 4 bedroom 2 full bath. The cleaners as agreed focused on the kitchen the living room and both bathrooms and would have started on the bedrooms but they were at the end of their 2 hours. I was pleased with the service it was inexpensive and quality work I'll likely be using them again in the future.

Wife there the whole time,thought a good job was done. Time wise some details not done but overall she was quite satisfied

Efficient, thorough, pleasant, detail-oriented cleaning staff. Always pleased with their work.

I recently moved to the area and struggled to find a cleaning service that I was happy with until I found Total House Cleaning. Betsy came for the initial estimate and was very professional. She was clear in what supplies and equipment were needed as you supply all products but they have some preferences to have on hand. The team comes every other week and does a very thorough job. I crate my dog when they come because he is afraid of the vacuum and freaks out a bit but he does fine with them otherwise. Betsy encourages you to text her or leave a note if you have a special request. I recommend Betsy and her staff they are great.

We use this service twic a month, reliable, trustworthy, punctual and reasonably priced.