About us
Business highlights
16 years of trusted experience
Veteran Owned & Operated
Services we offer
Services we don't offer
Amenities
Warranties
YesAccepted payment methods
Photos of past projects
Reviews
4.7110 Reviews
Showing 76-100 of 110 reviews
06/2016
appliance repair
+ -1 moreunknown
Description of Work: Serviceman was terrific!
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Yes, I recommend this pro
$200
Angela A.
05/2016
appliance repair
+ -1 moreunknown
Description of Work: Took apart the dryer and cleaned out inside the dryer
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Yes, I recommend this pro
$85
Maureen F.
05/2016
appliance repair
+ -1 more.
Description of Work: The repairman came on time, took care of my dryer quickly, had the parts right on the truck. I will definitely call him again!!!
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Yes, I recommend this pro
Michael Y.
03/2016
appliance repair
+ -1 moreunknown
Description of Work: Luckily the problem with my dryer was a minor one, and the tech had the parts on his truck. He also gave me some great advice to prevent this problem from recurring.
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Yes, I recommend this pro
$178
Virginia A.
03/2016
appliance repair
+ -1 moreunknown
Description of Work: Replaced broken glass on oven. They did a great job. They asked me to email a picture of the oven along with the make and model. Then they ordered the part and in a few days came and repaired it in less than an hour. They were professional, polite and very competent. I had used them in the past before this service call, and I will use them in the future.
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Yes, I recommend this pro
$150
Elizabeth S.
02/2016
appliance repair
+ -1 more.
Description of Work: Charged $85 to come look at refrigerator - the repair man was nice enough the first visit - was here for 5 minutes and confidently said "it's the computer, we can order the part and come back" - we say OK. He comes back the next week, installs the new computer and it still didn't work. Now he tries to say it must be the compressor and they can't address this issue. My husband tells him to take out the computer, take it with him, we aren't paying for it since that wasn't the issue. The repairman gets very angry, arguing with him for a long time, eventually (after much hassle) removes the computer and leaves. Never admitting he made a mistake or apologizing. I mean, no one is perfect, everyone makes mistakes - we would have written a good review if he tried to fix it, couldn't, explained the issue and left, but instead he was so argumentative that it was insulting. Note to Any potential customer - try to find a different company!!!! We ended up getting a new refrigerator after this whole mess.
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$85
Response from Pitstop Appliance Repair
Christopher K.
02/2016
appliance repair
+ -1 moreunknown
Description of Work: New clothes washer, they helped us select, installed new and removed old. We're very happy with the machine, and found the service they provided to be flawless. Nice to buy from someone other than the big box guys.
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Yes, I recommend this pro
$700
Edith W.
11/2015
appliance repair
+ -1 moreunknown
Description of Work: They diagnosed the problem as a freezer temperature indicator. Promptly foxed the problem.
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Yes, I recommend this pro
$180
Robert K.
10/2015
appliance repair
+ -1 moreunknown
Description of Work: Evaluated range performance, diagnosing stovetop burner problems and gas line feed in oven. Ordered parts and returned for 2nd visit for completion. |Outstanding supplier; thorough, communicative, articulate, professional. |Will utilize this vendor for all future appliance repair needs.
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Yes, I recommend this pro
$300
Lynda B.
08/2015
appliance repair
+ -1 moreunknown
Description of Work: the service man was punctual, polite, knowledgeable and completed the job with no additional issues....would definitely use again.
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Yes, I recommend this pro
$400
David M.
07/2015
appliance repair
+ -1 moreunknown
Description of Work: Excellent in all ways they will be our appliance service company in the future. We have lived in this home 60 years this was the best service experience of all.
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Yes, I recommend this pro
$200
Kim S.
07/2015
appliance repair
+ -1 moreunknown
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Yes, I recommend this pro
peter C.
06/2015
appliance repair
+ -1 moreunknown
Description of Work: They mis-diagnosed the problem.
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$80
Response from Pitstop Appliance Repair
Gary H.
06/2015
appliance repair
+ -1 more.See Above Comments!
Description of Work: Had difficulty with my Maytag Dishwasher cleaning my dishes and a large amount of calcium buildup. He triaged the problem finding that the water line was not open enough to allow the water to flow at full force. He also suggested that I get a calcium removing dishwasher cleaner like JET DRY for the calcium. Since I have city water he suggested that I contact my plumbing company about installing a calcium filter unit next to my water meter in the basement. Great advise! Only charged me for the initial service call plus NJ sales tax. I am very pleased with JOSH'S professionalism! Gary W. Habelitz
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Yes, I recommend this pro
$85.55
Steven J.
06/2015
appliance repair
+ -1 moreunknown
Description of Work: He Washer repair
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Yes, I recommend this pro
Nena G.
04/2015
appliance repair
+ -1 more.
Description of Work: .
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$500
Lynn M.
03/2015
appliance repair
+ -1 moreunknown
Description of Work: The gentleman showed up on time, explained everything he was doing to find the problem (a leak in the washing machine) and he fixed the problem. He was knowledgeable, professional and nice. The problem was fixed without extra parts and I was charged the price of a visit, plus tax.
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Yes, I recommend this pro
$85
Maureen F.
03/2012
appliance repair
+ -1 moreI called on a weekend, and they got back to me via email. The technicians were very prompt, efficient, arriving when they said they would. They told me exactly what it was going to cost and the price seemed fair. They had to come back since they had to order a part. They fixed the problem and it was a very positive experience overall.
Description of Work: They fixed my washing machine.
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Yes, I recommend this pro
YOGITA N.
03/2012
appliance repair
+ -1 moreThe experience was good overall. The technician did show up half an hour late, but he called to let us know. He identified the problem quickly, and then quickly fixed it. Since then, we haven’t had any problems!
Description of Work: There was some leakage in our fridge, which was taken care of.
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Yes, I recommend this pro
laura N.
03/2012
appliance repair
+ -1 moreThey’ve been a good company to work with! They’re friendly and quick.
Description of Work: I usually call them when my large appliances i.e. washing machine, dryer, refridgerator breaks! The last visit, they fixed my Viking refrigerator.
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Yes, I recommend this pro
Monique K.
03/2012
appliance repair, wells
+ 0 moreI plan on using this company! Kip was very helpful, and he did a lot of research on what I was asking him about. He was prompt, and I would highly recommend them!
Description of Work: They provided an estimate for a sump pump replacement.
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Yes, I recommend this pro
Stacey G.
03/2012
appliance repair
+ -1 moreWe were very happy with their services! We had called Sears first, since we’ve used them in the past, along with a few other repair services, but we went with Pit Stop because they had online scheduling and they guarantee same-day/24 hour service. The other places would’ve had us wait several days. The technician arrived on the same day, was very knowledgeable and pleasant to deal with. He did the work quickly, explained to me why that part had broken and gave advice on how to prevent the problem in the future. Their prices were very reasonable. I would 100% go to them first if we were ever in a similar situation.
Description of Work: Our washing machine stopped draining water, which they repaired.
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Yes, I recommend this pro
J Wayne Suggs I.
03/2012
appliance repair
+ -1 moreOverall, the experience was okay. The technician arrived on the same day, which was good. Two months later, the dryer went out, so I ended up having to purchase a new one.
Description of Work: They fixed something that was wrong with my dryer.
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Yes, I recommend this pro
Response from Pitstop Appliance Repair
Alan B.
02/2012
appliance repair
+ -1 moreAs described in accurate detail on Pit Stop's website, and by the reviewers on Angie's List, the work was excellent, but the price is not the lowest around. We could have purchased a brand new, comparable replacement dryer for $375, but instead ending up paying $285 to repair the old one, saving us around $100 in the process. I just hope the repair lasts another 10 years, proving this to be a good decision! All and all though, a really great job, great quick and timely service, all at a fair price. Only wish the price were a bit lower...in all fairness, I guess if we had a newer-fangled modern dryer ($1000 type), the $285 wouldn't have seemed so high!
Description of Work: The reviews on Angie's List for Pit Stop were dead-on accurate. They did a great job, were punctual, explained the repair, and performed the repair on our 10-year old gas dryer to our satisfaction. It needed the usual wear items replaced (belt, bearings, etc.)
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Yes, I recommend this pro
$285
Response from Pitstop Appliance Repair
Christopher M.
01/2011
appliance repair
+ -1 moreOne reason I selected Pitstop was for their convenient scheduling over the website. The technician was very knowledgeable and professional and arrived promptly for all visits - three in total. The first visit was to diagnose washer and dryer problems ($85), and to replace the moldy door boot with a replacement part I had ordered. The cause of low dryer efficiency wasn't clear because our dryer vent had become clogged, so follow up visits were required for the washer door latch (parts had to be ordered) and dryer in the event the problem persisted after the duct was cleaned. Despite cleaning of the duct (which was very clogged) our dryer still failed to heat properly, so the second visit was to replace the dryer coil which fixed the problem. The third visit occurred two days later to replace the door latch, and the work was done promptly and successfully. The cost ended up being fairly high because 3 visits were necessary. If the door latch part had been available immediately or our duct hadn't been clogged, the total cost would have been below $400 instead of $470.
Description of Work: Maytag washer: replaced door boot (to remove mold) and replaced faulty door latch Maytag dryer: diagnosed low drying efficiency and replaced coil
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Yes, I recommend this pro
$470
Response from Pitstop Appliance Repair
Contact information
5 Lyons Mall 197, Basking Ridge, NJ 07920
http://www.pitstopappliancerepair.com/Service hours
Sunday:
ClosedMonday:
9:00 AM - 5:00 PMTuesday:
9:00 AM - 5:00 PMWednesday:
9:00 AM - 5:00 PMThursday:
9:00 AM - 5:00 PMFriday:
9:00 AM - 5:00 PMSaturday:
ClosedLicensing
Insured
No License Required for Trade
Trade License Locale
New Jersey
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair
FAQ
Pitstop Appliance Repair is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Pitstop Appliance Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Pitstop Appliance Repair does not offer free project estimates.
No, Pitstop Appliance Repair does not offer eco-friendly accreditations.
No, Pitstop Appliance Repair does not offer a senior discount.
No, Pitstop Appliance Repair does not offer emergency services.
Yes, Pitstop Appliance Repair offers warranties.
Pitstop Appliance Repair offers the following services: Repair Service on all major appliances, whirlpool, maytag, kenmore, jenn air, kitchen aid, ge, caloric, lg, frigidaire, magic chef, sears and beyond to include fisher paykel, bosch, viking, asko, marvel, scotsman, u-line, thermador, miele, sub-zero, the list goes on and on, washer repair, dryer repair, oven repair, cooktop repair, refrigerator repair, dishwasher repair & freezer repair.
Blenders, hot water heaters, furnaces, radios, televisions, lawnmowers, snow blowers, coffee machines, printers, copy machines & lawn sprinklers.
Contact information
5 Lyons Mall 197, Basking Ridge, NJ 07920
http://www.pitstopappliancerepair.com/Service hours
Sunday:
ClosedMonday:
9:00 AM - 5:00 PMTuesday:
9:00 AM - 5:00 PMWednesday:
9:00 AM - 5:00 PMThursday:
9:00 AM - 5:00 PMFriday:
9:00 AM - 5:00 PMSaturday:
Closed