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Pitstop Appliance Repair

Appliance Repair

About us

Schedule your appointment any time directly from our website- www.PitstopApplianceRepair.com If you need to contact us, please use our email- Service@PitstopAppliance.com, not the Angie's list message system. We are a local in-home appliance repair company, known for great service in Basking Ridge NJ & surrounding areas. Pitstop Appliance Repair was formed by hard working individuals who, after many years working for other companies, realized together they could offer better service than the 'industry standard'. No more waiting a week for an appointment. No more taking an entire day off work. Appointments to fit your schedule. Technicians who are knowledgeable and will take the time to explain what is happening with your appliance and what can be done about it. We employ United States Military Veterans.

Business highlights

16 years of trusted experience
Veteran Owned & Operated

Services we offer

Repair Service on all major appliances, whirlpool, maytag, kenmore, jenn air, kitchen aid, ge, caloric, lg, frigidaire, magic chef, sears and beyond to include fisher paykel, bosch, viking, asko, marvel, scotsman, u-line, thermador, miele, sub-zero, the list goes on and on, washer repair, dryer repair, oven repair, cooktop repair, refrigerator repair, dishwasher repair & freezer repair.

Services we don't offer

Blenders, hot water heaters, furnaces, radios, televisions, lawnmowers, snow blowers, coffee machines, printers, copy machines & lawn sprinklers.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7110 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
9%
3
4%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 101-110 of 110 reviews

Terri M.
02/2015
4.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Laurie R.
02/2015
4.0
appliance repair
  + -1 more
unknown
Description of Work: Turned out that there was a second switch between the circuit breaker and the dishwasher so it did not need a repair. Found out while it was open that it was wired incorrectly (no strain relief) and needed to be grounded. The technician recommended that I call an electrician. I took care of it myself. Technician was very polite and helpful. I would use the service again although I did feel that the cost to have a technician open my dishwasher was a little high. But it was the cost agreed upon when I made the appointment.

Rating CategoryRating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$80

Response from Pitstop Appliance Repair
We are happy that you were able to resolve your issue with the wiring. We feel it is unfair to give us a bad rating on price, when all you paid was the service call- which you admit you were aware of and agreed to in advance. Just like a doctors office visit charge- and they don't drive to your house!

Edward B.
08/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: They were fantastic. Washer broke and I scheduled an appointment on line for the very next day. Did not have to block out half a day two weeks down the road :) Came at the time of appointment and were fantastic!! Unfortunately could not fix my washer-it would have cost more than what a complete new one would have cost just due to parts. They actually told me it wasn't worth it and even suggested a brand to look into that was more reliable. They do not sell appliances and had no cause to give me advice other than great customer service. Thanks so much!! |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Terence P.
06/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: The repairman came out to look at my dishwasher which was on the fritz. He arrived next day as scheduled. The repairman was very knowledgeable and thorough. They provided me w/ a repair estimate the following day as promised. Very smooth experience. They were a little expensive, but that was in part b/c I opted for the last time slot of the day for which they charge a premium. Overall, though, very pleased with this outfit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

William R.
02/2014
5.0
appliance repair
  + -1 more
.
Description of Work: Fixed refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Diane C.
01/2014
5.0
appliance repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

John B.
06/2013
5.0
appliance repair, small appliance repair
  + 0 more
unknown
Description of Work: The best repair service I have ever had. Why? Great on-line site for scheduling your appointment. NO SURPRISES! You know the price before they come. They come on time. And they fix it (our dishwasher). The price is as quoted. They understand service.
Rating CategoryRating out of 5
Yes, I recommend this pro

John S.
03/2013
5.0
appliance repair
  + -1 more
nocharge
Description of Work: I owne a Viking range and tend tobe quite expencive to get parts for and have repairs done. I explained what the problem was on their web page and when the tech arrived he had the part in hand! Tthere was a second issue and a part had to be ordered as it was model spacific there was no service charge for the follow up visit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Karen B.
03/2012
5.0
small appliance repair
  + -1 more
46
Description of Work: Contacted them about a malfunctioning dishwasher. They were prompt and tried to repair it. The repair didn't work and they came back and found that it needed a part based on information they did not have the first time they came. They researched the price of the part which is no longer being made so it is quite expensive. We will be buying a new dishwasher instead.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Douglas H.
03/2012
5.0
appliance repair
  + -1 more
unknown
Description of Work: They attempted to fix a refridgerator for me. The problem wasn't fixable, but they did the best they could've done.
Rating CategoryRating out of 5
Yes, I recommend this pro

Contact information

5 Lyons Mall 197, Basking Ridge, NJ 07920

http://www.pitstopappliancerepair.com/

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

No License Required for Trade

Trade License Locale
New Jersey
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair

FAQ

Pitstop Appliance Repair is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

Pitstop Appliance Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Pitstop Appliance Repair does not offer free project estimates.
No, Pitstop Appliance Repair does not offer eco-friendly accreditations.
No, Pitstop Appliance Repair does not offer a senior discount.
No, Pitstop Appliance Repair does not offer emergency services.
Yes, Pitstop Appliance Repair offers warranties.
Pitstop Appliance Repair offers the following services: Repair Service on all major appliances, whirlpool, maytag, kenmore, jenn air, kitchen aid, ge, caloric, lg, frigidaire, magic chef, sears and beyond to include fisher paykel, bosch, viking, asko, marvel, scotsman, u-line, thermador, miele, sub-zero, the list goes on and on, washer repair, dryer repair, oven repair, cooktop repair, refrigerator repair, dishwasher repair & freezer repair.
Blenders, hot water heaters, furnaces, radios, televisions, lawnmowers, snow blowers, coffee machines, printers, copy machines & lawn sprinklers.

Contact information

5 Lyons Mall 197, Basking Ridge, NJ 07920

http://www.pitstopappliancerepair.com/

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed