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Window Genie of Northwest New Jersey

Window Cleaning, Pressure Washing, Gutter Cleaning,

About us

Window Genie provides both residential/commercial window cleaning, house/roof washing, deck cleaning/sealing, concrete cleaning/sealing, gutter cleaning, carpet cleaning and solar/safety security window films. All technicians are trained, uniformed and background checked, fully insured and work directly for the company. Proud member of the IWCA (International Window Cleaning Association) Payment is due upon completion.

Business highlights

25 years of trusted experience

Services we offer

Interior/Exterior Window Cleaning, Mirror Cleaning, Screen Cleaning & Repair, Exterior House Washing, Roof Washing, Concrete Cleaning/Sealing, Deck/Fence Cleaning/Sealing, Gutter Cleaning, Gutter Resecuring, Dry Clean Carpet Cleaning, Safety/Security Solar Window Tinting & Holiday Lighting.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

7%



Accepted payment methods

Check

Photos of past projects

Reviews

4.7130 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
8%
3
3%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 51-130 of 130 reviews

Sharmey S.
04/2014
5.0
upholstery cleaning
  + -1 more
Went well. Technician called 20 minutes prior to arrival and was on time. Was punctual and explained that not all stains would come out. Even asked for a sheet to lay the damp cushions so it didn't affect the floors. Overall nice work.
Description of Work: Sofa and Loveseat Cleaning

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Vincent J R.
04/2014
5.0
pressure washing, window cleaning
  + 0 more
They were on time and professional will use them again. Plan to have them power wash and seal the deck later this summer.
Description of Work: Cleaned all windows and screens inside and out. Also power-washed the house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$371

marylou M.
03/2014
5.0
window cleaning
  + -1 more
Cleaned windows and screens total large 2 story house. Very clean and neat. Polite workers. Planning on using them again.
Description of Work: I used WINDOW GENIE OF NORTHWEST NEW JERSEY.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Richard R.
03/2014
5.0
carpet cleaners, upholstery cleaning, window cleaning
  + 1 more
It was amazing how quickly the work was done and what a difference it made in the upholstery, especially. We plan to keep Window Genie not only as our window washers, but also as carpet and upholstery cleaners from now on.
Description of Work: This is the company that has been washing our windows in the spring for years. This time, we decided to have them shampoo our carpeting (4 rooms, a long hall, and a lot of stairs) and also a couch, two chairs, and an ottoman.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Iris F.
03/2014
2.0
window cleaning
  + -1 more
The window cleaning was nothing special. Could have done the same thing on my own for the quality of work performed. The windows still had hard water marks and they looked the same after a few days. I hired a professional to do a better job than I would normally do and specifically asked to have the water marks removed. But that went out the window along with my money! During the window cleaning they splashed dirty water on the walls and carpet beneath the windows. Felt like the workers were just rushing through the job. I had to go back and clean up after the cleaning co. Not worth the money. Invest in good glass cleaner!
Description of Work: Hired the company to clean windows,sills and screens.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0


Response from Window Genie of Northwest New Jersey
[member name removed] My apologies to the unsatisfactory work that was supposedly performed, however we never received a phone call regarding your dissatisfaction, had we heard from you would we absolutely would have made things right. We have been around for 15 plus years and we grow through our customers, so had we been notified it would have been made right. We are 100% SATISFACTION GUARANTEED, its on all of our information.

Christina F.
03/2014
5.0
window cleaning
  + -1 more
They are professional and courteous always prompt. I have been using window genie for more then 10 years. The men do a beautiful job are very polite neat and quick. I wouldn't use any other window company.
Description of Work: Wash windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Steven J.
03/2014
5.0
gutter cleaning, window cleaning
  + 0 more
Have used this Window Genie happily for several years.
Description of Work: Windows inside and out. Flush gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Nancy G.
03/2014
5.0
ceramic tile, deck cleaning, window cleaning
  + 1 more
I have worked with Window Genie for years. They do an excellent job. They are very responsive and responsible. I would highly recommend them.
Description of Work: I have used them for our windows, deck cleaning and steam cleaning of bathroom tiles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$369

Jurgen F.
03/2014
5.0
window cleaning
  + -1 more
We have a relatively big home and therefore a lot of windows, skylights, doors with a a lot of glass surface and it takes them several hours to go through with everything. We always have the same team of two window washers who proceed very carefully and make sure there is no spillage and no mess. Windows are very clean, no streaks. We are very satisfied
Description of Work: Washed all the windows, screens and grids

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Window Genie of Northwest New Jersey
Thank you [Member name removed]. Look forward to seeing you this spring. I have you down for the chandeliers to be cleaned as well.

Jacqueline P.
03/2014
5.0
window cleaning
  + -1 more
They did a great job. The price was good.
Description of Work: We used Window Genie of Northwest New Jersey. They cleaned the inside and outside of my windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DEBPRAH G.
03/2014
5.0
window cleaning
  + -1 more
They’re fine and I had them for a couple of years. They are very good.
Description of Work: Window Genie cleaned my fifty windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jerry G.
03/2014
5.0
window cleaning
  + -1 more
They were very good, and I would certainly recommend them. I will use them in the future.
Description of Work: We used Window Genie of Northwest New Jersey. They did windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Alan B.
03/2014
3.0
window cleaning
  + -1 more
The service was okay. The quality of work was not good, not bad. The price of the service was reasonable. I would use them in the future.
Description of Work: I used Window Genie of Northwest New Jersey. They cleaned the windows.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro

Todd S.
03/2014
5.0
window cleaning
  + -1 more
They do great work. They have been doing our windows for the past 5-10 years, and they do it every spring. The price is reasonable. I have known the owner my whole life. They are great and they are in the are. I plan to have them here as soon as the snow gets out of here.
Description of Work: We used Window Genie of Northwest New Jersey. They clean our windows inside and out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Tawfik K.
03/2014
5.0
security windows
  + -1 more
They did a good job. They were very professional. They did a good job. The price was a little on the expensive side, but they did a good job. They were very responsive, and punctual.
Description of Work: I used Window Genie of Northwest New Jersey. I have 2 sky lights, and they covered them with a film that would stop the UV light from coming in.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Peter H.
03/2014
5.0
window cleaning
  + -1 more
They were very thorough. They did the job very well.
Description of Work: I used the services of Window Genie of Northwest New Jersey. We had them washed our 42 windows inside and out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Michael G.
03/2014
5.0
carpet cleaners, upholstery cleaning, window cleaning
  + 1 more
It's a very good quality company. I would give them an A+ for what they did. I thought it was a fair price.
Description of Work: Window Genie of Northwest New Jersey did some carpet cleaning, window cleaning and some other floor cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anthony D.
03/2014
5.0
upholstery cleaning
  + -1 more
They were great! They cleaned my sofa. I had not used them before. They did a really good job. They were impressed that my sofa was not as dirty as I thought it was. I was very pleased with them. They arrived on time and did what they said they were going to do. They didn't do anything extra that I hadn't requested, that they could charge me for. So it was really good. I believe the pricing was something very reasonable.
Description of Work: Window Genie of Northwest New Jersey did furniture cleaning for me sometime last year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathleen V.
03/2014
5.0
deck cleaning, house painters, pressure washing
  + 1 more
The service was good. They were better priced than anyone that I had gotten a quote from, they did a good job, and I would hire them again.
Description of Work: We used Window Genie of Northwest New Jersey. They power washed my house and my deck, and then they painted my deck.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Edward B.
03/2014
5.0
security windows
  + -1 more
The service worked out well. I didn't compare the price with anybody else, they came in, gave me a quote, and that was fine. The quality of work was good. I would use them again in the future.
Description of Work: We used Window Genie of Northwest New Jersey. They did the filters on my door. I have a sliding glass door, and the sun coming through was too strong, and they took off the filter that was put 20 years ago, and put a stronger one. It is like a film.

Rating CategoryRating out of 5
quality
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$300

Sandra C.
03/2014
5.0
window cleaning
  + -1 more
I am happy with them. I have recommended them to other people already. The price was fair. I was very pleased with it. I intend to use them in the future.
Description of Work: I used Window Genie of Northwest New Jersey. They cleaned my windows inside and out and my screens.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Charles J. M.
03/2014
5.0
gutter cleaning
  + -1 more
I like them, they were very good. Their price was very reasonable. They were fantastic. I will use them in the future, I was trying to find their name to call them.
Description of Work: We used Window Genie of Northwest New Jersey. They took a bird's nest out for me, and they cleaned my gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elizabeth A S.
03/2014
5.0
pressure washing, roof cleaning, window cleaning
  + 1 more
He was very good. He did a very good job. His prices are very good. The only reason I didn't take him in the fall was simply because he doesn't take credit cards. I was doing my basement and having my house power-washed. There was so much I was doing. I had to put it on the credit card. It's the only downside. He is very thorough. I can only say nice things about him. He was very responsive. He was very punctual.
Description of Work: Window Genie of Northwest New Jersey cleaned the all windows my son's restaurant and he had done my house before. They power-washed the whole place along with the vinyl siding. He power-washed the whole roof and the siding which was very dirty especially over the porch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Virginia M.
03/2014
4.0
window cleaning
  + -1 more
The experience was fine. They did a good job, and they were professional. It was recommended by a friend of mine, and the price was reasonable.
Description of Work: I used Window Genie of Northwest New Jersey. They cleaned the windows.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Robert C.
05/2013
5.0
window cleaning
  + -1 more
I found this company by searching on line and checking Angies List for recommendations. I chose the Sussex County branch and called and spoke to the owner, Steve Sarafin, and he quoted me a fair price by me explaining how many windows i needed cleaned. He was very good at explaining exactly what was entailed and indicated that he could fit me in this week. He had no problem coming down to Essex County, NJ and said he goes all over Northern NJ. I didn't know what to expect and was alittle nervous at how good of a job they would do. Well, the truck pulled up to my house close to on time and the two workers introduced themselves and did a walk around my house with me and scoped out their work. They were extremely professional and courteous at all times. They began working and weren't interested in rushing through the job or cutting any corners to complete it. They were working on my house as if it were their own home. I was so impressed at how neat and thorough they were. They even wore booties on their shoes to protect my carpets from dirt. The whole job took about 4 hours and i was extremely pleased at the whole process. I would definetly recommend Steve Sarafin's Window Genie of Sussex Company for any window cleaning services or for any or the other services he provides. Great Company.. Keep up the great work!!!!
Description of Work: I had 17 double hung windows cleaned, 1 very large picture window cleaned , all storm windows cleaned, sliding door cleaned, 8 garage windows on two garage doors cleaned. All this was done for inside and outside of windows. They also cleaned all of the storm window tracks and window sills.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Contact information

723 Route 206, Andover, NJ 07821

http://northwest-nj.windowgenie.com/

Service hours

Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
8:00 AM - 2:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Window Cleaning,
Pressure Washing,
Gutter Cleaning,
Deck Maintenance,
Roof Cleaning,
Screen repair,
Carpet Cleaning,
House Cleaning,
Upholstery Cleaning,
Windows - Safety & Security Film,
Ceramic Tile,
Exterior Painting

FAQ

Window Genie of Northwest New Jersey is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:30 PM

Tuesday: 8:00 AM - 5:30 PM

Wednesday: 8:00 AM - 5:30 PM

Thursday: 8:00 AM - 5:30 PM

Friday: 8:00 AM - 5:30 PM

Saturday: 8:00 AM - 2:00 PM

Window Genie of Northwest New Jersey accepts the following forms of payment: Check
Yes, Window Genie of Northwest New Jersey offers free project estimates.
Yes, Window Genie of Northwest New Jersey offers eco-friendly accreditations.
Yes, Window Genie of Northwest New Jersey offers a 7% senior discount.
No, Window Genie of Northwest New Jersey does not offer emergency services.
Yes, Window Genie of Northwest New Jersey offers warranties.
Window Genie of Northwest New Jersey offers the following services: Interior/Exterior Window Cleaning, Mirror Cleaning, Screen Cleaning & Repair, Exterior House Washing, Roof Washing, Concrete Cleaning/Sealing, Deck/Fence Cleaning/Sealing, Gutter Cleaning, Gutter Resecuring, Dry Clean Carpet Cleaning, Safety/Security Solar Window Tinting & Holiday Lighting.

Contact information

723 Route 206, Andover, NJ 07821

http://northwest-nj.windowgenie.com/

Service hours

Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
8:00 AM - 2:00 PM