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"This company wasted several weeks of our time without providing a sufficient apology or explanation. They initially scheduled service while asking in a voicemail if I wanted to base the estimate on the detailed specs in my email or if I preferred to have the owner walk through. I followed up within 2 business days to confirm the date at the end of July and mentioned either option would be okay with me, but I wanted to confirm whether my specification was sufficient with the owner as I felt there were some non standard parts involved. I patiently waited and followed up from time to time. This is the full timeline: June 30 at 4:18 p.m.: I called. The owner (Evan) picked up and mentioned the company was finishing up for the day and just taking emergency calls then, while adding that his secretary would follow up with me the following week. I mentioned that I sent an email the same day with a full breakdown of the work. July 6, 1:48 p.m.: The secretary left a voicemail to confirm a July 26 appointment with an arrival time of 8:15 a.m. and sent an email to confirm the scheduled date and time. In the voice mail, I was asked to follow up to see if I wanted an in-person estimate or if an estimate based on my email specs was sufficient. July 10, 11:41 a.m. I called to follow up, but received an automated message indicating the number has calling restrictions that prevented completion of my call. I followed up via email (below). July 11, 2:47 p.m.: I sent a text message to a 978 area code number, which seemed to be the number that the main number forwards to, to confirm receipt of my email while mentioning the automated message issue. July 12, 10:22 a.m. I called to follow up as I did not receive a response to the email. I wanted to make sure they knew I confirmed the date and time, and I wanted to discuss the estimate options. I immediately received a text message back from the 978 area code operated by the secretary, adding that she was on another call. I did not receive a call back that day. July 14, 9:23 p.m. I followed up via text message, asking when would be a good moment to catch up regarding the upcoming work. I received a call back from the secretary at 9:30 a.m. I summarized my July 6 email. The secretary indicated she would get back to me that day after discussing the project with Evan. I did not hear back. ** July 18, 9:54 p.m.: followed up again over email for when the team arrived the following day while providing the above breakdown so they understood my frustration from a customer perspective. July 19, 7:55 p.m.: I received an email from the owner indicating he cancelled the appointment while being sorry that our communication has not met your expectations, which I felt was interesting as the lack of communication would be frustrating to any customer, and his response incorrectly suggested that it was just my expectations at issue. Frankly, when a company commits to a job, they should always follow up. I emailed the owner back right after and asked for clarification, but I never received one. I should note that this electrician has worked for me before. I was overall happy with the service, with some caveats. On a job at my new residence, they installed new outlets as some existing outlets installed by someone else prior had safety concerns. During the install, I noticed that some new outlets were not as eye-level as they were before (this was not an issue with the available leeway around the outlet, as there was some). I asked one of his installers nicely if some could be moved a bit to be eye level, and the owner (Evan) overheard this and announced that this was a safety visit and not a cosmetic one. This did not make sense to me."

"He answered all my questions and performed the needed work in a timely manner.Will use him again."

"They were very professional and went far beyond what I expected. I'm am an architect and paying attention to detail is very important to me. I was very impressed and would highly recommend them to anyone. C D Calhoun"

"MJS Installed my new Generator, Gas piping, gas stove and telescopic downdraft kitchen vent. every aspect of the system installation was on point. in meeting the building inspector, he noted that this company has always preformed they installations to code and safety highly recommend MJS all techs and office staff always kept me informed"

"There is not a category for this project.. a shower head cartridge replacement. The cost on the flat rate for Paul the Plumber $969. This flat rate price is way above anyone else who would perform this job. There were no complications involved but the cartridge had to be picked up from another truck. I have learned from other plumbers with a good reputation that the cost should be around $400 without complications which mine was. "

"This was a home run for Cornerstone! Incredible service from start to finish! This was a complete Central AC install including installing all new ductwork. Andy & Britt were incredible. They were on time every day, and very personable. The job they did was great but I also appreciated how it looked. They took the time to tie up all the duct tubes so it was tidy and clean looking in the attic. This was a multi-day install, and there was constant communication on the schedule so I always knew when to expect them. The 2 electricians - Rick & Jeremy were the same. Very relatable and personable, on time and professional. They took care of the electrical install and also tidied up some other wiring. Front office was very professional and courteous, and consistently checking in on the job. Incredibly blown away by the amazing job the entire company did! I would recommend them 1000 times over! Great job to everyone!"

"Awesome job!"

"Matt and all his team are top notch. I have Preferred Electrical perform work for both my business and home, they are trustworthy and provide a high quality service and final installation. All electrical wires and locations are clearly marked thoroughly and complete, with the utmost organization."