Generator Supercenter of New Hampshire

Matt Sanford and the team at Generator Supercenter were professional, knowledgeable and efficient when surveying my property. They spent quality time educating me on their generator product line and monitoring services. If you're looking for a superior product, company, and team to support you throughout our long New England winters, look no further!

They are a great team to do business with from sales to tech's. Cant be beat.

The installation went flawless. There were 5 installers and everyone one was a professional and had it done in super time. Would recommend them to anyone looking for a generator.

Exceptional installation and logistics handling . The team was awesome and respectful.

Excellent customer service!! On time, work performed perfectly, let me know what was needed, and price was very, very fair.

Wonderfull company to do business with. Professional installation and professional installers. You can't go wrong highly recommend!!

Excellent. The crew was knowledgeable & professional.

Highly recommend!! In 16 years, we have never had a need for a generator. We were told we were on the hospital grid. Well, apparently, those grids change. Over the last year, we have had too many electrical problems with long outages leading us to come to the decision that it would be prudent for us to buy a generator. After doing the research and seeing all the details involved with ordering, preparation, installation, etc, we decided there are too many important details and decided to look for someone to do everything for us. It's incredibly important to know that we came to this decision in December, 2020 (height of generator demand), during a pandemic and during a time of an extreme nationwide generator shortage. While researching, we saw so many people waiting months for a generator from other companies, trying to do everything themselves, waiting for the transfer switch, then an electrician and so on. We figured we would be lucky to have it for next winter. We met with Matt Sanford, he went over everything in detail, looked at the potential sites for the generator and the propane tanks, measured, etc. He could have sold us a bigger generator, but he thought it would be a waste for us to spend extra money on a specific generator I "assumed" we needed. Matt determined the size needed, made recommendations and we, happily, gave him a down payment check. He said 4-6 weeks. I still had my doubts, but here I am writing a review 4 weeks later, because the installation is complete. It is a two-day process. The workers who installed it showed up shortly before the expected time with masks on, were clear and concise, informative, professional and were very courteous of their surroundings including inside the house. In all honesty, I was floored with their demeanor. They completely took me by surprise and it was well above my expectations. When they called to book the installation, I was told the electricity "could be" out for several hours. We planned for several hours. When they arrived, they said it would be an hour or two. It was out for 15 minutes. They do as much as they can in advance so the power is out for as little time as possible, but there can be issues. DO NOT plan that your power would be out for that short period of time. Plan for the worst and hope for the best. The next person, who installs the gas portion, arrived bright and early the next day. He was just as nice, informative and professional as the workers the day before. The communication from the company is stellar. The people they have working for them are fantastic. I cannot say enough good about our entire experience. You WILL NOT be disappointed. By the way, here's something I didn't even know existed until Matt told me about it. Ask about the house surge protector. Even my insurance company had never heard of it. I wish I had known about it when it came out. Also, based on the work involved with the generator, it is comforting to know we are paying them for maintenance, monitoring, etc. In my opinion, this is a complicated machine to install and maintain. They see everything our generator is doing and if something is not right, they'll send someone out before we even know something is "not right". You don't want to be caught in a major outage and have a failing system. You go through the big expense of buying it and installing it, make sure it's taken care of on a regular basis by a professional just like your car, home heating system, etc. I highly recommend this company.

The team was extremely efficient organized and courteous. Workmanship was first rate and everything went exactly as they said it would. I would highly recommend the generator supercenter for such an important standby piece of equipment

Everyone should buy a generator from the Generator Supercenter of NH. Everything was seamless, from the sales visit to the installation. Their professional crews exceeded all expectations. I would highly recommend them.