Certified Chimney Inspections

Didn't show up for the appointment. When I tried to reschedule, I was told I could get an appointment over 2 weeks out. I will now have trouble finding another company that can come when I'll be available. Waste of time.

Zack and Rob from Certified Chimney were outstanding to work with. I requested their services for inspection of a chimney in a historic (late 1700’s) property I am in the process of purchasing. Certified Chimney’s appointment process was straightforward, and worked well. I got a call from Zack when he was 35 minutes out. He and Rob were extremely courteous, cheerful, and professional throughout the inspection. They obviously have deep knowledge of chimney systems, and a wealth of experience in dealing with them. Zack and Rob performed a very thorough inspection of the chimney, including the furnace flue as well as the fireplace and its flue, from basement to roof and chimney top. They identified and clearly explained a number of problems, and outlined what they saw the options to be for addressing them. Seriously, their explanations and contemplation of the specific, rather complex situation in this house were truly excellent. Additionally, they took and provided me with clear, useful photos for reference, and I am anticipating an accompanying written report - be sure to request this additional service if you need it for something like a real estate transaction (thank you, George!). I was most impressed, and highly recommend Certified Chimney’s inspection services.

Certified Chimney Prompt and Professional Service! Our recent urgent necessity to replace our boiler heating system exposed the need for chimney repairs for the efficiency and safety of the new furnace system. Jamie from Certified Chimney fully diagnosed the issues and had numerous pictures taken to document the problems. His explanation was extremely knowledgeable and thorough. Jamie answered all our questions in a courteous and helpful manner. In communicating with the main office, Jamie worked with George to secure financing for the urgently needed repairs. The chimney liner, cap and masonry work were exceptionally done. Clean up of the roof and yard was above expectations. It was a pleasure doing business with Certified Chimney in a stressful and urgent home repair situation. We will definitely use again and recommend to others needing chimney services! Thank you, Certified Chimney and Jamie!

I have been a homeowner since 1991, and this 1961 4BR colonial is home #6. I am an engineer and always leave the homes I've owned - especially the systems - better than I found them. We have made many home improvements, including finishing the basement and expanding the heating system from 1 to 4 zones. The heating system and flue is serviced annually. After a long stretch of cold weather, we noticed a smell of oil in the basement. Certified Chimney Inspections ([*** Link removed ***] responded promptly and professionally to my request for emergency service. Around sunset on the first day, they diagnosed that part of one of the clay chimney liners had collapsed, partially blocking the oil flue. On the second day, they arrived shortly after sunrise and worked 10+ hours to install a metal chimney liner and got us up and running by sunset. Both the on-site and office crews were incredibly helpful, respectful, and responsive, even providing original photos for a my homeowner's insurance. I would highly recommend Certified Chimney Inspections to anyone with routine or emergency chimney or masonry issues.

Terrible. The spot they repaired started leaking again. I called and asked them to take a look. They wanted my receipt. I didn't have it, just my canceled check. They had a record that they came out to my house, but had retained no records of the actual work done or the warranty. He gave some excuse about switching record systems in the computer age, but it was from 2020, so a little strange he just lost the record. Without me keeping a record he would not stand by the work and would not even inspect it without charging me.

Outstanding service and attention to detail! They came right out to address chimney problems Jamie and Rob were excellent from start to finish. They explained everything they found, compete with pictures, and what needed to be done to resolve the many issues they identified They worked all day and did much more than we ever expected They readily shared their knowledge and expertise and it is clear these guys know their stuff. If you have chimney issues of any kind look no further than Certified Chimney Inspectors . This company and these men are outstanding! A+++

I commend Certified Chimney for having professionals like Seth, Mike and the other gentlemen working for the Company. Not only is their work stellar, but they were so thoughtful about how they did the work and took great care to explain things to me along the way. It is such difficult work and I very much appreciated their work ethic. Overall exceptional job and I was glad that we chose CC. I would highly recommend the Company to anyone based on my interactions and the ultimate work product. George was also terrific to work with also appreciated his help along the way.

Very well. Arrived punctually, worked efficiently even though it was blistering hot on roof, very courteous, informative, and thorough.

It went very well. They were professional, prompt, and thorough.

Men were knowledgeable professional, and workmanship was top notch

Honest work - clearly communicated - understood what was being done and the quoted price was dead on with work.

Great! I interviewed 2 other companies before Certified Chimney Inspectors and they were the most thorough, professional and had fair and competitive pricing. Their explanation of the work needed and to be done was clear along with before and after photographs. I contracted with them on Monday 3/

Highest quality and professionalism! Have used certified Chimneypro now on four houses! Look no further. This is your go to company for chimney repairs

Service was good. They were knowledgeable. They took their time. Gave me recommendations on what to do.

Guys were on time, very thorough in the explanation and performed there duties in a clean and timely manner. They took before and after pictures of my chimney and im very happy I contracted them. Will recommend to anyone with chimney issues.

This spring I was planning on putting my house on the market. Everything came to a halt when the town home inspector came and inspected one out of three chimneys.. he notice a white liquid coming out of my furnace chimney.. he advised me to hire a professional.. I called and had three chimney companies come and inspect my furnace chimney.. However, Certified Chimney Inspections was hands down the most professional, knowledgeable, courteous and forthright professionals that came to my house and gave me an estimate I hired them immediately.. thank god I did because now my chimney is up to code and we are happy to say we are looking forward in putting our house on the market this spring..

The workers were very good, they showed me the before pictures but they did not show me the after pictures but they were professional, completed the job and our heating system is efficient.

They did an excellent job and they are good. Excellent and trustworthy. I highly recommend them and I have 1 more property that they will gonna do

They did well. They were good. No complaints.

Excellent. They told me exactly what was wrong, were quick and reasonably priced.

They did a very good job. They showed up on time, did not leave a mess and were very pleasant and courteous. They answered all my questions. I would definitely hire them again and I would highly recommend them.

Couldn't get it scheduled. I entered a query in Angie's List for a chimney sweep. They promptly called and scheduled the appointment for a week later. I then realized that I needed to change the appointment because a conflict came up so I called and rescheduled for the following week from 9-11am arrival time. They called the day before to confirm and said they were due between 12-2pm. I told them that I had scheduled for a morning appointment. Evidently it got put in to their system wrong. So I rescheduled again. They called the day before and asked if they could even come a little earlier than their scheduled 2-4pm window. I said I would try but wasn't sure I could be home earlier. But I did manage to get home early and even called them to tell them they could come early. They called at 345 pm and said their guys were going to be here in half an hour or so which means - they couldn't even make their scheduled window. I said sorry. I have a conference call at 430 so I am going to find another contractor. I know 15 minutes is not a big deal but I am done with dealing with them. If you want a contractor who cant make their scheduled times and enters things wrong in their computer, this is the chimney sweep for you.

I completed a search yesterday on Angies List and within minutes had Certified Chimney Inspections reach out to me. I scheduled an appointment with a 3 - 5pm window and the Technician never showed. No one called either. I'm sharing this because they are not reliable. And based on this experience, why would anyone expect their work to be any better? Definitely better options available.

I would strongly advise against hiring this company unless you don't care about customer service or commitment to scheduling. I hired them based upon schedule availability and price. 2 hours prior to the scheduled appointment they called and said they couldn't make it, and wouldn't reschedule the appointment for another 2 weeks, even though they'd be in the area the following week. I requested that they reschedule for the next time out since they just bumped me this week, and they declined, saying they were booked then. So they bump me from today's booking and put me at the end of the line. And after asking if it wouldn't be reasonable to fit me in the following week, they said no, they wouldn't do it, and that I should just find another company to do the job. I'm a landlord and the cleaning was so that my tenants can use the stove, and they were anxiously waiting for the inspection and cleaning which is a prerequisite to firing it up. I explained this to the caller, but he didn't care. So if you need to count on the company you hire, or want one that at least tries to be accommodating and do right by a customer when an unforeseen problem arises, DON'T use Certified Chimney Inspections.

Very well, Seth and Dave kicked serious butt!