CAL'S AIR CONDITIONING AND HEATING

Perfect! No issues at all.

Very well. On time and no issues

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Professional and courteous.

He never returned my call.

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Central AC broke down. Called Ernie on Saturday. He told me he would come out on Monday to check it out. Arrived when he said he would .Found that the outside compressor had burnt out on a 13 yr old system. Recommended a proper replacement for the compressor and gave me a price which was very fair. Did not try to sell me any more than what was needed. Came in on Thursday and replaced the unit with a new energy efficient ten year warranty compressor. I was impressed with his quick response to my needs, his competence and his honesty. His price was very fair and upfront with no surprises. And he’s a pleasant and efficient worker. Am very pleased and will use him if needed in the future and will recommend to others. A+ on everything.

It went great- I couldn't be more happy. I would call agaiin and refer him to all my friends. A lot of companies wouldn't service this area so it is important to me to get quick and dependable service.

The work was done exactly on the schedule that was laid out. Relevant questions and decisions were presented with information and options. He paid attention to not only functionality but appearance of all components both for the exterior and interior. The crew was good natured and pleasant to deal with. Overall great experience.

Since the house (colonial) has baseboard hot water heat, there was no ducting for central A/C - initial attempt for central air was far too expensive. Researched and decided upon the Mitsubishi split system and decided to call only Mitsubishi Diamond dealers (for quality) for estimates. Choose this dealer because of price, practical knowledge, and ability to defend and satisfactorily respond to questions. All dealers interviewed appeared very competent - one was the "Cadillac" and beyond my budget and one did not do the electrical work (had to hire an electrician separately). Cal's offered the best value, no frills, but just what I needed. Two workers came at 8:30 AM and they were complete by 1:00 PM. A slight delay in retrieving a correct part, otherwise they would have been completed sooner. Very clean and professional operation - cleaned up as they went along. Care taken to minimize cable runs and to install units with minimum intrusion to house. Ernie returned later in the day to explain operation and to show how to operate the remote control - offered opinions based on personal experience on what features worked best. Final price was the same as the estimate. Great advice given on the heat pump capability which has proven to be a pleasant benefit not previously planned. Units look great and blend well with the outside and inside of house. A couple of DIY friends have looked at the installation and gave it the "thumbs up". Next summer will test the A/C effectiveness and may do a follow up report, but judging from the performance thus far, I don't expect any major issues. Since the other two BRs aren't used much, we can keep the MBR door open for upstairs A/C and supplemental heat. Follow up report. AC has worked well even during the "heat wave". No complaints. We are very glad to have had this system installed! The only comment is that the finished basement has not been kept as cool (hovers at 79-83F) as we thought it would by just keeping basement door open and allowing cool air to flow down. May need to install a unit for the basement in the future to provide better control, especially for large groups. So far, the reliability has been great, very quiet, and quick to cool (and heat). Our guests have been very impressed and have shown much interest in the system.