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CAL'S AIR CONDITIONING AND HEATING

Heating and Air Conditioning, Energy Efficiency Auditing

About us

Cal's Air Conditioning and Heating. Sole Proprietership, in business since 1994, locally owned and operated, owner Ernest Calderone. Billing-paid upon completion of service or installation.

Business highlights

30 years of trusted experience
Emergency Services Offered

Services we offer

Heating & Air Conditioning Systems Installation & Service - Heat Pumps, Mitsubishi Ductless Systems, Humidifier Systems, Whole House Air Filtration Systems.

Services we don't offer

Boilers/Forced Hot Water Heating Systems. Oil Burner Clean-Outs.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.970 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
6%
3
0%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 70 reviews

kim K.
08/2018
5.0
heating & air conditioning/hvac
  + -1 more
Very pleased with the Mitsubishi ductless a/c system Cal's installed. Prompt and professional. Highly recommended.
Description of Work: Installed ductless a/c unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,200

MICHELLE L.
08/2018
5.0
heating & air conditioning/hvac
  + -1 more
Even though I live in the boonies and far from their office, Ernie responded when nearly no one else did. Ernie was very prompt, professional, and quick with the installation. No surprises at all; went exactly as he explained. Couldn't be more pleased.
Description of Work: dual ductless air conditioning system installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,700

Adrianne K.
04/2018
5.0
heating & air conditioning/hvac
  + -1 more
We had Cal’s install an air handler in our attic and 2 ductless Mitsubishi heads. We were originally looking for an option to cool our home in the most cost effective and efficient way possible. Ernie suggested an air handler in the attic which would handle the heating/cooling of 3 upstairs bedrooms, a bathroom and an office. He also installed a ductless Mitsubishi unit in our family room and another in our in-law suite. We received quotes from 4 other companies and Cal’s was by far the most competitive in pricing and came up with a solution to heat/cool a 3 zone home that only one other company suggested. Ernie’s solution was more appealing to me though because it was one less head unit than the other company suggested which in turn was more aesthetically pleasing. The condensers outside are actually mounted on to the house which keeps it clear from any snow that may accumulate so no need to clear around them. Again, an option that other companies did not offer, but was extremely appealing to us. He explained in detail how the systems would be installed and operate and the most efficient way to use them. He arrived on time, was always professional and responsive each time we reached out to him. His work is meticulous and cleans up as he goes and not just the spot they get dirty, the entire room. I highly recommend Cal’s to anyone looking for heating/cooling needs.
Description of Work: Install of air handler and 2 Mitsubishi ductless units

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ken O.
03/2018
5.0
heating & air conditioning/hvac
  + -1 more
Had several companies look , but Ernie from Cal’s was informative , knowledgeable, and there price was very attractive. They know the business And treat the customers fair and square . Highly Recommend
Description of Work: Install Central A/C

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Phyllis B.
01/2018
5.0
heating & air conditioning/hvac
  + -1 more
We were unpressed with Cal's down-to-earth, knowledgeably and practical advice and suggestions. He kept us from making a big mistake with another vendor. The installation was done professionally, just the way we wanted. Cal's pricing beat the others and delivered a superior product. We confidently recommend Cal's Air Conditioning and Heating to our friends, clients and colleagues. Thank you, Cal's, for a job well done!
Description of Work: We had a Mitsubishi split duct a/c system quoted and installed in our home. Prior to Cal's, we had 2 other companies assess our needs and provide quotes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Jeremy V.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
I am very impressed with Cal's air conditioning, and so happy I hired them to replace my home central air system. The work was absolutely perfect ---- very clean and professional. They were on time, extremely courteous, and have a level of expertise that exceeds that of several other companies I received quotes from. HIGHLY recommend this company. Thank you so much for the great work you did.
Description of Work: Replacement of central air conditioning system for family home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Susan W.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
They did more than I asked them to do. They were so nice and reasonable. It was way cheaper than the other company that I had been using for years.
Description of Work: The compressor in the back needed a solenoid. They did a nice maintenance and repair on my A/C unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Wayne B.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
Great job, showed up on time and schedule, removed old unit and installed new equipment pretty quickly.
Description of Work: Ernie replaced the coil and condenser in our central AC. His responsiveness via email and phone is great, and he was able to come right out to check out our situation. He did a quick recharge of the system last year, and we were able to squeeze out one more cooling season out of the old system. This year, it made more sense to just replace the leaky, inefficient old system. It was a relatively quick and easy job, and he found a replacement coil that fit our existing air exchanger, so that saved some money.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Kristin L.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
The gentleman found the issue and was extremely helpful!
Description of Work: I needed my furnace looked at to determine why the heat was not kicking on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Charles B.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
I have hired them 3 times, and been happy each time. Polite, informative, reasonable prices.
Description of Work: Work on compressors and dehumidification systems

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Susan F.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
We've used Cal's since we purchased our townhouse in 2014 (sorry I haven't written a proper review before now.) In that time he has done regular service on our systems, replaced our AC condenser, and most recently fixed an issue raised during the home inspection as we are preparing to sell our home. He has always been responsive, arrives promptly and is very professional. We knew last summer that we'd need to replace our condenser, but the unit cost had increased by the time we were ready to replace it. Ernie negotiated a with the supplier to get us last year's price. He has also given advice as we made heating/AC decisions for the new construction we are buying. Cal's will definitely be our heating/AC service provider in our new home as well. I can't recommend him highly enough.
Description of Work: Fixed FHA furnace after issue of water leak raised in home inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Sarah L.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
They were very helpful, informative and did a great job.
Description of Work: Fixed a leaking condensate pump that had frozen in the winter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jim S.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
Cal and assistant arrived and worked as a team one checking things outside and one inside. Within 10 minutes they found the problem and fixed it.
Description of Work: My central air was not working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Tamara L H.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
Terrific straight forward experience from beginning to end. Prompt reply with info, pricing and appointment time. By far the best price around for aprilaire whole house humidifier. Arrived on time. Worked efficiently. Knowledgable, professional and curteous. Pleasure to do business with!
Description of Work: Installation of Aprilaire 600A whole house humidifier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$570

A C.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
Our heat pump and exchanger were replaced in one day. It was a pretty big job, but it got done and done the way that we wanted. It looks great and works great. Cal's also took with them our old heat pump and exchanger for disposal. (Phew! they are both huge and heavy and not something that we could have easily handled.)
Description of Work: Replaced our heat pump and exchanger.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,200

Donald J.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
They showed up when promised to investigate why the ac wasn't cooling the house. He and his assistant were very prompt and professional and found the problem very quickly. They repaired the leak by brazing the high pressure line which provided a better leak-proof seal than the original soldered connection. They recharged the system and it has worked fine ever since. Earnie is great about following up on his repairs and service. I have used Cal's several times for both installations and repairs and have always found Earnie to be extremely knowledgeable, professional, and prompt. When he installs or repairs something, you can count on it being done correctly and he stands 100% behind his work. I would highly recommend him.
Description of Work: diagnosed leak in whole house AC system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Merry M.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
Cal and his assistant came on time. Got right to work finding the problem. Explained what they were doing and then fixed the problem all in less than 1 hour. I would definitely hire again.
Description of Work: Repaired broken AC drain line which was broken by another service provider that came to repair fan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Holly B.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
Ernie responded to my original request promptly. He showed up for the scheduled appointment on time and completed the repairs quickly, explaining the issue and providing advice about avoiding issues in the future.
Description of Work: Replaced a faulty capacitor and recharged the system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Irene H.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
Cal and George showed up on time for the appointment. Cal's quickly identified the problem ( a mouse had squeezed its way into the wiring on the unit and chewed some wires before committing suicide across the connections. Luckily my thermostat batteries were low. Cal's noticed they were low during his diagnostics which kept the system from attempting to start up and wreak more havoc with other systems in my house! Cal was able to reconnect the wires and perform a system check. The coolant was low so that was filled. Cal's saved me from what could have been a costly repair of more than just the air conditioning system. My central air unit is twelve years old and when I need to get a new unit I will definitely be calling Cal's. If I should need any other HVAC service I will be calling Cal's. He seems like a great and honest guy. George was very nice too. I would definitely recommend them.
Description of Work: Cal provided central air conditioner diagnostics & service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Elizabeth B.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
They arrived promptly and performed service as needed. On previous trip had diagnosed an air conditioner problem that previous contractor could not.
Description of Work: Cleaning and Service of 2 air conditioning units, 2 furnaces and a whole house humidifier

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

William T.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
Replaced furnace and as a side of fries, fixed up my ac that mice had decided to chow on during our mild winter. Disclaimer: I'm not related to Ernie but I have had dozens of service providers out to my house in the 24 years of being here. He was the best to date. Fair, honest and a pro. Go somewhere else and I wish ya luck.
Description of Work: Replaced furnace and as a side of fries, fixed up my ac that mice had decided to chow on during our mild winter. Disclaimer: I'm not related to Ernie but I have had dozens of service providers out to my house in the 24 years of being here. He was the best to date. Fair, honest and a pro. Go somewhere else and I wish ya luck.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sarah L.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
Everything went great. The appointment was easy to set up and they were very prompt. Called on Sunday afternoon and had them over on Monday after work. Ernie and George showed up at 3:40 for our 4 appointment and got to work quickly on the problem. They were very informative about the problem and how to fix it. They were honest and trustworthy in their suggestions. Very friendly and wonderful to work with. They cleaned out and tested our pump and realized that it had been frozen over. They showed us how to change the filter on our unit and were very knowledgeable. Ernie told us that he didnt want to replace the pump unless it was definitely broken and advised us to call back if there was any more leaking.
Description of Work: Consultation on a leaking condensation pump. Change air filter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Cheryl P.
10/2014
1.0
heating & air conditioning/hvac
  + -1 more
Since Ernie hadn't taken the time to properly diagnose the problem, I spent $220 for nothing. Ernie's a nice guy, but doesn't want to get his hands dirty. He does a quick fix and moves on to the next job.
Description of Work: Ernie installed an A/C condenser back in 2004. Virtually every summer, I've had to contact him to add freon because it wasn't cooling properly. Either the condenser was defective or it wasn't installed properly. This year I called him because the coil was leaking water on my furnace. He said that there wasn't enough freon in the condenser and it was causing condensation. He charged me $220.00 to add freon even though I said that the A/C was cooling properly because I had freon put in by another contractor in May. After he left, I noticed that the coil was still leaking. He came back a second time, and then said I needed a new coil. Ernie had always been very prompt and professional, however, over a ten year period, he had continued to add freon year-after-year versus trying to resolve the problem. This band-aid approach was very costly and over time, a leaking condenser negatively impacts the ozone layer.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$220

Response from CAL'S AIR CONDITIONING AND HEATING
[member name removed], In response to your displeasure and negative reply, I am quite compelled to respond to you. I have known you for over 10 years and consider you an extremely good customer. I pride myself as well as my company (which has been in business for over 20 years) as going above and beyond,as well as going back to houses/companies if the job is not up to their satisfaction...without any charge. If I was to act as you claim, I would have been out of business 19 plus years ago. Yes, I did go to your home Windham on that day, and, with the respect to trying to save my customer/s money...like I pride myself on, I did the least expensive way that is proper and done all of the time. If we go back 10 plus years ago, I did replace the condenser for you. When you call, I show up. When you call, I either answer or call back ASAP (something I ALWAYS pride myself on). A few years after the replacement of the condenser I mentioned another option for you, you declined it, it was costly and you opted not to spend the money. Every year I have gone back and have told you that after so many years, as it is an older unit, that it should all be replaced. Again, you declined my expertise and went for an option that I told you would most likely get you through the remainder of the summer. Yes, 220.00 is a lot of money to spend on anything. But an entire replacement of a unit is much, much more costly..and I understand this. I would have be more than willing to come right over 3 months ago when the service was done and would not have charged you a dime!!! (another thing I do for long-standing customers). I would even come over now...(this is confusing, as if a customer is upset they call or right something ASAP). You never called, I thought things were fine..(though it has been a long time). I pride myself on being a professional 100% of the time and I'm very sorry you feel differently. As you can read my reviews, most feel the same and it's very disheartening to hear of your problem, especially because I haven't heard a thing in 3 months. Please call me if you would like me to rectify this. Im not making excuses whatsoever, but this is not the way I run my business! If you could also explain why it has taken over three months to get this, it will help. Also, I don't ever do a quick fix on a thing that I do. I get my hands filthy daily, and for you to say something like this is not only hurtful but untrue beyond words. Yes, I am a small, very busy business and try to please everyone in a timely, efficient fashion, which as you see I do!! Also, please call me back, I'd be more than willing to refund your $220.00! As I do not charge travel or an hourly rate (as 99% do) on anything, that may be where your confusion lays.

Neal C.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
Ernie arrived early and went straight to work. Had my problem fully diagnosed in less than 10 minutes, fixed the problem within 15 more minutes and was out the door minutes later. Can't say enough good about Ernie other than he just got a permanent customer.
Description of Work: Fastest diagnosis and repair I've ever seen done. Just perfect

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Frederic D.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
I contacted Cal's on Tuesday afternoon and made an appointment for the next day at 1PM. Cal's arrived on time and proceeded to evaluate the issue. They found the problem (blown capacitor) within minutes and a few minutes later had a solution in place. I asked about care and maintenance and their answers were complete. While they were there I had them check the coolant level which was low after 15 years, they added more and put everything back together. I found them to be professional, very competant and honest. I recommend Cal's for your heating and cooling needs. I will use them again.
Description of Work: Cal's Air Conditioning and Heating came to my home, evaluated and fixed a 15 year old central air conditioning system that had stopped working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270
    • 1(current)
    • 2
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Contact information

3 Rain Pond Pl, Derry, NH 03038

calsairandheat.com

Service hours

Sunday:
5:00 AM - 5:00 PM
Monday:
5:00 AM - 7:00 PM
Tuesday:
5:00 AM - 7:00 PM
Wednesday:
5:00 AM - 7:00 PM
Thursday:
5:00 AM - 7:00 PM
Friday:
5:00 AM - 7:00 PM
Saturday:
5:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Energy Efficiency Auditing

FAQ

CAL'S AIR CONDITIONING AND HEATING is currently rated 4.9 overall out of 5.

Sunday: 5:00 AM - 5:00 PM

Monday: 5:00 AM - 7:00 PM

Tuesday: 5:00 AM - 7:00 PM

Wednesday: 5:00 AM - 7:00 PM

Thursday: 5:00 AM - 7:00 PM

Friday: 5:00 AM - 7:00 PM

Saturday: 5:00 AM - 5:00 PM

CAL'S AIR CONDITIONING AND HEATING accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, CAL'S AIR CONDITIONING AND HEATING offers free project estimates.
Yes, CAL'S AIR CONDITIONING AND HEATING offers eco-friendly accreditations.
No, CAL'S AIR CONDITIONING AND HEATING does not offer a senior discount.
Yes, CAL'S AIR CONDITIONING AND HEATING offers emergency services.
Yes, CAL'S AIR CONDITIONING AND HEATING offers warranties.
CAL'S AIR CONDITIONING AND HEATING offers the following services: Heating & Air Conditioning Systems Installation & Service - Heat Pumps, Mitsubishi Ductless Systems, Humidifier Systems, Whole House Air Filtration Systems.
Boilers/Forced Hot Water Heating Systems. Oil Burner Clean-Outs.

Contact information

3 Rain Pond Pl, Derry, NH 03038

calsairandheat.com

Service hours

Sunday:
5:00 AM - 5:00 PM
Monday:
5:00 AM - 7:00 PM
Tuesday:
5:00 AM - 7:00 PM
Wednesday:
5:00 AM - 7:00 PM
Thursday:
5:00 AM - 7:00 PM
Friday:
5:00 AM - 7:00 PM
Saturday:
5:00 AM - 5:00 PM