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Service One

Heating and Air Conditioning, Appliance Repair, Plumbing,

About us

Locally owned and operated for 25 years ServiceOne is your One Simple Solution... With over 90 employees ready to HELP, we are your friends, family and neighbors. Our Residential and Commercial Service Departments employ highly trained technicians, who are licensed, bonded and insured. We guarantee your 100% satisfaction.

Business highlights

35 years of trusted experience
Emergency Services Offered

Services we offer

Residential & Light Commercial, Repair Services, Installations & Remodels. Heating & Air Conditioning, Air Filtration Systems, Plumbing & Drain Cleaning, Water Heaters Including Tankless, Electrical & Appliances.

Services we don't offer

Call for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.5145 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
12%
3
3%
2
5%
1
9%


Rating CategoryRating out of 5
quality
4.6
value
4.5
professionalism
4.6
responsiveness
4.5
punctuality
4.6
Showing 101-125 of 145 reviews

Paul H.
09/2017
5.0
home warranty companies
  + -1 more
....
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Service One
Thank you for the review [Member Name Removed]!

Paul H.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
...
Description of Work: ..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marian N.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$27

Response from Service One
Thank you [Member Name Removed]!

Stan W.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: We pay a monthly subscription of $41. This was just an air conditioning annual check up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$41

Nathan F.
07/2017
4.0
electrician
  + -1 more
.
Description of Work: I used Service One for heating, AC, plumbing and electrical. They do a broad service, multiple things.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$75

carrie R.
05/2017
4.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Hope O.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Lynn W.
09/2016
5.0
plumbing, home warranty companies
  + 0 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Barbara F.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They come out every year to inspect our A/C and get it ready for the summer.
Rating CategoryRating out of 5
Yes, I recommend this pro

Gary G.
11/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Good
Description of Work: fixed stripped bathroom tub faucet

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$85

Marilyn G.
11/2015
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: inspected my furnace and red tagged it.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0


Response from Service One
[Member Name Removed] I would like to talk to you directly about your experience. Please call me at 402-537-2930. Kate, Customer Care Coordinator.

Rosalie K.
09/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

08/2006
5.0
electrician
  + -1 more
They were just wonderful and did a fantastic job. They went above and beyond the call of duty. They were very prompt, courteous and considerate. They gave us a discount for doing all three jobs and because it was such a large job. They cleaned up very well and worked very hard. I would highly recommend them.
Description of Work: The service guys installed all the electrical for our new home that we are building. The electrical included all the wiring for the total house, which is sixteen hundred square feet and a walk out basement. They hung the light fixtures, but I bought them. They also did all the plumbing in which they had the parts needed. They did the HVAC too. The biggest part was the electrical. The price is for all three jobs done at the same time, because it wasn t broken up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

08/2006
5.0
appliance repair
  + -1 more
We called Service One when the rotator on our dishwasher wasn't working properly. Service One came promptly, and we had to pay for the service call, although it seemed that it needed a part that didn't exist. We had to buy a new dishwasher.
Description of Work: Service One tried to repair our dishwasher because it wasn't running properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

SANDY C.
08/2006
5.0
drain cleaning
  + -1 more
I liked that he was here on time and got right to work. It only took him a few minutes to get the job done and he was out of the house. While he was here he was really nice and very professional. I have not had any problems with the sink since he has come out.
Description of Work: They had to unclog my kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

08/2006
4.0
drain cleaning
  + -1 more
He was a friendly guy and did a real good job. He knew exactly what to do and he cleaned up all the mess. He was on time, professional, caring, and was fast. I would recommend him to anyone.
Description of Work: My kitchen sink was stopped up, so the plumber used a snake and cleaned out the main trap.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$65

DON & TERESA P.
08/2006
5.0
appliance repair
  + -1 more
Service One has always serviced all of my appliances and this time they found a noise on my refrigerator which I didn't notice. They repaired my refrigerator in about 10 minutes and kept on trucking. They always call and scheduled a time to come out whenever they service my appliances and I thought they are absolutely outstanding.
Description of Work: They serviced all of my appliances and repaired a squeaky belt on my refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JANETTE S.
08/2006
5.0
plumbing
  + -1 more
He cleaned up all the mess and did a real good job. He was a friendly guy and was here on time. He did the job quickly, wiped things down and left. I would recommend this plumber to anyone.
Description of Work: My toilet was leaking real badly, so the plumber came out and installed a new one. I pay sixty-five dollars a month for a home maintenance plan that covers the plumbing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

08/2006
5.0
appliance repair
  + -1 more
They fixed it on the first try and the repairman explained the problem and cost before he started. He also guaranteed his work for thirty days. We have not had any problems with our dishwasher since Service One fixed it
Description of Work: Service One fixed our dishwasher that wouldn't start.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

DIANE W.
08/2006
2.0
heating & air conditioning/hvac
  + -1 more
The service people who work for Service One are very nice people. But either they don't know what they are doing or they are under orders not to let the home owner know, if something is wrong if it is covered under their Home Warranty contract. If the item is not covered, I'm sure they'd be glad to let you know about it and sell you the needed part.
Description of Work: I purchased a Home Warranty from Service One, that included my heating and air conditioning service. Under the terms of the contract, they were to replace any parts that could not be repaired. My air conditioning refrigerant was leaking, so I called Service One. Of course, the temperatures outside were in the high 90s and low 100s. It took them a few days to get to me, but I was happy when they did arrive. They filled up the refrigerant and said they tested for leaks in the coil. The next time, I called for the same problem, they couldn't come for a week to 10 days. So I called another contractor who showed me, that there were more than 20 leaks in the coil. I called Service One and asked them to replace the coil and/or discontinue my Home Warranty agreement. They refused to replace the coil. So in my opinion, signing up for a Service One Home Warranty contract is like buying insurance, they're glad to take your money until something is wrong, then suddenly, you have no coverage.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$468

08/2006
5.0
appliance repair
  + -1 more
Serviceone has been coming to my house for years to do monthly maintenance checkups on all my appliances and anything that breaks down they fix. I'm 90 years old and I love knowing they are there to help me out. The employees are very nice and professional. If something breaks, I call them and they are there within a day, sometimes sooner. I like there company very much, and would recommend them.
Description of Work: Serviceone Incorporated has been fixing my appliances for years. I have them scheduled on a monthly basis to do maintenance checks on my major appliances such as the dishwasher, stove, washing machine and dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DIANA H.
08/2006
5.0
appliance repair
  + -1 more
We have used Serviceone for a couple of years and we were very satisfied with their work. We paid monthly for them to cover our appliances, even if nothing goes wrong. We feel safe knowing that we can call them. They have always sent out the same guy who is clean and neat. He was very knowledgeable and worked quickly to get our washing machine up and running in no time.
Description of Work: They replaced a belt on our washing machine that wouldn't agitate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$38

Sandy C.
08/2006
4.0
heating & air conditioning/hvac
  + -1 more
They offered a program where we paid monthly and they covered all of our heating and cooling checkups and maintenance. It also covered most of our appliances too, which was great. The guy they had do the work on our air conditioner was really good. They ran a good business and it was a great deal.
Description of Work: They did a spring check up on my air conditioning unit and they changed the filters. The price reflects a monthly charge.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$40

Chip C.
08/2006
5.0
appliance repair
  + -1 more
They sent someone out to do the repair within a day, which was important. The repairman was very honest and didn t try to convince me there were more problems that there really was. They covered all major appliances. I paid Service One $500 a year and $65 plus tax to repair or replace all major appliance that had a problem.
Description of Work: They replaced a leaky hose in my washer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Karen M.
08/2006
5.0
heating & air conditioning/hvac
  + -1 more
When they come out they do a very good job of checking out the unit and making sure there are no problems but if there are they come to you and explain the problem, what cause it and what we can do about it. All of the technicians are very skilled and helpful.
Description of Work: I have them come out once a year under warranty to check the unit and this time they had to replace the heat pump because it was worn out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

9335 J St, Omaha, NE 68127

www.serviceone.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
8:00 AM - 2:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Appliance Repair,
Plumbing,
Home Warranties,
Electrical,
Drain Cleaning,
Water Heaters,
Handyman Services,
Natural Gas Lines,
Kitchen and Bath Remodeling,
Home Automation,
Drain Pipe Installation

FAQ

Service One is currently rated 4.5 overall out of 5.

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 2:00 PM

Service One accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Service One offers free project estimates.
Yes, Service One offers eco-friendly accreditations.
Yes, Service One offers a 10% senior discount.
Yes, Service One offers emergency services.
Yes, Service One offers warranties.
Service One offers the following services: Residential & Light Commercial, Repair Services, Installations & Remodels. Heating & Air Conditioning, Air Filtration Systems, Plumbing & Drain Cleaning, Water Heaters Including Tankless, Electrical & Appliances.
Call for details.

Contact information

9335 J St, Omaha, NE 68127

www.serviceone.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
8:00 AM - 2:00 PM