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River City Heating & Cooling

Heating and Air Conditioning, Plumbing, Electrical

About us

Super Service Award Winner for 2010, 2013, 2014, 2016 and 2017. River City Heating & Cooling has been in business 37 years. The oldest TRANE Comfort Specialist and Factory-Authorized TRANE Dealer in the Omaha area. Family owned and operated with 22-25 employees. Full service company: Sales, Service and Installation (Residential and Light Commercial). Fully insured for $1,000,000. A+ Rating with the BBB. 100% Satisfaction Guarantee with our No Surprises, Comfort and Firm Price Guarantee. All employees are in uniform and arrive in a company marked service truck. All employees have been drug-tested and has had a criminal background check.

Business highlights

43 years of trusted experience
Emergency Services Offered

Services we offer

TRANE Heating & Cooling products Sales, Whole House Humidification Systems, Wi-Fi Touch Screen Thermostats, Air Purification Systems, Multi-Zoning Systems, Full System Heat Pumps.

Services we don't offer

Hot Water Heaters

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.9182 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
4%
3
1%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
5.0
punctuality
5.0
Showing 151-175 of 182 reviews

Patricia T.
11/2019
5.0
heating & air conditioning/hvac
  + -1 more
They were great.
Description of Work: We bought a new heating and cooling system from them.
Rating CategoryRating out of 5
Yes, I recommend this pro

Joe K.
02/2019
1.0
heating & air conditioning/hvac
  + -1 more
They never called or showed up.
Description of Work: Furnace tuneup

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Johnnie T.
01/2018
5.0
heating & air conditioning/hvac
  + -1 more
Excellent!!
Description of Work: Furnace check-up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from River City Heating & Cooling
Thank you for your kind review and the opportunity to help with your heating system! It was our pleasure and we take no customer for granted. If you have any questions or concerns about your heating or cooling system, please call anytime at 402-306-0400. Thanks again for your business and "We're Not Comfortable... Until You're Comfortable".

Stephen D.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from River City Heating & Cooling
Thank you for your business and taking the opportunity to rate us with an. It was my pleasure helping you get the new Trane System for your home at the best price. We work very hard to give our customers more than they pay for this very reason "We're Not Comfortable... Until You're Comfortable" . Thanks again!

Chad H.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from River City Heating & Cooling
Thank you for your business! It was a pleasure helping you and your family get the right Trane System for the right Price. If you have any questions, comments or concerns about your new system, please call me anytime at 402-306-0400. Thanks again! Jeff Ladwig

Donna C.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from River City Heating & Cooling
Thank you for your business and it was a pleasure working with you! If you have any questions about your new Trane Comfort System, please call me anytime at 402-306-0400. Thanks again and "We're Not Comfortable... Until You're Comfortable." - Jeff Ladwig

Patrick S.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from River City Heating & Cooling
Thank you for the opportunity to help you get cooling for you and your family! Any questions, please call me anytime at 402-306-0400. "We're Not Comfortable... Until You're Comfortable" Thanks again for your business! - Jeff Ladwig

Bonita U.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$3,000

Response from River City Heating & Cooling
Thank you for your business and all of us at River City Heating & Cooling look forward to servicing you for a very long time. We really appreciate the opportunity to help. If you have any questions or concerns about your new system, please call me anytime at 402-306-0400. Remember, "We're Not Comfortable... Until You're Comfortable" Thanks again! Jeff Ladwig

Todd C.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Annual furnace checkup. The technician was very professional and courteous. Informed me of all he was doing and recommendations. Went above and beyond to service our unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from River City Heating & Cooling
Thank you for your kind review! We appreciate the opportunity to help again and to keep your furnace tuned up and saving you energy for the winter season. Any questions or concerns, please call me anytime at 402-306-0400. Thanks again for your continued business and "We're Not Comfortable... Until You're Comfortable". Jeff Ladwig

Kenneth G.
12/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: annual AC and furnace check. So far ok.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

Response from River City Heating & Cooling
Thank you for being a long term customer with River City Heating & Cooling! The annual service program is the best investment anyone can make on their equipment. We appreciate the opportunity to take care of you and your family again for the spring and fall of 2016. If you have any questions, comments or concerns, please call me anytime at 402-306-0400. Thanks again for your loyalty and remember "We're Not Comfortable... Until You're Comfortable" Jeff

Ruby S.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: River City Heating & Cooling has been doing yearly maintenance on my furnace and air conditioner for about ten years. They did a great job and kept my systems working beyond the normal life expectancy. I never had problems between the service dates ( as I had with when I used a different company for maintenance). This is the year, before my secluded furnace maintenance, my 23 year old furnace went out. River City Heating & Cooling came out and gave me the option to repair or replace. I opted to replace both units and was very pleased with the presentation of options and equally pleased with the installers. The job was done in one day, the technicians were neat and explained everything to me.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from River City Heating & Cooling
Thank you for your kind words and the opportunity to help you with your heating and cooling needs! It was my pleasure working with you to give you the best solution for your home. If you have any questions or concerns about your new system, please don't hesitate to call me at 402-306-0400. Thanks again for your business! "We're Not Comfortable... Until You're Comfortable" "It's Hard To Stop A Trane"

harlan H.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Jeff did a thorough job of explaining the product, the warranty and reliability. I felt the Trane product was top of the line and the estimate was $200 less than another company with a lesser known brand name.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from River City Heating & Cooling
Thank you for your business and kind words! It was my pleasure working with you and giving you the right system at the right price. Any questions, please call me anytime at 402-306-0400. Thanks again and "We're Not Comfortable... Until You're Comfortable" "It's Hard To Stop A Trane"

Richard C.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
On time - Good workers.
Description of Work: New air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,084

Response from River City Heating & Cooling
Thank you for your kind words and your business! It was a pleasure working with you. Any questions on your new system, please call me anytime at 402-306-0400. Thanks again and "We're Not Comfortable... Until You're Comfortable"

Jennifer H.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Wonderful service all around -- it took some time to decide what we needed to do, as our house is a rent-to-own and we had to deal with a landlord. Jeff is top-notch in terms of salesmanship, quality of educating the consumer, and kindness! He was patient while we worked out the details of such a costly investment. He did NOT give us the "hard sell" but rather took us step-by-step through the details of HVAC mechanisms, regulations, workmanship, and desirability. River City Heating and Cooling = A+ |It's never fun to spend this much money on home repairs, but I truly feel like we got our money's worth and will for years to come. What's more, the technicians were skillful and efficient. THANKS!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,300

Response from River City Heating & Cooling
Thank you for your kind words and your business! It was a pleasure helping you in your time of need. With so many choices you can make in companies to use, all of us at River City only want what's best for you, the homeowner. If you have any questions or comments about your new system, please call me direct at 402-306-0400. Thanks again for the opportunity to help and "We're Not Comfortable... Until You're Comfortable"

Kathleen R.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: My furnace stopped working the night before and the temperature in the house was 46 degrees Sunday morning. After doing some checking with Angies list and the yellow pages, I decided on River City. They were prompt after I called them and they had to replace the ignitor on the furnace. The repairman was thorough and completely checked the furnace to be sure there were no other problems. Before the serviceman left he was sure that he had answered any questions that I may have had.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$335

Response from River City Heating & Cooling
Thank you for your kind review! We appreciate the opportunity to help and look forward to helping you in the future. If you have any questions, please feel free to call us anytime. Thanks again and "We're Not Comfortable... Until You're Comfortable".

Claudine S.
05/2010
5.0
heating & air conditioning/hvac
  + -1 more
The first part of October we purchased a new heating and air-conditioning and they moved it from one side of the utility room to the opposite of the utility room. Everything they have done has been wonderful and they also got rid of the old unit for us. We spent $12,000 on that work and I was pleased with the person that came out and did the bidding. He new exactly what was going on and had been in the field and did a lot of explaining and I felt that I good really trust him. He did a good job. I interviewed another company and liked the company and the young man that was out here, but he was a sales person and felt that he did not know the business.
Description of Work: We used River City Heating & Cooling Inc. in October and again in April because the air-conditioning did not work when we turned it on because one of the copper wires was damaged by the construction company and all the coolant had leaked out, so they had to repair that.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Dennie W.
11/2009
5.0
heating & air conditioning/hvac
  + -1 more
They gave me a competitive bid. I liked the equipment that they were going to install. They were able to offer me a fast turn around time.
Description of Work: I had River City Heating & Cooling do some work for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Marie Luise B.
10/2009
5.0
heating & air conditioning/hvac
  + -1 more
The sales manager presented me with 3 proposals - low, medium and high. He explainded the merrits of each system in detail. No hard sell !!! The installation took one day. They also offer a service contract to check and clean the furnace twice a year at a reasonable price.
Description of Work: Replaced heating and air conditioning system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

SUSAN K.
01/2009
5.0
heating & air conditioning/hvac
  + -1 more
Very professional and helpful, good product, and great customer service.
Description of Work: New heat pump and furnace installed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Terrence G.
10/2007
5.0
heating & air conditioning/hvac
  + -1 more
I liked how the technician explained what he was doing and what settings he left on the equipment when he was done. He was very polite and knowledgeable, and made sure we understood what was going both before and after the work was completed.
Description of Work: We purchased the annual contract from River City, which includes a fall checkup for the furnace and humidifier, as well as a spring checkup for the air conditioner. The fall service went very well. The technician showed up right on time and was done in less than an hour. He cleaned out everything in the furnace, checked all the electrical and gas hookups, inspected the heat exchanger and tested for CO emissions.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

HOWARD C.
04/2007
5.0
heating & air conditioning/hvac
  + -1 more
I was pleased with the service. They made sure to answer all of my questions. They were on time and friendly. They did a great job. I would recommend them to other people because they are so detailed and knowledgeable.
Description of Work: They installed a complete heating and air conditioning unit in our 2000 square foot home. There was a condenser outside and a unit inside.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

08/2006
5.0
heating & air conditioning/hvac
  + -1 more
We had a yearly contract with them to come out twice a year. They were very thorough in their maintenance of this unit. They gave us a report on everything they did. They didn t leave any messes for me to clean up either.
Description of Work: They cleaned our complete heating and air unit for me, including the filters, vents, thermostat and checked the Freon level.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Jeffrey B.
08/2006
5.0
heating & air conditioning/hvac
  + -1 more
They did a good job of taking out our old furnace. I was watching closely because I am a curious person and I bet I could do it myself next time. They did a great job all together and they even requested to keep the old furnace for a small discount because they thought it could be rebuilt.
Description of Work: They installed a brand new furnace for our 3400 square foot home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

08/2006
5.0
heating & air conditioning/hvac
  + -1 more
I don't have a contract with River City Heating & Cooling but they come out every time I call. We usually just call them in the fall and spring. They did an excellent job and we have no complaints.
Description of Work: They cleaned my filter and my compressor thermostat on my heating and air conditioning unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Carol C.
08/2006
5.0
heating & air conditioning/hvac
  + -1 more
They did a good job and when the workers had come they were friendly and explain the work that had to be done. They do not take long and replace what ever needs to be fixed.
Description of Work: We have an annual contract with this company. The contract includes them servicing our air conditioner and furnace. They cleaned it out and made sure that everything was working properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Contact information

8530 L St, Omaha, NE 68127

http://rivercityac.com

Service hours

Monday:
7:30 AM - 7:00 PM
Tuesday:
7:30 AM - 7:00 PM
Wednesday:
7:30 AM - 7:00 PM
Thursday:
7:30 AM - 7:00 PM
Friday:
7:30 AM - 7:00 PM
Saturday:
7:30 AM - 4:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
21845-20
Trade License Locale
NE
Trade License Authority
Nebraska Department of Labor
Trade License Expiration
10/01/2021

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Electrical

FAQ

River City Heating & Cooling is currently rated 4.9 overall out of 5.

Monday: 7:30 AM - 7:00 PM

Tuesday: 7:30 AM - 7:00 PM

Wednesday: 7:30 AM - 7:00 PM

Thursday: 7:30 AM - 7:00 PM

Friday: 7:30 AM - 7:00 PM

Saturday: 7:30 AM - 4:00 PM

River City Heating & Cooling accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, River City Heating & Cooling offers free project estimates.
Yes, River City Heating & Cooling offers eco-friendly accreditations.
Yes, River City Heating & Cooling offers a 10% senior discount.
Yes, River City Heating & Cooling offers emergency services.
Yes, River City Heating & Cooling offers warranties.
River City Heating & Cooling offers the following services: TRANE Heating & Cooling products Sales, Whole House Humidification Systems, Wi-Fi Touch Screen Thermostats, Air Purification Systems, Multi-Zoning Systems, Full System Heat Pumps.
Hot Water Heaters

Contact information

8530 L St, Omaha, NE 68127

http://rivercityac.com

Service hours

Monday:
7:30 AM - 7:00 PM
Tuesday:
7:30 AM - 7:00 PM
Wednesday:
7:30 AM - 7:00 PM
Thursday:
7:30 AM - 7:00 PM
Friday:
7:30 AM - 7:00 PM
Saturday:
7:30 AM - 4:00 PM