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Professional Carpet & Upholstery Cleaning, Inc.

4.7(
76
)

Carpet Cleaning, Upholstery Cleaning, Floor Cleaning and Waxing,

... +3 more

About us

Been in business over 30 years, member of the Better Business Bureau, accept all major credit cards, checks Certified Technicians,

Business highlights

44 years of trusted experience

Services we offer

Disinfecting & deodorizing, red stain removal, tile and grout cleaning, tile & grout sealing, pet stain treatment, Furniture cleaning, mold remediation & dupont teflon. Use the carpet manufacturers to recommended cleaning procedures to maintain carpet warranty

Services we don't offer

Dry Clean

Amenities

Free Estimates
Yes
Senior Discount

10%

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.676 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
8%
3
3%
2
1%
1
5%
Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.7
responsiveness
4.8
punctuality
4.7
Write a review
Showing 51-75 of 76 reviews
Tom M.
08/2015
4.0
carpet cleaners
  + -1 more
unknown
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$139
John R.
07/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$50
Susan B.
07/2015
1.0
carpet cleaners
  + -1 more
unknown
Rating CategoryRating out of 5
Response from Professional Carpet & Upholstery Cleaning, Inc.
Hello, In going through our invoices for all work completed I am not finding your name nor the address. According to the records we have Professional Carpet & Upholstery Cleaning has not provided any type of service for you. Is it possible that another company was contracted? We take our reviews and customer satisfaction very seriously. That is why we are reaching out to you. We would appreciate your response in order to understand your rating
Carl S.
07/2015
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: cleaned tile grout.......went ok
Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Response from Professional Carpet & Upholstery Cleaning, Inc.
First we would like to thank you for responding and taking the time to review the service. It is our goal to ensure that all services are done to the expectations of the customer. I see that you would hire us again which I would like to thank you for as well. Hopefully you were more than satisfied with the tile and grout cleaning however I wanted to follow up with you as it seems as though there may have been some disappointment? If that is in fact the case please give us a call 402-895-6201 and speak with Terry. Again it is our goal that each and every customer is more than happy and we have done all that is possible to achieve that.
Marta A.
07/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$139
Carol C.
07/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Virginia O.
06/2015
4.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
$159
Response from Professional Carpet & Upholstery Cleaning, Inc.
Hello, Thank you for taking the time to review your experience with Professional Carpet & Upholstery Cleaning. I see that you would not rehire our company to provide you with service in the future. I would appreciate the opportunity to discuss the reason behind your decision as it is and will continue to be our top priority to meet or exceed all customer expectations. Please feel free to call us at 402-895-6201 and speak with Terry
Donald P.
06/2015
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned carpet
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$200
Carol H.
05/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They cleaned three rooms and a hall and part of the basement. I added basement sq footage, steps and a recliner. Staff were friendly and courteous.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
Mary B.
04/2015
5.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
unknown
Description of Work: Carpet cleaning in one room, grout/tile cleaning/sealing in one bathroom. Carpet cleaning was excellent, and pet stains came out. It is hard to see much difference the tile/grout, but we have never had it done in the 8 years in this house.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John M.
03/2015
5.0
carpet cleaners
  + -1 more
unknown
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael F.
02/2015
5.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
unknown
Description of Work: Cleaned and sealed tile.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Lynn B.
02/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: The grout cleaning and sealing was done in a professional manner and went more quickly than expected. Everything looks great!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from Professional Carpet & Upholstery Cleaning, Inc.
Thank you for taking the time to review your service. Its important to us to know if our customers are happy with all aspects of our service!
Linda K.
01/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They did an excellent job. They were polite, courteous, and did the whole house in a short amount of time. It was nice to move into our new home with clean carpets!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
Elizabeth B.
01/2015
5.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
.
Description of Work: We had the living room, dining room and a hallway cleaned. We love them! We have used them multiple times. They always do a great job and are very friendly and reasonable. We have also used them to clean our entry tile in the past. We have a dog who often gets sick and they do a great job cleaning the spots. The even left us with some professional spot cleaner at no extra cost the last time they were her.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Response from Professional Carpet & Upholstery Cleaning, Inc.
Thank you so much for taking the time to let us know how pleased you are with our service and the results! We are grateful for customers like you who help our business to grow!
Robert K.
12/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned and sealed ceramic tile. I was completely satisfied.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$380
Response from Professional Carpet & Upholstery Cleaning, Inc.
Thank you for review, its important to us that you're happy with the results of our service!
Steven P.
12/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They cleaned carpeting in master bedroom and master bath, living/dining room and steps. They arrived on time and were in and out in less than two hours. The whole job went well!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$210
Response from Professional Carpet & Upholstery Cleaning, Inc.
Our best advertising is our customers, thank you for your review!
Frederick B.
10/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: Fast professional job well done. Will get done again.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Professional Carpet & Upholstery Cleaning, Inc.
Thank you for taking the time to review your experience with us! We look forward to being of service to you in the future for your carpet, upholstery, and tile/grout cleaning!
Ray G.
09/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: whole house carpet clean. truck mounted, pre-spotting, worked out well. Not pushy with lots of extras. Stairs are extra of course.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$139
Response from Professional Carpet & Upholstery Cleaning, Inc.
Thank you for taking the time to review your experience! We look forward to be of service in the future
Lisa S.
06/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: Was amazed at how efficient and professional they were. Sorry can't remember the price but were very reasonable. Carpets were in great shape after they performed their service.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Professional Carpet & Upholstery Cleaning, Inc.
[member name removed], Thank you for taking the time to let us know how pleased you were with our service. We pride ourselves in customer satisfaction! We look forward to being of service to you in the future. Please keep in mind we also do Upholstery as well as Tile & Grout!
Miles D.
06/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: Cleaned 4 bedrooms, hallway, flight of stairs, living room, 2 upholstered chairs.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Professional Carpet & Upholstery Cleaning, Inc.
Thank you for taking the time to review our work! We appreciate your business and look forward to being of service for any future carpet cleaning you may need. We also provide upholstery cleaning as well as Tile & Grout cleaning. Thanks Again, Professional Carpet & Upholstery Cleaning
Bill K.
06/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: I've used Professional Carpet and Upholstery Cleaning twice now. I think they do a competent job. I have free access to a carpet machine, but still pay them to do it because they just do a better job.
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$380
Sharon K.
05/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: Cleaned carpets in living room dinning room family room hallway 3 bedrooms and cleaned grout in 2 bathrooms
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Brenda F.
04/2014
5.0
carpet cleaners
  + -1 more
Everything was great!
Description of Work: They cleaned my carpet.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$179
Rebecca B.
01/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro

Contact information

13502 Giles Suite D, Omaha, NE 68138

http://Procleaningomaha.com

Licensing

Bonded
Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Oriental Rug Cleaning,
Air Duct Cleaning

FAQ

Professional Carpet & Upholstery Cleaning, Inc. is currently rated 4.7 overall out of 5.
Professional Carpet & Upholstery Cleaning, Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Professional Carpet & Upholstery Cleaning, Inc. offers free project estimates.
No, Professional Carpet & Upholstery Cleaning, Inc. does not offer eco-friendly accreditations.
No, Professional Carpet & Upholstery Cleaning, Inc. does not offer a senior discount.
No, Professional Carpet & Upholstery Cleaning, Inc. does not offer emergency services.
No, Professional Carpet & Upholstery Cleaning, Inc. does not offer warranties.
Professional Carpet & Upholstery Cleaning, Inc. offers the following services: Disinfecting & deodorizing, red stain removal, tile and grout cleaning, tile & grout sealing, pet stain treatment, Furniture cleaning, mold remediation & dupont teflon. Use the carpet manufacturers to recommended cleaning procedures to maintain carpet warranty
Dry Clean

Contact information

13502 Giles Suite D, Omaha, NE 68138

http://Procleaningomaha.com