Nebraska Home Appliance

Appliance Repair, Appliance Repair - Small, Dryer Vent Cleaning

About us

Hometown Hero Appliance Repair (formerly Nebraska Home Appliance) is located in Omaha, Nebraska. Hometown Hero has been serving the Omaha Metro area since 1988. If you need appliance service now, we're on the way. If you've got questions about your appliances, call us to speak with a technician, our advice is completely free. Our services include Washer Repair, Dryer Repair, Refrigerator Repair, Range/Oven Repair, Dishwasher Repair, Microwave Repair Whether you have questions, need parts for a job you're doing yourself, or need emergency service our factory trained, courteous uniformed technicians will be there to help. You can also stop by our full-line parts store to get the parts for your do-it-yourself job. Call us today and put our 40 years of experience to work for you!

Business highlights

37 years of trusted experience
Se Habla Español
Family Owned & Operated

Services we offer

Refrigerator, dishwasher, washer, dryer, microwave, wine cooler, refrigeration, oven repair & dryer vent cleaning.

Services we don't offer

Coffee makers, blenders & food processors.

Amenities

Warranties
Yes
Senior Discount

5%



Accepted payment methods

CreditCard

Photos of past projects

Reviews

4.8417 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
6%
3
1%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 76-100 of 417 reviews

Pat M.
02/2020
5.0
appliance repair
  + -1 more
They call and said they could come earlier than first set up. The service man was very professional, diagnosed the problem, had the part on his truck and fixed the problem in no time. It was a pleasant experience.
Description of Work: Washer repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Roger M.
02/2020
5.0
appliance repair
  + -1 more
Works fine. Very personable tech, professional and polite
Description of Work: Igniter for dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$239

Lynn C.
02/2020
5.0
appliance repair
  + -1 more
David was great! He showed me exactly what was wrong and gave me a quote, so I could make the choice to repair or replace it. He recommended the maintenance kit to replace the pulley, belt and wheels. He cleaned out the years of accumulated lint inside the unit and it runs like new! I am so happy with the service and communication!
Description of Work: The pulley had seized up on my dryer and it made a horrible screeching noise,.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$261

Judith S.
01/2020
5.0
appliance repair
  + -1 more
They had to return several times due to parts, but did so quickly and efficiently. The technician was very informative and explained what he had done.
Description of Work: refrigerator repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Jeffrey B.
01/2020
5.0
appliance repair
  + -1 more
Everything went good. Jacob was very professional.
Description of Work: Dishwasher needed a new motor

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro

Matt D.
01/2020
5.0
appliance repair
  + -1 more
This ice maker has been serviced several times by Nebraska Home Appliance to no fault of their own. They have tried all they could and eventually the technician called the manufacturer directly to get some answers about the faulty ice maker. Although we have not been pleased with the refrigerator, we certainly believe NHA has done all that they can to complete the necessary repairs. Vince is like family now! ;)
Description of Work: Refrigerator ice maker repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Diane O.
01/2020
1.0
appliance repair, small appliance repair
  + 0 more
I have no issue with the service man. He showed up on time and performed the service within twenty minutes. Very easy fix. The charge was $280.00 for a replacement piece that I later found out was in the $40 price range. WAY OVER PRICED.Should not have agreed to have the work done, but I needed the stove to work as soon as I could. Will never call them again.
Description of Work: heating element in electric stove needed replaced

Rating CategoryRating out of 5
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$280

Response from Nebraska Home Appliance
We appreciate the feedback, and if you would like to discuss the specifics with a manager, we would be happy to assist. We are a manufacturer authorized servicer for your appliance, and the parts we use are all original equipment parts, so you may be finding lower pricing online reflecting aftermarket versions of these parts. We would appreciate the opportunity to look into the matter further at your convenience. Thank you!

Marc L.
12/2019
5.0
appliance repair
  + -1 more
Went well. Arrived on time, diagnosed the problem and came up with a solution. Went and retrieved part from shop and came back, installed it, made sure it was working before he left all within an hour. Very pleased with the service.
Description of Work: Samsung ice maker froze up and was leaking out the back. They replaced the part that keeps the line from freezing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

sue F.
11/2019
5.0
appliance repair
  + -1 more
Great experience. The technician, Jake, was personable and polite. He diagnosed and fixed the problem. Would definitely recommend Nebraska Home Appliance.
Description of Work: replace temperature probe and disassemble and clean door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$299

Bill S.
11/2019
5.0
appliance repair
  + -1 more
Excellent. Jake explained costs, procedures and problem. Resolved quickly and the whole process was pleasant
Description of Work: Dishwasher would not clear maintenance code

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Savannah S.
10/2019
5.0
appliance repair
  + -1 more
Great! Jake was very punctual and concise, he figured out what was wrong with the machine and fixed it immediately.
Description of Work: Washing Machine Diagnoses

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

sandra L.
10/2019
5.0
appliance repair
  + -1 more
Nebraska Home Appliance did the best job, the tech (David) knew what was wrong within a few minutes, he didn't make a mess, he explained everything and did something so it will never happen again I will tell everyone to only call Nebraska Home Appliance. Very nice and honest.
Description of Work: my refrigerator was leaking

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

ALAN E.
10/2019
5.0
appliance repair
  + -1 more
Had Jake show at the appointed time. He was very knowlegeable about the problem I had. I had a problem with my upright freezer. He did a bunch of checks on it and come to find out it was not the freezer at all. We had lost power thru a GFI outlet in another room. Thank you Jake for your great service. I will be calling them again for any other problems i have.
Description of Work: Repair work on a freezer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ben W.
09/2019
5.0
appliance repair
  + -1 more
Outstanding job! Work was completed quickly and professionally. The service tech was very knowledgeable and answered all our questions.
Description of Work: Fixed dishwasher control panel

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patti S.
09/2019
5.0
appliance repair
  + -1 more
I called for an appointment and was given one within a day of the call. Emails were sent out with the name of the tech and we were kept updated with when he would arrive. He had finished the jobs for that day quickly so arrived a few minutes early of the scheduled time period. Jake is extremely professional, knowledgeable, and great at explaining what was wrong. He fixed it in a very timely manner and answered all of our questions. This is our second experience with Jake and Nebraska Home Appliance and were extremely pleased. We highly recommend this company to others.
Description of Work: Refrigerator was leaking on shelves

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

Diane P.
09/2019
5.0
appliance repair
  + -1 more
Darrin knew from my description the issue. He also explained how the ice maker works. I elected to by-pass the filtration system saving hundreds of dollars. The ice maker and water dispenser still work as before.
Description of Work: The filter housing had stopped working

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

wendy L.
08/2019
5.0
appliance repair
  + -1 more
They were respectful of my home, and time.
Description of Work: Our dryer door was popping open at the bottom and it made rubbing noice.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$267.14

Donna T.
08/2019
5.0
appliance repair
  + -1 more
Jake have me the estimate. No pressure to complete the repair. I thought I might buy new but was clearly out of touch with the current prices for new appliances. I called back and said do the work. He did. Dryer works now And i anticipate will continue to work for many years.
Description of Work: Dryer repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$480

Robert C.
08/2019
5.0
appliance repair
  + -1 more
Well. Told me what I wanted to know.
Description of Work: Check range functions

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
1.0
punctuality
5.0

Yes, I recommend this pro

sarah E.
07/2019
4.0
appliance repair
  + -1 more
Replaced part the same day, made recommendations to have venting replaced. Very satisfied with the service done on the dryer; I just wish I did not have to wait 4 days for the tech to come out. Jake was friendly and professional.
Description of Work: Dryer not working

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$225

Thea S.
07/2019
5.0
appliance repair
  + -1 more
Mike came again, for my dryer this time (fixed oven last time). He's very professional and nice. Explained 2 things it could be, and gave me quotes before he began work. He did a great job and dryer is good now. Have not dried a full load yet though, but I have confidence it'll be good. I've have good experiences so far with Ne Home Appliance.
Description of Work: dryer repair

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$223

will S.
07/2019
5.0
appliance repair
  + -1 more
Repairman replaced bake ignitor. He was fast, friendly, professional, informative and respectful of our property and our needs. Highly recommend !
Description of Work: Gas oven would not heat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$282

William S.
06/2019
5.0
appliance repair
  + -1 more
less than an hour and they explained everything. I'm an engineer so I understood exactly what they were telling me.
Description of Work: Refrigerator was not cooling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$348

Kerri J.
05/2019
5.0
appliance repair
  + -1 more
First off, I was amazingly pleased I could call on a Monday morning and get such a quick service call with Rico! The tech-Jake-arrived on time, was polite and friendly, explained what was going on, waited while I had to confer on price via a phone call & promptly fixed the problem. He advised me of what to expect in the next 24 hours and to call back if that didn’t happen. I’ve used this company before and will definitely use them again!
Description of Work: Fridge stopped working

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$315

Larry K.
03/2019
5.0
appliance repair
  + -1 more
After taking stove partially apart, it just started working. I received a circuit panel estimate in case it stops working again.
Description of Work: One of the burners on stove wasn't working.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

830 S 75th St, Omaha, NE 68114

https://hometownhero.repair

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Dryer Vent Cleaning

FAQ

Nebraska Home Appliance is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Nebraska Home Appliance accepts the following forms of payment: CreditCard
No, Nebraska Home Appliance does not offer free project estimates.
Yes, Nebraska Home Appliance offers eco-friendly accreditations.
Yes, Nebraska Home Appliance offers a 5% senior discount.
No, Nebraska Home Appliance does not offer emergency services.
Yes, Nebraska Home Appliance offers warranties.
Nebraska Home Appliance offers the following services: Refrigerator, dishwasher, washer, dryer, microwave, wine cooler, refrigeration, oven repair & dryer vent cleaning.
Coffee makers, blenders & food processors.

Contact information

830 S 75th St, Omaha, NE 68114

https://hometownhero.repair

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed