Nebraska Home Appliance

Appliance Repair, Appliance Repair - Small, Dryer Vent Cleaning

About us

Hometown Hero Appliance Repair (formerly Nebraska Home Appliance) is located in Omaha, Nebraska. Hometown Hero has been serving the Omaha Metro area since 1988. If you need appliance service now, we're on the way. If you've got questions about your appliances, call us to speak with a technician, our advice is completely free. Our services include Washer Repair, Dryer Repair, Refrigerator Repair, Range/Oven Repair, Dishwasher Repair, Microwave Repair Whether you have questions, need parts for a job you're doing yourself, or need emergency service our factory trained, courteous uniformed technicians will be there to help. You can also stop by our full-line parts store to get the parts for your do-it-yourself job. Call us today and put our 40 years of experience to work for you!

Business highlights

36 years of trusted experience
Se Habla Español
Family Owned & Operated

Services we offer

Refrigerator, dishwasher, washer, dryer, microwave, wine cooler, refrigeration, oven repair & dryer vent cleaning.

Services we don't offer

Coffee makers, blenders & food processors.

Amenities

Warranties
Yes
Senior Discount

5%



Accepted payment methods

CreditCard

Photos of past projects

Reviews

4.8417 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
6%
3
1%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 51-75 of 417 reviews

Tina N.
07/2020
5.0
appliance repair
  + -1 more
Tech was on time, very friendly, very knowledgeable, and resolved issue very quickly.
Description of Work: Dryer Repair under warranty

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jessica B.
07/2020
5.0
appliance repair
  + -1 more
Nebraska Home Appliance was fantastic! They made it easy to make an appointment on a day and time that worked with my schedule. The repair man was knowledgeable, friendly, and wore a mask while in our home working. He took the time to explain what the problem was and how much it would cost before completing the work. Would highly recommend this company. Will be calling them in the future for all our repairs.
Description of Work: Heating element in dyer replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$384.2

Teresa G.
07/2020
5.0
appliance repair
  + -1 more
It was a very smooth process. the problem was diagnosed and fixed promptly and the best part was that is was quickly and the price was reasonable. I would recommend Nebraska home appliance to friends and family!
Description of Work: refrigerator repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$290

Julie M.
07/2020
5.0
appliance repair
  + -1 more
Very professional. They called me back in a timely manner, set up a time for the service call, the Tech was on time and very polite and professional.
Description of Work: Replace the motor in the washing machine

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$278

Debbie H.
06/2020
5.0
appliance repair
  + -1 more
It went extremely well. NHA communicated my appointed time and sent me info about the tech who would be coming. Jake was professional, friendly, helpful, answered my questions and did a good job. I have a warranty on my dishwasher and this is the company they contacted. I would definitely use them again. This was a very positive experience. Thank you NHS.
Description of Work: Dishwasher repair

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brad B.
06/2020
5.0
appliance repair
  + -1 more
Great job! Came on time, immediately found the problem and was able to service the freezer (no parts needed, just a clearing of a blocked water line. Price was fair and I would hire again and recommend to friends.
Description of Work: Freezer wasn't freezing, just blowing cold air.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$153

Terri F.
06/2020
5.0
appliance repair
  + -1 more
I called to make an appointment and was told that they were booked but would put me on an "emergency" list. They called back a couple of hours later and said they could be there that afternoon. The technician was friendly and was able to fix the issue very quickly. He even showed me the issue with the part before he left. I will definitely call Nebraska Home Appliance for any future issues that I have.
Description of Work: Dryer wasn't heating

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$295

Marlene S.
06/2020
5.0
appliance repair
  + -1 more
Great. Communication and professionalism was stellar. Would definitely use them again
Description of Work: Fixed refrigerator ice maker

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Jenny N.
06/2020
5.0
appliance repair
  + -1 more
Excellent Customer service with setting up the service call and professional top notch Tech. Highly Recommended
Description of Work: Fridge wasn't cold
Rating CategoryRating out of 5
Yes, I recommend this pro

Laurie V.
06/2020
4.0
appliance repair
  + -1 more
I was very happy that they were able to come out within a day to do the repair and did a great job when they were here. It was a rather simple repair that took less than an hour and required no new parts or anything like that. My only critique was that it was a bit pricey but other than that I was happy with everything that they did. Very professional and efficient
Description of Work: Washing machine repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Stacy D.
06/2020
5.0
appliance repair
  + -1 more
They fixed the Ice Machine by replacing a couple of parts.
Description of Work: Ice machine wasn’t working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gary B.
05/2020
5.0
appliance repair
  + -1 more
Tech showed up on time if not early, advised what additional/total cost would be and once I agreed he was done within 15-20 minutes.
Description of Work: Needed dryer mechanism repaired, door didn't close properly or stay closed while drying., Also, needed vent hose attached properly in tight spot. Painters recently broke by accident.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

James B.
05/2020
5.0
appliance repair
  + -1 more
Quick response, quote given, work complete all within a week.
Description of Work: Repair washer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Mark H.
05/2020
5.0
appliance repair
  + -1 more
excellent! Kevin immediately knew what was the issue corrected and explained next steps.
Description of Work: Dryer repair

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patrick B.
05/2020
1.0
appliance repair
  + -1 more
The tech assumed the compressor was bad and couldn't wait to get out of my house with the service call money. If it was the compressor. Kitchen Aid would have paid for parts, but used another service company and charged more money to put it in. I just gave up on the scams and purchased another fridge. Repairmen are all crooks.
Description of Work: I needed my fridge to start cooling again.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0


Response from Nebraska Home Appliance
Thank you for the feedback. Our technician was out to diagnose your Kitchenaid refrigerator, and found that the compressor was faulty. The compressor motor windings were out of spec, and reading intermittently open. If you have any questions regarding the diagnosis, we are happy to assist. We can assure you that our technician didn't assume the compressor was defective; he verified that it was defective through testing to specifications, and even using a test jig to attempt to start the compressor. If we can be of further assistance, don't hesitate to let us know.

Mike H.
05/2020
5.0
appliance repair
  + -1 more
Derrick did an outstanding job of recognizing the problems and quickly and efficiently making the necessary repairs. Outstanding.
Description of Work: Two repairs to built-in microwave/over unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Nathan W.
05/2020
5.0
small appliance repair
  + -1 more
I was impressed with Kevin the repairman that serviced our refrigerator/freezer unit. He was professional and good at his work. I also enjoyed the conversation. He also cleaned up after his work. The expediency of the work getting issued to completion was great!
Description of Work: Replacement of Ice Maker

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Barb L.
04/2020
5.0
appliance repair
  + -1 more
It went well. We did not need a part, but the technicians found a loose connection, fixed it without any parts needed. We would definitely call them again!
Description of Work: Dryer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Jimmy T.
04/2020
5.0
appliance repair
  + -1 more
The technician was great. Booked the appointment at 4:30 the day before and they were out here by 11am the next day. Repairs were minor but he took a look and explained everything to me. Pricing is aligned with any other appliance technicians.
Description of Work: Dryer wouldn't start

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Jane E.
04/2020
5.0
appliance repair
  + -1 more
Service agent was great. Punctual and knowledgable. Showed me what was the cause and fixed it.
Description of Work: Dryer Repair

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$231

Shirley S.
03/2020
5.0
appliance repair
  + -1 more
Amazing! From scheduling an online appointment to completion of service, very, very satisfied!! The technician Derek was very professional, knowledgeable, efficient, and very nice. He explained how/why the repair was needed and provided tips for preventive maintenance. Very informative and so, so nice! If all technicians are like Derek, highly recommend this company!!
Description of Work: Replacement of heat element in clothes dryer

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Mickie K.
03/2020
5.0
appliance repair
  + -1 more
The 2 guys that came to my home were professional, knowledgeable and friendly. They took care of the problem very quickly. I would highly recommend this company.
Description of Work: Refrigerator repair

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

juelle H.
03/2020
5.0
appliance repair
  + -1 more
they did the research about the smell of gas when you turn on the range because couldnt deplicate when there. because of their research they were able to fix problem
Description of Work: Range repair

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joan W.
03/2020
5.0
appliance repair
  + -1 more
It went well. I was able to get an appointment during a window of time between 11-2 the next day. Darrin called the next morning to say he was ahead of schedule. He was very knowledgeable and was able to diagnose the problem quickly.
Description of Work: Refrigerator wasn't cooling

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Katie H.
02/2020
5.0
appliance repair
  + -1 more
Very friendly and professional! They were able to be here quickly, diagnosed and fixed the problem quickly as well. Would definitely hire again!
Description of Work: Dryer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

830 S 75th St, Omaha, NE 68114

https://hometownhero.repair

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Dryer Vent Cleaning

FAQ

Nebraska Home Appliance is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Nebraska Home Appliance accepts the following forms of payment: CreditCard
No, Nebraska Home Appliance does not offer free project estimates.
Yes, Nebraska Home Appliance offers eco-friendly accreditations.
Yes, Nebraska Home Appliance offers a 5% senior discount.
No, Nebraska Home Appliance does not offer emergency services.
Yes, Nebraska Home Appliance offers warranties.
Nebraska Home Appliance offers the following services: Refrigerator, dishwasher, washer, dryer, microwave, wine cooler, refrigeration, oven repair & dryer vent cleaning.
Coffee makers, blenders & food processors.

Contact information

830 S 75th St, Omaha, NE 68114

https://hometownhero.repair

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed