Nebraska Home Appliance

Appliance Repair, Appliance Repair - Small, Dryer Vent Cleaning

About us

Hometown Hero Appliance Repair (formerly Nebraska Home Appliance) is located in Omaha, Nebraska. Hometown Hero has been serving the Omaha Metro area since 1988. If you need appliance service now, we're on the way. If you've got questions about your appliances, call us to speak with a technician, our advice is completely free. Our services include Washer Repair, Dryer Repair, Refrigerator Repair, Range/Oven Repair, Dishwasher Repair, Microwave Repair Whether you have questions, need parts for a job you're doing yourself, or need emergency service our factory trained, courteous uniformed technicians will be there to help. You can also stop by our full-line parts store to get the parts for your do-it-yourself job. Call us today and put our 40 years of experience to work for you!

Business highlights

36 years of trusted experience
Se Habla Español
Family Owned & Operated

Services we offer

Refrigerator, dishwasher, washer, dryer, microwave, wine cooler, refrigeration, oven repair & dryer vent cleaning.

Services we don't offer

Coffee makers, blenders & food processors.

Amenities

Warranties
Yes
Senior Discount

5%


Photos of past projects

Reviews

4.8417 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
6%
3
1%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 376-417 of 417 reviews

Marcie E.
05/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Thomas L.
02/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Washing machine was not working...loud banging sound when It went into the drain and spin cycle. They said the transmission was broken...cost was too high to repair and we raced the washer

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Aaron A.
01/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: The repair was done quickly. The technician was friendly and explained what needed to be done.
Rating CategoryRating out of 5
Yes, I recommend this pro

steven F.
12/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$80

Pat M.
11/2015
5.0
appliance repair
  + -1 more
All went well
Description of Work: Replaced water valve in washing machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$223.7

Response from Nebraska Home Appliance
Thank you for the feedback. We're glad to hear that our tech, Vince, took good care of you. We hope to serve you again in the future.

Sherri F.
10/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Awesome service! Appointment was easy to make. Repair to refrigerator was done. Leak fixed. The water line was frozen and had to make return calls but the service department was very accomodative and came out to repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Scott F.
10/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: It was more expensive to fix the item than it was to get new. Trusted them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Edie K.
08/2015
5.0
appliance repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Nebraska Home Appliance
Thank you for the grades. We are glad to hear from you about your washer, and please let us know if it gives you any trouble in the future. Thanks!

James C.
08/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Very professional. Arrived on time, Vince repaired the seven year old Ge fridge that leaked water on the wood floor. Have used Nebraska Home appliance for almost ten years. Fair and reputable company
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Nebraska Home Appliance
We really appreciate your decade of business. Thank you for putting your trust in us.

Dee S.
07/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Professional, trustworthy, dependable, knowledgeable. Tech explained the problem well and answered my questions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Nebraska Home Appliance
We appreciate you, and we love to hear feedback like this. Thanks for the praise!

Diana B.
07/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$315

Response from Nebraska Home Appliance
Thank you for the feedback and the opportunity to fix your refrigerator. We are always glad to be of service to you.

Pamela B.
07/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$272

Edie K.
06/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Analyzed problem as to why washer stopped in middle of cycle and installed new water valve and new hoses.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$221

Response from Nebraska Home Appliance
Thank you for the feedback. If your washer gives you any trouble, don't hesitate to call your hometown hero. We appreciate the opportunity to take care of you!

Patti J.
06/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: He was very efficient with my repair.
Rating CategoryRating out of 5
Yes, I recommend this pro

Darin S.
06/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Fixed washer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jill B.
05/2015
4.0
appliance repair
  + -1 more
unknown
Description of Work: Looked over a dishwasher.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Joyce R.
05/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: They referred me to some one local who could help.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Teresa P.
04/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Repaired washer and dryer. Replaced pump in washing machine and rollers in dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Nebraska Home Appliance
It was very kind of you to take the time to review us. We are glad to have repaired your washer and dryer, and look forward to serving you in the future. Thanks!

Margaret B.
04/2015
4.0
appliance repair
  + -1 more
unknown
Description of Work: Fixed a roller on the upper rack, left side.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Nebraska Home Appliance
Thank you for the feedback. Our replacement of the adjuster assembly for the upper rack is guaranteed, so please let us know if you have any issues.

BJ R.
04/2015
4.0
appliance repair
  + -1 more
unknown
Description of Work: Replace soap dispenser and door shield on dishwasher and no leaking since the repair. Replaced bearings in dryer-much quieter now. Would like to have more detail on the billing statements. Did a great job and will use again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Nebraska Home Appliance
Thanks for the kind comments. We are happy to help, and we appreciate your thoughts on the invoices. We are working on a redesigned invoice that will come out within the next couple months that contains greater detail, and comments like yours shape decisions like this. Thanks again!

Jill B.
03/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Couldn't get washing machine to fill with water. I tried to fill several times before calling but it wouldn't fill. Provider changed settings of machine and it filled on each one. The only thing could think of that there was a possible power surge and the machine just needed to be re-set. Provider was very professional and said if I had any further problems that I had thirty days to call and there would be no service charge for the call. Glad it now works!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Nebraska Home Appliance
Thanks for the feedback. We appreciate it.

Conan H.
02/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$200

Response from Nebraska Home Appliance
Thanks for the rating - we always value the feedback, and we hope to take care of you appliance needs in the future!

mechelle C.
02/2015
2.0
appliance repair
  + -1 more
unknown
Description of Work: They say they have largest parts inventory, but still tried to make use wait more than a week for repair. Ice and water dispenser was broken on our Samsung refrigerator. A very, very common problem for Samsung. Called them and told them the issue, even gave them the part number. The tech, who was extremely professional and courteous, came to our house. Tried to dispense water. Then told me the dispenser was broken. Needed to order the part. Be back in a week to 10 days. Did not wrench on the refrigerator, take anything apart, or use any tool other than his tablet. $96.00 for service call. Parts and labor estimate for actual repair, $350. |We ordered part online for $68. Received in 2 days. Installed in 30 minutes. If he would have brought the part, we would have gladly paid the $350. I can afford to pay for convenience and will, but they don't carry the common repair parts as claimed. |I ordered the part online for

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$100

Response from Nebraska Home Appliance
Hello [removed member name], I am trying to review the service in our system but I am having a hard time finding it. Is the address listed above the property we had gone out to? Please give us a call at 402-399-0202 so we can work with you to resolve this situation for you. Thank you, John Brazeal Jr

Robert D.
01/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

Response from Nebraska Home Appliance
Thank you for the feedback. I'm glad we did a great job for you! I hope we get to serve you in the future.

mike H.
01/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: fixed my dryer and installed filter in fridge.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Nebraska Home Appliance
Thank you for leaving your feedback. I'm glad you were pleased with our service, and let us know if we can help again in the future.

Contact information

830 S 75th St, Omaha, NE 68114

https://hometownhero.repair

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Dryer Vent Cleaning

FAQ

Nebraska Home Appliance is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

No, Nebraska Home Appliance does not offer free project estimates.
Yes, Nebraska Home Appliance offers eco-friendly accreditations.
Yes, Nebraska Home Appliance offers a 5% senior discount.
No, Nebraska Home Appliance does not offer emergency services.
Yes, Nebraska Home Appliance offers warranties.
Nebraska Home Appliance offers the following services: Refrigerator, dishwasher, washer, dryer, microwave, wine cooler, refrigeration, oven repair & dryer vent cleaning.
Coffee makers, blenders & food processors.

Contact information

830 S 75th St, Omaha, NE 68114

https://hometownhero.repair

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed