Nebraska Home Appliance

Appliance Repair, Appliance Repair - Small, Dryer Vent Cleaning

About us

Hometown Hero Appliance Repair (formerly Nebraska Home Appliance) is located in Omaha, Nebraska. Hometown Hero has been serving the Omaha Metro area since 1988. If you need appliance service now, we're on the way. If you've got questions about your appliances, call us to speak with a technician, our advice is completely free. Our services include Washer Repair, Dryer Repair, Refrigerator Repair, Range/Oven Repair, Dishwasher Repair, Microwave Repair Whether you have questions, need parts for a job you're doing yourself, or need emergency service our factory trained, courteous uniformed technicians will be there to help. You can also stop by our full-line parts store to get the parts for your do-it-yourself job. Call us today and put our 40 years of experience to work for you!

Business highlights

36 years of trusted experience
Se Habla Español
Family Owned & Operated

Services we offer

Refrigerator, dishwasher, washer, dryer, microwave, wine cooler, refrigeration, oven repair & dryer vent cleaning.

Services we don't offer

Coffee makers, blenders & food processors.

Amenities

Warranties
Yes
Senior Discount

5%



Accepted payment methods

CreditCard

Photos of past projects

Reviews

4.8417 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
6%
3
1%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 26-50 of 417 reviews

Molly M.
02/2021
5.0
appliance repair
  + -1 more
Great, Vince Dussetschleger was very professional and very competent. He fixed our ignitor quickly and was very careful not to scratch our hardwood floors. I would definitely hire him again.
Description of Work: We needed a new ignitor.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$283.19

Kelly C.
02/2021
5.0
appliance repair
  + -1 more
The receptionist answering the phone (2/17/21) was warm and friendly. The certified appliance technician, Kyle, was professional, fast, courteous, and efficient (and wore a mask, as well as shoe covers, so no Covid concerns or dirty carpet tracks). Thank you!
Description of Work: Washing machine repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Jeanne D.
02/2021
5.0
appliance repair
  + -1 more
Great! Travis was here on time and was very polite. Did not make any mess to speak of even though it was quite ugly outside He identified the problem quickly and was able to replace the broken part right then. He took the time to show me the art and explain how it worked and pointed out the problem. Would hire again.
Description of Work: Replaced control board on refrigerator

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Larry B.
02/2021
5.0
appliance repair
  + -1 more
I was happy with the service, I do believe that the price was a tad bit high for the parts as I could have purchased same online for far less.
Description of Work: washing machine gasket repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Barb Hopkins H.
01/2021
5.0
appliance repair
  + -1 more
They were very professional and efficient from making the appointment and updating us via e-mail.
Description of Work: The ice maker needed to be replaced under warranty.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ronald W.
01/2021
5.0
appliance repair
  + -1 more
The Service Tech was great. Told my wife what the problem was, what it would cost to do the repairs, and was very professional doing the repair and explaining what he did and why. The cost was well within the range we were "hoping for". We will be calling NHA the next time we need repair work.
Description of Work: Great experience

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$239

Becky C.
01/2021
5.0
appliance repair
  + -1 more
The appointment was set by a kind and capable person. I got a confirmation via email and they send me a link that allowed me to track the technician’s progress on the day of the appointment. It was easy to do and accurate. I also got a text that he was on his way. Darrin was professional and clearly knows what is doing. He knew exactly what to look for after checking out my washer for only a few seconds. He did a complete diagnostic on the machine and gave me his assessment and options. I will be using this company for all my appliance repairs because, although the outcome for my 10 year old washer wasn’t favorable, the company and technician were top notch. A+. Definitely would recommend.
Description of Work: Washing machine repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

john or glenda B.
12/2020
5.0
appliance repair
  + -1 more
good, replaced part, ran unit, works great, no problem with unit after repaired
Description of Work: washer repaired

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

LISA H.
12/2020
5.0
appliance repair
  + -1 more
Jake assessed and completed the job in under 10 minutes! Super friendly and professional.
Description of Work: Ice maker replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael H.
12/2020
5.0
appliance repair
  + -1 more
Got on the schedule very quickly and Ali the technician was awesome. 2nd time this year they have been out to repair my Samsung products and am very satisfied.
Description of Work: Ice Maker Repair.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gerri D.
12/2020
5.0
appliance repair
  + -1 more
Works perfectly, couldn't be happier and will use them for future issues.
Description of Work: The Freezer Stopped Working In My Amana Refrigerator. Jake Diagnosed The Issue And Gave A Price Estimate That I Thought Was Very Fair. He Is A Very Courteous Technician Andvery Fast.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$315

Rick H.
11/2020
5.0
appliance repair
  + -1 more
Jake was great. On time and was done quickly.
Description of Work: New refrigerator gasket installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paula B.
11/2020
5.0
appliance repair
  + -1 more
Appointment was scheduled within 36 hours of call. I received a confirmation email the night before service & had the ability to track where the service technician was on his route that day (if I wanted to.) Received a call approximately 30 minutes before service technicians arrived. Both technicians were professional & polite. They wore face guards & "slippers" over their shoes to protect my floors. They quickly diagnosed the problem & were able to fix it promptly. Highly impressed by professionalism & ability to establish rapport. Thanks Vince & Will!!
Description of Work: 5 year old dryer "squeaked & squealed" intermittently with last three uses.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Paula C.
10/2020
5.0
appliance repair
  + -1 more
Our Service Person was Jake, he showed me exactly what the problem was and fixed it. He had the part he needed with him. He was a professional and polite.
Description of Work: Dishwasher repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Terry M.
10/2020
5.0
appliance repair
  + -1 more
Fantastic. Responsive, professional and efficient.
Description of Work: Replaced temperature sensor in stove.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80.25

ANNE H.
10/2020
5.0
appliance repair
  + -1 more
It was a great experience. Tech was pleasant, timely, had heads up call and very aware of what might be wrong, done quickly and yeah. You don't realize how we depend on our appliances til they are out of commission. Thanks
Description of Work: Repair microwave

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gary S.
09/2020
5.0
appliance repair
  + -1 more
Cleaned out condenser and said it should fix.
Description of Work: Freezer not cold enough

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Sheila B.
09/2020
5.0
appliance repair
  + -1 more
Very well. Darrin was friendly and professional. He check the machine and then by-pass the switch to make sure that was the problem.. Very please with the experience and will call again if need be.
Description of Work: replace lid switch on my washer!
Rating CategoryRating out of 5
Yes, I recommend this pro

Kathy B.
09/2020
5.0
appliance repair
  + -1 more
Inlet water valve was replaced. Our technician came out promptly and had the repair part with him so the fix could be completed at the first appointment. He was polite and professional.
Description of Work: Repair leaky valve. Water was dripping into washing machine tub when not in use.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$262.65

Beth S.
08/2020
5.0
appliance repair
  + -1 more
Very smooth,technician was very nice and knowledgeable. Did the work quickly. Thanks alot.
Description of Work: Washer fixed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Amy A.
08/2020
5.0
appliance repair
  + -1 more
On time arrival. Excellent communication pre and during. Work done as explained/estimated. Professional. Courteous. Highly recommend.
Description of Work: Ice maker repair/replace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Connie H.
08/2020
5.0
small appliance repair
  + -1 more
Jake did a thorough job finding the problem with my dishwasher. His work was very professional, and he answered all my questions.
Description of Work: dishwasher diagnosis

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Dan B.
08/2020
5.0
appliance repair
  + -1 more
Excellent customer service by Darrin. He was well organized and quickly diagnosed the issue and preformed the repair service. On time as scheduled,
Description of Work: Dishwasher repair

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$211.34

Kim B.
08/2020
5.0
appliance repair
  + -1 more
Excellent. Good customer service and well organized repair service. On time as scheduled, friendly and competent. Everything was excellent.
Description of Work: Repair of water valve in refrigerator that was leaking. Part replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$267

Amy B.
07/2020
5.0
appliance repair
  + -1 more
Kyle A did the repair. What a nice guy! Courteous and punctual. Did the job quickly! We were very pleased with the service.
Description of Work: Refrigerator repair

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

830 S 75th St, Omaha, NE 68114

https://hometownhero.repair

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Dryer Vent Cleaning

FAQ

Nebraska Home Appliance is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Nebraska Home Appliance accepts the following forms of payment: CreditCard
No, Nebraska Home Appliance does not offer free project estimates.
Yes, Nebraska Home Appliance offers eco-friendly accreditations.
Yes, Nebraska Home Appliance offers a 5% senior discount.
No, Nebraska Home Appliance does not offer emergency services.
Yes, Nebraska Home Appliance offers warranties.
Nebraska Home Appliance offers the following services: Refrigerator, dishwasher, washer, dryer, microwave, wine cooler, refrigeration, oven repair & dryer vent cleaning.
Coffee makers, blenders & food processors.

Contact information

830 S 75th St, Omaha, NE 68114

https://hometownhero.repair

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed