Nebraska Home Appliance

Appliance Repair, Appliance Repair - Small, Dryer Vent Cleaning

About us

Hometown Hero Appliance Repair (formerly Nebraska Home Appliance) is located in Omaha, Nebraska. Hometown Hero has been serving the Omaha Metro area since 1988. If you need appliance service now, we're on the way. If you've got questions about your appliances, call us to speak with a technician, our advice is completely free. Our services include Washer Repair, Dryer Repair, Refrigerator Repair, Range/Oven Repair, Dishwasher Repair, Microwave Repair Whether you have questions, need parts for a job you're doing yourself, or need emergency service our factory trained, courteous uniformed technicians will be there to help. You can also stop by our full-line parts store to get the parts for your do-it-yourself job. Call us today and put our 40 years of experience to work for you!

Business highlights

37 years of trusted experience
Se Habla Español
Family Owned & Operated

Services we offer

Refrigerator, dishwasher, washer, dryer, microwave, wine cooler, refrigeration, oven repair & dryer vent cleaning.

Services we don't offer

Coffee makers, blenders & food processors.

Amenities

Warranties
Yes
Senior Discount

5%



Accepted payment methods

CreditCard

Photos of past projects

Reviews

4.8417 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
6%
3
1%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 226-250 of 417 reviews

Susan H.
02/2017
5.0
appliance repair
  + -1 more
The tech, Darin, was efficient, timely, and knowledgeable. He had the repair part with him and was able to complete the work within one visit.
Description of Work: I hired them to replace a water inlet valve on a LG dishwasher.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

michelle N.
02/2017
5.0
appliance repair
  + -1 more
Vince and Josh are the perfect super hero team! They were fantastic with a great attitude! I called Nebraska home applaiance for one problem but before they showed up I had another appliance making noise! While they were working on the washer they also checked my freezer and fixed that too! It was pleasant having them in my house. They have a great sense of humor and I did find out Josh can fit in my freezer! we had a good laugh about that! Thanks again!
Description of Work: repair on a washer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brian F.
02/2017
5.0
appliance repair
  + -1 more
Having a washing machine go bad is not fun. My wife called our home warranty company around 815am. Nebraska Home Appliances called me around 915am and said they could take a look in between 11-2, the same day. What a relief! The tech, Darren was great! Showed me exactly what he was doing and why. Very smart and respectful. I would highly recommend NHA in the future. Only took about an hour! Keep up the good work! Brian -- Omaha
Description of Work: Drain pump was clogged in the washing machine.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Sarah C.
02/2017
4.0
appliance repair
  + -1 more
They were knowledgeable and quick to discover what the issue was. They also carried all the necessary parts with them in their service vehicle. I was pleased that they were efficient and prepared.
Description of Work: Our fridge's water lines had frozen over.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$267.45

David N.
02/2017
5.0
appliance repair
  + -1 more
Vince is an excellent tech, he has worked on both my washer and refrigerator. Quick and efficient..
Description of Work: Fixed broken lid switch on washer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

John F.
01/2017
5.0
appliance repair
  + -1 more
Were able to quickly diagnose the issue and suggest corrective actions
Description of Work: Performed diagnostic check on a clothes dryer that had quit working

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

amy H.
01/2017
5.0
appliance repair
  + -1 more
Our dryer was not working properly and they came over and diagnosed the problem and gave mulitple solutions about how to fix it in the most cost effective way. Honest and quick service!
Description of Work: dryer was not working

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Kelly M.
01/2017
5.0
appliance repair
  + -1 more
Vince and Darren were very courteous to me and my wife. They offered to take the food out of the freezer and they offered to put it back when they were finished. They took the time took explain everything. We wish that more repair technicians were as professional as these guys.
Description of Work: Opened a Clogged water line in our refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

01/2017
5.0
appliance repair
  + -1 more
Vince was very professional and knowledgeable on the Subzero. He fixed the problem quickly and efficiently. Thanks!
Description of Work: Subzero was not cooling properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Griffith W.
01/2017
5.0
appliance repair
  + -1 more
Technician diagnosed the problem quickly as either a clogged drain pump or broken drain pump. The pump wound up being broken and needed to be replaced. All work was completed the same day within an hour and a half, including a trip to the shop to get the correct replacement part. I had the Angie's List coupon for $15, but he technician gave me a better deal with a 10% off promotion.
Description of Work: Washing machine was not working

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

JOHN B.
01/2017
5.0
appliance repair
  + -1 more
Better than expected, would use again if needed.
Description of Work: Dryer belt replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dennis M.
12/2016
5.0
appliance repair, small appliance repair
  + 0 more
The two tech's that showed up were very professional, knowledgeable of the product and worked quickly to solve the issue. I would highly recommend Nebraska Home Appliance to anyone who needs repairs or service for their applicances
Description of Work: We had a in drawer Sharp microwave that needed adjustment for the heating element to work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$100

Shawne N.
12/2016
5.0
appliance repair
  + -1 more
Not happy that a 15 month old dryer needed a part that is roughly half the price of the dryer But the service was good
Description of Work: Replaced heating assembly in Samsung dryer

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

James V.
12/2016
5.0
appliance repair
  + -1 more
It went very well. Vince was very friendly and professional. I don't remember the name of the trainee that was with Vince, but he is a quality guy, too. NE Home Appliance obviously hires the best technicians. Upon arriving, both guys put protective coverings over their shoes. Very conscientious! They went right to work and seemed to have all resources available to them to check everything out. Within 45 minutes, Vince had the problem component identified. I will definitely recommend NE Home Appliance to any who need their services, and I will definitely keep the magnet/phone number on my fridge for future need. Thanks
Description of Work: GE Refrigerator front control panel not functioning, or functioning intermittently. Needed to have the cause diagnosed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$74.85

Lynsee A.
12/2016
5.0
appliance repair
  + -1 more
It was a great experienxd. Would definitely use them again. They told us exactly what the price would be and there wasn't any hidden charges.
Description of Work: They checked our dryer to why is wasnt working and told us exactly what we needed. They showed us what was wrong and the exact parts we needed. They were very respectful and courteous.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$262

Barbara A.
12/2016
5.0
appliance repair
  + -1 more
Technician was on time, professional & very informative on other questions I had about other appliances. Would definitely call them again!
Description of Work: Replaced actuator & calibrated unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$228

Marlene G.
12/2016
5.0
appliance repair
  + -1 more
They guys got here within about an hour or two from my call. They were prompt, courteous, and knowledgeable. They looked up the problem before coming to see if there were any manufacturer bulletins out regarding this problem. They found information on my problem and made sure they had parts for the refrigerator before stepping in the door! That's a professional way to do things!
Description of Work: The fan in my refrigerator was making a loud noise. Turned out that the water lines were frozen and ice buildup was blocking the fan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$224

Candy K.
12/2016
5.0
appliance repair
  + -1 more
The timeliness was wonderful! Same day appointment. Technician was professional and timely. He took the time to explain the situation and the cost involved to repair. This is the second time I've used them and they were timely, truthful and cost efficient
Description of Work: I needed a repair on a refrigerator ice maker.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Dianne P.
12/2016
5.0
appliance repair
  + -1 more
They were on time and the dryer was repaired.
Description of Work: dryer repaired

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Shelly L.
12/2016
5.0
appliance repair
  + -1 more
Jordan from Nebraska Home Appliance was great! I got a call when he was on his way and he was extremely professional. He explained that the water inlet valve was leaking and replaced it right away. I also saved $15 with a coupon provided on Angie's List.
Description of Work: Our front loader washing machine was leaking.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$205

JOE S.
12/2016
5.0
appliance repair
  + -1 more
It was great. Dennis got here and went right to work. There was water leaking from somewhere in the freezer section then freezing at the bottom of the freezer, once that filled it spilled out on to the floor.
Description of Work: Dennis installed a drain kit and he defrosted the drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$226.64

JOE S.
12/2016
5.0
appliance repair
  + -1 more
Everything went great; I would definitely call this companyagain. I called them yesterday, and they came today. The issue I was having was one that I could've waited to fix, but I was very happy that they were willing to come out the following day. I would definitely recommend this company to family and friends!
Description of Work: They needed to replace a freezer drain line

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$227

Kirk H.
12/2016
5.0
appliance repair
  + -1 more
Sean came out on a Monday looked at the dishwasher and determined it needed a heating element sensor and a control valve. The parts had to be ordered and told me they would be back on Thursday to put in the new parts. Jordan came out Thursday afternoon and the dishwasher is working good.
Description of Work: Need a heating element and control valve replaced in our dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$299

Deb M.
11/2016
5.0
small appliance repair
  + -1 more
Vince Dussetschleger arrived on time, was very courteous, and even covered his shoes when entering my home. He kept me informed as he worked and showed me the parts that needed replaced. I would definitely call him again to repair or replace any appliances!
Description of Work: I had an ice maker that was not working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Sally P.
11/2016
5.0
small appliance repair
  + -1 more
He did a great job very freindly and very prompt and clean
Description of Work: Installed new evaporator cover in fridge

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

830 S 75th St, Omaha, NE 68114

https://hometownhero.repair

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Dryer Vent Cleaning

FAQ

Nebraska Home Appliance is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Nebraska Home Appliance accepts the following forms of payment: CreditCard
No, Nebraska Home Appliance does not offer free project estimates.
Yes, Nebraska Home Appliance offers eco-friendly accreditations.
Yes, Nebraska Home Appliance offers a 5% senior discount.
No, Nebraska Home Appliance does not offer emergency services.
Yes, Nebraska Home Appliance offers warranties.
Nebraska Home Appliance offers the following services: Refrigerator, dishwasher, washer, dryer, microwave, wine cooler, refrigeration, oven repair & dryer vent cleaning.
Coffee makers, blenders & food processors.

Contact information

830 S 75th St, Omaha, NE 68114

https://hometownhero.repair

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed