Advanced Electrical Services

Arrived on time (8:00AM) They did not have the same smoke detectors I had in the house so one went out to buy the same smoke detectors while the other worked on the outside light above the garage. They finished the job in less than 2 hours and they were professional and friendly. Thanks Scott and Mark.

Masters Electric arrived on time ( 8:30 A.M.) and proceeded to work the full day to finish the electrical box.

Scott was punctual, efficient and clean. He was always in contact with us and responded to questions quickly. I would highly recommend Advanced Electrical and Scott Glover. Fabulous job.

Everything went very well. The job was performed to our satisfaction.

Very well. He was prompt and courteous.

It went fine, he was curtious and cleaned up after himself

It started 18 months ago when I have AES come out and do an estimate. We had some family issues come up. When I got back to doing the work, Shasa in the office was able to find the estimate and it was still good. Monday they arrived as expected. We did an overview of what I wanted and where I wanted it. They spent two days cutting holes, bending conduit, running wires and putting in plugs, switches and lights (only wires in wet bar). They worked two full days.

See the description of the services performed.

Extremely well. They were on time, professional, exprienced and did everything they said they were going to do. I was very happy with Advanced Electrical Services.

After a minor miscommunication (they initially showed up at the wrong house), the AES team arrived. They were very polite and easy in which to converse. However, the disconnect (no pun intended) came when I received the written estimate. When I saw the amount, I countered by telling them another electrical vendor quoted me almost $1000 less for the same service. In response, one of the reps commented that they are a newer company and they had to consider their overhead... I replied by telling them that their overhead was not my primary responsibility, but theirs. I promptly but politely told them I wouldn't be using their services. They then offered to "match" the other vendor's quote (which served of no monetary benefit to me). In summary---nice guys, over-zealous pricing and very green on bidding/counteroffering skills. Left me with a sour first-time experience with AES. No deal.

They were great and we are looking at used them to run new wiring in order to get a double oven in to the kitchen.

We based our decision to hire Advanced Electrical Services solely on the reviews they had garnered on Angie's List. Sasha, who answered my telephone call, was polite and professional. I had to reschedule the initial appointment due to an overlooked conflict and she was able to accommodate my request. Sasha told me that I would be given an estimate before any work was started. I was not, and when I inquired about it was told that what I needed to have done could be accomplished in the first billable hour. The two young men who came to our home to complete the work could use a few lessons in professional demeanor - introduce yourself, don't make snide comments about the situation to your colleague when the home owner is in earshot, clean up after yourselves and check again, and don't assume that you may take the old fixture and bulbs without asking permission. I would use this company again because I feel that the work was performed to specifications, but I think I would request different service technicians.

Excellent, job was done with no problems and work site was left clean by the electrician.

Donovan sales person called. Was here on time, gave a quote. Set up appointment. Steve and helper here on time, very polite. Let me know what they were doing. Did a very good job.

He was very quick. I appreciated that he repaired our garage opener at no additional cost. I would hire them again.

REQUESTED AN APPOINTMENT FOR AN ESTIMATE, NO ONE SHOWED UP. No further contact.

The job was finished to our expectations. He was very professional and we are very pleased with his work. He found a serious problem with our electrical box that a home inspection had missed. It has been fixed. We will use this service again when and if the need arises!

I have an old house that needed updating, including switching the fuse box to breakers. The house had to be gounded and some wiring updated. I got all the wwork done for a good price.

Exceptional, arrived on time, restored power to my basement, we talked about what caused the power togo out, he suggested, I have another line installed to prevent furture problems, I agreed and asked to havean additional outlet installed on a wall outside my wash room, he was able to tell me how much all the work cost,I said there was an outlet in my kitchen that should be replaced, and he said he would do that one for free.They have a policy to offer a discount on your initial service call.

I don’t know how much I spent on their services. I had a very positive experience. They came and cleaned up after themselves. They did a good job. It ended up at the price that they said it was going to be and they were just very professional. They were pretty good with price. I will use them again in the future.

I rang on Monday and wanted TV cable connected to a room that the TV Cable company weren't able to do properly. Also, I wanted to have a wall socket repaired. Scott said he would be out on Wednesday after 1.30 pm. Scott never showed up or even called. What a waste of time!

Justin from Advanced Electrical Services arrived on Saturday morning to provide free estimate. The work was discussed, and completed the same day for a reasonable price to our complete satisfaction. Since the work was completed on a Saturday, we did not have to take time off. We would definitely recommend this company.

From start to finish Advanced Electrical Service were pros. From the first contact with the office manager Sasha, to the technicians that did all the hard work, John and Justin, I was VERY satisfied with my experience and would highly recommend Advanced Electrical Service to anyone who asks. Sasha always keep me updated with the status of our project and was always courteous and professional, and John and Justin worked as hard as any contractor I've ever had the pleasure of doing business with. John and Justin both put in 11 plus hour days for two days in a row to ensure everything was done right and on time. I asked them to come back to check on an issue I was having with a light in the garage and they responded immediately and corrected the problem with the utmost of concern, care, and professionalism. Again...I can not say enough how pleased I was with AES's service.

This review is late but I had to write it. This was one of the best experiences I have had with someone doing work at my home. The owner of this company came when he said he would. He did the work I needed done but most importantly I felt I was dealing with an honest person and company. After a previous nightmare of an experience with Gatchell Electric I had my doubts about calling anyone but I would highly recommend Masters Electric. The job may only have involved adding electrical outlets for 2 new garage door openers but he answered all my questions and was very professional. The cost of the work was also very reasonable and I did not get charged for him simply coming to my home ( I did get other bids and this company was the best).

I had called them out on a Sunday, and they were able to come out because it was an emergency call up. That was excellent, but for the amount of work they had done, their pricing was exorbitant. They charged me $225 just to ring the doorbell. As much as I appreciate them for coming out to the house and getting us going again, $225 was very expensive. In addition to that, they charged me another $125 to replace the ceramic pull switch base, which is available at Home Depot or Lowe’s for less than $10. So, they charged me $350 to come out to the house, and in literally five minutes, take two screws out, untwist two wires, and put the new ceramic base in with two wires and two screws. That was basically a rip off, I had no choice but to pay it, because my tenant is sixty nine years old and she needs oxygen to sleep with, and she needs electricity. I discussed the pricing with them, and they were adamant that their pricing was legitimate, fair and whatever, and they offered to inspect the electrical system in the rest of the house for free. I agreed to it so that we don’t have an emergency situation again. I paid them the $350 and they came back another day, inspected the house, and they said there was nothing basically wrong in the house, but there were a number of things that should be or could be updated. They gave me an estimate for $3630. They gave me a quote to add a smoke detector in the basement and interconnect it with the one on the main floor. Right now, the house has one smoke detector, and they wanted to add a second one. They were going to interconnect them between the floors, and they wanted $523 for that. We all know that we can go to Target or Walmart or any store and buy a smoke detector for $20 or less. These guys wanted to basically take a $20 smoke detector and interconnect the two smoke detectors together. Why would anybody spend $523 to do that, when they could obviously operate perfectly fine independently, and not cost more than $20. I have been renting houses for over twenty years, and I have seen this a lot, where the contractors all of a sudden double or triple their pricing when they find out that it is an investment property. Nobody in their right mind would pay $523 to add one smoke detector. Another thing on the estimate was the GSPI, the house is thirty years old and there are a number of outlets in the house that need to be updated. They quoted me $77apiece for nine GSPI, a total of $693, that’s ridiculous. I can go to any major store and get a GSPI outlet for less than $10. They also said that the main breaker box should be moved as it is down there in the same room behind the water heater and the washer dryer, it should be moved to the garage. In a new home, that’s where they would place it, but this is a thirty year old home, it has been grandfathered, and it didn’t need to be moved. But they said it had to be moved and they gave me wrong information. Every time a home sells in the neighborhood, they are not making the people move their breaker boxes. They quoted me $2300 to move the breaker box to the garage. That is wrong, I know the house, and I am absolutely positive that if the house is grandfathered, the breaker box does not have to be moved, that’s a major job. I am not going to spend $2300 doing that, if it doesn’t need to be done. When I asked them about it, they said that the house is thirty years old, these boxes wear out, it will start giving problems and I would have to replace it anyway. That’s a bunch of bunk, I know many people living in homes that are forty to sixty years old, and their breaker boxes have never worn out to the point that they basically have to change the whole box and breakers. They see that I am a landlord, I own the house, it’s an investment property, and they are just trying to squeeze a whole lot of money into their pockets, by quoting these exorbitant prices. If they are out there just trying to take advantage of people, that is wrong, it is unprofessional, and their pricing is ridiculous.