Advanced Electrical Services

I*t's been almost 2 weeks and no one has called me about doing an estimate. Somebody could at least CALL and say no, than look childish and unprofessional and do nothing ;)

We were replacing a dining room chandelier and a ceiling fan with a light in the master bedroom. The installations went very well. The young man was great - friendly and professional. He was done in less than two hours. I will use that company again.

Angel Becerra came right on time despite getting snow the night before and the schools being closed. He put on foot covers so as to not track anything into our home. He connected a new 15 amp line to our electrical panel and tested it to be sure it worked. He was thorough, courteous, and professional. He made sure we were completely satisfied before leaving.

When I called to make the appointment about an outlet out on the deck that had no power I asked if there was a service call fee, and the lady replied yes, a $29 fee which I was okay with. When the technician arrived I took him out on the deck and showed him the outlet I was talking about. He told me that there would be a $110 diagnostic fee on top of the $29 service call. This is before he even started any work. I let him know that I was not happy. It turns out that the GFI had tripped. The technician discovered that the outlet receptacle was also cracked and replaced it at no charge. The total cost was $140. This is nothing short of a SCAM! I will never use this company's services again.

We were able to schedule a time (a feat for scheduling electricians). My husband had contacted Chris multiple times re: questions for a switch or switches and set up for heaters in garage, however response was very slow. Nice guys, however I don’t think they knew what they were doing. They were suppose to run all the wiring first day out as as I had a flooring tile guy scheduled. They ran the wires for the heaters, hung the heaters and installed the subpanel. I was told they did the floor wiring. I was in contact with Chris re: questions my floor guy had about where the plan was for the thermastats to be placed and was told to the right of the window for the downstairs floor and above the laundry chute for the upstairs floor. Problem is there is no right of the window, it’s in the corner. Needless to say, when the guys came back out to do this, they told me there was not any wiring run yet for the floors. Took another day and put my tile guy behind. Issues with running the wires as multiple holes cut in various places. Needless to say I didn’t have them come back to install the thermstats. What I did find out from new electricians when they came out to finish for AES was the following: subpanel and wiring run correctly, but bad breaker installed which kept tripping other stuff ( luck of the draw). Heaters were installed IMPROPERLY. New electrician noted the ceiling sagging under all three heaters. Heaters had been hung with anchors only intended to hold 6lbs (heaters are 33 lbs) and not to be used on the ceiling. These were installed directly into dry wall only, not installed on studs or supports of any type. We lucked out they did not fall on us or our cars, especially if they were on. Which brings me to another issue. When AES installed the light bulbs, they touched them with their fingers so when we turned them on, they worked initially, but burned out due to the oil from their fingers being on the bulb. I thought my new electrician had messed up the subpanel, but he looked at the bulbs and said these can’t be touched. So we ordered new bulbs to a tune of $800. The new electrician put in a contact box so we could have an on/off switch in the garage and not have to run down and turn the breaker on and off (which was suppose have been done and was discussed at length with Chris) and cleaned up the wire run. So I have paid for work that was done incorrectly, paid for more work to correct the original work and paid to replace the bulbs. Not to mention AES did not clean up. I’m aware there’s going to be mess, but the new electricians made AES look worse and I didn’t say a lot about AES other than asking the new guys to check things. This is the nightmare story everyone wants to avoid. Nice guys, but I’d rather you tell me you don’t know how to do it, rather than do something like this. I have waited to post this review as I needed to take time to let things cool down. I’m thinking if you just have something simple, these guys may be ok. I picked them as they had really good reviews. I ended up not even having them finish the job or come back to fix it. I did not want them back in my home as I couldn’t garantee it would be done right. Who knew I’d have to know everything about electrical so I could tell if it was right. Today may be the day that I get every thing finished; we started in August. New bulbs to be installed and the last of the holes to be fixed in the garage. The estimated cost below is the original cost of the project. It doesn’t include the cost for the new electrician or new bulbs. Good luck if you use AES!

good, polite service man, up front about what could and could not be accomplished this visit and indicated an estimate for a follow up would cost once we had found our replacement fixtures. That estimate was received in about a week.

They did a great job. The cost was quite high, but there didn't seem to be many other options.

Got the work done with no waiting in same day of bid. Very efficient and nice people.

Outstanding,professional,polite,explained perfectly what work they did and asked if we had any questions--GREAT people,wish everyone had people like this,good price considering how much extra work there was to install brackets,electrician had to crawl up into a small opening to get to the new bracket for ceiling fan (attic).GREAT people,great job,great price,could not ask for better company.

On the phone they told me that the call would be $95. When the guy got here he said it was $115.

The electrician was very professional. He came in assessed the problem and gave me an estimate. He was here when the plumber came and the two discussed what needed to be done. Because of this, we did not need one of the parts he thought I needed, and my final bill was $50 less than the amount quoted.

Took a bit longer that estimated, but work was good and within budget.

Was told when I called that the next appointment time available was a week out. Since I was in town helping my mother, I asked to be put on the will-call list if they had a cancellation. I was delighted when a technician called me that same day and was able to fit me in. One of the televisions in the house would randomly turn on and off. We had replaced the television, then called the cable company who assured us it was not their equipment. They said it had to be an electrical issue. Jaime, with Advanced Electric Service, checked the outlet, which was working fine. He then went to the fuse box and tested to make sure we were not having any spikes, which we were not. He said it may be the outlet going bad, even though it tested okay. He did not say that it needed replaced, but for my own peace of my mind, I had him replace it. When we turned the television back on it almost immediately went off. Fortunately, he was watching and noticed that the television did not actually go off, but the cable box did causing the screen to go black. Thus pointing us back to the cable box being the issue. Even though it was ultimately not an electrical issue, he was very helpful with determining the root cause and did thorough electrical testing. Even during the visit he had consulted with his supervisor to see if they had experienced anything like this before. I would gladly call them back for any future electrical needs.

Excellent. Chris was the electrician, very professional, very expert and very willing to get the job done right.

Called at 8:30 AM with problem. They could not promise a visit today, but said they'd put us on stand-by and work us in if time became available, otherwise would come tomorrow afternoon. They called later the same morning and had time to come out. Quickly diagnosed the problem and had it fixed before noon. Also fixed the doorbell which hadn't been working well.

I found/chose this electrician via Angie's List. WIthin a week of calling them, they visited my home, provided an estimate, and completed the work. I was pleased to find that the same person who provided the estimate was the same who performed the work (in this case, Dan Gilbert). Dan was thorough, professional, and wasted no time. Moreover, he answered a number of questions I had about my home's electrical system and best practices. I have no basis from which to evaluate whether or not the price is within the appropriate margins for this type of work. What I can say is I was very pleased with their work - and with Dan's professionalism - and will certainly call upon AES for future electrical requirements.

Arrived on time for the estimate and for job completion. Communication was straight forward, accurate and in verbal and written form. Special ordered a specific light I was interested in. Completed work on time and repaired my outdoor GFCI casing to better than new status. Will definitely use in future for an additional services. Appreciated them taking on a small job for me.

They were prompt and professional and fair. They found the problem with the light fixtures in the basement which weren't working and fixed it.

I am remodeling my kitchen and removed the old range myself. It was direct wired. I wanted a three wire plug in outlet in the wall for the new range I have ordered. He used the existing wire and installed an outlet box to the stud after removing some drywall. He tried installing it first just to the drywall so as to avoid doing drywall repair but the wire was too heavy to do it that way. I told him to go ahead and remove what he needed to nail into a wall stud. It took little time and I was able to replace the damaged drywall myself two days later. I have used the same worker twice before with excellent results.

We initially thought we had a dryer issue. Turned out to be how the house was wired. (our home was built in early 60's). They provided us all our options and the cost. They were punctual, professional, and friendly. I would definitely call them back with any other electrical I want in the future.

First... I put n/a on the price but that is only because we didn't bother getting additional quotes. So I ave nothing to compare them to, but I thought the price was more than reasonable. For the quote, the engineer came out immediately but after we decided to use their service, he didnt immediately call us back but we did get a call back from their central office. As soon as we told them that the engineer had not contacted us, he called.... So I think this was simply a miscommunication. My wife said that he was extremely professional and answered all of her questions and when he completed the work (which is clean and much better th an the previous connection) he then give my wife additional advice which inevitably saved us money and protected our house. Not only would I recommend their service, but we plan to use them for our next project!

Daniel Gilbert arrived exactly on time at 1:30 PM. He added a ceiling light in my laundry room which adjoins our hall way. He was able to connect it to our existing hall light so that when the hall light is turned on, so is the new laundry room light. He was able to do it without making any holes in the ceiling drywall as I requested. He told me ahead of time that if he happened to drill through one of the existing wires he would have to remove ceiling drywall to do the job correctly. However, things went well and by 2:30 he was completely done with my new light working perfectly and looking great. I had already purchased the matching ceiling light for him to install.

They were 90+ minutes late because their truck broke down. The company sent two techs so the job was finished in a reasonable amount of time. The clean up at the end of the project could have been better. Overall we are happy with the final product.

I was replacing the siding on the North side of my house. OPPD turned off the power to our house, Two electricians completely removed the outside electrical boxes and pulled them away from my house so I could remove the old siding, drill access holes in the new siding and install the new siding. They came back in the afternoon and replaced the power connections. OPPD came, inspected the work and then turned the power back on. The city inspector came the next day and passed the work.

very difficult job. limited access. long distance run. these guys went the extra mile to get the job done right. they worked six hours straight. very professional, courteous, highly recommend. no surprises.