Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

ADT Security Services

Home Security Systems, Home Automation, Home Healthcare - Medical Alert Systems

About us

ADT is a leading provider of security and automation solutions for homes and businesses in the United States and Canada, people on-the-go and their networks. Making security more accessible than ever before, and backed by 24/7 customer support, ADT is committed to providing superior customer service with a focus on speed and quality of responsiveness, helping customers feel more safe and empowered.

Business highlights

150 years of trusted experience

Services we offer

Home Security, Home Automation, Home Health, ADT Pulse® Solutions, Gold Standard Custom Home Solutions

Amenities

Warranties
Yes
Senior Discount

20%



Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.687 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
8%
3
6%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.6
value
4.7
professionalism
4.7
responsiveness
4.7
punctuality
4.6
Showing 76-87 of 87 reviews

Jane H.
03/2013
5.0
home security systems
  + -1 more
Well
Description of Work: Inatalled security system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,500

08/2006
5.0
home security systems
  + -1 more
ADT does a great job of monitoring our home security system. At their request, we set the alarm off on purpose so we can see how quick their response time is. So far setting it off on purpose is the only time that we have used it. We feel very safe.
Description of Work: They installed this system in our home and they monitor it for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$58

08/2006
3.0
home security systems
  + -1 more
When they installed the system, I had to help them find the spot where they could drill, and in six months, they still haven't provided me with a portable keypad for me to be able to set it with. We haven't had any false alarms. After the contract expires, I'll probably switch.
Description of Work: ADT installed our system six months ago and has been monitoring it.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

Yes, I recommend this pro
$32

08/2006
5.0
home security systems
  + -1 more
I would recommend ADT Security Services because I feel I can trust that their services are effective. We set the alarm off once by accident and they were quick to call and confirm that there were no actual problems. We felt were happy with their service guys too.
Description of Work: They monitor our home for crime and fire.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

08/2006
5.0
home security systems
  + -1 more
We have used ADT for years and with it being already installed in the home it really saved us a lot of money. We felt very secure in our home with them monitoring it for us. We have always been happy with their service.
Description of Work: They monitor our security system which was already installed in the home when we moved in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$63

08/2006
5.0
home security systems
  + -1 more
I feel safe at home and when I am away from home. I feel comfortable with them monitoring our system knowing that they will quickly respond. I was happy with them and I haven't had any problems. I am not really comfortable talking about my alarm system and therefore I do want to give a price.
Description of Work: We have them monitor our two story, three bedroom home, outside and inside for fires and crimes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

08/2006
5.0
home security systems
  + -1 more
ADT does a good job of monitoring in our home alarm system. We have not had any false alarms with them. They are linked to our local fire, police, and ambulance departments. They do not offer in home maintenance.
Description of Work: ADT provides monitoring for our home alarm system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

STUART Z.
08/2006
5.0
home security systems
  + -1 more
They have monitored our home not only here, but when we were living in two other states as well. They have always made us feel secure about our home even when we were out of town, which is often. We tested their response time and their response time was amazing.
Description of Work: They installed the system in our home for $1000. They also monitor it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Nick P.
08/2006
4.0
home security systems
  + -1 more
We really appreciated the break that we received on our home security system. The installation was not very long at all and they did a great job of showing us the proper steps in programming, setting it off, and deprogramming our system. We haven't had to use it, but we were happy with it.
Description of Work: They installed the security system for about $900 and they also monitor it for us at a quarterly rate.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$60

08/2006
5.0
home security systems
  + -1 more
When they came out the to set up whatever it was they had to do, they sat down and explained how everything worked and also gave me stickers to put in the yard so everyone could see that my house was being monitored which I really liked.
Description of Work: They monitor the alarm system in my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

08/2006
3.0
home security systems
  + -1 more
We had a problem with a couple of faulty alarms because there was something wrong with our unit. They were not punctual returning our calls about the problem. My husband had to call and check up on them. They contract the work out that is probably the problem. They took a long time to get an instruction book to us as the one they had given us was a photo copy and it was all marked up. They do good monitoring and that gives us peace of mind that is why we will continue to use their services.
Description of Work: They installed and monitor our alarm service.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$20

08/2006
5.0
home security systems
  + -1 more
I was really surprised with how quickly ADT Security Services responded. I have to remember to turn it off or they will call my neighbor and the local police department very fast. That makes me feel safe at home sleeping or while I am away from home. As long as they are on the job, I don't have to worry. I like the price for their quality of work.
Description of Work: They monitor both inside and outside our home for crime only. We have a split level one story home with two bedrooms and a basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35


Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Home Security Systems,
Home Automation,
Home Healthcare - Medical Alert Systems

FAQ

ADT Security Services is currently rated 4.6 overall out of 5.

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

ADT Security Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, ADT Security Services does not offer free project estimates.
No, ADT Security Services does not offer eco-friendly accreditations.
No, ADT Security Services does not offer a senior discount.
No, ADT Security Services does not offer emergency services.
Yes, ADT Security Services offers warranties.
ADT Security Services offers the following services: Home Security, Home Automation, Home Health, ADT Pulse® Solutions, Gold Standard Custom Home Solutions

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM