ADT Security Services

Professional, kind and helpful

Took advantage of coupon for savings. Recommend highly.

Installed security system throughout house.

We've been using them for about 1 1/2 years. They are okay. We have no complaints. We pay $35 or $40 a month for the service.

We have used ADT for about 18 months. They came and put it in. They were very professional. We had no problems what so ever. We haven't had to have them come back, because we haven't had any problems. They are worth it, I feel safe.

Was a bit rocky of a start in the beginning. Original estimator with whom I scheduled an appointment with never showed up. When I called the company they could not help me because their computers were down. When everything was straightened out, they sales person came out and took care of us. They gave us a discount for the hassles that we went through.

We feel very secure knowing the people from Brinks are watching over our home. The customer service department there is exceptional and we have never had a problem with the alarm system they monitor. We are also very happy with the price they give us per month.

The service is exceptional as we have never had a problem with it failing and we really like the customer service department. They call anytime there is a breach in the alarm system and the price we have with them is ideal for our budget.

ADT does a really nice job of keeping on top of the alarm system. They have never had to come out to our home to do any work on the system, and it is easy to use. ADT is linked to all of our local emergency departments, such as the fire and police.

They did a wonderful job on the alarm system and they were very prompt and respectful when they came out. They did the work and left us an owner s manual on how to run the system. The monitoring works great and I have set off the motion on accident and they responded immediately.

So far, we have really liked ADT. They are reliable and responsible from what we can tell. Their employees have all seemed to be very personable and we feel like satisfied customers with this company.

We have never had any problems with ADT at all. They are easy to work with, they communicate effectively with us as customers and I feel that they are a company with morals, values, and ethics. We have never had any difficulties with their employees. I feel that the employees represent the company in a manner that they would appreciate and we feel that their prices are fair.

We have used them for over two years and the installation of the system was free. We did have a false alarm once and we got a phone call within minutes to check the alarm. The police responded quickly after the alarm went off. The guy that checked our system was clean and timely. He didn t leave a mess behind.

We have had them for years without any problems, not even a false alarm. The only thing we had done was the basic system checks, which have always turned out fine. We have been satisfied with their service.

This company's name speaks for itself. We would not want any other company looking after our best interest. They were very quick to respond to a triggered alarm. We feel very safe and comfortable at home or away from home. They do a great job monitoring our home.

For all the time we have been using ADT to monitor our home alarm system, we have never had a false alarm or a break-in. The system is very easy to use which we really like as well. We have never needed any in home maintenance, but if you do it is an additional cost.

They came to the house and spent a small amount of time here. They were in and out in no time. They did a very good job and they have really good services. They were all very respectful and polite.

Overall, I was happy with everything but there were a few small areas that I didn't like. They didn't talk with me enough about the job or where I wanted the wires ran in the basement. They didn't pick up after themselves when the job was done. Other than that they were really nice guys.

We have had their service for years and have not had any problems with them. We knew that their reputation was very good. That is why we chose them. We are pleased with them. They make us feel safe in our home.

We've used ADT for the past four years now and are very happy with their service. My husband set the alarm off once or twice, and they responded instantly. They also do checks to make sure that our system is working properly.

ADT Security Services failed to call the fire department or our home when a fire started in our home. All I could do was sit and watch my home burn. When I checked with the fire department records, ADT had never called the fire in. We felt this service was a waste because what is the point in paying for a monitoring service if it doesn't monitor.

We have never had a problem with ADT. They just kind of do their thing. They are always respectful, considerate and knowledgeable. I can't ask for more than that! I really would recommend their services to anyone else who may have alarm needs because I have been so pleased with their services on all levels.

They were very professional while installing the system and I trust them. They have never given me a reason not to. Just knowing they are monitoring my home while I am home alone, sleeping at night or even when we are away from home makes me feel comfortable.

ADT did a very good job installing our system and the monthly charge includes the installation. A realtor set off the alarm once since we were thinking of selling our home and the police department came instantly.

We haven't had to use them for any unpleasant encounters such as break-ins or false alarms, but we do believe in their nation wide reputation of quality service. We feel very safe knowing they are monitoring our home.