ADT Security Services

Professional, kind and helpful

Took advantage of coupon for savings. Recommend highly.

Installed security system throughout house.

We've been using them for about 1 1/2 years. They are okay. We have no complaints. We pay $35 or $40 a month for the service.

We have used ADT for about 18 months. They came and put it in. They were very professional. We had no problems what so ever. We haven't had to have them come back, because we haven't had any problems. They are worth it, I feel safe.

Was a bit rocky of a start in the beginning. Original estimator with whom I scheduled an appointment with never showed up. When I called the company they could not help me because their computers were down. When everything was straightened out, they sales person came out and took care of us. They gave us a discount for the hassles that we went through.

The service is exceptional as we have never had a problem with it failing and we really like the customer service department. They call anytime there is a breach in the alarm system and the price we have with them is ideal for our budget.

We feel very secure knowing the people from Brinks are watching over our home. The customer service department there is exceptional and we have never had a problem with the alarm system they monitor. We are also very happy with the price they give us per month.

They did a wonderful job on the alarm system and they were very prompt and respectful when they came out. They did the work and left us an owner s manual on how to run the system. The monitoring works great and I have set off the motion on accident and they responded immediately.

They came to the house and spent a small amount of time here. They were in and out in no time. They did a very good job and they have really good services. They were all very respectful and polite.

We have never had a break-in or false alarm using ADT. They have great customer support and are just an overall really good company to work with. They do not include home maintenance in the monthly fee.

They were very professional while installing the system and I trust them. They have never given me a reason not to. Just knowing they are monitoring my home while I am home alone, sleeping at night or even when we are away from home makes me feel comfortable.

We haven't had to use them for any unpleasant encounters such as break-ins or false alarms, but we do believe in their nation wide reputation of quality service. We feel very safe knowing they are monitoring our home.

ADT does a really nice job of keeping on top of the alarm system. They have never had to come out to our home to do any work on the system, and it is easy to use. ADT is linked to all of our local emergency departments, such as the fire and police.

To be perfectly frank, I have not been pleased with ADT, and the only reason we are continuing to use their service is because they do offer a military discount to our family. Aside from that, they are not very responsive at all. Our alarm just recently was going off, and it was fifteen minutes before ADT even bothered to call our house to find out what was going on. If there had been an actual emergency, we all could have expired by that point in time. I don't find them to be overly responsive to their customers and if it was not for that discount because my husband is in the military, I would take my business elsewhere.

So far, we have really liked ADT. They are reliable and responsible from what we can tell. Their employees have all seemed to be very personable and we feel like satisfied customers with this company.

Overall, I was happy with everything but there were a few small areas that I didn't like. They didn't talk with me enough about the job or where I wanted the wires ran in the basement. They didn't pick up after themselves when the job was done. Other than that they were really nice guys.

We have used their services for a few years now and haven't had any kind of problems so that in itself tells me that they had a good reputation. We were pleased with their services and feel very secure in our home.

We have had this system since moving in our home 4 years ago. We haven t had any problems or complaints with the services. We test it occasionally and it always checks out.

We have never had any problems with ADT at all. They are easy to work with, they communicate effectively with us as customers and I feel that they are a company with morals, values, and ethics. We have never had any difficulties with their employees. I feel that the employees represent the company in a manner that they would appreciate and we feel that their prices are fair.

ADT did a very good job installing our system and the monthly charge includes the installation. A realtor set off the alarm once since we were thinking of selling our home and the police department came instantly.

We decided to go with them because they are a well known home monitoring security service. The system and the installation was free due to the special they were running at the time. The special was that if you put their signs up in your yard and get two other people to sing up for their services the installation was free. They offer a monthly price depending on what package you choose. I got a huge discount by paying once a year at a rate of only about $175 per year. I have never had any problems or malfunctions with using their services. Having ADT really allows us to sleep well at night.

We had this service installed based on their reputation. We compared them to other services and we feel secure with it as we have had them for years without any complaints. We have never even needed them for false alarms.

ADT Security Services failed to call the fire department or our home when a fire started in our home. All I could do was sit and watch my home burn. When I checked with the fire department records, ADT had never called the fire in. We felt this service was a waste because what is the point in paying for a monitoring service if it doesn't monitor.

When I did use ADT I thought they were really good. I did not have a single complaint with them at all. The only reason I did switch companies was because they did not offer some of the stuff that I had wanted. When using them, I did feel safe and I probably would hire them again for one of my other homes. They are not a bad company at all.