ADT Security Services

Professional, kind and helpful

Took advantage of coupon for savings. Recommend highly.

Installed security system throughout house.

We've been using them for about 1 1/2 years. They are okay. We have no complaints. We pay $35 or $40 a month for the service.

We have used ADT for about 18 months. They came and put it in. They were very professional. We had no problems what so ever. We haven't had to have them come back, because we haven't had any problems. They are worth it, I feel safe.

Was a bit rocky of a start in the beginning. Original estimator with whom I scheduled an appointment with never showed up. When I called the company they could not help me because their computers were down. When everything was straightened out, they sales person came out and took care of us. They gave us a discount for the hassles that we went through.

The service is exceptional as we have never had a problem with it failing and we really like the customer service department. They call anytime there is a breach in the alarm system and the price we have with them is ideal for our budget.

We feel very secure knowing the people from Brinks are watching over our home. The customer service department there is exceptional and we have never had a problem with the alarm system they monitor. We are also very happy with the price they give us per month.

We had this service installed based on their reputation. We compared them to other services and we feel secure with it as we have had them for years without any complaints. We have never even needed them for false alarms.

We haven't had to use them for any unpleasant encounters such as break-ins or false alarms, but we do believe in their nation wide reputation of quality service. We feel very safe knowing they are monitoring our home.

We haven't had any problems with their services. They were professional and very responsive to anything that went on. We have used their services for quite some time now and have always been satisfied with their performance.

We have used their services for a few years now and haven't had any kind of problems so that in itself tells me that they had a good reputation. We were pleased with their services and feel very secure in our home.

ADT did a very good job installing our system and the monthly charge includes the installation. A realtor set off the alarm once since we were thinking of selling our home and the police department came instantly.

We've used ADT for the past four years now and are very happy with their service. My husband set the alarm off once or twice, and they responded instantly. They also do checks to make sure that our system is working properly.

We haven't had to use their services as of yet, so I am not really sure on their response times. We feel safe and secure with them monitoring my system. I would recommend them, I guess.

They made sure we knew where everything was installed and we knew how it worked. They were very friendly and they have always come out right away if there was a problem with our system. They really knew their systems and they were careful when they were around my home.

We have had them for years without any problems, not even a false alarm. The only thing we had done was the basic system checks, which have always turned out fine. We have been satisfied with their service.

We have been using ADT Security Services to monitor our home alarm system for many years. We have never had a break-in or false alarm. Their system is very easy to use without a lot of complicated stuff, which is really nice.

We have had this system since moving in our home 4 years ago. We haven t had any problems or complaints with the services. We test it occasionally and it always checks out.

They were very professional while installing the system and I trust them. They have never given me a reason not to. Just knowing they are monitoring my home while I am home alone, sleeping at night or even when we are away from home makes me feel comfortable.

ADT Security Services failed to call the fire department or our home when a fire started in our home. All I could do was sit and watch my home burn. When I checked with the fire department records, ADT had never called the fire in. We felt this service was a waste because what is the point in paying for a monitoring service if it doesn't monitor.

We have never had any problems with ADT at all. They are easy to work with, they communicate effectively with us as customers and I feel that they are a company with morals, values, and ethics. We have never had any difficulties with their employees. I feel that the employees represent the company in a manner that they would appreciate and we feel that their prices are fair.

We have never had a break-in or false alarm using ADT. They have great customer support and are just an overall really good company to work with. They do not include home maintenance in the monthly fee.

We decided to go with them because they are a well known home monitoring security service. The system and the installation was free due to the special they were running at the time. The special was that if you put their signs up in your yard and get two other people to sing up for their services the installation was free. They offer a monthly price depending on what package you choose. I got a huge discount by paying once a year at a rate of only about $175 per year. I have never had any problems or malfunctions with using their services. Having ADT really allows us to sleep well at night.

Overall, I was happy with everything but there were a few small areas that I didn't like. They didn't talk with me enough about the job or where I wanted the wires ran in the basement. They didn't pick up after themselves when the job was done. Other than that they were really nice guys.