North Carolina Water Consultants

Description of Work: Maintenance service of RO and water softening systems, including filter replacements, new salt, complete system check. All went very well, my water continues to be properly softened and filtered. Always a pleasure to see Eddie and his team.

Description of Work: Very professional installation of a water filtration system. They carefully explained after installation what to expect and when they would service the system. We are very pleased with |the system and feel we are in excellent hands for future service. We would highly recommend the team of technicians. The products they recommended were top of the line and fairly priced with what we had in the past. The timing was a bit off but with traffic and schedules it was resolved in a proper manner. The North Carolina Water Consultants team are dedicated to clean safe drinking water and that is a real plus.

Description of Work: The customer service I received was poor at best. I called to make an appoinment for service and at the time I was told that a return phone call would be made, she was busy tring to follow up on a delivery. It was never was returned, I called back to make the appointment. I scheduled the service for Friday, 12/21/12 and then I needed to reschedule to 12/28/12 due to a work conflict. I took a day off from work and on the day for the scheduled service, had to call the company again to find out their arrival time and was told that, unfortunatley we are not going to be able to come out today and would need to reschedule. Thank you for the notce.