This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
North Carolina Water Consultants™ is an award winning locally owned and operated company whose owners and staff strive for excellence and complete customer satisfaction. For nearly two decades we have worked with homeowners, homebuilders, and businesses throughout The Carolina's’ to solve multiple water-related problems.
North Carolina Water Consultants™ is a HAGUE Quality Water products dealer. We have a complete and competent service department that can repair most makes and models of water treatment equipment. North Carolina Water Consultants™ handles storage tanks, pressure pumps. We want to be "Your One Stop Water Shop" for all of your water related needs.
North Carolina Water Consultants™ has a complete and competent factory trained Service Department with licensed technicians that can repair most makes and models of Water Treatment Systems. Whether you purchased it from North Carolina Water Consultants™ or someone else, our licensed technicians can install and fix virtually any water treatment equipment brand on the market!
Business highlights
28 years of trusted experience
Minority Owned & Operated
Women Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
Services we offer
Sell & Service Water Purification Equipment, Softeners, Disinfection Systems, Drinking Water Systems.
From presentation to installation to service, the folks at North Carolina couldn't have been more professional. They spent as much time as we required answering questions and presented us with a fair bid for the installation. The installation team showed up on time, efficiently installed the system, then spent as much time as we needed to explain the system and its operation. After a month or so of operation, they come back to ensure the system is operating properly. I strongly recommend this company should you need water consultation or filtration services.
Description of Work: Installed a water filtration system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from North Carolina Water Consultants
Thank you for the excellent review, we sincerely appreciate your business and look forward to working with you in the future.
Jennifer C.
02/2019
5.0
water softeners
+ -1 more
They were very knowledgeable and the guys installing were very nice.
Description of Work: Water filtration installation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from North Carolina Water Consultants
Thank you for the excellent review, we sincerely appreciate your business and look forward to working with you in the future.
Michael B.
02/2019
5.0
water softeners
+ -1 more
I was very impressed with the entire team. They're very professional, showed up on time and did an excellent job. I would strongly recommend them to anyone with concerns about the quality of their water or in need of a water treatment system.
Description of Work: Water treatment system for our well water
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,500
Response from North Carolina Water Consultants
Thank you for the excellent review, we sincerely appreciate your business and look forward to working with you in the future.
Michael R.
01/2019
5.0
water softeners
+ -1 more
We recently contracted North Carolina Water Consultants to install a comprehensive water treatment and softening solution in our Mooresville home. Having used many of their competitor’s units in the past in the different homes we have lived in, we were not aware of Hague products at all. Therefore, NCWC had their work cut out for them in convincing us that they were the best technical and economic choice for our water treatment needs. Boy did they rise to the occasion! Eddie really understands how to put together a package that optimizes the right elements and make the right proposal for customer needs. Christian was our installer = top quality, great personality, explained everything in understandable terms, accomplished work on time and in a clean manner. We highly recommend that you consider this business for your water treatment needs!
Description of Work: Water treatment + softener system installation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from North Carolina Water Consultants
Thank you for the excellent review, we sincerely appreciate your business and look forward to working with you in the future.
Debra A.
01/2019
5.0
water softeners
+ -1 more
Perfect would highly recommend. My water is great snd the crew was very clean and professional.
Description of Work: Ester softener
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from North Carolina Water Consultants
Thank you for the excellent review, we sincerely appreciate your business and look forward to working with you in the future.
Lance M.
01/2019
5.0
water softeners
+ -1 more
Work went off without a hitch. Installers were very professional and knew their job.
Description of Work: Water softener system and reverse osmosis system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Response from North Carolina Water Consultants
Thank you for the excellent review, we sincerely appreciate your business and look forward to working with you in the future.
William R.
01/2019
5.0
water softeners
+ -1 more
It went very well. Eddie came out and explained in detail how the system worked and what they would do. When his installation crew arrived they were very courteous and prompt. They took care to protect the flooring, and cleaned up thoroughly when they were finished. Their workmanship was excellent. They explained in detail the components of the system and how they worked. A pleasure to work with from start to finish. Would work with them again!
Description of Work: Install a new water softener and filtration system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,400
Response from North Carolina Water Consultants
Thank you for the excellent review, we sincerely appreciate your business and look forward to working with you in the future.
Bruce H.
01/2019
5.0
plumbing
+ -1 more
On a pouring Friday evening North Carolina Water Consultants came to our rescue. The technician traveled from Mooresville to Waxhaw ( over 50 miles) , fixed our problem and restored our water service. We were thrilled! The company is reliable, caring and their customer service is beyond expectation.
Description of Work: Repaired a broken hose on our water filtration system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from North Carolina Water Consultants
Thank you for the excellent review, we sincerely appreciate your business and look forward to working with you in the future.
Dennis M.
01/2019
5.0
water softeners
+ -1 more
a rare review for their customer. on January 2, 2019 after arriving home from the holidays, i turned on the house water only to discover a trickle from the faucets. the shifting of the water valve indicated a rush of water into the system which led me to think it may well be a clogged soft water system. i called North Carolina Water Consultants and explained to Eddie, the owner, the issue. we reviewed the procedures which were properly executed. in an instant, Eddie dispatched Christian, a tech, to address the issue. upon Christian's arrival, he troubleshot the system, closed the incoming water valve from the street, then, slowly opened that velvet our shock that no water was forth coming. During this process, my wife found attached to the front door a water shutoff notice. she called the water company, which had no idea why the water was shutoff relaying a zero balance in our auto pay account. shortly thereafter, a water works employee showed up at the house and turned on the water at the street. Christian completed his work and charged the system which then, worked normally. ironically, the waterworks employee was on vacation and a "fill in" employee turned off our water on Cape Cod Way vs. his assigned duty on a similarly sounding street. the water company employee apologized for this mistake, which apology was accepted. the issue, in fact, was not a North Carolina Water Consultants issue, but the Water Company issue. Notwithstanding, Eddie and company provided exemplary customer service irrespective of the reason. i have recommended North Carolina Water Company in the past and will eagerly to so in the future. thank you.
Description of Work: No water flow to house from soft water system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from North Carolina Water Consultants
Thank you for the excellent review, we sincerely appreciate your business and look forward to working with you in the future.
Chris F.
01/2019
5.0
water softeners
+ -1 more
Eddie and his crew were professional, knowledgeable, courteous and efficient. The system we had put in our house was complex and we are so happy with the results. Finally, crystal clear, clean water! I would highly recommend them to fix your water issues.
Description of Work: Water filtration system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from North Carolina Water Consultants
Thank you for the excellent review, we sincerely appreciate your business and look forward to working with you in the future.
Dean R.
12/2018
5.0
plumbing, water softeners
+ 0 more
Excellent! Could not have hired a better qualified or responsible contractor to perform this work. Quality of their work, cleanliness, and professionalism was outstanding!
Description of Work: Whole house water conditioning system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,500
Response from North Carolina Water Consultants
Thank you for the excellent review, we sincerely appreciate your business!
Marta S.
11/2018
5.0
plumbing, water heater repair, water softeners
+ 1 more
Mr. Bonge’s NC Water Consultant’s crew showed up and immediately and went to work. They praised Mr. Bonge for his training and support and how he furnishes them with the very best equipment to work with. They know he expects everything to be installed and done with perfection....later Mr. Bonge came out and checked on his employees to see how things were coming together. He came in and went over things with me about the system, assuring me they would always look after things and take care of me. I am 77 years old and needless to say I do not go under the house. I NOW have no worries, since I have a top of the line water filtration system, new water bladder, new plumbing under the house and they also did something inside the well cover. Mr. Bonge and his employees have gone above and beyond any expectations I had. I can tell and feel the water is now pure, clean, healthy, and amazingly good. I have always ironed all my clothes, but now they come out softer, cleaner, and wrinkle free….for me not to have to iron everything is amazing. They installed a faucet just for drinking and cooking water, plus the water going into my refrigerator and ice maker is now clean and pure. I know my husband in heaven is looking down and saying “atta girl” for getting this huge big bad situation taken care of.
Description of Work: I desperately needed a whole new water filtration system. The iron in my well is the worse that most people have ever seen. It has been a major problem and headache ever since we moved into our home in 1999. After my husband died almost 10 years ago, I have depended on the same guy to service my old system which was not working all that properly, plus I had to buy salt and find someone to unload it from my vehicle or go buy it for me. Then I would have to find someone to put it in the bin for me ever so often under the house. Eddie Bonge owner of NC Water Consultants came in and immediately looked the situation over, tested my water, and told me exactly what all was needed and what all they would do and explained everything to the fullest. This was all on a Thursday and he said they would come the very next Thursday to install my new water filtration system. I got a message that night from Mr. Bonge and when I called him the next morning (on his cellphone which he answers 24/7) he told me since my situation was in such a mess that they would re-arrange their work schedule and come on the following Monday. What a precious blessing that was.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from North Carolina Water Consultants
Thank you so much for the outstanding review, we are glad that we were able to help you with all your water issues. We are looking forward to working with you in the future.
Rich R.
11/2018
5.0
plumbing, water softeners
+ 0 more
Eddie and the guys are absolutely fantastic. The knowledge and professionalism they showed exceeded my tough expectations. If you have a well for your water supply you need to call Eddie for his free consultation and water analysis, it will be eye opening! We were shocked to learn what was in the water we were using, it went way beyond hard water. The first thing we noticed is the water had not taste and was refreshing and no more odor. You get used to the odors associated with the "stuff" in water, when it's gone its like a whole new world!
Description of Work: Complete home water softening and filtration
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,000
Response from North Carolina Water Consultants
Thank you for the excellent review, we sincerely appreciate your business.
judith S.
11/2018
5.0
plumbing, water softeners
+ 0 more
Eddie had a great team of guys here to install my system. they did an excellent job. we were so pleased with the whole process. I now have great water to drink and most important healthy water. Thanks again Eddie and Guys for excellent work and service!!!
Description of Work: Water soft machine installed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from North Carolina Water Consultants
Thank you for the excellent review, we sincerely appreciate your business!
Belinda J.
10/2018
5.0
water softeners
+ -1 more
It went very well. Very professional!
Description of Work: New water treatment system installed.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from North Carolina Water Consultants
Thank you for the excellent review, we sincerely appreciate your business.
Robin E.
09/2018
5.0
water softeners
+ -1 more
Wow! What was I thinking?? I wanted to save money, not pay for services, didn’t want to be bothered by “filtered water” after all it’s only water. I have been a customer of Eddie & Debbie Bonge for over 20 yrs. About 5 yrs ago I decided to call it quits with NC Water Consultants. I let Debbie know I was disconnecting my water filter & RO (reverse osmosis) filters. I got my water tested through Raleigh via Lincoln County. It came back ok so the letter said. I was then satisfied with my decision to end my relationship with NC Water Consultants, & Eddie Bonge. I never had any reason to mistrust them it was purely a convenience & extra expense I thought to have the luxury of filtered water with an RO for my drinking water. Nothing that a refrigerator filter wouldn’t take care of. I bought a really nice KitchenAid refrig to ease my mind about the water I might be taking in. As the story goes I starting becoming very ill. My joints were aching. I had developed very bad arthritis. I started having inflammation at first in different areas of my body. Then all through out. My hair & nails became brittle. I was dry & itchy all the time. I didn’t put 2 & 2 together until my nice, not to very old refrigerator broke. WATER dispensing board went out. Clogged! Broken with no part available. $2000 for new one. I was being referred out to different dr’s to see if they could find anything wrong. I started seeing articles about inflammation & BAD water, and a number of other ailments. I knew at that moment I needed to re-connect my filters but I didn’t know how. There were a couple of water companies I could have called to save face with Debbie & Eddie but I knew Eddie Bonge was the only one I could trust to fix it. He (they) are so knowable what was I going to do to save face? No question in my mind I had to called Eddie @ NC Water Consultants to help me. Now it wasn’t a matter of just having good clean water but a matter of health! I called & Eddie was out to my house in a matter of days to re-connect my filter & get it up & running. I tried to act like I knew what I had done but it was bad. Eddie took a sample of my water & I was bathing, drinking sludge, high acidic water (think of acid rain on top of Mt Mitchell) That’s what I was putting in & on my body. My family, my dog. I was shocked & horrified that in 5 yrs I had gotten so sick due to “dirty water”. Within 24 hrs of Eddie from NC Water Consultants re-connected my filters I could tell the difference. My bathtub, shower & toilets. My skin wasn’t itching as bad (now it’s even better) my hair was not brittle, color was good, no mineral build up. My ice, my drinking water was pure again. I know this is a review & it might seem like a hype but I am here to tell you don’t skimp on “clean water”. With that said make sure you use one who is as knowable about the filter systems & the plumbing for your house. One who is bonded, licensed. Someone who knows how “bad”, “bad water” can be for someone. That would be only Eddie Bonge. I researched others due to feeling uncomfortable about having to call NC Water Consultants to help me BUT Eddie Bonge would be the only person I would call. Thank you NC Water Consultants for always having your customers, friends back. Don’t settle!!
Description of Work: Repair & Reconnect Water filters & Reverse Osmosis
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from North Carolina Water Consultants
Thank you for the excellent review, we sincerely appreciate it and we are glad you called us and allowed us to help with your water issues. We look forward to working with you in the future.
Brenda S.
09/2018
5.0
water softeners
+ -1 more
Installation to remove iron bacteria, particles, calcium and soften water from my private well was completed today. I am pleased with their professionalism. Have not yet used the system but expect it to preform as promised.
Description of Work: soften and Purified my well water
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from North Carolina Water Consultants
Thank you for the excellent review, we sincerely appreciate it and look forward to working with you in the future.
Kristin L.
09/2018
5.0
water softeners
+ -1 more
Eddie and the team were EXCELLENT!! They fully explained what we needed and how it would impact our water quality. The team arrived on time and completed the work quickly and effectively. I was very impressed with them from start to finish and strongly recommend them for your water quality improvement needs.
Description of Work: I needed a complete new system. Bladder, water softener, RO system and UV.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from North Carolina Water Consultants
Thank you for the positive review, we appreciate it. Sorry you weren't completely happy with the final price, your water dictates what equipment is required to correct your issues and we did what was necessary.
JOHN C.
08/2018
5.0
plumbing, water heater repair, water softeners
+ 1 more
Excellent. We have been customers of NC Water Consultants for almost 18 years. Wouldn't think of using anyone else- dependable and everything is ALWAYS done perfectly, the FIRST time!
Description of Work: Replaced water treatment system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,000
Response from North Carolina Water Consultants
Thank you for the excellent review, we sincerely appreciate your business. It has been our pleasure having you for a customer.
Roberta H.
08/2018
5.0
water softeners
+ -1 more
They were exceptionally pleasant and professional. They explained everything thoroughly and left my home clean and mess free. Although they were here all day, I barely knew they were here.
Description of Work: New water softener, reverse osmosis and UV light.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,900
Response from North Carolina Water Consultants
Thank you for the excellent review, we sincerely appreciate the confidence you have placed in us to improve your water quality. We look forward to working with you in the future.
Mary F.
08/2018
5.0
water softeners
+ -1 more
First timers living in NC, we noticed our water was extremely hard. Two of our brand new appliances broke due to the type of water we have. We decided a water treatment would be beneficial. A friend of mine recommended North Carolina Water Consultants. We called them and Eddie Bonge the owner of the company came over and tested our water and the results showed we had iron, chlorine and sulphur in our water. At this time we decided it would be our best interest to have a water treatment installed. The staff came the day we scheduled for and professionally installed the system and properly explained how it works.They told us to call if we had and questions or any problems with our system. I highly recommended this company to anyone who is in need of a water treatment.
Description of Work: Install water Treatment
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from North Carolina Water Consultants
Thank you for the excellent review, we sincerely appreciate the confidence you have placed in us to improve your water quality. We look forward to working with you in the future.
Pat E.
08/2018
5.0
water softeners
+ -1 more
Eddie and his crew were punctual and very neat. Eddie thoroughly explained the system to us and was very knowledgeable about the entire process. Office staff was courteous and great to deal with. Would highly recommend this company!
Description of Work: Installed water softener and reverse osmosis water system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from North Carolina Water Consultants
Thank you for the excellent review, we sincerely appreciate your business.
Virginia M.
08/2018
5.0
water softeners
+ -1 more
Would highly recommend getting a system like this installed. Eddie and his staff were extremely, courteous, knowledgeable and provided overall excellent customer service both before, during and after installation.
Description of Work: We had installed a Hague Water Treatment System along with a UV Disinfection System and Reverse Osmosis System.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Response from North Carolina Water Consultants
Thank you for the excellent review, we sincerely appreciate your business and look forward to working with you in the future.
Barbara C.
08/2018
5.0
water softeners
+ -1 more
North Carolina Water Consultants has been servicing our Hague water conditioner since we moved here two years ago. We have been very happy with their service, so when we decided to get additional water treatment systems, we did not bother to shop around. They arrived on time for the installation, took care not to make a mess, and carefully explained what we needed to know abut our new equipment. With the reverse osmosis and infrared systems, we are now comfortable drinking our treated well water. We definitely recommend North Carolina Water Consultants.
Description of Work: We had a reverse osmosis system and infrared light installed.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from North Carolina Water Consultants
Thanks for the excellent review, we sincerely appreciate your business and the confidence you have placed in us.
megan G.
07/2018
5.0
water softeners
+ -1 more
Eddie and his team were very professional and knowledgeable. We couldn't of went with better company, highly recommend.
Description of Work: whole house water filtration/softner system and RO
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Response from North Carolina Water Consultants
Thank you for the excellent review, we sincerely appreciate it and look forward to working with you in the future.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Water Filtration and Softening,
Plumbing,
Water Coolers,
Water Heaters,
Wells and Pumps
FAQ
North Carolina Water Consultants is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Saturday: Closed
North Carolina Water Consultants accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, North Carolina Water Consultants offers free project estimates.
Yes, North Carolina Water Consultants offers eco-friendly accreditations.
No, North Carolina Water Consultants does not offer a senior discount.
No, North Carolina Water Consultants does not offer emergency services.
Yes, North Carolina Water Consultants offers warranties.
North Carolina Water Consultants offers the following services: Sell & Service Water Purification Equipment, Softeners, Disinfection Systems, Drinking Water Systems.