Tar Heel Basement Systems, LLC

Tim Martin was great. He took his time talking through all the possible solutions to the basement problems, gave some good advice and is really an expert in this area. Great person to consult with on all basement issues!

Very nice and informative sells man.

The work was sloppy. Luckily my husband was home and actually redid the blocking himself with the workers there. Multiple beams had to be adjusted because they weren’t straight and if no one had been home they would’ve left them that way. None of this should’ve been an issue for that price.

This is a well managed company, but the real heroes are the installers. 5 stars go out to Pablo on the outside work/downspout piping crew. Also 5 stars to Jorge on the under-house crew who installed the perimeter drain and sump pump. Also, one production supervisor, Ryan, was very good at making decisions on-the-fly, working with the homeowner, and supervising the install crews. One hiccup on customer service was with Lisa in the office because she failed to schedule an electrician to wire the sump pump. We had to insist that she look for one and schedule him for the next day. Other than that, the rest was good.

Zach, Erik, and Nate did a terrific job!

Hired to check integrity of concrete block crawl space. Referred to a structural engineer. Great news is they don't charge you unnecessarily for work you don't need. Would definitely recommend this business!

They came out and did an inspection and provided a secondary quote after the inspection was completed. The inspection was extensive. The service was quick and responsive. The pricing options appeared a bit inflated.

Fast, friendly, and price match!

Steve Durock from Va. Beach came and looked at our Crawl Space and showed us pictures of problems with our Crawl Space. Sill plate needed to be replaced and 2 different locations needed sister boards. Trevor and his crew was schedule for the 23rd August. Trevor, Moe, and Drew were under house all day. dark, wet, and 3 foot high crawl space. Lots of noise, lots of crawling in and out from under house, dragging big boards. They were professional, and nice to my husband and I. The conditions were tough. They seemed to enjoy their day, which is hard to believe. Trevor came in and spoke with us at the end of the day. He showed us pictures of all the repairs. The price was very fair for the work these guys did. Each member of crew spoke to Jerry and I before leaving. They were very tired at end of day, but still made sure they cleaned everything in work area. Thank you so much. Betty Johnson

Rick Brown was fantastic in his approach to quote the project on my home giving me several options. I hired Tarheel to complete the project. Bobby, Mike and crew arrived and completed the project ahead of schedule. They did a great job and left the area clean and orderly. I would certainly recommend Tarheel to those who need foundation repair.

Provided me with the information I requested in a timely and professional manner.

I spoke with many professionals about this job and selected Tar Heel Basement Systems after a long process. They did not disappoint. The crew came a day early, showed up promptly at 8:30 am and finished 2 hours before their estimated time. The whole crew was courteous and professional and worked hard all day. I saw them running back and forth between the truck while unloading and I don't think they even took a lunch break. Highly recommended.

Seems as though tey can raise a concrete slab,but not a concrete slab with block walls...

They came as promised. They were professional and did the job without delay

The employees are professional, called before coming out, arrived on time, worked the entire time here and did a great job of cleaning up. I was very impressed with everyone from salesman, office staff, to workmen, great job. Would recommend to anyone.

Very Professional

I've hired them but they haven't done the work yet. However, the office staff were quite responsive to my needs and returned calls quickly. (An N/A option, or some such, should be added to this form)

They haven't fixed it yet . They du=id come and look at it and check it out . I will hire them. They explained everything they will do and how it is done