This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
Tar Heel Basement Systems, A Groundworks Company, specializes in helping homeowners with their foundation repair, basement waterproofing, crawl space encapsulation, and concrete needs. Our top priority is providing high-quality home repair solutions and personalized service across North Carolina. With fully trained technicians, industry-leading products, and nationally backed warranties, Tar Heel Basement Systems is here to restore your foundation or crawlspace.
The specific project is floor stabilization with minor lift but that isn't an option so i picked encapsulation instead (which K do intend to gave Tar Heel do, down the line). Jay Yount was great salesperson and Ceritified Field Inspector. Foreman David P and crew mates Ernesto "Nestor" and James C were knowledgeable and efficient, arrived on time and got the job done in two days. Results of the floor stabilization were communicated to me clearly before, during and after the work was performed. All my expectations were at least met. Would definitely recommend Tar Heel to friends and family.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Christian G.
11/2024
4.0
I recently had a maintenance visit for my system, during which a simple electrical problem was identified. The tech was not qualified to fully diagnose or fix the problem, but with some patience, we were able to get the problem resolved. In the end, they sent out an electrician to diagnose the problem and a supervisor to execute the repair. Because the process took longer than their standards, they compensated me by replacing some equipment that was no longer under warranty at no cost to me.
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
4.0
Yes, I recommend this pro
Richard W.
11/2024
5.0
Both Jacob C. & Terrence A did very professional work in a timely way. I would ask for them to do the work again. Richard W. Banner Elk, NC
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Melissa R.
11/2024
5.0
I've been writing to all my friends and family about the great job that tarheel basement did in my home! I have no more worries about water getting in and destroying my house now! Ken Stephen Michael and Robert are the most professional hard-working guys I could ever ask for to work on my house!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Maureen M.
10/2024
5.0
Mike Jones and his crew Nestor and Juan did an amazing job. They were prompt and cleaned up everything before leaving the property. I highly recommend Tarhill basements the job they did in my crawlspace was incredible in my 1892 home.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Michael D.
09/2024
5.0
Ken, stephen, and Ken were exceptional in in all areas. Very professional and punctual. Their craftsmanship and communication was among the best I have experienced and I would surely hire them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Billy W.
08/2024
5.0
Very nice and the job was completed and done in a timely fashion.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Tommy M.
03/2024
5.0
Very professional and took great care of our home. Over time, our foundation had gone down. They came in and secured our foundation and encapsulated our crawl space. It looks amazing and we can already tell the difference. Thank you to Brian and John!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$50,000
Jerry J.
03/2024
5.0
Ken, Steven and Aiden from Tarheel Basement Systems were very cordial, on time every day, kept us informed of their progress and explained how the water proofing system works. They were very efficient and completed the project on time. For the first time in 42 years in this house, we don't have to worry about water or moisture in our basement or crawlspace. We would recommend this company to anyone.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Robert M.
12/2023
5.0
Gary H., Robert H., and William M., were a delight to work with. They were punctual, efficient, professional, and very thorough not only during the installation, but also in explaining how the system will work. And they cleaned up the area when completed. This work was performed October 9 through October 11 and, so far, the system has worked well. I recommend TarHeel and the crew (Gary, Robert and William). Thank you.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Sidnah D.
08/2023
5.0
J.K. and Noah came to update my crawlspace encapsulated a year ago. They were very professional , totally leaving area spotless. Pictures taken at end of service were a great bonus. Totally awesome work. My decision to encapsulate was a great one. Go TarHeel!!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$18,000
Lisa M.
07/2023
5.0
Great job... Thank you Caleb, Tom and Tyler!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Lois M.
07/2023
5.0
Amazed at all they did in one day. Put in stabilizing support under the house with cross beams where there were sagging. They cleaned out the debris underneath and put down the barrier, cleaned up all the trash and took it with them. This was a 102 year old house. They did all this the same day Totally professional, courteous, keeping us informed on every step of the process. Thank you, Tyree M and Nyles R., We appreciate your hard work and dedication to the job, especially in 90+ degree weather. Definitely recommend these men and Tarr Heel.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$15,000
Sandra F.
06/2023
4.5
Brian and John were very professional. Prompt in arrival time and communicated well with me throughout the entire process. Very pleased with the final result.
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
5.0
Yes, I recommend this pro
$13,000
Jack G.
06/2023
4.5
They done in 1 day. I must admit that I was skeptical about them at first but, after what I saw. I’m sold. I highly recommend them.
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
4.5
Yes, I recommend this pro
Deniece S.
06/2023
5.0
Adam C and Chris G were the best! Highly recommend
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$3,800
Justin S.
05/2023
5.0
Ian, Bonga, Christian and Nathan were great! That got to the site on the first day and went through the process and timeline. They knocked out the install a day early. Great communication throughout the process and very professional. Ian walked me through the whole system and was very informative.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$19,000
Justin S.
05/2023
5.0
Ian, Bonga, Christian and Nathan were great! That got to the site on the first day and went through the process and timeline. They knocked out the install a day early. Great communication throughout the process and very professional. Ian walked me through the whole system and was very informative.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
John L.
03/2023
5.0
Ken, Jerry and James P. were great. They worked fast and even helped me drill some masonry holes as a courtesy, as my drill wasnâ t up to the task.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Melenia R.
01/2023
5.0
Very knowledgeable
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Wendy A.
12/2022
5.0
Bobby, Jacob and the rest of the Tar Heel Basement crew were fantastic. They helped us level the floors in a 100 year old farmhouse. Professional, prompt and knew what they were doing. Highly recommend.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$150,000
Steve B.
11/2022
5.0
Jacob C and David P did very well and patiently explained the outcome of the project.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Fabian P.
11/2022
5.0
Overall great service
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Mary P.
10/2022
5.0
Ken, Gerry, and James P were courteous and completed the job promptly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Chris U.
10/2022
5.0
Consistently good communication. Install reps Gary H and Mathias L were fast workers and very personable explaining all relevant details of the installation