Steam Source Inc

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

Steam source has been servicing the triad for 20 years. With our highly trained and insured professionals we take great pride in our reputation, experience, education, and systems. Steam Source conducts thorough background checks and drug screenings on all of our technicians. We do not use subcontractors. We offer consistent guaranteed results to ensure the satisfaction of our clients. Call today to receive one of our specials! May contact through email: information@steamsourcetriad.com.

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

Carpet Cleaning, Oriental & Area Rug Cleaning, Carpet Repair, Upholstery Cleaning, Tile & Grout Cleaning, Duct Cleaning, Pressure Washing, Window Washing and Water Damage Restoration.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.977 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
3%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 26-50 of 77 reviews

Ryan H.
08/2015
5.0
carpet installation, carpet cleaners
  + 0 more
Kip was on time, professional, and meticulous. I asked him to be careful of the newly painted baseboards and he took extra care to make sure there were no scuffs. All areas look fantastic. Kip is awesome. It looks like a new house!
Description of Work: Steam cleaned 3 rooms, a hallway, a staircase, and three carpets. Kip also stretched a carpet in one room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$269

DJ G.
06/2015
5.0
carpet cleaners
  + -1 more
Showed up on time, very professional, and did a great job. Steam cleaning is the way to go. Moved furniture and put large pieces up on blocks. Will use again.
Description of Work: Cleaned 3 rooms, hall, stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

vivian w W.
06/2015
5.0
carpet installation, carpet cleaners
  + 0 more
Arrived on time with a call before arrival and did a great job for a great price!!! I had carpet upstairs that also needed to be tightened, which was no problem. Even with that added to the work load the price for everything that was done was amazingly low!!! Carpet looks wonderful! Thanks so much!
Description of Work: Clean and repaired carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$414.35

Sandra H.
04/2015
5.0
carpet cleaners
  + -1 more
We had a carpet cleaning company scheduled for APRIL 24, the day before we had guests from Arizona to arrive. No one showed up and needless to say, we were upset. After leaving a message to Steam Source and telling them of our plight, we received a call back in a very short time and they made arrangements for us to clean the carpet before our guests arrived that afternoon. What a life saver they were.
Description of Work: I can not give these guys enough credit for helping me out in a tough situation at the last minute. The job was excellent, he stayed to do a thorough job and was on time, as promised, and called 20 minutes before coming. I would recommend this company to my friends and neighbors and publicly thank them for their consideration to us. We had the family room and a bedroom done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Eileen C.
01/2015
5.0
carpet cleaners
  + -1 more
The technican (Kent) was a pleasure. He was professional and accommodating. I would definitely recommend!
Description of Work: Cleaned carpet in 2 rooms, stairway and hallway. Added pet stain removal and odor treatment upon arrival.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

David J. C.
11/2014
5.0
carpet cleaners
  + -1 more
Guys did really well-arrived on time and very professional Went over services and expectations-explained different causes of stains and effectiveness of there treatment. Cleaned everywhere well except few spots that were expected-gave us tips for those areas
Description of Work: Whole house carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Ted B.
10/2014
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Rugs were cleaned well, but not wrapped for shipping as requested. Work was well done, but not quite as requested. This vendor has done other work for us at the house and did a great job at a reasonable price.
Description of Work: Cleaned two area rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Megan B.
04/2014
1.0
carpet cleaners
  + -1 more
Their price, quality, and work are bad. The people that they hire are criminals. They stole things out of the apartment, ripped you off, forced you on arm and leg, stole your credit card, and sent people to your apartment. We used them for very long time and just outgrew their selves. They really did not care anymore if they are hired and did not care about us.
Description of Work: I go to a carpet cleaning company, Steam Source Inc.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Lyle J.
03/2014
5.0
upholstery cleaning
  + -1 more
The cost of the job included Scotch Guard to help protect the chair from future stains.
Description of Work: Cleaned and treated a wing chair that cat had urinated on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Angela P.
03/2014
5.0
carpet cleaners
  + -1 more
They were very professional and did a great job. It took about 30 minutes and the carpet smelled clean and fresh. We had a large stain on our rug and they took it with them to clean in their office. The brought the rug bag and not signs of the stain.
Description of Work: They cleaned three bedrooms and stairs. They also cleaned our rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

jamiequay W.
11/2013
5.0
carpet cleaners
  + -1 more
cleaned carpets in several bedrooms and one set of stairs. they were extremely professional and attentive! I will definitely use Steam Source again!
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Kelli M.
07/2013
5.0
carpet cleaners
  + -1 more
They did a good job. They came out right away. They were honest like if something wasn't going to be worth cleaning. I would use them again in the future.
Description of Work: We used Steam Source Carpet Upholstery Cleaning for carpet cleaning probably eight months ago.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Richard C.
07/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Two individuals arrived at the appointed time and quickly went to work. Two of the three pieces they cleaned are shared equally by three people and four dogs. We not only allow our pets on our furniture, we encourage it so those two pieces had started smelling more like dog than sofa. They worked for about two hours and left each piece they worked on clean looking and smelling good.
Description of Work: Cleaned a sofa, loveseat and recliner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

David H.
06/2013
5.0
carpet cleaners
  + -1 more
They were very prompt and they did not miss anything. They are professional. They use eco-friendly cleaners. They let you know about spot treatments up front.
Description of Work: I have heavy furniture and I have a bad back and knees. They moved everything for me, and they left everything up on styrofoam blocks when the left.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Sherry L D.
05/2013
5.0
oriental rug cleaning, pressure washing, upholstery cleaning
  + 1 more
They were in contact with me quickly to set up a time to pick up the oriental rug and schedule the upholstery cleaning and pressure washing. They called before arrival, were very cordial and professional, and knew exactly what needed to be done and set right to it. There was an area that had been slightly damaged by a previous pressure washing by a different company, and they pointed that out to me and actually made it look better. Both homes sparkle! They did excellent work at a very reasonable price and made a follow up call to make sure everything was okay.
Description of Work: Pressure washed two homes, one of which is nearly all siding, the other brick facade and siding, driveways, brick patio, walkways, and decorative landscaping accents. They also cleaned six dining room chairs, and took our oriental rug in for cleaning at their facility.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Vicki H.
04/2013
5.0
carpet cleaners
  + -1 more
Very professional on phone when setting up appointment. They called ahead of time to be sure I remembered, and to confirm appointment. They called again that morning to let me know when they would be there and they were there right on time. The two young men were very professional and courteous. They did an excellent job, and I was very pleased with the outcome.
Description of Work: Steam source cleaned my carpets upstairs, the stairs and main room.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

GAY S.
11/2012
5.0
carpet cleaners
  + -1 more
My daughter recommended this company. They had cleaned for her before. I called them and two men came and cleaned the carpet in an afternoon. The LR was wool and looked new when they finished. I would use them again.
Description of Work: This company cleaned carpet in five rooms and a hall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Charlotte S.
09/2012
5.0
carpet cleaners
  + -1 more
They were punctual, polite, professional..they offer a 10.00 online coupon which I used. It was very important I had the carpet done this day and it was completed in a timely manner.
Description of Work: This company came on a Saturday afternoon to clean the carpet in my condo after I moved out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Barbara C.
07/2012
5.0
carpet cleaners
  + -1 more
They were prompt and very efficient. We will be using them again.
Description of Work: I used them for carpet cleaning. They cleaned the living room, the hall, the bedroom, and the downstairs den. Then they also have a service where they clean the gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Josephine B.
06/2012
5.0
carpet cleaners
  + -1 more
Polite, professional and punctual. Were hard working and clean. I was very pleased with the result.
Description of Work: Cleaned and deordorized basement carpet and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Susan W.
05/2012
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I called for an estimate to get the living room upholstery cleaned for my Mom and Dad. I spoke with Allen about prices and asked when they were going to give the special like they had in December with this being April. He said that he could go ahead and give me the Dec. special price for 1 sofa and 1 chair. I also had two additional chairs to be done. I set up an appointment for the following day and he said that they would be there between a 3 hour period and they would call 10 min. before coming. The cleaners came at the beginning of the time period and they did call. My parents said that they were very friendly and did a great job. They were helpful in moving any table that was in the way and answered all questions. I and my parents were pleased with the whole experience and I would highly recommend this company.
Description of Work: I had 3 fabric chairs and 1 full sized sofa cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$163

RHEA AND ROBERT B.
04/2012
5.0
carpet installation, carpet cleaners
  + 0 more
These people are everything you could want in a carpet cleaning & repair company. Professional, friendly, punctual, effective, and very reasonably priced. I was worrying about how to prepare my home for the cleaning because we were having the carpets cleaned while we were still in residence. They said "don't worry; it's our policy to make things easy for the carpet owner." And they did. When they're done with an area, they put the furniture back on little plastic blocks so that the carpet can dry underneath; anything with legs had little squares of strong, pliable plastic under each leg. Bonus: All their chemicals are Green. And their price was lower than i expected. The $311 included Scotchgard in all five rooms, plus repairing the burn. Our pale gray carpet was glowing when they finished.
Description of Work: Cleaned five rooms of wall-to-wall carpet with their truck-mounted equipment and fixed a burn in front of the fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$311

Nancy F.
07/2011
5.0
carpet cleaners
  + -1 more
The servicemen called ahead of time to let us know they were on their way. They arrived on time, were very friendly, professional, and kept us up to date on their progress. We were very pleased with the results and will definitely use this company again.
Description of Work: Whole-house carpet cleaning prior to moving into our new house. They treated all the spots, raked the carpet, and applied extra deodorizer where needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Sharon L.
07/2011
5.0
carpet cleaners
  + -1 more
We have used Steam Source of Kernersville multiple times to clean our carpets. The are always prompt, thorough and courteous. The price is reasonable.
Description of Work: Carpets cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

STEPHEN H.
01/2011
5.0
carpet cleaners
  + -1 more
Their price was good. They did a very good job. They were here when they said that they would be. They were careful when they moved the furniture and when they moved things around. The carpet was nice and clean.
Description of Work: I have used the services of Steam Source Incorporated for carpet cleaning in four rooms and a hallway in May 2010.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Contact information

3069 Salem Industrial Dr, Winston Salem, NC 27127

https://www.steamsourcetriad.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:30 PM
Tuesday:
8:30 AM - 5:30 PM
Wednesday:
8:30 AM - 5:30 PM
Thursday:
8:30 AM - 5:30 PM
Friday:
8:30 AM - 5:30 PM
Saturday:
10:00 AM - 3:00 PM

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
Pressure Washing,
Window Cleaning,
Air Duct Cleaning,
Water & Smoke Damage

FAQ

Steam Source Inc is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 5:30 PM

Tuesday: 8:30 AM - 5:30 PM

Wednesday: 8:30 AM - 5:30 PM

Thursday: 8:30 AM - 5:30 PM

Friday: 8:30 AM - 5:30 PM

Saturday: 10:00 AM - 3:00 PM

Steam Source Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Steam Source Inc offers free project estimates.
No, Steam Source Inc does not offer eco-friendly accreditations.
No, Steam Source Inc does not offer a senior discount.
Yes, Steam Source Inc offers emergency services.
Yes, Steam Source Inc offers warranties.
Steam Source Inc offers the following services: Carpet Cleaning, Oriental & Area Rug Cleaning, Carpet Repair, Upholstery Cleaning, Tile & Grout Cleaning, Duct Cleaning, Pressure Washing, Window Washing and Water Damage Restoration.

Contact information

3069 Salem Industrial Dr, Winston Salem, NC 27127

https://www.steamsourcetriad.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:30 PM
Tuesday:
8:30 AM - 5:30 PM
Wednesday:
8:30 AM - 5:30 PM
Thursday:
8:30 AM - 5:30 PM
Friday:
8:30 AM - 5:30 PM
Saturday:
10:00 AM - 3:00 PM