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Quality Heating & A/C - Quality Oil Co

Heating and Air Conditioning, Heating Oil, Gas Logs,

About us

Beginning in 1929, our Quality Oil Company believes in delivering quality service. From Virginia to Florida, our Company believes in keeping our customers a priority. We hope we make you feel at home by serving your heating and cooling needs, providing you a place to stay at one of our hotels, and welcoming you into one of our convenient stores. Additional DBA - Quality Oil Investments LLC. Award winning.

Business highlights

95 years of trusted experience
Emergency Services Offered

Services we offer

Residential & Commercial HVAC Installation & Repairs. Residential Wholesale Heating Oil Delivery, Propane, Diesel, Gasoline, Kerosene, Motor Oil & Lubricants.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Financing Available

Photos of past projects

Reviews

4.973 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
8%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-73 of 73 reviews

Christopher L.
01/2018
5.0
heating & air conditioning/hvac
  + -1 more
No prorblems
Description of Work: Furnance would not start

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Garland T.
06/2017
5.0
heating & air conditioning/hvac, heating oil companies
  + 0 more
Great! Very good work. On time.
Description of Work: Oil furnace needed checking out before winter, cleaning, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Garland T.
05/2017
5.0
heating & air conditioning/hvac, heating oil companies
  + 0 more
Great! Just the way I wanted!
Description of Work: Needed the furnace serviced in a rental property, and Quality Oil has always looked after it. The service man does an excellent job, keeps the furnace running efficiently, with no problems. Has done this for about 40 years! Good people!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

tom H.
02/2017
5.0
gas logs, propane sales
  + 0 more
They did a very good job
Description of Work: We had new fire logs placed with this company. ... they did a great job and we're very happy. We also get our propane from them...great service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eunice L.
12/2016
5.0
heating & air conditioning/hvac, heating oil companies
  + 0 more
Excellent.
Description of Work: I needed the firechamber replaced in my oil burner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$825

Mickey D.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I have used Quality Oil for the past 12 years. We have a contract to purchase propane for our heat pump and they also do the occasional needed service work. Great company with great people.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$100

Happy W.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lynn T.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced coil in heat pump

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$987

Anne P.
03/2016
5.0
heating oil companies, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: Remove old oil tank

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

tom H.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: We purchase our propane from them and they service our fire logs. The last time they were out they worked on our older fire log set. (We have two sets) They are very nice people and would highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Barbara R.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Multiple things. I have used them for at least 20 years and they are the best!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

tom H.
12/2015
5.0
gas logs, heating & air conditioning/hvac, plumbing
  + 1 more
unknown
Description of Work: We purchased new gas logs from Quality Oil and they installed them. Installation went very well and we love them!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Michael Z.
11/2015
5.0
heating oil companies, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: Quality oil does a wonderful job of meeting our routine need for fuel oil and also has made a couple of emergency calls to look at our old furnace. Always reliable and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Marilyn & James M.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eugene T.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kurt S.
04/2013
5.0
heating & air conditioning/hvac
  + -1 more
The service turned out wonderfully. They walked us through the whole process. They explained how the system would work.
Description of Work: They installed a new furnace and air conditioner. They also replaced the ducts as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Norman H.
04/2013
4.0
heating & air conditioning/hvac
  + -1 more
They have done good work. I liked that he kept coming back to make sure that the work was done right.
Description of Work: They have worked on our furnace.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Bonny M.
04/2013
5.0
heating oil companies, heating & air conditioning/hvac
  + 0 more
They are very good. They are very responsive and do great work. We highly recommend them.
Description of Work: They replaced our furnace for us and maintain the system for us. They also deliver our heating oil. We have used them for years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marty H.
04/2013
5.0
gas logs, heating & air conditioning/hvac
  + 0 more
Quality could have come out and charged me the $99 for a service call that would take them about 5 minutes to fix. Instead, they carefully gave me instructions on how to fix the problem myself, and save a lot of money. You don't often find this kind of honesty and integrity from a company. I will certainly call them if there is an issue that I can not take care of myself. They will be first on my list.
Description of Work: I called Quality Heating and A/C because our gas fireplace would not stay lit. The man to whom I spoke on the phone said he was pretty sure he knew what my problem was and that I could probably fix it myself and save the $99 service call. I took his advice, and sure enough, the fireplace is working perfectly now, and it only cost me $5 for a can of compressed air to clean the pilot line. I was also warned about things to be careful of as I did this, warnings which I heeded and appreciated.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$5

Katie M.
01/2012
5.0
gas logs, propane sales
  + 0 more
I called around to compare prices and selected Quality Oil based on their pricing and feedback from friends/family who are already customers. Their employees always arrived on time and were polite and professional. The work they did was good and in the end I think I paid about 10% less than the original estimate. I already had the gas logs and they had been partially installed by someone else a few years before. I called Quality Oil to assess the prior work and then finish the job.
Description of Work: Estimate and then installation of gas logs and propane tank. (I already had the logs and they had been partially installed by someone else in the past.)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Robert O.
01/2012
5.0
gas logs, propane sales
  + 0 more
They were on time, professional, well-prepared and skilled in the installation. The installers were very helpful and patient. We are really enjoying our new gas logs!
Description of Work: Quality Oil responded to a request for a quote for a set of unvented gas logs for our newly acquired condo. They came out and looked at the fireplace, took measurements, and checked the gas lines for leaks in preparation for the installation. We then went to their showroom where they demonstrated several models of gas logs and we made our selection. They scheduled the installation and arrived on time, completed the installation, showed us how to operate the controls, cleaned up, and left. They removed the old unit as well.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Beryl M.
08/2011
3.0
heating & air conditioning/hvac
  + -1 more
The last time I had them service my a/c was 5 or 6 years ago. At that time, he tried to convince me that my a/c was going to need to be replaced, but it kept working, and Reedy's cleaned it up and has it running well. They've also tried to tell me the firebox on the furnace was going to need to replacing, I thought differently, so I haven't called them since.
Description of Work: They used to service my a/c and furnace.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara F.
03/2011
5.0
heating & air conditioning/hvac
  + -1 more
They did a good job, I like the man that did it, and they have very fair prices. They young man interacted with me, was very kind, and did a good job. He was very clean, my furnace is filthy and he was very respectful toward my house. The price was what I expected and he even had to replace some parts. He even told me what to look for if certain things went wrong with my furnace, he was very helpful.
Description of Work: They cleaned my furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

08/2006
5.0
heating & air conditioning/hvac
  + -1 more
THEY JUST COME AND AUTOMATICALLY AND TAKE CARE OF WHAT NEEDS TO BE DONE IF THERE IS A PROBLEM. WE CALL THEM THEY ARE VERY PROMPT ABOUT COMING TO REPAIR IT.
Description of Work: THEY COME OUT AT THE BEGINNING OF THE FALL SEASON AND CHANGE THE FILTERS. THEY ALSO OIL AND SERVICE THE FAN MOTORS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Beverly P.
06/2006
5.0
heating & air conditioning/hvac
  + -1 more
We have used Quality Oil for years. They have always been very fair on pricing, and their work is great. They guarantee their work and really stand behind on what they do.
Description of Work: We purchased a new furnace from Quality Oil, and then they installed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000
    • 1
    • 2(current)
    • 3

Contact information

1540 Silas Creek Pkwy, Winston Salem, NC 27127

https://qualityoilnc.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Heating Oil,
Gas Logs,
Propane Sales Services,
Fireplaces,
Plumbing,
Water Heaters

FAQ

Quality Heating & A/C - Quality Oil Co is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Quality Heating & A/C - Quality Oil Co accepts the following forms of payment: Financing Available
Yes, Quality Heating & A/C - Quality Oil Co offers free project estimates.
No, Quality Heating & A/C - Quality Oil Co does not offer eco-friendly accreditations.
No, Quality Heating & A/C - Quality Oil Co does not offer a senior discount.
Yes, Quality Heating & A/C - Quality Oil Co offers emergency services.
Yes, Quality Heating & A/C - Quality Oil Co offers warranties.
Quality Heating & A/C - Quality Oil Co offers the following services: Residential & Commercial HVAC Installation & Repairs. Residential Wholesale Heating Oil Delivery, Propane, Diesel, Gasoline, Kerosene, Motor Oil & Lubricants.

Contact information

1540 Silas Creek Pkwy, Winston Salem, NC 27127

https://qualityoilnc.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM