Additional address - PO Box 11318, Winston Salem, NC 27116. Additional contact name - Frank Fowler. Locally owned & operated. Additional fax - (336) 631-9436. Additional email - info@mcneelypest.com At McNeely, we combine science with experience to deliver the most effective pest control and wildlife removal services available. In addition to experienced pest professionals, we also have an entomologist and biologist on staff to provide training to our staff and assistance to our customers. We serve customers in Winston-Salem, Greensboro, Charlotte, High Point, Asheville, Boone, Lexington, Mt.Airy and throughout the Piedmont, as well as Northwest portions of North Carolina and Southwest portions of Virginia.
Business highlights
25 years of trusted experience
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly
Services we offer
Residential & commercial pest management, mosquitos, termites, bed bug elimination using thermal remediation (heat), wood destroying insect inspections, control and prevention, nuisance wildlife consultation, removal and exclusion, turf & ornamental pest management, aquatic weed control, public health pest management, installation of tap pest control insulation, entomologist, biologist & wildlife biologist.
They are very reliable, very thorough, and always show up when expected. Furthermore, if there are any problems after a treatment, they will follow up free of charge.
Description of Work: They provided a quarterly pest control treatment on the interior and exterior of the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Vikki S.
05/2012
5.0
pest control
 + -1 more
They came and did everything they said and gave a 30 day guarantee.
Description of Work: We had carpenter bees which bore holes in wood siding. They came to spray and put chemical in the holes already made.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Kristen H.
04/2012
5.0
pest control
 + -1 more
We use them for quarterly pest control. They do great job. The thing I like about them is they are very mindful and give good feedback on products and safety.
Description of Work: I use them for preventive maintenance and pest control.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Buffie A.
04/2012
5.0
pest control
 + -1 more
They are commonly used in Greensboro. They were good. They are knowledgeable. There was an animal in my dryer. They came out and got it out. They were very humane. They were very down to earth. They were efficient. They even added a protector to my dryer vent so it wouldn't happen again. The price seemed standard in comparison to everyone else. I called the night before, or early morning, and they were there within a few hours. They were right on time. I would use them again, if needed.
Description of Work: They provided pest control services for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John P.
04/2012
5.0
pest control
 + -1 more
I have been using them for six months. They are very professional. I will continue to use them in the future.
Description of Work: They spray the exterior of my house. They will spray the interior if I need them to.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Robert P.
03/2012
5.0
pest control
 + -1 more
They come on time and they do a good job. They're very reasonably priced.
Description of Work: I use them for pest control services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
JERRY O.
03/2012
5.0
pest control
 + -1 more
We are happy with them. They are friendly and professional. It is very easy to get scheduled with them.
Description of Work: They provide us with pest control services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
Lisa V.
03/2012
5.0
pest control
 + -1 more
I like the owner as he is very personable. They were prompt, friendly and worked quickly. I do not have any complaints and I will continue to use them in the future.
Description of Work: I used the services of McNeely Pest Control to spray around the house last year.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Janie P.
03/2012
5.0
pest control
 + -1 more
He was very thorough and friendly. He made several other recommendations about some things he saw in my crawl space that were not directly related to pests. I was really appreciative of some of the comments he made. The overall experience was good. If we have a problem they are prompt in coming out when we call them. They charge a reasonable price and are probably in line with other services in the area. I would recommend them to a neighbor. They are very prompt. They are here when they say they will be here. When you call they will usually come within a couple of days, but at your convenience. The company vehicles are clean and the men are dressed neatly. They are always courteous and professional. They are very knowledgeable. They were helpful in making suggestions about ways to prevent problems in the future, which really had nothing to do with termites.
Description of Work: They were here to provide their annual termite inspection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joan H.
03/2012
5.0
pest control
 + -1 more
They came when I needed them to come, so they were responsive. They were not really pushy; they just stated exactly what they were going to do and whether or not it's going to help in making a difference. They guaranteed their work.
Description of Work: I used McNeely Pest Control for termite treatment. They applied something too.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$725
Toni K.
03/2012
5.0
pest control
 + -1 more
We have been extremely pleased with the service that we have received from them. We have been using them for about 6 years. Mcneely's has been prompt, on time, and they will come to our home whenever needed. They are easy to contact and are able to give great advice for any situation.
Description of Work: This was for quarterly pest control.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
mark P.
02/2012
5.0
pest control
 + -1 more
I would recommend them. I will be using their services in the future.
Description of Work: They came to my home to give me an estimate on some work that they are going to do.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
jayden M.
01/2012
5.0
pest control
 + -1 more
very well. They made some good and honest suggestions.............and suggested no termite treatment was needed.
Description of Work: Performed a free home pest evaluation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
J B.
12/2011
1.0
pest control
 + -1 more
I called to request information and schedule a service call a pest inspection. The phone was promptly answered, by a lady who did not provide her name. She asked a few necessary questions about the location, pest type, etc. She cut me off at one point during the Q&A. After gathering all my information, she said someone would be giving me a call to schedule service and was ready to hang up. I then asked, when I would get that call back; would it be today?... tomorrow?, etc. She said "it would probably be today." I never did get the representative's name even though she got all of my information. I needed to commit to an appointment today, not maybe today, so I called another A rated Angie's list company. The other company was prompt, courteous, friendly, cheerful, and most of all, confirmed an appointment for me today at the time I wanted. McNeely may be a great company, but the new customer experience on the phone was just OK, not bad, just OK, so I went somewhere else. UPDATE Two days later, phone call never returned. Updated Responsiveness, Punctuality and Professionalism to F.
Description of Work: Telephone information for a pest problem and schedule an appointment for new service.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from McNeely Pest Control
On behalf of McNeely Pest Control we do want to apologise for any lack of communication that may have occurred with this situation and we do strive to always do our best to respond promptly to all service calls. We sincerely hope that any potential client would review our other service reports here on Angies List and feel free to call me directly at any time. Scott McNeely McNeely Pest Control President/Entomologist 336-922-0606
Bruno & Karen G.
10/2011
5.0
pest control
 + -1 more
We were having a major issue at our house with large Bees buzzing around our carport and fences. Every time my husband and I tried to get into our car these bees would "posture" and buzz around our heads. We were both very concerned we were going to get swarmed. We also had a few wasps nests on the front porch. I called McNeely and asked some one to come out and take a look at the bees and give us an estimate on how much it would cost to get rid of them. There was someone at our house that same day. The man looked at the bees and told us that they are carpenter bees, do not even have stingers, are completely harmless and great for the environment (pollination and all). He stated that he would treat them if we wanted but that it was not necessary. As far as the wasps on the front porch, he noticed that there was a birds nest in one of the corner posts and stated that if he sprayed the chemicals could harm the baby birds. He advised us to wait until the birds left the nest then he would come out and treat the wasps. I really appreciated that he cared so much for the environment and wasn't going to charge us to treat unnecessarily! He also advised that he had treated our house in the past for spiders (we had opnly bought the house a few months prior) and that he would be happy to come back and treat the spiders when the time came. Sure enough we had spiders galor come summer and who do you think we called? Correct! We also love supporting local business over major nationwide corporations.
Description of Work: Bees, Wasps and Spiders, Oh My!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
CHERYL S.
06/2011
5.0
pest control
 + -1 more
Excellent experience. Helpful and efficient office staff. Terry arrived as expected, worked carefully and thoroughly to exterminate the hornets inside the soffit. Was gentle while carrying equipment through my home and cleaned up after himself. Explained what he was doing and what would happen as other hornets hatched. Gave me his cell phone number to call if I had questions or if he needed to return. I did call with a question. He had done a good job and no return visit was necessary. Would definitely call again.
Description of Work: Exterminated hornets which had built a nest in the soffit
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Sheldon S.
04/2011
5.0
pest control
 + -1 more
Called to get an idea of service price for general pest control and was happy to get a pleasant response giving the price based on our estimated square footage. Received a call back, as requested, from one of the service techs to set up an appointment right away. He showed up right on time (they had a 1 hour window sceduled and he was there at the beginning of that time) and listened to a few comments I had on some insect sightings. He explained what he would do and then set about doing it. He went over the entire house and thoroughly treated it for insect control. He was very professional and friendly. I plan to use this compsny for my future pest control.
Description of Work: General pest control concentrating on a couple of problem areas. This control requires a service every three months to maintain a pest free home.
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Joseph V.
10/2010
5.0
pest control
 + -1 more
Prompt Callback. Quick and professional estimate. Actual extermination was performed when I wished and was completely effective.
Description of Work: Flea extermination
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Tina S.
09/2010
5.0
pest control
 + -1 more
Called them again the other day for a "roach sighting" and they were out here in a flash and I haven't seen one since!
Description of Work: They took care of our ant problem with just one visit!
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sara C.
08/2010
5.0
pest control
 + -1 more
Two weeks after moving into our 70-year-old home, we discovered we had a minor cockroach problem in our guest bedroom and bathroom. A gentleman from McNeely came and sprayed both rooms, as well as the basement and the perimeter of the house. He was very pleasant and personable, and he didn't mind me following him around to ask questions about the pesticides he was using as well as general pest prevention. He explained that any roaches found in the house from that point on should be either dead or dying, but assured me that he would come visit at a moment's notice if I felt that his work didn't do the trick. A week and a half later, I started discovering roaches in other rooms of the house and was concerned with the fact that not only were they plentiful, but they were lively. I called McNeely on a Friday afternoon to see what I should do, and within an hour of my phone call they had dispatched two gentlemen to my house: the original exterminator, who walked through the house with me and sprayed all of the interior perimeters, as well as another man who arrived with a "heavier duty" pesticide to spray the brush and perimeters outside the house. Their politeness and efficiency was much appreciated, especially for a last-minute call late on a Friday afternoon. That evening, the roaches seemed to literally come crawling out of the woodwork, presumably because they were disrupted by the newly sprayed pesticides; however, since that initial evening, we haven't found a single roach -- dead or otherwise -- inside the house. While I am hesitant to presume that my cockroach problem is solved, I am very pleased with the services I have received from McNeely, and it is reassuring to know that I can feel comfortable calling them if I need help in between my quarterly visits. I look forward to having them back in the future.
Description of Work: Sprayed interior and exterior of house for cockroaches and other pests
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Rod R.
07/2010
5.0
pest control
 + -1 more
On time and very professional. Very polite young man did the work. I would call them anytime.
Description of Work: Termite treatment
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$525
Lisa V.
06/2010
5.0
pest control
 + -1 more
Timely. 30 day guarantee. Professional.
Description of Work: Ant extermination
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Tameka D.
05/2010
5.0
pest control, animal removal
 + 0 more
The service went great! There was a foul odor seeping into my home because of the birds in my dryer vent hood. Chris was very nice, professional, and punctual. He did the job thoroughly. Shortly after he finished the job, I didn't smell the foul odor anymore! Thank you so much!
Description of Work: This company removed a birds' nest from my dryer vent hood and cleaned out the vent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$155
Matt G.
05/2010
5.0
pest control
 + -1 more
McNeely Pest and Wildlife Solutions was great! They were able to shift their schedule around to accommodate our last-minute need for a termite inspection. David arrived on time and did a very thorough inspection of the entire house (inside and out) looking for evidence of insects. Each time he found something, he showed us and explained what it meant. David did a great job and was very courteous and professional. I will definately be calling McNeely Pest and Wildlife Solutions again!
Description of Work: Inspected house for evidence of wood destroying insects
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Samuel G.
04/2010
5.0
pest control
 + -1 more
As always, it was quick, efficient, and informative. Dave is a super guy who not only gives good advice for keeping pests at bay, he notices things I miss.
Description of Work: Routine maintenance check (quarterly)
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pest Control,
Animal Removal,
Chimney Caps,
Insulation
FAQ
McNeely Pest Control is currently rated 4.9 overall out of 5.
McNeely Pest Control accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, McNeely Pest Control offers free project estimates.
Yes, McNeely Pest Control offers eco-friendly accreditations.
Yes, McNeely Pest Control offers a 0% senior discount.
Yes, McNeely Pest Control offers emergency services.
Yes, McNeely Pest Control offers warranties.
McNeely Pest Control offers the following services: Residential & commercial pest management, mosquitos, termites, bed bug elimination using thermal remediation (heat), wood destroying insect inspections, control and prevention, nuisance wildlife consultation, removal and exclusion, turf & ornamental pest management, aquatic weed control, public health pest management, installation of tap pest control insulation, entomologist, biologist & wildlife biologist.