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McNeely Pest Control

Pest Control, Animal Removal, Chimney Caps,

About us

Additional address - PO Box 11318, Winston Salem, NC 27116. Additional contact name - Frank Fowler. Locally owned & operated. Additional fax - (336) 631-9436. Additional email - info@mcneelypest.com At McNeely, we combine science with experience to deliver the most effective pest control and wildlife removal services available. In addition to experienced pest professionals, we also have an entomologist and biologist on staff to provide training to our staff and assistance to our customers. We serve customers in Winston-Salem, Greensboro, Charlotte, High Point, Asheville, Boone, Lexington, Mt.Airy and throughout the Piedmont, as well as Northwest portions of North Carolina and Southwest portions of Virginia.

Business highlights

25 years of trusted experience
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Residential & commercial pest management, mosquitos, termites, bed bug elimination using thermal remediation (heat), wood destroying insect inspections, control and prevention, nuisance wildlife consultation, removal and exclusion, turf & ornamental pest management, aquatic weed control, public health pest management, installation of tap pest control insulation, entomologist, biologist & wildlife biologist.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

0%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9154 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
1%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 154 reviews

TRACY H.
07/2023
2.0
pest control
  + -1 more
Just cancelled service today. Have been a customer of McNeeley since 2014 and never experienced such terriible customer service until now. I don't know how BugOut expects to keep customers unless they are going for quantity to the point that it doesn't matter. Too much to even post here. Will find a local company who cares about their customers like McNeeley did instead.
Description of Work: Quarterly service since 2014.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0


Ashley G.
08/2022
5.0
pest control
  + -1 more
Did great but need to come back out just to do the regular 30 day spray
Description of Work: spray for bees and traps put out and ants

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Tanya N.
11/2020
5.0
animal removal
  + -1 more
No squirrel in the attic anymore!!!
Description of Work: Wildlife removal

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Ruth H.
09/2020
5.0
pest control
  + -1 more
excellent - prompt arrvial, good communication and good results!
Description of Work: yellow jacket nest removal
Rating CategoryRating out of 5
Yes, I recommend this pro

Sharon W.
08/2020
5.0
pest control, animal removal
  + 0 more
Very well, checks every month fir 90 days
Description of Work: Remove rates

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$300

brian P.
07/2020
5.0
pest control
  + -1 more
They were the only company that I contacted through Angie's List which got back to me. They arrived sooner than they estimated and completed the needed work quickly and efficiently. They explained what they were going to do. The two technicians were very personable and friendly. Would definetly hire again, if the need arose.
Description of Work: Removal of two wasps nests from inside our mailbox.
Rating CategoryRating out of 5
Yes, I recommend this pro

Mike F.
06/2020
5.0
pest control
  + -1 more
The process to find and eliminate the termites went very smooth, Highly recommended
Description of Work: Termite extermination

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Janet S.
05/2020
5.0
pest control, animal removal
  + 0 more
A bird was removed from our vent and also its nest. We were so impressed with the service, the technician, the price, the promptness that we scheduled the same company to do insect control. The technician who did that was just as courteous as the one who removed the bird, just as prompt, and the price is just as fair. I would recommend them to anyone for either service.
Description of Work: Removal of critter

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Whitley S.
03/2020
5.0
pest control
  + -1 more
It went very well no bed bugs. They were very clear on the procedure and very knowledgeable.
Description of Work: Bed bug extermination

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anita T.
09/2019
5.0
pest control
  + -1 more
They did an excellent job for us. I was pleased with them. They came ahead of time and were done in less than an hour. They were efficient and timely.
Description of Work: Wildlife removal. They removed three bats from the attic vent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Wanda P.
01/2019
5.0
pest control
  + -1 more
Initial treatments have begun and I am impressed with their professionalism.
Description of Work: Roach control

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Greg W.
12/2018
5.0
pest control
  + -1 more
The person I spoke with on the phone was very helpful and friendly. The tech that made the service call was prompt and took time to explain things to me. The mice problem was resolved with in a week.
Description of Work: Remediation for mice and spray for insects

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

A. J.
11/2018
5.0
pest control, insulation, animal removal
  + 1 more
Kris was fantastic and I highly recommend him. This was something new for me and he patiently answered all my questions. Always showed up when he said would and had a great sense of humor. Thanks Kris !
Description of Work: Squirrel removal from my home

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Suzanne L.
08/2018
5.0
pest control
  + -1 more
I had a local infestation under a window. Wayne came within 24 h of my call, was very experienced and professional and handled the problem right then. He also inspected my whole house for any other infestation. I highly recommend him.
Description of Work: Carpenter ants

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jon S.
07/2018
5.0
pest control
  + -1 more
Everything went well. He did not charge for this first visit.
Description of Work: He inspected the house for termite infestation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Candace R.
06/2018
5.0
pest control
  + -1 more
he was the 1st to respond and was available immediately. came back in the morning to follow-up and give me some tips. his cost includes any return visits for removal or repeat issue.
Description of Work: pest inspection, removal , repair and prevention

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jordan M.
06/2018
5.0
pest control
  + -1 more
The exterminator was very friendly. In addition to doing the routine spray, he brought to my attention a few wasps nests - one that was right outside the front door - and offered to take care of those for me as well. Overall very happy with the service received.
Description of Work: Routine perimeter spray for pest control

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jordan M.
06/2018
3.0
pest control
  + -1 more
The first time was good. They set traps for mice and came back multiple times to remove the traps. They also installed new vents to prevent mice from getting in. But since then, their reliability has gone way down hill. We recently scheduled an appointment for a termite inspection and spray around the house, but they never showed up for the appointment, and they never called. We tried to call back to find out why and possibly reschedule, but the phone representative said that she didn't know why they didn't come but that someone would call us shortly (within the next 20 minutes). No one ever called. We called back the next day and she told us that someone would call us back again, but still no call back.
Description of Work: Mice removal and misc pest control

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
1.0
punctuality
1.0


Response from McNeely Pest Control
I understand that our service manager has discussed this with you and this was in fact one time when an individual employee did not properly follow up as he should have. I first and foremost want to personally apologize for this and can assure you that this is not the typical way in which our company operates, one that we will tolerate, or the type of service that is routinely delivered by our firm! Since being made aware of this we have take additional internal steps to prevent reoccurrence. Scott McNeely President

Michael A.
03/2018
5.0
pest control
  + -1 more
Very well. Technician was efficient and knowledgeable.
Description of Work: Pest Control service agreement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Dianne H.
09/2017
5.0
pest control, animal removal
  + 0 more
Good...service tech arrived promptly and was very responsive to my requests.
Description of Work: Remove chipmunk from garage and treated for pests

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Michelle L.
08/2017
5.0
pest control
  + -1 more
Was done quickly, professionally and they are gone. It was a nightmare to discover but they took care of us!
Description of Work: Bed bug removal

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Jennifer N.
07/2017
5.0
pest control
  + -1 more
Went great! The response time was great, as well as the time taken to understand our needs. The work was effective and the guarantee comforting.
Description of Work: Spider and roach removal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

susan F.
07/2017
5.0
pest control
  + -1 more
Just purchased a house. There were ants everywhere!! They were able to respond quickly. Palmer arrived on time and was professional and efficient. He also identified the type of ants we had. This was a one time visit for now. We plan to sign up for a regular service when we move in.
Description of Work: Ant infestation treatment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Donna B.
07/2017
5.0
pest control
  + -1 more
Very well though I wish the price for a single use visit and product was less expensive. No discounts for seniors either.
Description of Work: Evidence of mice in attic.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

David S.
05/2017
5.0
pest control
  + -1 more
McNeely Wildlife technician Nicky Mosley promptly contacted me after I requested service via their company website and scheduled an appointment with me. Nicky and his assistant Jacob arrived at my house promptly before the scheduled time and provided a thorough inspection using their own ladder to reach my roofline 20 feet above ground They determined the holes were caused by woodpeckers and fortunately had not fully penetrated the facia board so nothing had invaded our attic. Since one of the holes was relatively fresh they suggested we let them patch both holes with sheet metal in case a bird returned to finish the job. They patched the holes using small sheets of metal just big enough to do the job right but not be conspicuous and matched the paint as close as possible with colors on hand. I was very impressed not only with the two inconspicuous patches they made (only noticeable if you know they are there!) and their knowledge and suggestions on how we can avoid pest issues in the future and what services their company can provide to assist us staying pest free Total cost for my home for the repair and overall exterior home inspection was 100 dollars. We'll probably contract them for mosquito control and termite/pest yearly inspection. We're very impressed with their service!
Description of Work: Home evaluation/inspection due to holes bored in facia bored near roofline by unknown animal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Contact information

3831 Reynolda Rd, Winston Salem, NC 27106

http://www.mcneelypest.com

Licensing

Bonded

Insured

Licensed*

Trade License Number
Listed
Trade License Locale
NC
Trade License Authority
North Carolina Wildlife Resources Commission

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control,
Animal Removal,
Chimney Caps,
Insulation

FAQ

McNeely Pest Control is currently rated 4.9 overall out of 5.
McNeely Pest Control accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, McNeely Pest Control offers free project estimates.
Yes, McNeely Pest Control offers eco-friendly accreditations.
Yes, McNeely Pest Control offers a 0% senior discount.
Yes, McNeely Pest Control offers emergency services.
Yes, McNeely Pest Control offers warranties.
McNeely Pest Control offers the following services: Residential & commercial pest management, mosquitos, termites, bed bug elimination using thermal remediation (heat), wood destroying insect inspections, control and prevention, nuisance wildlife consultation, removal and exclusion, turf & ornamental pest management, aquatic weed control, public health pest management, installation of tap pest control insulation, entomologist, biologist & wildlife biologist.

Contact information

3831 Reynolda Rd, Winston Salem, NC 27106

http://www.mcneelypest.com