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Logan Heating & Air Conditioning

Heating and Air Conditioning, Energy Efficiency Auditing, Electrical,

About us

Logan Home Energy Services is a locally-owned Winston-Salem heating and air conditioning company operating under License #18148. 50+ employees. Additional address - PO Box 11064, Winston Salem NC 27116-1064. Additional phone numbers - (800) 849-4161. Additional email - sboyles@loganhvac.com. Additional contact name - Scott Boyles. Additional DBA - Logan Heating and Air Conditioning Inc, Logan Home Energy Services. Award winning.

Business highlights

73 years of trusted experience
Emergency Services Offered

Services we offer

Residential, Commercial & Light Industrial Sales, Install, Design - Heating & AC. Repair & Replacement. BPI Testing, Electrical.

Services we don't offer

Plumbing

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8150 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
9%
3
0%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 126-150 of 150 reviews

Tony J.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced AC to include outside unit and coils

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,800

Response from Logan Heating & Air Conditioning
Logan appreciates your business.

Susan Y.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: they installed a new central air and heating system using our original duct work. They were a great company to work with. We paid a little extra for the brand name that we wanted, but that was our choice. Everything was done in just a few days. The system has worked flawlessly ever since.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,400

Response from Logan Heating & Air Conditioning
Thank you for your kind comments. We do Value our customers. Debbie Hennings, Sales Coordinator, Logan HVAC

Bobbie T.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Checked all units including heat pump on roof in snow!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Logan Heating & Air Conditioning
Logan appreciates your business.

holly H.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Logan Heating & Air Conditioning
Your business is appreciated.

Shakurah T.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Fixed leak in the heating system. Had to replace a part.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$390

Response from Logan Heating & Air Conditioning
Your business is appreciated. Check out our online referral program and earn cash. Debbie

Marian S.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
very well
Description of Work: repaired A/C unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Response from Logan Heating & Air Conditioning
Thank you for your business. Debbie

Thomas H.
10/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed geothermal heating and cooling. |They said it would take about a week and a half to get the unit installed after it was ordered, but it took twice as long. They were not good at keeping me informed about the delay or giving any explanation. A little evasive.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$15,000

Response from Logan Heating & Air Conditioning
Mr. [removed member name], You are a valued Logan customer. I apologize that Tom and the install department did not keep you better informed. I trust your new system is working satisfactorily. We appreciate the opportunity to serve you and will always do everything possible to ensure your satisfaction. Debbie Hennings, Sales Coordinator

Reid G.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed new air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Response from Logan Heating & Air Conditioning
Logan appreciates your business. Debbie Hennings, Sales Coordinator

Janet L.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We had our air conditioning unit replaced. They were very professional, from the quote all the way through to the work being done. We had a minor follow up need afterwards which they immediately addressed. It was a pleasure doing business with them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from Logan Heating & Air Conditioning
Thank you for your business.

Timothy C.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed complete new high efficiency HVAC heat pump system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Response from Logan Heating & Air Conditioning
Thank you for allowing Logan to install a Carrier heat pump for your home in 2011. Please call when we may assist you further.

Marlene M.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: they installed a new heat pump and everything was great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Logan Heating & Air Conditioning
Thank you for your Valued business. Very glad to hear you are pleased with your new Carrier system.

Stephanie B.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: My HVAC system was 25 years old and the compressor died. Since the compressor and air handler were both 25, we decided to replace the whole HVAC system with a new, more efficient unit. We did our research and decided to go with a Carrier Infinity + Greenspeed unit. Logan removed our old Trane, ran a new refridgerant line, installed the compressor and air handler, and made a stainless steel leak pan with water alarm for the air handler. The salesman was very personable, the installers were nice and professional. The secretary helped us with everything, including Duke power energy rebates and 60-month same-as-cash financing. Everything went amazingly well and I have absolutely no complaints.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Response from Logan Heating & Air Conditioning
Logan appreciates your business. You are very important to us. Thank you for the kind words.

Mary P.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I purchased a service contract for an annual Spring and Fall servicing and cleaning. The day of my appointment, the technician was actually a little early and actually called before hand to see if it was ok to arrive before the scheduled appontment time! The entire appointment was done with absolute professionalism and in a timely manner(within an hour and a half). The technician even gave me some essential tips/understanding about care of the unit between servicing!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Logan Heating & Air Conditioning
Tim Freeman, service technician, is a longtime employee of Logan. Thank you for your kind words.

Tony N.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
Always on time and professional.
Description of Work: Services both upstairs and downstairs HVAC. Always on time and since I have used their yearly maintenance I no longer have any issues with my HVAC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Logan Heating & Air Conditioning
We appreciate your business.

Sally H.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Very prompt and professional. Could not ask or expect better service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Logan Heating & Air Conditioning
Thank you. We appreciate your business. Debbie

Rosemary C.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: very professional!

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Logan Heating & Air Conditioning
Thank you for your business.

Michele M.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
They did a great job.
Description of Work: They installed a new HVAC system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Logan Heating & Air Conditioning
Thank you for your business.

Elissa S.
03/2013
5.0
heating & air conditioning/hvac, energy audit
  + 0 more
See above
Description of Work: I paid for a "deal" -- a whole house energy assessment for a flat rate of $99. They did everything that was to be included in the assessment; arrived promptly and even called to remind me to *use* the assessment I'd pre-paid for, as we approached the deadline for using it. Because of the nature of my system, there wasn't much they could recommend that wasn't already in place, but they did have some suggestions about heat loss through light switches and electric outlets and gave me advice how to address this, and also looked into heat loss through a sealed-off chimney. The technician promised to look into this for me, and in fact I received an email about a week later with the information involved, and a recommendation of a local specialist who could provide more information. I was very pleased with the experience and would happily contact them if I needed service in their area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Logan Heating & Air Conditioning
Thank you for contacting Logan. Please call when we may assist you further. Logan does commercial and residential business.

Donald M.
02/2013
5.0
heating & air conditioning/hvac
  + -1 more
Very well
Description of Work: Checked central heat system & lit pilot lights.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$94

Response from Logan Heating & Air Conditioning
Thank you for your Valued business.

Karin H.
12/2012
5.0
energy audit
  + -1 more
repor
Description of Work: energy audit. The technician checked drafts from windows, doors, attic door. He gave suggestions on how to improve the problem with the attic door. I also received a detailed report on findings. Very good experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$99

Response from Logan Heating & Air Conditioning
Thank you for allowing Logan to perform an energy audit for your home. Please contact us when we may assist you further.

Richard O.
09/2012
5.0
heating & air conditioning/hvac
  + -1 more
i
Description of Work: We had a bonus room over the garage that would get up to 100 degrees. I tried using stand up portable A/c units and nothing would work.. Logan came out and reviewed the area. A wall mounted system would not work due to the configuration of the room. Logan provided us with an estimate and within a week had an additional Carrier Heat pump. All of our problems are now solved. They were very professional and even vacuumed when the they finished..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Jeff R.
08/2012
5.0
heating & air conditioning/hvac
  + -1 more
I would use them again.
Description of Work: I had services performed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$212

Yolanda L.
03/2011
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Frank, the technician that serviced my furnace repair did a superb job! Our heat stopped working a couple of days ago. After listening carefully to my description of the problem and how I'd replaced the thermostat in an attempt to fix it, he went to work investigating. A few minutes later he was in the crawl space looking at the furnace. About an hour later it was fixed. He even showed me the courtesy of explaining the problem and the solution. The total bill was just $129, which included their $91 diagnostic fee. Fair enough!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Helen P.
10/2008
5.0
heating & air conditioning/hvac
  + -1 more
Excellent.
Description of Work: Installed new A/C.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Contact information

5142 N Causeway Dr, Winston Salem, NC 27106

http://www.loganhvac.com

Service hours

Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Energy Efficiency Auditing,
Electrical,
Insulation

FAQ

Logan Heating & Air Conditioning is currently rated 4.8 overall out of 5.

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Logan Heating & Air Conditioning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Logan Heating & Air Conditioning offers free project estimates.
Yes, Logan Heating & Air Conditioning offers eco-friendly accreditations.
No, Logan Heating & Air Conditioning does not offer a senior discount.
Yes, Logan Heating & Air Conditioning offers emergency services.
No, Logan Heating & Air Conditioning does not offer warranties.
Logan Heating & Air Conditioning offers the following services: Residential, Commercial & Light Industrial Sales, Install, Design - Heating & AC. Repair & Replacement. BPI Testing, Electrical.
Plumbing

Contact information

5142 N Causeway Dr, Winston Salem, NC 27106

http://www.loganhvac.com

Service hours

Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM