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Advanced Appliance Service

Appliance Repair, Heating and Air Conditioning, Plumbing,

About us

Advanced Appliance Can handle all your Heating, Air Conditioning, Plumbing, Appliance & Electrical Needs . (All Brands - Gas Oil & Electric) Advanced Appliance Service started when one man wanted to start a business that would take care of his family, it started with Cliff Cooper and 2 other men and 2 trucks on the road. We have been serving the Triad area since 1967 Today we have grown into 30 employees and over 25 trucks serving over 300,000 customers in 7 different counties. We still strive to have a business to take care of our family but now we have 30 different families to take care of and are very proud of our employees. Advanced Appliance Service Inc. is focused on providing high-quality service and customer satisfaction - we will do everything we can to meet your expectations. Our company is based on the belief that our customers' needs are of the utmost importance. Our entire team is committed to meeting those needs. As a result, a high percentage of our business is from repeat customers and referrals. We would welcome the opportunity to earn your trust and deliver you the best service in the industry. Service Areas Winston-Salem Greensboro High Point Clemmons Pfafftown Lewisville Summerfield Mount Airy Yadkinville Jamestown Mocksville Advance Kernersville Lexington King Rural Hall East Bend Oak Ridge Elkin Pilot Mtn Tobaccoville Call for any other cities not listed Quality Control We are licensed, bonded and insured 10% Senior Citizen Discount Forms of payment: cash, mastercard, visa, discover, check Authorized Rheem Dealer HVAC License, CFC License, Electrical License Background check and driving background checks are done on all our employees

Business highlights

57 years of trusted experience
Se Habla EspaƱol
Family Owned & Operated

Services we offer

Winston Salem Heating and Air Company, Heating Repair, Air Conditioner Repair, Furnace Repair

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check
MasterCard
Visa

Reviews

4.1113 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
58%
4
23%
3
2%
2
2%
1
15%


Rating CategoryRating out of 5
quality
4.2
value
4.2
professionalism
4.3
responsiveness
4.2
punctuality
4.3
Showing 76-113 of 113 reviews

Martha C.
05/2022
4.0
heating & air conditioning/hvac
Ā  + -1 more
They do a good job.
Description of Work: Maintained the AC and heating
Rating CategoryRating out of 5
Yes, I recommend this pro

Lynn C.
09/2017
5.0
appliance repair, heating & air conditioning/hvac
Ā  + 0 more
Great ac running well now
Description of Work: Ac coppers sir and board on gas furnace. Sent by first American home ins.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$65

Pamela O.
05/2017
5.0
heating & air conditioning/hvac
Ā  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$100

Shirley S.
01/2017
4.0
appliance repair, heating & air conditioning/hvac
Ā  + 0 more
Mostly maintenance.
Description of Work: Did maintenance on my heat pumt.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Howard C.
10/2016
5.0
heating & air conditioning/hvac
Ā  + -1 more
unknown
Description of Work: ..
Rating CategoryRating out of 5
Yes, I recommend this pro

Jacquelyn G.
05/2016
4.0
appliance repair
Ā  + -1 more
unknown
Description of Work: Replace a pipe that was leaking in the crawlspace. The work performed and the team were professional. Overall it was good. My only negative is the cost was high.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Michael C.
03/2016
5.0
appliance repair
Ā  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$200

LISA C.
06/2007
5.0
heating & air conditioning/hvac
Ā  + -1 more
I like that you can most always have them do the service the same day. I really think that their schedule is very convenient for their customers. The technicians build a good rapport with their clients and are very personable. They are just great and I would recommend them to anyone.
Description of Work: Advance Appliance performed the basic maintenance to my heating and cooling unit in my 2400 square foot home. It is currently under warranty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

02/2007
5.0
heating & air conditioning/hvac
Ā  + -1 more
We did feel that we were treated very nice. The gentlemen who did the work were so friendly. They did a wonderful job. They gave us a full demonstration on how to properly work our new system. They even showed us the best energy efficient temperature to use. We have had no problems with our new system. I do not really remember what the exact price for the job was.
Description of Work: Two gentlemen from Advanced Appliance installed our new 2 ton 14 SEER central air conditioning system to the outside of our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

02/2007
5.0
heating & air conditioning/hvac
Ā  + -1 more
I did encounter a manufacturing problem and they had to replace a few valves, but, that was not their fault. I did not pay for this project because it was covered by my insurance, which was very nice. They have been out a few times just for regular maintenance checks that's all. There has been no problems with the system or anything. When they were here, they knew what they were doing and they cleaned up very nicely.
Description of Work: Advanced installed a heat pump and replaced an inside unit in my 2,700 square foot home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

02/2007
4.0
heating & air conditioning/hvac
Ā  + -1 more
The installation went really good. They were here when they said they would be. The workers were very nice to deal with. The company is a reliable and trustworthy company. The new unit is working great.
Description of Work: They installed a new 2 ton heat pump outside. The old unit was also removed as part of the arrangement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$4,200

Albert D.
02/2007
5.0
heating & air conditioning/hvac
Ā  + -1 more
I have dealt with this company before and was pleased then. This is why I decided to go with them for this job. They are very hard working and they really seem to know what they are doing. This was kind of a small job in a small town, but, it was still needing to be done. They were very nice at the time of service and still continue to be nice when following up. I probably could not ask for better service.
Description of Work: Advanced Appliance installed a 3.5 ton Air Conditioning unit in my 6,000 square foot home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

BARBARA D.
02/2007
4.0
water heater repair
Ā  + -1 more
This is a very nice and decent company. They are very fast and very accurate. While installing the heater they cleaned up and took everything with them. The heater is still working good so that is always a good sign. If anything were to happen with the heater, I hope that the same guy would return to come back and fix it. I enjoyed his work and his personality.
Description of Work: Advanced Appliance installed a 50 gallon water heater into my 1,500 square foot home.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$800

02/2007
4.0
electrician
Ā  + -1 more
Advanced Appliance is a good company. They were pretty professional. I would give them all B's for their services at my home. I had a nob that releases ice on my refrigerator. It was sticking so Advanced Appliance repaired the line in back of the fridge. Unfortunately, because of that work, I wound up having to replace my whole ice maker. I am not exactly sure if this was their fault or not. Overall, I would still use them again because they are a good company and very respectful. I can not recall exactly what we paid for their work but I would say that it was somewhere under $500.
Description of Work: Advanced Appliance rewired my refrigerator unit for me. They rectified that problem for me by rewiring the electrical system in back of that unit. They also removed my old small capacity washer and installed a new small capacity washer for me.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$500

08/2006
3.0
heating & air conditioning/hvac
Ā  + -1 more
THE FIRST TIME THEY CAME OUT THEY SERVICED THE AC BUT THE GUY SAID HE COULDNT FIX THE FAN IN THE ATTIC. THE SECOND TIME THIS GUY ALSO SAID HE DIDNT KNOW HOW TO FIX IT. IT HAS BEEN TWO WEEKS NOW AND IVE CALLED EVERYDAY AND ITS STILL NOT FIXED.
Description of Work: WE THOUGHT IT WAS THE AIR CONDITIONER THAT WAS CAUSING THE PROBLEMS BUT IT ENDED UP BEING A FAN IN THE ATTIC THAT BLOWS THE HOT AIR OUT OF THE ATTIC. THEY DID SERVICE THE AIR CONDITIONER THE FIRST TIME THEY CAME OUT.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$150

08/2006
4.0
heating & air conditioning/hvac
Ā  + -1 more
THEY ARE AN ALRIGHT COMPANY, I MEAN THEY GET THE JOB DONE, AND WHEN I FIRST CALLED THEM THEY SAID THEY WILL BE HERE AT SEVEN AND THEY GOT HERE AT SEVEN THIRTY. I HAD TO WAIT FOR THEM.
Description of Work: THEY FIXED MY AIR CONDITIONER.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$45

06/2006
4.0
plumbing, water heater repair
Ā  + 0 more
I felt that Advance did a good job. When the job was finished, everything was working to my satisfaction. I would recommend Advance to others.
Description of Work: Advance installed a new water heater and moved some lines around the drains.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

06/2006
3.0
appliance repair
Ā  + -1 more
They completed work to the appliance without asking, such as taking it apart. They did services without asking. Then, they charged me for the services I didn't know about.
Description of Work: They fixed my refrigerator do to a leak.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$130

06/2006
5.0
heating & air conditioning/hvac
Ā  + -1 more
What I liked most about them was they were very helpful. The techs were very knowledgeable and nice. They answered all my questions. I would tell others to use them.
Description of Work: They replaced a coil in my air conditioner. They came to the home to do the job.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

06/2006
5.0
appliance repair
Ā  + -1 more
I feel the company is always there to help me. They have very good customer service and they came and fixed the appliance promptly. I will use them again.
Description of Work: I had them replace a heating element in my dryer. My dryer was not working till I had the new heating element installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

DONNA J.
06/2006
5.0
appliance repair
Ā  + -1 more
His truck was messy. I thought that the price was a little high. He was very good at showing me what the problem was and what to look for in the future. He was on time and very polite and courteous.
Description of Work: The air conditioner needed reconditioning and the refrigerator was not working. They came out to fix both of them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

06/2006
5.0
appliance repair
Ā  + -1 more
I had called him on a Friday, and was shocked when they said a repairman could come out on Saturday. Even after that, he had to come back again, and he didnt charge me. I really like the way he handled my problem.
Description of Work: Advanced Appliance Service fixed my refrigerator. They had to unclog the lines running to the ice maker.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

06/2006
4.0
small appliance repair
Ā  + -1 more
I felt that the staff at Advanced Appliance was very friendly. I was very pleased that their initial estimate was the same as my final cost. Although it took a little longer to order a part, I would recommend them to anyone.
Description of Work: Advanced Appliance performed work on my microwave. They replaced a broken part on the front door piece.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

KRISSY B.
06/2006
5.0
appliance repair
Ā  + -1 more
They were very good with the service. I got to know the guy that came out so that made it a lot better to be able to relate to the worker. They were a little late on some occasions but for the most part they were always on time.
Description of Work: Advanced Appliance came out to fix my stove and dishwasher. They were not working so they came out and fixed them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$100

06/2006
5.0
appliance repair
Ā  + -1 more
I was happy because he assessed the problem immediately. He was very knowledgeable and helpful. I will always hire him.
Description of Work: He came in and said my refrigerator was not evaporating correctly which was causing the leakage. He said the icemaker was not worth fixing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Contact information

3907 Reynolda Rd, Winston-Salem, NC 27106

http://www.advancedapplianceserviceinc.net

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:30 AM - 2:30 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Heating and Air Conditioning,
Plumbing,
Water Heaters,
Appliance Repair - Small,
Drain Cleaning,
Welding,
Electrical

FAQ

Advanced Appliance Service is currently rated 4.1 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:30 AM - 2:30 PM

Advanced Appliance Service accepts the following forms of payment: Check,MasterCard,Visa
No, Advanced Appliance Service does not offer free project estimates.
No, Advanced Appliance Service does not offer eco-friendly accreditations.
No, Advanced Appliance Service does not offer a senior discount.
No, Advanced Appliance Service does not offer emergency services.
Yes, Advanced Appliance Service offers warranties.
Advanced Appliance Service offers the following services: Winston Salem Heating and Air Company, Heating Repair, Air Conditioner Repair, Furnace Repair

Contact information

3907 Reynolda Rd, Winston-Salem, NC 27106

http://www.advancedapplianceserviceinc.net

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:30 AM - 2:30 PM