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Advanced Appliance Service

Appliance Repair, Heating and Air Conditioning, Plumbing,

About us

Advanced Appliance Can handle all your Heating, Air Conditioning, Plumbing, Appliance & Electrical Needs . (All Brands - Gas Oil & Electric) Advanced Appliance Service started when one man wanted to start a business that would take care of his family, it started with Cliff Cooper and 2 other men and 2 trucks on the road. We have been serving the Triad area since 1967 Today we have grown into 30 employees and over 25 trucks serving over 300,000 customers in 7 different counties. We still strive to have a business to take care of our family but now we have 30 different families to take care of and are very proud of our employees. Advanced Appliance Service Inc. is focused on providing high-quality service and customer satisfaction - we will do everything we can to meet your expectations. Our company is based on the belief that our customers' needs are of the utmost importance. Our entire team is committed to meeting those needs. As a result, a high percentage of our business is from repeat customers and referrals. We would welcome the opportunity to earn your trust and deliver you the best service in the industry. Service Areas Winston-Salem Greensboro High Point Clemmons Pfafftown Lewisville Summerfield Mount Airy Yadkinville Jamestown Mocksville Advance Kernersville Lexington King Rural Hall East Bend Oak Ridge Elkin Pilot Mtn Tobaccoville Call for any other cities not listed Quality Control We are licensed, bonded and insured 10% Senior Citizen Discount Forms of payment: cash, mastercard, visa, discover, check Authorized Rheem Dealer HVAC License, CFC License, Electrical License Background check and driving background checks are done on all our employees

Business highlights

57 years of trusted experience
Se Habla EspaƱol
Family Owned & Operated

Services we offer

Winston Salem Heating and Air Company, Heating Repair, Air Conditioner Repair, Furnace Repair

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check
MasterCard
Visa

Reviews

4.1113 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
58%
4
23%
3
2%
2
2%
1
15%


Rating CategoryRating out of 5
quality
4.2
value
4.2
professionalism
4.3
responsiveness
4.2
punctuality
4.3
Showing 101-113 of 113 reviews

Matt A.
01/2016
4.0
heating & air conditioning/hvac
Ā  + -1 more
unknown
Description of Work: They replaced the heat exchange in my system.
Rating CategoryRating out of 5
Yes, I recommend this pro

Ann R.
06/2015
5.0
appliance repair, heating & air conditioning/hvac
Ā  + 0 more
unknown
Description of Work: Serviced HVAC. Everything was good, and the service was done without any problems.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David S.
05/2015
5.0
appliance repair
Ā  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Judith H.
03/2015
4.0
appliance repair, heating & air conditioning/hvac, plumbing, water heater repair
Ā  + 2 more
unknown
Description of Work: Installed new hot water heater. Prior month we installed new heat pump ($ 6400.) Have appt. today to repair shower water leak. We found that the technicians are great, professional and knowledgeable. We have been disappointed in some of the office staff in regards to scheduling and returning calls.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,250

Wayne M.
12/2014
1.0
appliance repair
Ā  + -1 more
unknown
Description of Work: They were told well in advance about a 2 hour window when I couldn't be home, so of course that's when they arrived, hung a tag on my door, and left. Had to convince them to retry and had to wait 2 more days for them to return.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Cynthia C.
09/2014
5.0
appliance repair
Ā  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Sandra A.
09/2014
5.0
appliance repair
Ā  + -1 more
unknown
Description of Work: Replaced a part in a refrigerator. It was fine.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$148

Deborah A.
02/2014
1.0
appliance repair
Ā  + -1 more
unknown

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
punctuality
1.0


Veronica F.
02/2014
5.0
appliance repair
Ā  + -1 more
I am always happy with them.
Description of Work: Fixed our ice maker.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Paul B.
01/2013
4.0
appliance repair
Ā  + -1 more
I said all I can remember.
Description of Work: it;s been awhile and i can't remember I do remember that he was a pleasant fellow. His price was fair. I also remember that my floor was scratched after he left. I didn't complain though because overall he did a fairly good job

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Wes & Whitney S.
12/2012
5.0
appliance repair
Ā  + -1 more
un
Description of Work: We could find no one in town to repair our Samsung refridgerator, because of the company's closed repair shop protocol (ie, you have to contact Samsung and they tell you who can repair the item). For this reason, I will never buy another Samsung product. however, AAS had techs that had worked on Samsung items, and my husband and i had pretty much diagnosed the problem before he arrived (back panel not defrosting high enough, impeding fan circulation). Eli was very professional, unscrewed the back panel and defrosted the fridge. He was very professional, and explained the problem with Samsung's closed repair network. Samsung provides no training or techical bulletins to non-authorized repair shops, but they were able to diagnose and fix the problem. On time, reasonable cost (though I should have nailed that down up front...it was based loosely on time spent). I would definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$158

karen D.
04/2012
5.0
plumbing, small appliance repair
Ā  + 0 more
They were outstanding.
Description of Work: I use Advanced Appliance Service Inc appliance repair. The last time I used them was about six months ago for fixing a leaking toilet and also to fix the screw which I dropped down my disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Trent R.
04/2011
5.0
appliance repair, heating & air conditioning/hvac, small appliance repair
Ā  + 1 more
see above.
Description of Work: Tech came out and diagnosed the problem quickly. He was knowledgeable and courteous. Did not do repair as advised by the technician because it would have cost about as much as a new washer. Technician advised the mother board was out and it would cost 435.00 for a new one and in his opinion a new washer was the better option since mine was 7 yrs old already and we all know they don't make things like they use to. I asked what make/model he would purchase if it were his home and he gave me a couple suggestions and commented parts for that particular brand was cheaper to purchase and were very high quality if it were to ever need repaired. I would recommend this company to anyone. The washer he recommended was a whirlpool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

3907 Reynolda Rd, Winston-Salem, NC 27106

http://www.advancedapplianceserviceinc.net

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:30 AM - 2:30 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Heating and Air Conditioning,
Plumbing,
Water Heaters,
Appliance Repair - Small,
Drain Cleaning,
Welding,
Electrical

FAQ

Advanced Appliance Service is currently rated 4.1 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:30 AM - 2:30 PM

Advanced Appliance Service accepts the following forms of payment: Check,MasterCard,Visa
No, Advanced Appliance Service does not offer free project estimates.
No, Advanced Appliance Service does not offer eco-friendly accreditations.
No, Advanced Appliance Service does not offer a senior discount.
No, Advanced Appliance Service does not offer emergency services.
Yes, Advanced Appliance Service offers warranties.
Advanced Appliance Service offers the following services: Winston Salem Heating and Air Company, Heating Repair, Air Conditioner Repair, Furnace Repair

Contact information

3907 Reynolda Rd, Winston-Salem, NC 27106

http://www.advancedapplianceserviceinc.net

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:30 AM - 2:30 PM