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RJS Heating & Air, Inc

4.8(
142
)

Heating and Air Conditioning

About us

R J S Heating and Air, Inc, was founded in 1991 in Wilmington, N. C. locally owned and operated by Rhonda Reuter and Jim Spencer. We are proud of our years of servicing New Hanover, Pender and Brunswick Counties for both residential and commercial customers. We are prepared to help you with sales, service, and installation of the comfort system that is ideal for your home or business. Our motto is "Your Comfort is our Priority" and we strive to achieve that by providing you several options, so you can make the best decision that fits your needs. We are a Carrier Factory Authorized Dealer with Nate Certified Technicians and Installers, to provide you with factory-trained experts to ensure that you are provided with the quality service and products that you deserve for your home or business. RJS Heating and Air, Inc. offers maintenance agreements, worry free extended warranties, 24 hours 7 days a week emergency service and 100% customer satisfaction, guaranteed! Call us today and let us help you with your heating and air needs. Additional Email - service@rjsheatingandair.com.

Business highlights

34 years of trusted experience
Emergency Services Offered

Services we offer

Heating & A/C

Services we don't offer

N/A

Amenities

Warranties
Yes
Emergency Services
Yes

Accepted payment methods

Check
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.7142 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
6%
3
1%
2
2%
1
4%
Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Write a review
Showing 101-125 of 142 reviews
Patricia B.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed new HVAC system and I have continued to use them for ongoing HVAC twice yearly check-ups. They are outstanding. Would highly recommend. Selected them initially after research. Company owner has certifications that gave me confidence they were competent professionals. Also helped get available rebates from several sources that made the project affordable and did everything they way the said they would and when they said they would.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Karin A.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: 9/12/2015 $925
Rating CategoryRating out of 5
Yes, I recommend this pro
Michael S.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Bill H.
09/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Connected vents and hoses.
Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$450
Timothy H M.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I have a service plan with RJS. RJS provides excellent service.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
david S.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: He came out on a Sunday over time, great price
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$129
Christina C.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
Very pleasant interaction.
Description of Work: Checked A/C.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$68
Robert B.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
Things went well
Description of Work: Inspect and adjust heating system
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Sharon N.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Had service contract for 11 years. Moved recently, but hope to use them again.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Pamela A B.
05/2015
2.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Just looked at it and took pictures. Had to discuss with manager. Couldn't find parts I needed. I got someone else who fixed it in one day. It's working well now because he knew what he was doing. His price was great overall especially for all of the work he did and the parts he replaced. Would not ever go back to RJS HVAC.
Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
$63
Response from RJS Heating & Air, Inc
[Removed Member Name], We received your request for service from Angie’s List on April 17, 2015. It was determined that the property was a mobile home and while RJS Heating and Air, Inc. does not currently work on mobile homes as a principal we determined that we would dispatch one of our service technicians that we felt could possibly provide service to your system. Upon arrival our technician discovered that not only was the power turned off at the furnace, he could also see burnt wires, cut wires as well as electrical wires that were not connected in order for the Nordyne system to start up. Our technician determined at the time not to move forward with any type of repairs on your system as we did not have an electrical diagram readily available. Our Service Coordinator contacted you on Monday, April 20, 2015 to inform you that we were not able to locate a diagram for your system and that we felt it would be in your best interest to find another company who currently works on mobile homes to service your unit. Our records further indicate that she instructed you to contact Angie’s List for a full refund as we were not charging you for the service call. Since you failed to contact Angie’s list for a full refund we have taken it upon ourselves to refund you the full amount that was paid to Angie’s List for our services as a good faith gesture on our behalf. We wish you the best in the future.
Robert S.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: 8 new units. Efficient operation. Competitive pricing
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$34,000
George B.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Patrick M.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Wendell H.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: replaced part (part covered by warranty)
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Dennis G.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced our Unit. However they have been taking care of us for years and are quite good and reliable. They are a pleasure to do business with and are on my "A" list of contractors.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Rosie W.
02/2015
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed new construction and maintained heat pump for seven years. Always something wrong that needed costly repairs. I replaced the unit in June 2014 when the compressor went out but did not use RJS.
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
Michael S.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Checked heating & cooling system
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Kathleen W.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Great company to work with for a new heating system. Very professional and friendly. Told us right up front the cost, the service. Answered all our questions. Would recommend them highly
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
DR L.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: We have an annual maintenance contract with RJS. Very responsive, professional and good value.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Michelle K.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: checked my system for proper use |They are very knowledgeable and serviceman very kind and professional.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Scott R.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They are my HVAC of choice. I have had them for 17+ years since my originally HVAC tradesman proved less then reliable or truthful. I have had RJS install a new HVAC unit and did my crawal space incapasulation. More then happy with there service. I am sure you may find someone cheaper but you get what you pay for. The $200 is for a spring fall service contract. I have a heat pump with natural |gas back up.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
DR L.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Ran A/C & heating to our new sunroom. Excellent job @ reasonable costs. | |RJS also does our annual maintenance contract on our unit. Very satisfied with office response and maintenance crew. | |Overall = A+
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$1,500
Donald M.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Craig B.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: This was an annual maintenance for my heat pump. The technician arrived on time and performed every task associated with the inspection in a professional manner. I was very pleased and would use this provider again.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
caprice J.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140

Contact information

204 Antilles Ct, Wilmington, NC 28405

http://www.rjsheatingandair.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed

Licensing

Insured
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Heating and Air Conditioning

FAQ

RJS Heating & Air, Inc is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Saturday: Closed

RJS Heating & Air, Inc accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
No, RJS Heating & Air, Inc does not offer free project estimates.
Yes, RJS Heating & Air, Inc offers eco-friendly accreditations.
No, RJS Heating & Air, Inc does not offer a senior discount.
Yes, RJS Heating & Air, Inc offers emergency services.
Yes, RJS Heating & Air, Inc offers warranties.
RJS Heating & Air, Inc offers the following services: Heating & A/C
N/A

Contact information

204 Antilles Ct, Wilmington, NC 28405

http://www.rjsheatingandair.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed